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FreshBooks

4.5
(4.1K)

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Accounting Software Built for Owners

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(285)

FreshBooks Pricing, Features, Reviews and Alternatives

FreshBooks FAQs

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:
Starting from: $1.50/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business

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Q. What languages does FreshBooks support?

FreshBooks supports the following languages:
English

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Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:
Android, iPad, iPhone

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Q. Does FreshBooks offer an API?

Yes, FreshBooks has an API available for use.

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Q. What other apps does FreshBooks integrate with?

FreshBooks integrates with the following applications:
Wufoo, Authorize.Net, Teachable, Capsule, HubSpot Marketing Hub, Constant Contact, Adobe Commerce, WooCommerce, PayPal, Todoist, Universe, RightSignature, Bidsketch, Insightly, HappyFox Help Desk, Campaign Monitor, ActiveCampaign, Formstack Forms, Calendly, Expiration Reminder, Teamwork, Zapier, Gusto, Payment Evolution, Bench, Solve CRM, Expensify, Klipfolio, Google Workspace, Avalara, Trello, Artichoke, Intervals, Square Payments, Agile CRM, Dext Prepare, Geckoboard, Acuity Scheduling, WordPress, Freshdesk, Yalla, Stripe, Salesforce Sales Cloud, Slack, Proposify, Basecamp, noCRM.io, Rydoo, LiveChat, OneSaas, Eventbrite, Clio, Highrise, Keap, Skyvia, ZipRecruiter, Mailchimp, Braintree, Autotask PSA, ProWorkflow, Asana, Chrometa, Toggl Track, BigCommerce, MinuteDock, Shopify, Zendesk Suite

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Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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FreshBooks product overview

Price starts from

1.50

Per month

Flat Rate

What is FreshBooks?

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

Key benefits of using FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

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FreshBooks pricing information

Value for money

4.3

/5

4.1K

Starting from

1.50

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

FreshBooks features

Functionality

4.3

/5

4.1K

Total features

105

13 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Billing & Invoicing

FreshBooks users reviews

Overall Rating

4.5

/5

4.1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

2.4K

1.3K

263

41

32

Why do users choose FreshBooks?

What would users change about FreshBooks?

Pros
It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.
Cons
We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.
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Dinos P.

President

Marketing and Advertising, self-employed

Review source

Overall Rating

I use FreshBooks because it's support kicks ass...

Reviewed 10 months ago

Transcript

Dinos: Hello, my name is Dinos, and I am president and a website consultant. And with FreshBooks, I give...

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Jim S.

Manager

Information Services, 1-10 employees

Review source

Overall Rating

FreshBooks - Works for Any Business

Reviewed 2 years ago

Transcript

Jim: Hi, I'm Jim. I work in the education and trade industry and I would give FreshBooks a five out of...

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CA Mohit K.

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Software which made accounting easy

Reviewed a month ago
Pros

Easy to maintain and record expenses and automated reminders for payment helps in managing payments and cash flow

Cons

Customer care is not responsive sometimes

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prasanth n.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A thorough review of "Streamline Your Finances with FreshBooks"

Reviewed 2 months ago

Small businesses can use FreshBooks, a cloud-based accounting and invoicing program. The software is easy to use and provides a number of financial management tools, such as project management, time tracking, spending, and invoicing. Users may easily keep track of their finances thanks to the user-friendly, well-designed UI. The mobile app is also a terrific feature because it gives consumers access to their data and lets them make invoices while they're on the road. Excellent customer service and ongoing software updates are both provided by the business. For small business owners seeking for an all-in-one accounting system, FreshBooks is generally a good option.

Pros

Easy navigation and a user-friendly interface make it possible for users to manage their finances using FreshBooks.Customizable invoicing: FreshBooks gives users the ability to design expert, personalized invoices that reflect their brands and contain all required information.Time-saving features: Users may save time and improve their workflow with the aid of tools like automated reminders and payment integration.Data analysis: Having the capacity to create reports and examine financial data enables users to make well-informed financial decisions and offers useful insights into how a firm operates.The ability to handle funds in one location is made simple by FreshBooks' integration with a variety of payment gateways and other financial tools.

Cons

Limited reporting choices: According to some users, FreshBooks provides few reporting capabilities, making it challenging to produce in-depth reports.FreshBooks lacks an integrated inventory management system, which might be problematic for companies who need to keep track of stock levels.Limited connectivity with other tools: Although FreshBooks interacts with a number of payment gateways and other...

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Juliana S.

Accounting, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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FreshBooks OK for beginners only

Reviewed a month ago

The client prefers to keep their time tracking, billing, and invoicing in FreshBooks due to it's ease of use for time tracking with external contractors.

Pros

FreshBooks is beginner friendly and integrates with Gusto payroll. For a solo owner with very little finance experience this may be a good enough option. For businesses with complex reporting needs, I would run not walk away from this software.

Cons

I've experienced many problems with automatic entries being incorrect. Very simple things that I can easily adjust in QB or QBO but create a nightmare in FreshBooks and support was never able to fix them. Also, I think the cartoony financial statements are embarrassing.

Vendor response

Hey Juliana, thank you for taking the time to share your review of FreshBooks. I'm sorry to hear that you encountered issues with automatic entries in FreshBooks. Any automatically imported transaction can be edited or addressed as needed, but if there are features that would better serve your workflow, our Support Team would be more than happy to assist in sharing this feedback with our Product Team on your behalf. Please feel free to reach out and share any suggestions you may have: https://www.freshbooks.com/contact ^DM

JJ
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Jennifer J.

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

An Easy-to-Use Accounting Software

Reviewed 3 months ago

Overall, FreshBooks has been a great experience for me. It's easy to use, provides great customer service, and is a reliable way to track my finances.

Pros

FreshBooks is an incredibly user-friendly accounting software. I found it very helpful for tracking my financial data and generating reports. The intuitive user interface makes it easy to navigate and understand, and the customer service has been incredibly helpful and responsive to my inquiries.

Cons

FreshBooks does have some limitations, such as not being able to connect to my bank accounts and having limited customization options. Additionally, the subscription fees can be quite expensive depending on the package you choose.

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Mohamed W.

Computer Software, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Efficient Invoicing and Time Tracking: My Experience with FreshBooks

Reviewed a month ago

I found that FreshBooks was a valuable tool for managing my business's finances, invoicing, and time tracking. The software's many features and benefits helped me to streamline my business processes, improve my

Pros

In my experience with FreshBooks, I found that there were many things to like about the software. One of the things I appreciated the most was the software's invoicing capabilities. FreshBooks made it easy for me to create and send professional invoices to my clients, with customizable templates and the ability to accept online payments. This feature saved me a lot of time and effort in managing my...

Cons

while I found FreshBooks to be a valuable tool for managing my business's finances, invoicing, and time tracking, I felt that there were areas where the software could be improved. The pricing structure, customization options, and reporting capabilities were all areas where I would have liked to see more flexibility and functionality.

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