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Digital iD
Identity verification and AML checks for businesses
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Digital iD - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
Digital iD overview
What is Digital iD?
Australia Post Digital iD is a smartphone-enabled platform that allows businesses and consumers to transact with identity easily and securely. Digital iD can help businesses meet their Anti-Money Laundering (AML) / Know Your Customer (KYC) and Counter Terrorism Financing (CTF) compliance obligations by verifying customers who sign up to online services, apply for finance, or open online accounts.
Digital iD has a range of levels of assurance, depending on your business needs. Choose from name and address or date of birth checks against industry and Australia Post proprietary datasets to document verification against Australian issuer records, all the way to biometric matching and in-person verification.
Key benefits of using Digital iD
• Help increase your conversion rates of new customers signing up to online accounts by making the identity verification step seamless for your customers.
• Meet your AML/KYC compliance obligations easily so you can be confident that you know who you’re dealing with.
• Allow customers who cannot, or chose not to verify online to verify their identity in person at a participating Post Office across Australia Post’s extensive retail network.
• Give customers the ability to save their verified identity into the Digital iD app to reuse anywhere else Digital iD is accepted.
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Digital iD's features
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Digital iD pricing
Value for money rating:
Starting from
500
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Digital iD support options
Typical customers
Platforms supported
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Digital iD FAQs
Digital iD has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does Digital iD support?
Digital iD supports the following languages:
English
Q. Does Digital iD support mobile devices?
Digital iD supports the following devices:
Android, iPhone
Q. Does Digital iD offer an API?
No, Digital iD does not have an API available.
Q. What level of support does Digital iD offer?
Digital iD offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat