FreshBooks Pricing, Features, Reviews & Comparison of Alternatives

FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners

4.71/5 (112 reviews)   Write a review
   135 people use this
51,109     29,741
Compare App

Who is FreshBooks For?


Statistics are based on 135 users from the GetApp community.

See more

FreshBooks mobile apps give small business owners with iPhones and iPads a way to manage their accounting needs when they’re on-the-go. The mobile applications sync automatically with FreshBooks’ existing web application, ensuring a seamless transition both inside and outside the office.

Although FreshBooks was built primarily to help service-based small businesses save time on billing, the mobile application is ideal for professionals in a variety of industries who want to run their businesses on the go.

Read the full GetApp Analysis

FreshBooks Category Leaders

Reviews
Integrations
Mobile
Media
Security

#3 in Billing & Invoicing

View full ranking
77
18
17
18
17
7

#4 in Accounting

View full ranking
76
18
17
18
16
7

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

FreshBooks Screenshots (16)

FreshBooks screenshot: Mobile FreshBooks screenshot: DashboardFreshBooks screenshotFreshBooks screenshot: Invoice AutobiographyFreshBooks screenshotFreshBooks screenshotFreshBooks screenshot: Time TrackingFreshBooks screenshotFreshBooks screenshot: Award Winning iOS and Android mobile appsFreshBooks screenshot: Keep your financial picture clear - coffee shop, mountaintop, wherever.FreshBooks screenshotFreshBooks screenshotFreshBooks screenshot: Client HistoryFreshBooks screenshot: Bank ImportsFreshBooks screenshot: Touch ID IntegrationFreshBooks screenshot: Award-Winning Customer Support at your fingertips.

FreshBooks Overview

FreshBooks is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy, fast, (and perhaps even fun), but still detailed enough to satisfy your accountant. FreshBooks is easy to use and you can try it for free.

Are you still using Microsoft Word or Excel to invoice your clients? Have you ever accidentally overwritten an invoice that you couldn’t get back? Or perhaps you walked into Staples and picked up the latest version of QuickBooks only to find it is way too complicated for your needs as a freelancer.

Don’t worry, we’ve all been there. The truth is, all you really need is a straightforward service that makes managing your clients, your valuable time and most importantly… Your income simple and hassle-free! That is why we built FreshBooks: The easiest way to send & manage invoices, track your billable time and collect online payments fast. Join more than five million small business owners just like you who have made the switch to FreshBooks and make your billing painless today!

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

FreshBooks Pricing

Starting from: $12.95/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Pricing starts from $12.95/month. Kick the tires with a 30 day unlimited free trial (no credit card required).

Competitors Pricing

Zoho Books

Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Intacct

Starting from: $425.00/month
Pricing model: Subscription

Xero

Starting from: $9.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)

Users who visited FreshBooks also visited

FreeAgent
  • · Send estimates and proposals
  • · Beautiful Invoice templates
  • · Automatic Bank feeds
  • · Simple payroll
Visit WebsiteCompare with FreshBooks
FreeAgentFinance & Accounting
PaySimple
  • · Payment acceptance (all major credit card & eCheck/ACH)
  • · Electronic invoicing
  • · Recurring billing
  • · Mobile payments
Visit WebsiteCompare with FreshBooks
PaySimpleFinance & Accounting
Timesheets.com
  • · Real-time Statistics and Reports
  • · Simple Interface
  • · Various security measures keep data accurate
  • · Customizable Account Features
Visit WebsiteCompare with FreshBooks
Timesheets.comProject Management & Planning

Key Features of FreshBooks

  • Online invoicing
  • Time tracking
  • Recurring invoices & auto payment
  • Team timesheets
  • Late Payment Reminders
  • Expense tracking
  • Accounting reports & taxes
  • Automatic expense import
  • Mobile apps
  • Attach receipts (PDF or Image)
  • Touch ID
  • Data import
  • Invoice Management

Benefits

FreshBooks is simple and intuitive, so accounting isn't intimidating. Plus you can talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Alternatives to FreshBooks

Intacct
  • · Fixed Assets
  • · Accounts Payable
  • · Purchasing
  • · Accounts Receivable
Learn MoreCompare App
IntacctFinance & Accounting
Xero
  • · Bank Rec - Automatically import and code transactions
  • · Invoicing - Create and send invoices automatically
  • · Add-ons - Pick from a wide range of powerful add-ons
  • · Dashboard - Instantly see your bank balances, sales & bills
Learn MoreCompare App
XeroFinance & Accounting
Zoho Books
  • · Real time reporting
  • · Multi-country
  • · Profit and loss (P&L)
  • · Recurring invoices
Learn MoreCompare App
Zoho BooksFinance & Accounting

GetApp Analysis

The FreshBooks mobile apps bring all the tools that business owners expect from their financial management and accounting platforms into the cloud, making it possible for executives, managers and freelancers to track time, create invoices, and check balances from any place at any time.

