SAP Concur vs Plooto

QuickBooks Online

Expensify

webexpenses

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Expensify is an expense management platform that automates receipt scanning, expense tracking, and employee reimbursements. The software includes features such as corporate card management, travel booking capabilities, and integration with accounting systems including QuickBooks, NetSuite, Sage Intacct, and Xero. Expensify offers global reimbursement processing and allows organizations to link existing corporate cards from banks worldwide.

Webexpenses provides simple, intuitive cloud-based software for smarter expense management and invoice processing, with full support and seamless integration.

Vice President, Human Resources and Administration

Unfortunately SAP Concur's customer support, particularly during the disconnect process, was abysmal. When we requested the disconnect, we were offered no guidance or information from our customer success team re: how/when to download archived data, even after multiple requests by phone and in writing.

Concur takes you beyond automation to a completely connected spend management solution that grows along with your business.

1099 Preparation

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

Activity Tracking

Aging Tracking

Alerts/Notifications

Approval Process Control

Approval Workflow

Audit Management

Audit Trail

Bank Reconciliation

Billing & Invoicing

Booking Management

Cash Management

Categorization/Grouping

Check Writing

Compliance Management

Corporate Card

Credit Card Management

Customizable Fields

Customizable Reports

Dashboard

Dashboard Creation

Data Import/Export

Duplicate Payment Alert

Electronic Funds Transfer

Electronic Payments

ERP integration

Expense Claims

Expense Management

Expense Tracking

Financial Management

Financial Reporting

For Medical Purposes

For Small Businesses

Fraud Detection

General Ledger

Invoice Creation

Invoice Management

Invoice Processing

Mileage Tracking

Mobile Access

Mobile App

Mobile Receipt Upload

Multi-Currency

Multi-Language

Multi-Location

Online Booking

Payment Processing

Payment Reconciliation

Performance Metrics

Policy Management

Purchase Order Management

Purchase Order Reconciliation

Real-time Alerts

Real-Time Analytics

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Payments

Reimbursement Management

Reminders

Remote Access/Control

Reporting/Analytics

Reporting & Statistics

Restriction Management

Single Sign On

Spend Analysis

Spend Control

Third-Party Integrations

Time & Expense Tracking

Time Tracking

Travel Management

Vendor Management

Workflow Management

Reviews for SAP Concur come from a wide variety of industries, including computer software (8% of reviewers), information technology and services (6%), and hospital & health care (4%). The most frequent use case for SAP Concur cited by reviewers is expense report management (78% of reviewers).

Users and use cases

Some users say SAP Concur offers reasonable value for money for larger organizations and appreciate the straightforward pricing and free evaluation. However, many users report high costs, inflexible plans, and unexpected fees, especially for smaller businesses.

Value for money

The SAP Concur integrations most frequently cited by reviewers are: NetSuite (an accounting product rated 4.7 out of 5 for its integration with SAP Concur) and Microsoft Excel (a spreadsheet product, 4.3).

Integrations

SAP Concur is an expense report program with key features that include expense tracking, receipt management, reimbursement management, expense claims, mobile receipt upload, mobile access, and more.

SAP Concur

Web-based

Android

iPhone

iPad

Windows

Zoho Expense

Emburse Expense Professional

Emburse Expense Enterprise

BILL Spend & Expense

Ramp

ExpensePoint

Payhawk

Happay

Tipalti

BILL Accounts Payable & Receivable

Base

Plus

Premium

Inconsistent and excessive notifications

IT Director

They continued to send collection notices no matter how many times we notified them that we never received a working product.

50% of reviewers feel negative about SAP Concur’s email notification system. Users report issues with notifications being too frequent, unclear, or sometimes missing altogether. They mention that alerts can be confusing or not accurately reflect the status of reports, leading to missed actions or delays. Some reviewers say that links in notification emails do not always work as expected, causing login problems. Others find the volume of emails overwhelming, while some note that important alerts are not sent to the right recipients, complicating the expense management process.

