Direct Claim Solution - 2026 Pricing, Features, Reviews & Alternatives

Direct Claim Solution is a claims and litigation management solution designed to help self-insured organizations, risk retention groups, transit authorities, defense firms, and municipalities automate processes related to claims processing using labeling, legal rules storage, and damage itemization.

Key features of Direct Claim Solution include case management, claim resolution tracking, customer management, paper-based claims, forms management, policy administration, and compliance management. It lets teams examine reserve sufficiency and damages using custom industry worksheets, ensuring combined, as well as separate, exposure reporting. The settlement evaluation module allows users to itemize damages, test settlement scenarios, and assess the probability of numerous verdicts.

Direct Claim Solution comes with drop-down capabilities, which enable enterprises to add coverages and exposures over time, to aid with operational efficiency. The built-in claims training functionality helps users add practice tips and checklists and uniform standards based on service level agreements (SLAs).

Direct Claim Solution’s claims summary page offers visibility into complex claims, allowing teams to create presentations and prepare for settlement conferences. Lawyers can input legal rules into the system, which can be shared with appraisers and experts to facilitate information exchange.