FreshBooks Pricing, Features, Reviews & Comparison of Alternatives

FreshBooks

Cloud Accounting Software for Small Business Owners

4.46/5 (3,319 reviews)

FreshBooks overview

What is FreshBooks?

FreshBooks is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy, fast, (and perhaps even fun), but still detailed enough to satisfy your accountant. FreshBooks is easy to use and you can try it for free.

Are you still using Microsoft Word or Excel to invoice your clients? Have you ever accidentally overwritten an invoice that you couldn’t get back? Or perhaps you walked into Staples and picked up the latest version of QuickBooks only to find it is way too complicated for your needs as a freelancer.

Don’t worry, we’ve all been there. The truth is, all you really need is a straightforward service that makes managing your clients, your valuable time and most importantly… Your income simple and hassle-free! That is why we built FreshBooks: The easiest way to send & manage invoices, track your billable time and collect online payments fast. Join more than five million small business owners just like you who have made the switch to FreshBooks and make your billing painless today!
www.freshbooks.com

Pricing

Starting from
$7.50/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
FreshBooks screenshot: Recurring invoice templates can be set up and managedRidiculously Easy Expense Tracking in the All-New FreshBooksFreshBooks screenshot: FreshBooks offers native apps for Android and iOS devicesFreshBooks screenshot: Expenses can also be added and edited on mobileFreshBooks screenshot: The dashboard gives users an overview of revenue and profitFreshBooks screenshot: Users can track invoice statuses to see which have been sent, viewed or paidFreshBooks screenshot: Users can add their business' logo to their invoicesFreshBooks screenshot: Client activity is tracked and internal notes can be addedFreshBooks screenshot: Expenses can be recorded and trackedFreshBooks screenshot: A range of accounting reports can be generated, including sales tax summariesFreshBooks screenshot: Profit and loss statements can be generatedFreshBooks screenshot: Contractors, clients, and employees can be invited to join projectsFreshBooks screenshot: Time entries can be recorded and total project hours logged can be trackedFreshBooks screenshot: Billed and unbilled hours can be trackedFreshBooks screenshot: Custom invoices can be createdFreshBooks screenshot: Multiple timers can be added and runRidiculously Easy Invoicing in the All-New FreshBooksMind Your Own Business. From invoices to tax time and lots in between. Buy Now, Save Now: 50% Off

FreshBooks reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.5
  4.4
Frank Nemecek

I wish I could rate it higher than a 10

Used weekly for 2+ years
Reviewed 2019-09-09
Review Source: Capterra

Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros
It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons
It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wayne Haggstrom

Great tool - Capabi.ities get better all the time

Used weekly for 2+ years
Reviewed 2019-11-23
Review Source: Capterra

Great experience, easy to use. Customers like quotes and invoices and I like the ability to create them off my mobile device quickly and easily.

Pros
Ease of use, mobile app, ability to have a ticketing system for customers, ability to have subs long hours in the system, ability to create professional looking quotes and invoices on the fly, integration to credit card and bank accounts to track and attach expenses to jobs.

Cons
Not perfect. May need a supplemental software to handle certain accounting functions, but that need has been decreasing as new features are introduced.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

FreshBooks

Used daily for less than 6 months
Reviewed 2020-09-09
Review Source: Capterra

Freshbooks was simple to use with hardly any learning curve. If you don't need a full financial application, this works well.

Pros
I love that this software is entirely web based so no mater what device I am on, I can access FreshBooks for Realtime information. It also works seamlessly with my financial institutions.

Cons
I did not have the tax information available to me like I have with my new service. Freshbooks was only half of the program that I needed it to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Heidi Drygas

Great for timekeeping and invoicing, but challenging for bookkeeping

Used daily for 6-12 months
Reviewed 2020-07-07
Review Source: Capterra

Great for invoicing and timekeeping, but bookkeeping function requires a course in accounting or more in-depth training that I just didn't have time for.

Pros
As an attorney in solo practice, the timekeeping function is great. I can use my app or use the computer easily, and it tracks my time in a neat report for clients beautifully. I also find invoicing clients very simple, although I've found some difficulties with customization when it comes to my clients on retainer. Otherwise I've been very pleased.