FreshBooks’ mobile apps offer many of the same tools as the company’s cloud-based platform, but with added features that make the system more applicable for people working outside the office.

The cloud accounting application on the iPhone and iPad has specific tools most likely to be used by business travelers, including expense tracking, time tracking, receipt scanning, and mobile invoice creation.

What is FreshBooks?

When developing its mobile apps, FreshBooks aimed to create a platform that supported clients throughout the accounting lifecycle. When a business traveler hits the road on the way to a client meeting, for example, he typically needs to save travel receipts to use in billings and reimbursements. From there, the user needs to track how long he spent working on specific projects, and then create and send invoices based on the number of billable hours. FreshBooks mobile apps provide solutions for all of these needs.

Users in service-related industries can send invoices to clients before they have even left the job site instantly find out if invoices have been viewed. The FreshBooks mobile app allows users to accept online payments, and it syncs automatically with the company’s web-based platform to ensure colleagues working inside the office are on the same page as any executives working on the road.

Main Features

Manage receipts and track expenses

For example, the platform’s expense tracking feature allows users to photograph receipts using their iPhones or iPads. These receipts are then automatically entered into the FreshBooks system, and attached to expense sheets for reimbursement and tax purposes. Business travelers can even rebill expenses to their clients from within the mobile app.

Click the “Expenses” button on the FreshBooks home screen, and then open up the mobile app’s camera to begin scanning your business receipts. Once you’ve taken a picture, you can process the expense by manually typing in the value, the category, the client or vendor, and the date. If you want to rebill the expense, you can add the expense to an invoice, and send that invoice to the client in just a few quick clicks.

Keep track of billable hours

Use the app’s time tracking feature to keep an accurate record of how much time you’ve spent working on individual projects. Hit the timer’s “Start” button the moment your brainstorming meeting begins, and add notes as a reminder of what was discussed or completed during that particular meeting. FreshBooks makes it easy to convert your timer records into billable hours, which can be seamlessly included on your next client invoice.

Create and send invoices from iPhones and iPads

Perhaps the most useful tool for small business owners is FreshBooks’ mobile invoicing feature. Create and send invoices from your iPhone or iPad, and check to see if your invoices are viewed. Invoicing errors can be amended immediately from within the FreshBooks mobile app, and clients can pay online using a payment gateway like Paypal.

Integrations

Freshbooks offer a long list of integrations. Some of the many applications with which FreshBooks integrates include, Dropbox, Google Calendar, Google Contacts, MailChimp, Zoho CRM, Zendesk, SugarCRM, Salesforce, Campaign Monitor, Highrise, Insightly, Synchroteam, Xpenditure, GetResponse and Kayako. Some of these integrations were implemented by GetApp, and the full list of Freshbooks integrations can be seen on the GetApp site.

Pricing

FreshBooks’ iOS app is completely free, and it can be synced with existing FreshBooks web-app accounts at no additional cost. Users with more than three active clients, or any additional staff members, will need to update to a paid FreshBooks package to continue using the mobile app.

Bottom Line

  • Particularly useful for business owners in service-related industries.
  • Works virtually anywhere in the world
  • Save time dealing with basic business accounting tasks
  • Track expenses to make reimbursements and tax deductions easier

Videos

FreshBooks Reviews & Ratings

User ratings

(87)
(27)
(3)
(0)
(1)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

It has saved me lots of time and money

Verified Reviewer  12th of August

Mike Calabro, photojournalist at Urban Camper Adventure Photography and Owner, Urban Camper Adventure Photography
I am a freelance editorial photographer. In my business you often don't get paid until the story is published. That means that you sometimes have to wait up to 6 months to get paid, Before FreshBooks I would often forget who has paid me and who hasn't. I am sure that I have lost money in the past from this. No more. Thanks FreshBooks.

Pros: Easy to use and keeps everything well organized. You can see who owes you what at a glance.

Cons: Needs better features for collaboration with my accountant.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshBooks

Get it!

Simple. Easy. Love it!

