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FreshBooks vs BQE CORE Suite Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting and more time doing what you love.

Category Leaders

BQE CORE makes it easier and more profitable to run professional services firms. It organizes information, automates repetitive tasks and allows your firm to spend more time providing service to your clients instead of managing internal processes.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.4K

5

4

3

2

1

2.6K

1.4K

274

45

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

772

5

4

3

2

1

537

162

38

12

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features113
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budget Management
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Cash Flow Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Legal Professionals
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Leave Tracking
  • Legal Case Management
  • Mileage Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Nonprofits
  • Offline Time Tracking
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Overrun Reporting
  • Overtime Calculation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Profit/Loss Statement
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Speech Recognition
  • Spend Control
  • Staff Management
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features163
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budget Management
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Cash Flow Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Legal Professionals
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Leave Tracking
  • Legal Case Management
  • Mileage Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Nonprofits
  • Offline Time Tracking
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Overrun Reporting
  • Overtime Calculation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Process/Workflow Automation
  • Profit/Loss Statement
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Sick Leave Tracking
  • Speech Recognition
  • Spend Control
  • Staff Management
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction Management
  • Trip Logs
  • Trust Accounting
  • Vacation/Leave Tracking
  • Vendor Management
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations395
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations18
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

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Dinos P.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

I use FreshBooks because it's support kicks ass...

Reviewed 3 years ago

Listen, at it's core - it's perfect. Invoicing, time tracking and seeing my P&L statement just works.

Pros

Their support, and generally their entire staff is absolutely amazing and helpful. Invoicing, recurring invoices, client management works nicely as it should. The user interface is gorgeous.

Cons

There haven't been any significant new features in a long time (1-2 years I think at least)

DW
AvatarImg

Daniel W.

Pharmaceuticals, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks has been a great fit for running my consulting business

Reviewed 6 years ago

Freshbooks is rock-solid and a core business platform for me. I recommend the platform frequently to my business colleagues.

Pros

- Very modern and navigable interface. - Lots of flexibility for different project types and client types. - Regular updates to the feature set. - Good reporting and integrations with other tools. - Excellent timetracking through invoicing through payment life cycle. - Excellent expense tracking and pass-through tracking to invoices.

Cons

- Doesn't generate a Schedule C. - Doesn't keep time entries linked to invoice line items. I would like to be able to generate a report that pulls the number of hours worked linked directly to the $'s generated. Time entries are converted into invoice line items at the time an invoice is generated, but the linkage back to the original time entry is not preserved.

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Brian T.

Information Technology and Services, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

A must for Freelancers, Website Designers, Digital Marketers + More

Reviewed 9 years ago

My business started the day I signed up for freshbooks. All my invoicing and accounting needs are met with this easy to use platform. Setting up recurring invoices and keeping track of expenses (which automatically get imported from my business CC) can be a pain, but with freshbooks... it's on auto pilot.

Pros

Recurring invoices. Auto payments from clients. Super easy export of expenses (doing my taxes literally take one click and I send it to my accountant). Great apps which now has a card reader with a swipe and that smart chip thingy. Send invoices by snail mail. Clients have a login portal where they themselves can download invoices for their records/taxes. Custom logo and colors to match your brand.

Cons

No CRM tools. Wish I could handle some of my most basic CRM needs with freshbooks but I understand that they want to focus on their core, cloud accounting.

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Andrey S.

Banking, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks - Smarter replace of QuickBooks

Reviewed 9 months ago

Great experience - using it personally and for business, performs core accounting (General Ledger / Accounts Payable / Receivable) functions and provides lots of reports and lots of automation and great UX

Pros

Better pricing, better user interface and more functions as compared to QuickBooks (and all same functions are equally good but more intuitive)

Cons

Not much - possibly capturing expense receipts and better AI-driven logic to organize them by expense category could use improvement. Possibly more financial reports

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Verified reviewer

Internet, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Great for small business owners!

Reviewed 7 years ago

Easy to use accounting software for my small business.

Pros

Freshbooks is easy to use! You don't need an accounting degree or help from a CPA to get setup and started. Perfect for small business owners that want to focus on their core business

Cons

Overall great software. However I wish it had deeper integrations with 3rd party automation tools such as Zapier

AvatarImg

Verified reviewer

Information Technology and Services, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

FreshBooks logo

FreshBooks

Ok but not my first option

Reviewed 5 years ago

It was good. I used it for a year or two but I didn't feel it worth spending money on it.

