SAP Concur - 2025 Pricing, Features, Reviews & Alternatives

Users report that SAP Concur helps keep track of incurred expenses for hotels, airplane tickets, and meals in one place. They appreciate the integration with apps like Lyft, Uber, and Travel Agent App for automatic expense uploads. Reviewers indicate that the system provides email notifications for expense report submissions and approvals. They find the ability to categorize expenses and convert foreign currency transactions valuable. They say the mobile app enhances flexibility for tracking expenses on the go. Of the 164 SAP Concur users who gave detailed accounts of their use of Expense Tracking, 99% rated this feature as important or highly important.

Reviewers highlight that SAP Concur alleviates the need to manage paper receipts by allowing users to take pictures using their phones. They appreciate the ability to upload receipts via the mobile app or web UI, and the automatic import of credit card transactions. Users report that receipts are saved in a library for easy visibility and can be attached to expense claims. They find the system intuitive but note that the user interface could be more modern. Of the 109 SAP Concur users who gave detailed accounts of their use of Receipt Management, 92% rated this feature as important or highly important.

Users report that SAP Concur makes reimbursement management efficient with features like 'Personal Expense to be Reimbursed'. They appreciate the seamless report approval process and direct link to accounts for expense settlement. Reviewers indicate that the system provides updates throughout the approval stages and integrates well with platforms like Workday. They find the timely reimbursement process beneficial, though some mention occasional delays due to platform crashes. Of the 53 SAP Concur users who gave detailed accounts of their use of Reimbursement Management, 91% rated this feature as important or highly important.

Reviewers find SAP Concur's mobile receipt upload feature convenient for capturing and uploading receipts on the go. They appreciate the ability to take photos of receipts and attach them to expenses directly from their phones. Users report that this capability helps avoid losing receipts and simplifies the expense reporting process. They note that while the process is generally easy, the image size limitations can be a drawback. Of the 116 SAP Concur users who gave detailed accounts of their use of Mobile Receipt Upload, 89% rated this feature as important or highly important.

Users report that SAP Concur's approval process control allows for editing expense submissions before approval. They appreciate the email notifications at each approval stage, ensuring transparency. Reviewers indicate that the system is easy for managers to approve expenses and track the status of reports. They find the process well-structured but note that configuration in large organizations can be challenging, leading to frustration. Of the 55 SAP Concur users who gave detailed accounts of their use of Approval Process Control, 87% rated this feature as important or highly important.

Reviewers appreciate SAP Concur's mobile access, allowing them to manage expenses, upload receipts, and track reports on the go. They find the mobile app user-friendly and convenient for capturing expenses immediately. Users report that mobile access is particularly valuable for frequent travelers and those without regular computer access. They note that while the mobile app is generally effective, some capabilities available on the desktop version are missing. Of the 60 SAP Concur users who gave detailed accounts of their use of Mobile Access, 80% rated this feature as important or highly important.