Verified Reviewer  12th of August

Brady Patterson, Performance Mentor / Mastermind Leader / Self Reliance Instructor
I used Freshbooks original for my contracting services. As I started moving into seasonal work and started another company in a different field, I continued to use Freshbooks for invoicing clients because it was so simple. Things are more complex now and I'm trying to find a solution that works for me but right now, my wife and I have 3 separate companies and so to get the best use of it, I need 3 accounts, which I don't have so it's been interesting trying to use a single account. We have a Hypnotherapy practice, a Performance Mentoring service, and a Group Coaching and Mastermind program. It's the two of us and a team of VA's.

Pros: Easy Customer support is epic

Cons: Doesn't work to combine multiple accounts or businesses

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Weekly

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Stick to one business. My wife and I have one corporation that houses 3 companies. If you have different branches, you will need to use separate accounts to make it work properly with your branding.

Read case study

The best in small business accounting

Verified Reviewer  12th of August

Erik Reynolds, Professional Voice Talent, Narrator and Public Address Announcer
It has all the features you need, reports that make sense, mobile apps that work and provide the most important features just a click away and amazing customer service. All of that plus it's super affordable! I can't imagine not having FreshBooks as part of my daily "toolbox" for my business!

Pros: I can accept payment via Paypal, Bank Transfer or Credit Card and it's built seamlessly into the invoice. I can accept partial payments and offer discounts, again, seamlessly built into the invoice.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

10/10

Helps keep business easy!

Verified Reviewer  12th of August

Sandra Elford, Owner, Sandra Lee Photography
I have never been a big fan of accounting, or the software. I hated one software only being for PC's, especially when I work between a PC and a MAC. With Freshbooks I have options to work from wherever, as it's cloud based - along with my phone. It's easier than ever to keep tabs on the expenses with automatic importing from your bank account. Most importantly it makes it easy to add a copy of your receipt to the expense in the unlikely event of an audit.

Pros: - Ease of billing - Clients think it's easy - Can accept CC or Cash - Can send paper bills - Clients can log in to check their account

Cons: - The CC fees are a little high - No where to upload contracts to get signed.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Recommendations to others considering FreshBooks

It's an excellent investment and your clients/partners will thank you for it.

Read case study

Best App and Company to help me run my business

Verified Reviewer  12th of August

Mera C.K. Diaz, Owner/Primary Consultant, Above Par HR
I left QB for Freshbooks (FB) after my accountant recommended them and I have looked back. The are the industry leader in my book (pun intended). The fact that I can call any time and have a real person answer the phone to help me is key to my success. The reps are well versed, super professional and fun. It used to take me 2 hours to do my invoicing, but now with the FB timers both online and on my devices, I am able to clock my time and project anywhere and it is all there at my fingertips on invoicing day, which now takes me about 10-15 minutes. Boom! Done!

Pros: The app is great, they check in on you periodically, you can speak to a person right away, no automated system, you can link your credit cards and bank accounts to the FB account so all your expenses, etc are automatically logged.

Cons: Can't think of anything right now.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Try it out for their 30 day program. Once I did it, I never looked back. They even extended my trial period because I started it in the middle of a billing cycle. You won't regret it!

Love Freshbooks

Verified Reviewer  11th of August

Business Analyst (Utilities company, 1001-5000 employees)
As a small business owner specializing in IT, rather than accounting - Freshbooks has allowed me to grow my business doing what I know best, and bringing accounting functions into an easy to use, easy to understand system. Billing is actually fun now with the time tracker. I can prepare invoices from my mobile device, from anywhere I am, and tracking expenses is comically easy.

Pros: Easy & fun to use Amazing user interface Multiple payment options for customers Ability to mail invoices through the Freshbooks service Ability for my accountant to interface directly with the software 24/7/365 Customer support is fantastic!

Cons: Ticketing system is a little limited No Project Management system

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

I can't recommend Freshbooks enough. Every chance I get to show it off, I do. I've had quite a few friends that also own business switch over to Freshbooks and they too, have never looked back!

Amazing Service

Verified Reviewer  11th of August

Will O'Neill, Narrative Design & Development at WZO Games Inc.
I love everything about Freshbooks! It's a well-supported system that is intuitive and easy to use. I knew nothing about traditional bookkeeping or accounting when I started my small business, and Freshbooks has enabled me to run my business smoothly and easily.

Pros: Great invoicing, great expense tracking, excellent customer support and a wonderful design and interface.