Cons
I had a very difficult time using the bookkeeping software on the program. I couldn't customize taxes, and I found that because I have no background in accounting I was really messing up frequently. I ended up outsourcing bookkeeping to Bench, which has worked out fine but it's only been a couple of months. the difficulty using Freshbooks for bookkeeping made tax time very difficult and stressful because I had to completely redo what I had entered in the program.

Response from FreshBooks


Hey Heidi, thank you for taking the time to share your review of FreshBooks!

I'm glad to hear that you've had an overall positive experience using FreshBooks, aside from the bookkeeping side of things. FreshBooks does aim to be an intuitive software so folks can manage their books effectively, but we're always welcome to hearing feedback about what could be improved.

You can provide that feedback directly to our Support Team, who can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks.com. ^DM

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Sursh Paramasivam

Accounting is fun with FreshBooks

Used daily for free trial
Reviewed 2020-06-12
Review Source: Capterra

Overall Experience is good and This software gives me good reporting options, simple handling, and clear format to expend our Accounting details.

Pros
This software helps us to do all our Accounting Entries like Expenses, Sales, Purchase & Overall Organisation requirements.  It is excellent in terms of reporting.  I give a full 5 stars to this software and recommend it to all my clients.

Cons
I love this software because 1. It saves more time. 2. It gives a Perfect report. 3. It is very user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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FreshBooks pricing

Starting from
$7.50/month
Pricing options
Subscription
Free trial
View Pricing Plans

Lite: $7.50/month (first 3 months), 5 clients

Plus: $12.50/month (first 3 months), 50 clients

Premium: $25/month (first 3 months), 500 clients

Get started with a 30 day unlimited free trial (no credit card required).

FreshBooks features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Reporting & Statistics

Accounting Integration (172 other apps)
Accounting Management (191 other apps)
Audit Trail (143 other apps)
Compliance Management (197 other apps)
Customizable Reporting (175 other apps)
Real Time Data (154 other apps)
Third Party Integration (219 other apps)
Workflow Management (160 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for FreshBooks

Key features of FreshBooks

  • Automatic expense import
  • Customized invoices
  • Personalized thank you emails
  • Credit card processing
  • Reminders & late fees
  • Request deposits
  • Customizable due dates
  • Apply discounts to invoices
  • Automatic tax calculations
  • Duplicate Invoices
  • Receipt attachments
  • File sharing
  • Collaboration tools
  • Profit & Loss
  • Client relationship feed
  • Contact management
  • Google apps add-ons
  • Due date tracking
  • Time tracking by project
  • Billable hours
  • Invoices
  • Automatic notifications
  • Late payment reminders
  • Brainstorming
  • Collaborative workspace
  • Credit card processing
  • Customizable templates
  • Data import
  • Document templates
  • Electronic payments
  • Email integration
  • Expense tracking
  • Online invoicing
  • Invoice processing
  • Mobile apps
  • Multi-currency
  • Multi-language
  • POS
  • Project planning
  • Time tracking
  • Recurring billing
  • Time tracking by client
  • Timer
  • Timesheet management
  • Tracking features
  • Attach receipts (PDF or Image)
  • Currency conversion
  • Touch ID
  • Billing & invoicing
  • Profit / loss statement
  • Time & attendance tracking
  • Expense tracking
  • Accounting reports & taxes
  • API
  • Automated billing
  • Time clock integration
  • Customizable billing
  • Email invitations & reminders
  • Reporting & statistics
  • Deadline tracking
  • Billable hours tracking
  • Automated expense input
  • Contact management
  • Collaboration tools
  • Project management
View All Features

Benefits

- Wow your clients with professional looking invoices that take only seconds to create.

- Stop worrying about having to remember every last detail yourself. Snap a picture of a receipt, log it, and let FreshBooks keep things organized for you in the cloud.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- Invite Employees or Contractors to collaborate, manage and easily share information, files and updates so no one gets left behind.

- Customize your estimates in seconds with FreshBooks. From adding a logo to changing the color, you’ll showcase your brand and impress clients.

- Late payment slowing you down? Avoid having that talk. Automatically nudge your clients with late payment reminders and add late payment fees, to make sure you get paid what you’re owed.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.