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FreshBooks
Invoice and accounting software tailored to small businesses
Last updated: February 2025
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Is this product right for your business?
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FreshBooks - 2025 Pricing, Features, Reviews & Alternatives
Starting from
19
Per month
Alternatives with better value for money
FreshBooks's key features
GetApp's analysis of 312 verified user reviews collected between July 2021 and December 2024 identified FreshBooks' most critical features and how it performs according to users.
Reviewers appreciate FreshBooks' Invoice Creation capabilities for their ease and efficiency. They find the process seamless, allowing for quick and professional invoice generation with customizable templates. Users highlight the ability to automate recurring invoices, reducing administrative tasks. They also value the integration with time tracking and expense logging, which simplifies the invoicing process. Additionally, the ability to duplicate and edit invoices, and download them as PDFs, is seen as highly beneficial. Users report that these aspects help maintain accurate records and improve overall financial management. Of the 88 FreshBooks users who gave detailed accounts of their use of Invoice Creation, 99% rated this feature as important or highly important.
Reviewers indicate that FreshBooks' Online Invoicing is highly valuable for its speed and convenience. They appreciate the ability to create, send, and manage invoices digitally, which saves time and eliminates the need for paper-based methods. Users find it easy to generate invoices on the go and send them directly to clients via email. They also highlight the integration with online payment gateways like Stripe and PayPal, which facilitates faster payment collection. Automated payment reminders and the ability to track invoice status are also seen as significant advantages. Of the 120 FreshBooks users who gave detailed accounts of their use of Online Invoicing, 95% rated this feature as important or highly important.


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Users report that FreshBooks' Payment Processing is efficient and user-friendly. They appreciate the seamless integration with popular payment gateways like Stripe and PayPal, allowing clients to pay directly through invoices. Reviewers find the process quick and secure, with automated notifications and the ability to track payments easily. They also value the various payment options available, including credit cards and ACH. However, some users mention delays in payment processing with the switch to Stripe. Overall, the integrated payment processing enhances the invoicing and accounting experience. Of the 104 FreshBooks users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
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Reviewers feel that FreshBooks' Expense Tracking is intuitive and comprehensive. They highlight the ease of recording and categorizing expenses, which helps in maintaining accurate financial records. Users appreciate the ability to upload receipts, sync with bank accounts, and generate detailed expense reports. They find this capability particularly useful during tax season and for managing project costs. The mobile app's capability to track expenses on the go and the integration with other FreshBooks capabilities, like invoicing, are also highly valued. Of the 86 FreshBooks users who gave detailed accounts of their use of Expense Tracking, 94% rated this feature as important or highly important.

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Reviewers indicate that FreshBooks' Billing & Invoicing capabilities are user-friendly and highly customizable. They appreciate the ability to create professional invoices with branded elements and automate recurring invoices. Users find the integration with online payments and expense tracking beneficial for streamlining the billing process. Features like automated payment reminders, multi-currency support, and the mobile app's accessibility are also highlighted. However, some users note that the new version can be slower and prone to errors compared to the classic version. Of the 114 FreshBooks users who gave detailed accounts of their use of Billing & Invoicing, 94% rated this feature as important or highly important.
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Users report that FreshBooks' Financial Reporting provides valuable insights into their business's financial health. They appreciate the ability to generate customizable reports, such as profit and loss statements, expense reports, and tax summaries. Reviewers find these reports helpful for tracking revenue, expenses, and cash flow, as well as for making informed business decisions. The ease of exporting reports in various formats and the integration with other FreshBooks capabilities are also seen as beneficial. However, some users feel that the reporting could be more detailed and robust. Of the 75 FreshBooks users who gave detailed accounts of their use of Financial Reporting, 93% rated this feature as important or highly important.
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All FreshBooks features
Features rating:
FreshBooks awards
FreshBooks alternatives
FreshBooks pricing
Value for money rating:
Starting from
19
Per month
Flat Rate
FreshBooks integrations (367)
Integrations rated by users
We looked through 4,491 user reviews, to identify which products are mentioned as FreshBooks integrations, and what is the users perception.
“I accepted payments with Paypal. Although Freshbooks has it's own payment processor that accepts major credit cards.”