Cons: The reports are not always what my accountant is looking for at tax time - we end up having to sort of Frankenstein different reports and the like together. She does not want to do things like login to Freshbooks, and I want to appreciate her time.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Weekly

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

If you're just starting out as a Freelancer, this is an ideal tool for you! You'll be thankful for it constantly!

Best personnel and business invoicing platform on the market

Verified Reviewer  11th of August

Jonathan Martin, Directeur contenu et Inbound marketing ➫ CCO/CMO and Hubspot expert
From it's intuitive UI to it's amazing features offering, Freshbooks as help me track my business financial and get paid in time. The iOS apps is easy to understand and those an amazing job of invoicing on the fly and keeping track of my time.

Pros: Easy project tracking. Manage corporate expenses. Re-usable tasks. Flexibility on the hourly rate @multiple level

Cons: None, really!!! Having a drag and drop invoice designer built in would be incredible.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Don't wait, enrol for the free trial and you'll get addicted ;)

Unbeatable Customer Support

Verified Reviewer  11th of August

JP Jones, Owner/Co-Owner - Design, Web Design, Marketing
Sure there are a lot of apps out there to make your small business life easier, but I've never worked with a company that handles customer support as well as Freshbooks does. With any service there are hiccups from time to time - but it's how the company responds to those problems that makes or breaks them in my book. While issues are rare and even often are actually on the side of the payment processor -- I can without a doubt say that Freshbooks goes the extra mile to make sure that an issue is solved quickly and completely — even if it means joining me on a call with the payment processor. How many other companies would do that??

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

2+ years

Frequency of use

Daily

Likelihood to recommend

10/10

Easy to use for non-accounting types

Verified Reviewer  11th of August

W. Calvin Van Laar, Architectural Services
Very flexible and intuitive. My accountant was impressed with the reports i could submit at years end. Easy way to track clients, invoices and expenses. Especially on the go!

Pros: mobile app simple set up price conscious

Cons: no GPS tracker. But i emailed the founder of the company on it and he actually responded! So they are working on it so maybe actually a pro.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

1-2 years

Frequency of use

Daily

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Don't think about it, get it and learn it. Well work it as its very organized.

Articles

18 Aug 2016
As the world’s greatest athletes slug it out to become Olympians, an even more competitive battle has been raging: the fight for medals at the SaaS Summer Games 2016. GetApp’s Games are designed to find the most popular SaaS software from the top
20 Jul 2016
[Post updated: July 20 2016] QuickBooks Online has just been crowned king of accounting apps, following the release of GetApp’s Q3 accounting Category Leaders ranking. So we decided to revisit this post that was originally posted on March 31 2016, whic
08 Jul 2016
Expense apps for Android can turn your phone from a lump of plastic into a servile personal secretary to help you keep up with everything you spend as you go about your business. Or rather, your business’ business. Only the most sadistic among us enjoy
23 Jun 2016
Still wrestling with filing cabinets, Excel sheets, and calculators when doing your company accounts? It could be time to move on. There are plenty of simpler ways to manage your small business’ books these days thanks to cloud accounting software. But
16 Jun 2016
The accounting application, Xero, might just be the best thing to ever come out of New Zealand. It’s a bold statement, granted. But could a sheep really reconcile your bank transaction? Would a kiwi be able to sort out your invoicing? Would an All Blac

Frequently used together

FAQs for FreshBooks

Below are some frequently asked questions for FreshBooks.

Q. What are the main features of FreshBooks?

FreshBooks offers the following features:

  • Online invoicing
  • Time tracking
  • Recurring invoices & auto payment
  • Team timesheets
  • Late Payment Reminders
  • Expense tracking
  • Accounting reports & taxes
  • Automatic expense import
  • Mobile apps
  • Attach receipts (PDF or Image)
  • Touch ID
  • Data import
  • Invoice Management

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:

Starting from: $12.95/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does FreshBooks support?

FreshBooks supports the following languages:

English

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:

Mac, Windows, Web-based

Q. Does FreshBooks offer an API?

Yes, FreshBooks has an API available for use.

Q. What other apps does FreshBooks integrate with?

FreshBooks integrates with the following applications:

MailChimp, Shopify, Zendesk, Formstack, ZipRecruiter, Basecamp, Highrise CRM, Autotask, Chrometa, Payment Evolution, Ambassador, Google Apps for Work, Toggl, Wufoo, Magento , Stripe, Gusto, Acuity Scheduling, PayPal, Braintree, MinuteDock, Fundbox

Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


Page last modified