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defi SOLUTIONS Pricing, Features, Reviews and Alternatives

defi SOLUTIONS product overview

Price starts from

No info

What is defi SOLUTIONS?

defi SOLUTIONS is a cloud-based loan origination suite, which assists banks, credit unions and lending institutions with application processing and data management. It's modules include definitions LOS (loan origination system), defi SERVICING, defi ANALYTICS, and defi DIRECT.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

In Person
Webinars
Live Online
Videos
Documentation

defi SOLUTIONS pricing information

Value for money

4.7

/5

27

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

defi SOLUTIONS features

Functionality

4.6

/5

27
Total Features25 1 categories

Most valued features by users

Data Import/Export
Third Party Integrations
Compliance Management
Customizable Reports
Audit Trail
Accounting
Electronic Signature
Loan Management

Functionality contenders

defi SOLUTIONS users reviews

Overall rating

4.7

/5

27

Positive reviews

96%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.17/10
Rating distribution

5

4

3

2

1

19

7

1

0

0

Pros
The overall experience with defi Solutions has been excellent. The people and partners are the greatest asset of the company.

JS

Joanna S.

I really enjoy the product and I understand it's a constantly changing and improving company, which I can appreciate. It has a ways to go but progress is happening, and rapidly.

gp

greg p.

The industry knowledge has been extremely valuable. The software has been a great benefit and the ability to customize the software to your own business needs is extremely beneficial.

KS

Kyle S.

Cons
The inability to resize boxes and the scroll bars stink. Also the inability to delete old items.

EG

Eric G.

Think PyCharm or R Studio in Defi. I also think the design and layout is a bit old and ugly (sorry for the harsh term).

gp

greg p.

Sometimes hard to track root problems. Can be complex to setup.

KS

Kyle S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Defi is Different

Reviewed 3 years ago

Business changing.

Pros

What makes this company different is it's culture. They listen to their clients and deliver what they need. More importantly, they empower their clients to create their own solutions rather than waiting in any line for development. The number of integration is staggering (and growing) allowing you a modular design that is honestly unparalleled in the industry.

Cons

I have at times had issues with the consulting group as far as outlining timelines correctly. They have recently restructured their software people to help with this in a big way. The other issue (which they are working on) is that is can be time consuming to do most of the system admin work as it take a lot of manual labor to trace dependencies through your custom formulas and fields.

Vendor response

Thank you! defi was founded to empower lenders through configurable software. We listened to our lenders and HAVE recently restructured our teams and are doing a much better job of giving you more dependable timelines for configuration support. As for the tracing of dependencies, we do have an internal tool for that (we just haven't released it yet to clients), but if you ever need it just reach out to your client team and they will run the dependencies for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Making a good product great

Reviewed 3 years ago

I really enjoy the product and I understand it's a constantly changing and improving company, which I can appreciate. It has a ways to go but progress is happening, and rapidly. I am excited to see its improvement over the next few years, and I am happy to be a part of that journey

Pros

it's fairly intuitive to use and navigate. It has gotten faster than previously. it allows for a good amount of customization. the Defi team is AWESOME. I really enjoy the people I work with at Defi. And there is a good amount of vendor integrations already and the list is growing each day.

Cons

I would like to see a full development area where I, or my team, can code changes. It seems to be built with a novice user in mind, but there isn't much for a more tech savvy person. I do not like having to write formulas that seem to be very strict in what can be used or called. Think PyCharm or R Studio in Defi. I also think the design and layout is a bit old and ugly (sorry for the harsh term). We are approaching 2019... but Defi feels like it's 2003

Vendor response

Thank you for recognizing your ability to customize, our improved speed, and our fantastic team and growing list of partners. Ouch on the old and ugly development area¿you'll be happy to know our new CTO feels the same as you and is very interested in improving the user experience,  where previously we focused more on functionality. Our defi SERVICING system has an updated "2018" UX, but there are certainly a plethora of things we can work on!  

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Generally a good LOS system. I think its a little overengineered

Reviewed 4 years ago
Pros

The bureau pull and book out features are great. Dealer Notes and AA setups/selections are easy. Dealer record and user setups are also easy to use.

Cons

initial implementation too complicated as are changes to deal structure items. Also is very hard to make changes to notification forms. Need dealer communication portal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

support and configurability

Reviewed 3 years ago

we've been able to provide our credit analysts and funders what they need to complete their jobs efficiently and provide them with a voice that enables them to request changes that Defi can provide.

Pros

customer support and ease of configurability are outstanding. We are able to do most things on our wishlist and the support team is always available. It's also nice to know the CEO is always available as well.

Cons

save time was a problem previously but is not any longer

Vendor response

Thank you for recognizing our client support team (and of course our configurability)! Service and support are valued at defi and Stephanie Alsbrooks (our CEO) and I are always available for questions or conversations. And what great people we have on our implementation and support teams! They are ready, willing, and (best of all) ABLE to provide you the support you need We did recently greatly reduce save times with a June 2018 move to AWS and we continue to monitor and work toward providing the fastest responses possible. 

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Simply the best and only realistic option for those who seek a state-of-the-art LOS

Reviewed 4 years ago
Pros

Able to be configured fast and efficiently based upon a seemingly limitless array of variables. The Credit and Loan Processing staff feel this LOS is the best they have ever used. Even the smallest issues have been consistently met with high levels of support. This LOS evolves as we grow, where others before have been an impediment to our growth.

Cons

There are no serious flaws to this LOS but may run slow if you over-configure the system. Would like the LOS to be able to integrate with my Servicing data. Some reports concerning analytics need further development.

Vendor response

We love hearing that your staff rates us their best LOS ever!! Our clients consistently recognize the excellence of our client implementation and client success teams and they can help if over-configuration has slowed your system. All defi products -- LOS, ANALYTICS, SERVICNG -- continue a healthy evolution and you (our clients) control our roadmap. Let us know what you need and we can work together to make needed features and enhancements a reality.

defi SOLUTIONS FAQs and common questions

defi SOLUTIONS has the following pricing plans:
Free Trial: Available


defi SOLUTIONS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


defi SOLUTIONS supports the following languages:
English


No, defi SOLUTIONS does not have an API available.


defi SOLUTIONS integrates with the following applications:
OnBase


defi SOLUTIONS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

Related categories