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SAP Concur
Travel, expense and invoice—automated and in control
(29)
Q. Who are the typical users of SAP Concur?
Q. What languages does SAP Concur support?
Q. Does SAP Concur support mobile devices?
Q. What other apps does SAP Concur integrate with?
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
20
Per month
Flat Rate
Value for money
4.1
/5
1.9K
Starting from
No pricing info
Value for money contenders
Functionality
4.2
/5
1.9K
Total features
78
6 categories
Functionality contenders
Overall Rating
4.3
/5
1.9K
Positive reviews
974
720
201
45
43
Overall rating contenders
Michael S.
founder
Automotive, self-employed
Review source
Transcript
Michael S.: Hi, my name is Michael. I am the president of my own company. I'm in the automotive industry...
Andrew B.
SEO Manager
Chemicals, 10,001+ employees
Review source
Transcript
Andrew: Hi, my name is Andrew. I'm an SEO manager. I would give Concur a four out of five. For more reviews...
Daniel L.
Medical Devices, 1,001-5,000 employees
Used weekly for 6-12 months
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overall, I really think this product is great and a huge improvement from our previous tool.
it is easy to upload receipts and match to my expenses, either via image or pdf document. the mobile app is a life saver for someone that has trouble with keeping receipts.
My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
Maddie T.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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The company's customer service and accounting staff were always willing to help. For a simple operation, I didn't have to fill in a lot of data in the expense reporting UI, which I appreciated. It seemed that the processes for obtaining the permit were also working well.
Since then, we've moved away from Concur's Expense and Travel modules. Whereas we won't go into specifics, our current Travel app appears to be a lateral shift, with some upgrades and some downgrades, while our current Expense app is an entirely new experience and I wouldn't consider going back.
Many times, even the real people behind the scenes couldn't get the system to do what they wanted, so I had to work with the travel provider to connect things like my frequent flyer number so I could access my status-related benefits.
Anna C.
Hospitality, 11-50 employees
Used daily for 2+ years
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probably still the best obt out on the market, with concur expense makes this unbeatable for now/
some features as booking open jaws on different airlines are still impossible, also routing offered can be illogical
Nicholas R.
Renewables & Environment, 201-500 employees
Used monthly for 2+ years
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All-in-all the software does what it is supposed to, and it does it well. SAP Concur is not as glamorous as some of the new age expense offerings currently available.
SAP Concur is a robust expensing software. It has all the functionality you would expect but, from a UX perspective, feels like a legacy ERP platform. In this way, the platform feels dated.
As explained, the platform feels a bit dated, like a legacy ERP platform. Each experience on Concur is like a trip back in time.
Verified reviewer
Computer Software, 201-500 employees
Used monthly for 2+ years
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All in all, Concur does what it is supposed to do. There are a few things you learn over time that make things easier or help you along the way. It's not the most intuitive UI, but I see SAP's progress. So, I'm hopeful this will continue to improve. I've been using that tool now for many years (with 1-4 reports per month - creating and approving), and I have a pretty good system to do the expenses...
SAP Concur is pretty standard in the industry for that purpose. It has a few features and functions that can justify that market share. I enjoy the widespread connections between apps I regularly use for business travel (e.g., Lyft, Uber, our travel agency app) and Concur. As soon as my ride is done, there is a new expense available that I can add to my report. Most fields for each item are filled...
SAP Concur has improved its UI over the last few years, and it looks a lot more modern than it was before. Still, a few things are a bit old-school—for example, the view of an expense. I also approve reports for my team members, so I must open each expense and check the fields. At this point, this is still the old grayish windows-95-style form with the chained properties. What's possible can be seen when you enter an expense. Here, you see the properties in a somewhat modern design.