Pros

It had a nice time tracking system that was configurable enough to suite my odd needs.

Cons

It had a pricing scheme that changed for things that other products line Zoho or Clockify did for free.

VM
AvatarImg

Veronica M.

Management Consulting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks Keeps Our Clients Operating Profitably!

Reviewed 6 years ago
Pros

Freshbooks is such an amazing software to help those who are challenged in the accounting department. No matter what your core competency is, having Freshbooks will help you manage the finances of your company and speed your goal of profitability up. Don't skip out on this software!

Cons

It took some time for our new front desk hire to get a handle on the software as a person with no prior accounting experience. However, with the online videos that Freshbooks provides the learning curve is a breeze.

AvatarImg

Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

FreshBooks logo

FreshBooks

Great alternative to QB - but definitely missing some larger options

Reviewed 6 years ago

Able to use mobile units to invoice customers on the go using a tablet instead of carrying a bulky laptop.

Pros

Great for the mobile tech on the go who perhaps doesn't need to full suite of Quickbooks. Great for processing mobile payments and invoicing on the go.

Cons

Subscription based model for accounting. With QB you can at least get by purchasing a single unit and using it for several years. Subscription model keeps you tied to FB. Also no options to import data currently.

JW
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Joshua W.

Apparel & Fashion, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks is exactly what we needed!

Reviewed 8 years ago

Tired of all of the self hosted nonsense complicated solutions, we just needed something simple. Freshbooks has been everything we could have imagined we'd need in a cloud book keeping suite!!

Pros

Ease of use from anywhere

Cons

pricing

BW
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Bryan W.

Venture Capital & Private Equity,

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Simple elegant.

Reviewed 7 years ago

For many years this application helped me run a number of my small businesses. It made the process easier and with each new release of features it became a more complete suite.

Pros

The ease of use is the highlight of FreshBooks. It saves a great deal of time managing a small business.

Cons

Additional API links to mother tools would be helpful. Also, additional auto scan of receipts would be useful. Both are small things and do not hinder use.

TN
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Tim N.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Fast reliable and friendly

Reviewed 8 years ago

FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management into an enjoyable experience. Thanks to it, businesses get to manage invoices and recurring subscriptions in less than no time, and collect online payments within the same system.

Pros

No pros were added to this review

Cons

No cons were added to this review

CR
AvatarImg

Chris R.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Good software to get you started

Reviewed 7 years ago

More organised and saved some time

Pros

Easy to use software that is mobile friendly. Helps make tracking expenses, invoicing and estimating easy.

Cons

Wish it had more of a CRM element to it too. Also I would love for them to add some form of project management suite, so that the estimate could be converted to a task list, shared our, monitored and ticked off, then invoiced

AvatarImg

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Freshbooks is functional but lacking features, now with a pay-wall...go somewhere else.

Reviewed 7 years ago
Pros

A good user interface, intuitive and easy to understand. The website is quick and works just as intended. Will give your company a good first impression as invoices are professional and concise.

Cons

Now that FreshBooks has eliminated the free edition you will pay for what is really a very limited accounting suite. There is not much room for customization. Works great if you are doing simple freelance work and want to bill your clients, but not much more.

AO
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Adaeze O.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

My Overall Review on FreshBooks

Reviewed 4 years ago

My overall experience with FreshBooks has been somewhat interesting. I know i'll be using it for a long time! It is quite user-friendly and makes the overall management of my business, both in time, tasks, and client tracking.

Pros

What I love about FreshBooks is that it offers a balanced, one-of-a-kind, innovative, and user friendly double-entry accounting solution that provides accurate estimates as well as invoices, retainer functionality, costs, time & inventory tracking and tasks management. It understands and envisions the necessities that its core users (i.e. freelancers as well as small scale businesses) require. Its iOS also supports automatic mileage tracking. It is definitely the app i'll be working with for a long time!

Cons

I noticed that FreshBooks has some dashboard deficits as well as limited invoice customization. I also noticed that there were no quarterly tax estimates too which would be great addition to the software

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Verified reviewer

Pharmaceuticals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks 2019

Reviewed 6 years ago

My experience has been fantastic with FreshBooks the time , energy and peace of mind I save by using this software makes it worthwhile.

Pros

The customer service is impeccable !! The level of service you are given if you're having issues with the software is bar none. I would highly recommend using this software and purchasing the available suite of products. The accounting software is geared towards smaller businesses and has help us become much more efficient.