Allison Gibson
Owner
“Really helps with the logistical parts of paying and receiving payment and integration with Freshbooks is key.”
Joseph Mancuso
Teacher
“In Invoice payment option. Only viable choice IMHO in FB but the fees are high, esp. on ACH”
Ronald Lee
Owner
“HubSpot CRM is where we track our customers data and the integration has allowed us to move between the two systems with ease.”
Eugene Davidovich
Project Manager
“It allows me to track my sales income generated at the Shopify store and other expenses incurred.”
Augustine Tembo
Senior Agronomist
“Helps to automate workflow with zapier. No coding required to connect them both- Pretty simple & easy”

Ngenge Yake Remy
Telemarketer
“I used Teamwork for more complex jobs that require detailed time tracking against tasks and milestones, then easily exported my time entries (and descriptions) to Freshbooks for billing my clients.”

Allison Gibson
Owner
FreshBooks support options
Typical customers
Platforms supported
Support options
Training options
FreshBooks reviews
Overall rating
4.5
/5
4.4K
Positive reviews
92
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.43/10
2.6K
1.4K
277
45
36
Why do users choose FreshBooks?
What would users change about FreshBooks?
FreshBooks FAQs
FreshBooks has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of FreshBooks?
FreshBooks has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
Q. What languages does FreshBooks support?
FreshBooks supports the following languages:
English
Q. Does FreshBooks support mobile devices?
FreshBooks supports the following devices:
Android, iPad, iPhone
Q. Does FreshBooks offer an API?
Yes, FreshBooks has an API available for use.
Q. What other apps does FreshBooks integrate with?
FreshBooks integrates with the following applications:
Wufoo, authorize.net, Teachable, Corpay, Capsule, HubSpot Marketing Hub, Constant Contact, Microsoft Outlook, Adobe Commerce, HoneyBook, WooCommerce, PayPal, Todoist, Universe, Devart ODBC Drivers, RightSignature, Bidsketch, Dropbox Backup, CashFlowMapper, Insightly, HappyFox Help Desk, Campaign Monitor by Marigold, NiceJob, ActiveCampaign, SherpaDesk, Formstack Forms, Everhour, 123FormBuilder, Calendly, Expiration Reminder, Teamwork.com, Zapier, Gusto, Payment Evolution, Bench, Gmail, Solve CRM, Podia, Viably, Expensify, Klips, DocuSend, Google Workspace, Avalara, Trello, 2Ship, Artichoke, Intervals, Zoom Workplace, Square Payments, Agile CRM, Dext, GoSimpleTax, Approveit, Geckoboard, Acuity Scheduling, MMC Receipt, MileageWise, WordPress, Freshdesk, SurePayroll, Yalla, Gravity Forms, Stripe, WellyBox, Payescape, Salesforce Sales Cloud, CarbonPay Ctrl, Forekast, Cash Flow Frog, Squarespace, Pegasys, Slack, Proposify, Basecamp, noCRM.io, Rydoo, Online Check Writer, LiveChat, Checkeeper, Chargezoom, Eventbrite, Kissflow, Syft Analytics, Clio, CollBox, Highrise, Prospero, Lendflow, Keap, Skyvia, Google Calendar, ClicData, ZipRecruiter, Bitrix24, Mailchimp, Braintree, Autotask PSA, ProWorkflow, Employment Hero, Asana, Chrometa, AWeber, Yearli, Mailform, HubSpot CRM, Toggl Track, Chaser, BigCommerce, MinuteDock, Shopify, Zendesk Suite
Q. What level of support does FreshBooks offer?
FreshBooks offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
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