OnBase Pricing, Features, Reviews & Comparison of Alternatives


Enterprise content management solution

4.35/5 (37 reviews)

OnBase overview

OnBase is a flexible ECM solution that combines integrated document management, records management and business process management. OnBase is a scalable technology platform, tailored to department and can adapt to suit the needs of any evolving organization.

OnBase specializes in transactional content management and has integrations in the Enterprise, Healthcare, Higher Education, Government, Insurance and Financial Services sectors. The software can be on-premise or cloud hosted.

Manage Accounts Payable, Account receivable, procurement and purchasing as well as HR tasks.

OnBase can optimize the way that data flows through your organization by automating predictable decisions.


Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 5 other markets, Europe, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

OnBase screenshot: OnBase purchase orderOnBase screenshot: OnBase document searchOnBase screenshot: OnBase iPad app

OnBase reviews

Value for money
Ease of use
Customer support

Best ECM software on the market with great workflow capability

Used daily for 2+ years
Reviewed 2017-12-13
Review Source: Capterra

Drastically improved workflow processes and document management/retention. Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well.

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Onbase is extremely versatile, but it takes time to learn the software and what it is capable of.

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year.It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job.

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Used daily for 2+ years
Reviewed 2018-09-17
Review Source: Capterra

I enjoy OnBase for its straightforward easy to use setup. I am able to import my customer's purchase orders and bill of materials in OnBase in seconds. This then gives me the ability to pull them up at any given time by the purchase order or sales order. When talking to my clients, I am able to refer back to their documents quickly by using OnBase.

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Our organization utilizes OnBase for our invoicing, approvals, and T/E, which serves us very well.

Used daily for 2+ years
Reviewed 2018-07-19
Review Source: Capterra

OnBase allows our organization to swiftly process invoices, approvals, T/E reimbursements, and house all backup data for transactions. The software is very user friendly and would be an asset to any organization looking to upgrade their Accounts Payable department.OnBase is a great software to utilize when wanting a virtual database that can easily be accessed and used by users of all experience levels. The software does an excellent job in communicating with other programs, which allows our organization to have the peace of mind our financial system is correct.

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Denny Savage

Using OnBase in Higher Education

Used daily for 2+ years
Reviewed 2018-10-01
Review Source: Capterra

Within the Registrar's Office, we utilize OnBase and it's ability to use OCR functionality to capture information from students' transcripts for input into our student information system. This alone eliminates dozens of hours of manual labor each week. On top of that, it is a reliable, quick, enterprise imaging solution.OnBase provides a feature-rich imaging solution that is beloved on our campus. In addition to being a solid imaging solution, OnBase features a powerful workflow engine that allows for easy automation of processes.

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OnBase pricing

Please contact OnBase for pricing information

OnBase features


Activity Dashboard (310 other apps)
Activity Tracking (193 other apps)
Audit Trail (172 other apps)
Auditing (256 other apps)
Automatic Notifications (316 other apps)
Compliance Management (195 other apps)
Custom Fields (185 other apps)
Customizable Reporting (248 other apps)
Data Import/Export (243 other apps)
Document Storage (182 other apps)
Inventory Management (194 other apps)
Inventory Tracking (197 other apps)
Invoice Management (180 other apps)
Monitoring (185 other apps)
Multi-Location (163 other apps)
Real Time Data (219 other apps)
Reporting & Statistics (223 other apps)
Third Party Integration (220 other apps)
Workflow Management (209 other apps)

Category Leaders ranking


#21 in Document Management

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

OnBase also features in these categories:

Additional information for OnBase

Key features of OnBase

  • Import electronic documents directly to the OnBase cloud
  • File storage & archiving
  • High volume batch scanning
  • Retention and records management
  • Automate predictable decisions
  • Manage Accounts Payable
  • Automatic document composition & distribution to clients
  • Business intelligence & reporting
  • Dashboards
  • Email clients
  • Case management
  • Productivity add-ins
  • Technical support
  • Client interfaces
  • Offline & disconnected access
  • Web-based training
  • Security & protection
View All Features


Instantly access all your data, documents and business processes from wherever you are, through any application, on whatever device you are using.

OnBase is fully integrable with other applications. It links documents & data stored within OnBase to the transactions & activities in other applications, making them easily accessible to all users.

OnBase is used across industries and provides solutions for the HR, Financial Services, Higher Education, Insurance & Healthcare sectors.

The scalability of OnBase means that it can be tailored to fit the needs of any sized enterprise.

OnBase software can be premise-based or hosted externally.