Cons

The installation process was a little bit tedious for those that are not tech savvy.

SN
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Samantha N.

Computer Software, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks logo

FreshBooks

Everything You Need, Especially As A Beginner

Reviewed 6 years ago

I'm still new to this software but it makes me feel more secure running a business, and looks clean, professional, and established. So far very happy to have found it, though the price could be slightly better (especially in Canada).

Pros

-Feature suite; particular the invoices, invoice tracking, and expense tracking -Easy to setup -No option overwhelm; two basic layout/visual options for invoicing -Remembers your vendors for later -Easy to setup recurring invoices, set it and forget it -Can track your tax collection in conjunction with your expenses to make tax time simpler -Attach photos of receipts to expenses

Cons

-Customer service/sales is a little pushy - started with the free trial and received many emails and calls about upgrading when I had yet to have a chance to actually use the service -Would like if the expense upload option let you pick which entries make it in; it pulls almost everything as a business expense if you sync it up with your bank, and will pull ones you've already synced and then deleted the next time you sync - so far it's been simpler to manually enter

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shyamala S.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks are true and thirsty highly recommended

Reviewed 3 years ago

FreshBooks is cloud based financial accounting software. Good replacement for Excel and others for small businesses. Can operate in small tiny team, work as solopreneurs, run a freelance service business, good for firm or agency. It's alternative accounting software with pretty lots of features, good inventory stocking system.

Pros

Good suite of features. Maintains accounts organised for compliance. Tightly coupled with reputable software solutions. Instant customer call support. Helps in invoicing 360 degree project management software. Has secured payment gateway accepts payment with stripe . Tree trial of 30 days hats off features and no credit card required which is great plus to the software. Suitable for self employed people, solopreneurs, agencies, consultancies.

Cons

Make more payment processor. Can make for e-commerce business also. I think there is no bad to tell about the software.

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Paul S.

Information Technology and Services, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

Freshbooks over time

Reviewed 9 years ago

I've used Freshbooks for years (since 2008), and been a user over several iterations of the product. It started out as a simple and effective tool to use to invoice clients. It was by far the best on the market at that time. As the product is now, it's still one of the best on the market. I still use it, and probably always will. I've evaluated other systems, but nothing has seemed as easy to use the core functions. I wouldn't hesitate recommending it to a friend.

Pros

Easy to use, easy to get started, easy to understand.

Cons

Some of the more complex accounting principals are difficult to use in Freshbooks.

SM
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Stephen M.

Telecommunications, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Disconnect from the complexities of accounting and financial reporting and embrace simplicity and world-class accounting efficiency

Reviewed a month ago

FreshBook is accessible even to use who have no prior experience in accounting. It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment procedures.

Pros

One of the best decision we made was investing in the right accounting tool. At the core of FreshBooks is it's simplicity. It is wrapped around a user-friendly and sleek user interface that enable us to quickly and efficiently prepare invoices with customizable templates, recurring invoices, and automated reminders, making it simple to track and collect payments from clients. Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks. The time-tracking feature enables our employees to log hours worked, making it easy to calculate payroll expenses and generate accurate invoices for billable time.FreshBooks enable us to track key metrics and indicators of financial health and accurately report on our financial status of our company.

Cons

FreshBooks provides us with excellent technical support, with a knowledgeable team that leave no chances for system outages or challenges because they help us solve all our issues on time

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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FreshBooks

Freshbooks WAS amazing, but now not so much. Proceed with caution.

Reviewed 2 years ago

The software for me is essentially rendered useless, since I can't use it for accounting. What's the point of paying for an accounting software, when I can't do my books with it!?!

Pros

At first, Freshbooks offered everything I needed. Their features worked without a glitch. No complaints. But now not so much. It's not a long term viable solution for your accounting needs.

Cons

The core functionality (bank connection) for accounting does not work. It constantly disconnects and expenses do not import. I have been talking to customer service for now 5 months, and no resolution. And because my case is hard to solve, the customer service reps just did the bare minimum and deflected blame on their internal tech partners. I had to follow up, they were not proactive and still to this day can't give a real ETA on when the problem will fix. It's as if my problem is of no importance to them and low on their priority list. I've been patiently waiting 5 months - and still nothing. So in my opinion, Freshbooks is a bad company to deal with when your account has real issues - you won't get the support you need and your business will suffer for it.