High and inflexible pricing

58% of reviewers feel negative about SAP Concur’s pricing. Users say the software is expensive, especially for small businesses, with costs that include annual subscriptions, per-user fees, and additional charges for training or configuration. Many feel that the value does not always justify the price, particularly for organizations not using all features. Reviewers mention that hidden or unexpected costs can add up, and some note that alternative products offer similar functionality at a lower price. The pricing structure is seen as a barrier for smaller companies or those with limited budgets.

Frequent bugs and error handling difficulties

University Admin

It's super complicated, I kept getting error message after error message and couldn't figure out what was wrong.

64% of reviewers feel negative about SAP Concur’s bugs and technical issues. Users commonly encounter glitches, crashes, and confusing error messages that are hard to resolve without administrative help. They report that errors often require starting processes over, and the system can be rigid, making corrections difficult. Many reviewers express frustration with the lack of clear guidance on fixing problems and note that customer support is slow or unhelpful when issues arise. These recurring bugs disrupt workflows and increase the time and effort needed to complete expense tasks.

Sluggish performance and outdated UI

81% of reviewers feel negative about SAP Concur’s performance and speed. Users frequently report slow load times, laggy interfaces, and occasional crashes, especially during heavy use or when uploading images. They find the web interface visually cluttered and outdated, which makes navigation and completing tasks cumbersome. Many mention that the system can be overwhelming due to busy screens and too much information displayed at once. Reviewers say these issues lead to frustration, increased time spent on tasks, and difficulties meeting deadlines, particularly for first-time or infrequent users.

Cumbersome forms and confusing options

50% of reviewers feel negative about SAP Concur’s form fields and options. Users say the system often requires entering excessive or redundant information, making the submission process tedious. They find the interface cluttered, with small text and too many fields displayed at once, which can be overwhelming and hard to navigate. Many mention that dropdown menus and picklists are confusing or contain irrelevant options, and error alerts are not always immediate or clear. Reviewers indicate that these issues slow down expense entry and increase the likelihood of mistakes.

Significant time savings

Assistant Manager

I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Accounts Payable Specialist

I save a lot of time by automating workflow with the help of SAP Concur.

83% of reviewers feel positive about SAP Concur’s ability to save time. Users report that automating repetitive accounting tasks and consolidating expense management into one platform reduces manual effort and paperwork. They appreciate features like saved information, quick copying of frequent trips, and mobile access, which streamline the process. Many say that switching from manual or paper-based systems to SAP Concur has resulted in substantial time savings for both employees and finance teams. Reviewers indicate that these efficiencies free up time for more productive work and reduce the stress associated with expense reporting.

Robust integration capabilities

System Specialist

Platform's integrations with popular accounting and HR systems, such as QuickBooks and Workday, which makes this a Powerful System.

81% of reviewers feel positive about SAP Concur’s integrations with other systems. Users highlight the ease of connecting with popular accounting, HR, and finance platforms such as QuickBooks, Workday, and SAP’s own suite. They appreciate pre-built connectors, API options, and seamless data syncing with tools like Salesforce, Oracle, and ride-share apps. Reviewers say these integrations eliminate duplicate data entry, streamline workflows, and support automated expense tracking. Many mention that integration with company credit cards and payroll systems is especially valuable for efficient financial management and reporting.

Efficient reimbursement experience

90% of reviewers feel positive about SAP Concur’s reimbursement process. Users report that reimbursements are processed quickly and reliably, reducing the wait time for funds. They appreciate being able to submit receipts and expenses easily, often through a mobile app, and value the clear notifications on reimbursement status. Many say the process is straightforward, with automated workflows ensuring timely payments. Reviewers indicate that direct deposit and integration with payroll make receiving reimbursements seamless. They also mention that the system helps finance teams stay organized and reduces the administrative burden associated with manual reimbursement.

Senior Software Engineer at JEOL USA

I can manage my expense claims and business trips without too much trouble, everything is in one place and it helps avoid losing important documents.

Executive Assistant

I like the profile page and all the detail you provide for the traveler from frequent traveler number and airline, TSA number etc and it is stored for future use

Software engineer

SAP Concur makes expense tracking way easier—everything’s in one place and you can snap receipts on the go.