Vendor response

Hey there, thank you for taking the time to share your review of FreshBooks. I am sorry to hear of the frustration that you've experienced with this Bank Connection issue. Regardless of the root of the connection issue, our Support Team is absolutely here to assist in this matter. You can find the contact information, including phone numbers, for the Support Team here: https://www.freshbooks.com/contact. We look forward to hearing from you and helping however we can! ^DM

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Stephen m.

Computer Software, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

FreshBooks Review

Reviewed a year ago

1. Invoicing Efficiency: FreshBooks streamlines the invoicing process, making it faster and more efficient. It provides customizable invoice templates, automated recurring invoices, and online payment options, reducing the time and effort required to generate and manage invoices.2. Payment Collection: FreshBooks helps businesses collect payments more easily by integrating with popular payment gateways. Clients can conveniently pay their invoices online, resulting in faster payment processing and improved cash flow.3. Expense Tracking and Management: FreshBooks simplifies expense tracking by allowing businesses to record and categorize expenses. It provides a centralized system to monitor business expenses, track tax-deductible items, and generate expense reports effortlessly.

Pros

1. User-Friendly Interface2. Simplified Invoicing3. Time-Tracking and Project Management4. Expense Tracking5. Reliable Customer Support6. Integration with Third-Party Apps

Cons

1. Advanced Accounting Features: FreshBooks is primarily designed for small businesses, freelancers, and self-employed individuals. While it offers essential accounting functionalities, some users may find that it lacks more advanced accounting features found in dedicated accounting software. If you require complex accounting capabilities, it may be worth considering a more robust accounting solution.2. Reporting and Analytics: While FreshBooks provides basic financial reporting features, users who require extensive reporting and in-depth analytics capabilities may find its reporting options to be limited. Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3. Inventory Management: FreshBooks does not offer built-in inventory management functionality. If your business relies heavily on inventory tracking and management, you may need to integrate FreshBooks with third-party inventory management tools or consider software that includes inventory management as a core feature.

KP
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Kim P.

1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

Do Accounts while you do Life!

Reviewed 8 years ago

I absolutely love the Freshbooks experience - as a mom and business owner, I am able to keep my books up to date anytime, anywhere (and I mean anywhere from coffee queues, shopping queues, parking spaces or even during a traffic jam!). I was extremely blown away when I had my baby but had forgotten to update my card details when it expired during my hospital stay - from my hospital suite I was able to comms with Freshbooks who kindly gifted 3 months free premiums and send me a baby blanket to say Congrats. So grateful and so happy with your incredible brand and the innovation you're bringing to this category. Looking forward to the Act 1 invite to update to your new UI. My sister works at Stripe so I'm excited to experience the new API 's :) Keep up the great work and THANK YOU!!

Pros

It's ease of use.

Cons

The mobile view is more restrictive than the laptop UI.

RF
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Russell F.

Computer Software, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks

Extraordinary item combined to the friendliest help in financial software

Reviewed 5 years ago

The most significant thing with this product is efficient. I adore everything about FreshBooks. It is a great application for specialists and little organizations. I have been utilizing it for as long as couple of years and rate it the best programming in the market. At whatever point I had issues, the help group helped me to determine them rapidly with successful arrangements.

Pros

Probably the main motivations we picked FreshBooks over other programming: *Incredibly smooth and simple to utilize interface *Ability to mark your own in hues just as include your logo *Each client can be doled out their own charging gateway login and you can have various customers under one organization however each have diverse username *Utilizes Braintree instalments (our essential vendor processor) FreshBooks is quick and dependable suite for accounting.FreshBooks is an honour winning money and bookkeeping programming and a standout amongst the best cloud answers for entrepreneurs. It is the present holder of Finances Online's Best Accounting Software Award for 2016 just as the Supreme Software Award for 2016, and has the most noteworthy consumer loyalty rates of all comparative applications in this classification. As you will discover in this survey, there is a not insignificant rundown of reasons why our specialists considered FreshBooks for these esteemed affirmations.

Cons

*Reporting could be improved *Needs better compromise as far as parities. You can do day by day monetary records, yet I would prefer to have it ascertain how my business is getting along dependent on capital in our present record, at that point factor in what we earned and our costs. *Not useful for organizations that have stock, need stock administration (this I wouldn't really rate as a con nonetheless, on the grounds that Freshbooks was constructed and intended for SERVICE style organizations - for that it works incredible) *Reporting can't be opened in the portable application, you have to get to it through the program *To my insight, you can't maintain different organizations out of one record. We as of now have two organizations and are choosing on the off chance that we are going to open up a different Freshbooks account or if there is another choice that is more qualified for the second business.

yk
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yogendra kumar s.

Information Technology and Services, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FreshBooks

Freshbook is a world best finacial and accounting software with highest customer satisfaction.

Reviewed 7 years ago

The most important thing with this software is time saving.I love everything about FreshBooks. It is an excellent app for freelancers and small companies. I have been using it for the past few years and rate it the best software in the market. Whenever I had issues, the support team helped me to resolve them quickly with effective solutions. Many reason to love Freshbooks software- COST EFFICENCY, EASE OF USE, CUSTOMER SUPPORT.

Pros

Freshbook is fast and reliable suite for accounting.It's award wining software at many accasion.FreshBooks is an award-winning finance & accounting software and one of the best cloud solutions for small business owners. It is the current holder of FinancesOnline's Best Accounting Software Award for 2016 as well as the Supreme Software Award for 2016, and has the highest customer satisfaction rates of all similar apps in this category. As you will find out in this review, there is a long list of reasons why our experts considered FreshBooks for these prestigious acknowledgments. We can enables all these products Google Checkout, PayPal, and credit card payments in Freshbooks and integrates with a long list of business systems and applications that can streamline this process. With it, odds are good that you will unite financial control in a single system, and stop paying for the maintenance of complex software infrastructure. Freshbooks have these functions Excellent invoice to payment features, Saves billing time like no other app, Mobile-friendly and accessible, Tracking expenses with handy snaps.

Cons

Most of things are too good but some drawbacks like not store credit card infomation. Customer interface is excellent and ability to not store credit card information locally is key to PCI compliance. We love the recurring profile concept for recurring billing and find the web portal very intuitive. We also appreciate the branding we can do for our clients so they feel this billing platform is an extension of our service and that they are in the right place. This also gives our customers the peace of mind of knowing their transactions and billing information is secure.

RP
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Rajitha Priyankara H.

Electrical/Electronic Manufacturing, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks

Why Freshbooks for your business

Reviewed 2 years ago

A cloud-based accounting program called FreshBooks is made to assist small businesses in managing their financial activities. A variety of services are available, including financial reporting, project management, time tracking, cost monitoring, and invoicing.Businesses can simply create and send invoices that look professional, receive online payments, keep track of costs, and produce financial reports using FreshBooks. It also offers tools for managing tasks and projects, enabling teams to work together on projects and keep track of how much time they spend on certain tasks.FreshBooks is a well-liked option among small business owners and freelancers who require a hassle-free method of managing their money because of its user-friendly layout and straightforward setup. It provides customer assistance via phone, email, and live chat and offers a number of pricing plans to fit various corporate demands and budgets.

Pros

FreshBooks is renowned for its user-friendly layout and straightforward setup. With FreshBooks, even if you have little to no expertise with accounting software, you can get going right away.FreshBooks has a number of time-saving features that can speed up payment and reduce manual data entry, like automatic invoicing and online payment acceptance.FreshBooks offers a variety of financial reports, including profit and loss statements, balance sheets, and tax summaries, that can give you information about the financial status of your company and assist you in making informed choices.FreshBooks comes with project management tools that let you work with your team, monitor the status of your projects, and charge clients for the time you spend working on them.Utilizing the FreshBooks mobile app, you can issue invoices, keep track of costs, and manage your money while on the road.Integration with other products: You can easily automate processes and optimize your workflow with FreshBooks thanks to its integrations with other widely used business platforms like PayPal, Stripe, and G Suite.

Cons

FreshBooks features a straightforward user interface, which could be problematic for companies with sophisticated accounting requirements. The program includes few choices for customization, which could not be sufficient for companies who need more adaptability.Pricing: For companies with larger teams, FreshBooks pricing can be quite pricey. Project management is one of the more sophisticated capabilities that is only offered with higher-tier plans.Limited inventory management: FreshBooks does not include extensive inventory management options, which could be a drawback for companies that need more thorough inventory tracking.FreshBooks has fewer integrations than other accounting software solutions, while integrating with well-known tools like PayPal and G Suite.Because FreshBooks is a cloud-based software program, accessing it necessitates having an internet connection. Businesses that operate in places with spotty internet connectivity may find this to be a drawback.