Project Manager

It helps us do our jobs, and it's an essential part of our processes at IBM. Although I don't have a specific feature that stands out, everything within SAP Concur is equally valuable because they are all part of the whole system.

Lead application support analyst

For example, when you create a request before the business travel and get approval, you need to append some invoice in the detail when you apply for the expense reimbursement, but some expense can be daily fixed, the form will not direct you about it.

Community Resource Coordinator II

Expense tracking and payment processing require many steps, which could be consolidated if frequently inputted information could self-populate once recognized.

Digital Systems Manager

It's simple, particularly the mobile app and enables our staff to submit their expenses in a timely manner.

It’s convenient for capturing receipts and tracking expenses on the go, but the interface could use some polish.

Curriculum Designer and Trainer II

I am not a fan of SAP concurs AI tool that automatically pulls information from the receipt and puts it into each category because, in my experience, most of the time the information that the AI pulls from the receipt is not correct.

Admin

It helped simplify expense tracking and made the reimbursement process much more efficient and organized

Senior IT Manager

Great tool for submitting expenses, I like the feature that automatically identifies the value of the receipt as you load it in.

Finance Operations Manager

The user interface can feel a bit dated and sometimes finding specific settings or reports takes longer than it should.

I would like to see improvements with their AI tool when pulling items from the receipts and putting it into the expense reports because that would be helpful especially if there are several expenses and items to itemize.

Accounting Supervisor

If an expenses is shared between departments this requires manual changes to the default expenses codes

Accounts Payable executive

I use concur for 2 years and it workes sooo smoothly for AP processing, easy simple invoice processing easier to make ACH payments

FIELD ESTIMATOR

The software integration allows for auto-filling information for each expense, which takes the majority of the brain work away from completing all expense reports.

Managing Solicitor

This software has enabled us to monitor all our work expenses,manage our schedules and also manage our work relationships trouble freely.

Organization Manager

SAP Concur has a mobile application which allows me to track and manage expenses in real-time which eradicate fraud.

Marketing Consultant

You can even add receipts as you go and then submit ALL at the end of the month.

civil engineer

It is perfect for reporting each expense made on each trip without having complications of forgetting something to report, everything is done in real time and it greatly facilitates the process of validating each expense and thus having a clear and organized report, it allows for a more detailed development of each user's trips

It really simplifies the process of submitting expenses, especially with the mobile app.

ML Engineer

I like that SAP Concur keeps a history of all submitted expenses, making it easy to track past reports and reference previous submissions when needed.

Systems Administrator

It makes submitting and paying invoices seamless while also adding the ability to travel book trips.

Global Finance Shared Services Manager

Finally, it has a nice set up for booking travel via all the big outlets (hotel/airfare/rental cars/train).  

IT Technician

Once you get past the learning curve, the expense tracking and invoice management side of things is actually pretty solid.

I find SAP Concur to be quite useful, as it solves the problem of making sure that reporting is done correctly and efficiently.

Director of Maintenance

Great tool for our company and make creating and submitting expense reports easy.

It helps us manage all our work activities and corporate expenses like pros,also controlling the development of all our employees corporate travel is a breeze.

Sub Agent

Ease of adding receipts and scan from a mobile phone with the app, ease of following the approval process and checking status of claims.

I have used the software for over three years and each year the software develops new and innovative ways to make expense tracking and expense reports simpler, and more time efficient.

The platform is easy to use, helps streamline approvals and team management, and provides strong visibility into company spending.

Ergonomy could be improved, for example you cannot remove a receipt once uploaded, unless you delete the line and create a new one, that's annoying.

Internal Audit Associate

I like using Concur for my own expenses, and it comes with a mobile application that has the same user experience that the desktop version does.

Junior Golf Tournament Manager

SAP Concur is great for companies where multiple employees are using a company credit card or submitting expenses for reimbursements.  

SAP Concur vs Plooto Comparison (2026)

SAP Concur

Plooto

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives