FreshBooks  

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FreshBooks

Cloud accounting software for SMBs

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Who is FreshBooks For?

FreshBooks mobile apps give small business owners with iPhones and iPads a way to manage their accounting needs when they’re on-the-go. The mobile applications sync automatically with FreshBooks’ existing web application, ensuring a seamless transition both inside and outside the office.

Although FreshBooks was built primarily to help service-based small businesses save time on billing, the mobile application is ideal for professionals in a variety of industries who want to run their businesses on the go.

Read the full GetApp Analysis

FreshBooks GetRank

Reviews
Integrations
Mobile
Media
Security

#4 in Accounting

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#3 in Billing & Invoicing

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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

FreshBooks Screenshots (13)

FreshBooks Pricing

Starting from: $9.95/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Pricing starts from $9.95/month. Kick the tires with a 30 day unlimited free trial (no credit card required).

Key Features of FreshBooks

  • Online Invoicing
  • Time Tracking
  • Recurring Invoices & Auto Payment
  • Team Timesheets
  • Late Payment Reminders
  • Expense Tracking
  • Accounting Reports & Taxes
  • Automatic Expense Import
  • Mobile Apps
  • Attach receipts (PDF or Image)
  • Touch ID

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

No
Data backup in multiple locations/GEO regions
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FreshBooks Overview

FreshBooks is the fastest way to track time and invoice your clients. Built for freelancers, teams, and subscription services, we will help you save time, get paid faster, and look more professional.

Send and manage invoices online. So easy to use, FreshBooks saves you time and gets you paid faster. Create and track invoices and recurring subscriptions. Send invoices by email or through the post. Collect payment online by credit card, Google Checkout or PayPal.

Track and report on your and your staff’s time and expenses online. Use our iPhone app when you’re on the go.

You can even manage contractors painlessly. Invite contractors to join your team and track time on projects. Receive their invoices all in one place.

Look Fortune 500 professional. Brand your system and invoices with your company's logo. Earn the awe of your clients.

With over five million users since May 2004, FreshBooks has earned the title as the leader in online invoicing by focusing on customer service.
  www.freshbooks.com

Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Certifications
CAN-SPAM, TRUSTe

Benefits

FreshBooks is simple and intuitive, so accounting isn't intimidating. Plus you can talk to a real, live person anytime you have a question, 8am-8pm ET, Mon-Fri.

FreshBooks User Reviews

Freshbooks over time

Verified Reviewer  23rd of June 16:18

Paul Sizemore, Growth Consultant, Marketing Technologist & New Product Developer
I've used Freshbooks for years (since 2008), and been a user over several iterations of the product. It started out as a simple and effective tool to use to invoice clients. It was by far the best on the market at that time. As the product is now, it's still one of the best on the market. I still use it, and probably always will. I've evaluated other systems, but nothing has seemed as easy to use the core functions. I wouldn't hesitate recommending it to a friend.

Not for everyone, or even most...

Verified Reviewer  24th of February 18:30

Steve Skinner, Owner, DotCom Information Services
I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Easy and affordable

Verified Reviewer  15th of July, 2014 05:40

COO, Nubera (GetApp); Managing Vice President, Gartner (Information Technology and Services company, 5001-10,000 employees)
We have been using Freshbooks for over 3 years now and the service has scaled very well with us. The reports are very comprehensive and easy to run. We use the integration with RightSignature and Paypal which help us save some time. It is fairly easy to get started and very minimum training is required before you can make your first invoices. Definitely recommend it

Some usability issues still remains

13th of February, 2014 04:31

Benny
I use Freshbooks for the last 2 years. Overall, I am satisfied, It does the basic invoicing thing you require. The pricing is also fine.I like the invoicing format and Email formats. But still some usability issues remain. The need to improve UX certainly. One major issue is, if a client says that s/he didn't receive invoice, you cannot prove that it was sent. You cannot just send them a link manually through Email where they can review and pay it. I've used some other invoicing system too, and many of them has this key feature.

straight to the point and powerfull

22nd of November, 2012 17:19

Paul
i have been using freshbooks for the last 18 months and it has worked very well for our company. We manage over 600 customers with monthly recurring bills as well as punctual ones. The service is fast and reliable. The mobile app is fairly basic but still helps me to stay on top of our bills while on the go.

Finally painless billing

19th of June, 2012 16:12

Roberta McGee
This is why I like FreshBooks: - auto billing function - I can collect payments online - my data is secure - I can bill in different currencies - Freshbooks is affordable (also for small businesses)

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Videos

Frequently used together

Alternatives to FreshBooks

Xero
  • · Bank Rec - Automatically import and code transactions
  • · Invoicing - Create and send invoices automatically
  • · Add-ons - Pick from a wide range of powerful add-ons
  • · Dashboard - Instantly see your bank balances, sales & bills
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XeroFinance & Accounting
Zoho Books
  • · Financial Reports: Balance Sheet, Profit and Loss,...
  • · Expense Tracking
  • · Multi Currency & Multi Country
  • · Purchase Orders & Sales Order
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FreeAgent
  • · Send estimates and proposals
  • · Beautiful Invoice templates
  • · Automatic Bank feeds
  • · Simple payroll
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FreeAgent Finance & Accounting

GetApp Analysis

The FreshBooks mobile apps bring all the tools that business owners expect from their financial management and accounting platforms into the cloud, making it possible for executives, managers and freelancers to track time, create invoices, and check balances from any place at any time.

FreshBooks’ mobile apps offer many of the same tools as the company’s cloud-based platform, but with added features that make the system more applicable for people working outside the office.

The cloud accounting application on the iPhone and iPad has specific tools most likely to be used by business travelers, including expense tracking, time tracking, receipt scanning, and mobile invoice creation.

What is FreshBooks?

When developing its mobile apps, FreshBooks aimed to create a platform that supported clients throughout the accounting lifecycle. When a business traveler hits the road on the way to a client meeting, for example, he typically needs to save travel receipts to use in billings and reimbursements. From there, the user needs to track how long he spent working on specific projects, and then create and send invoices based on the number of billable hours. FreshBooks mobile apps provide solutions for all of these needs.

Users in service-related industries can send invoices to clients before they have even left the job site instantly find out if invoices have been viewed. The FreshBooks mobile app allows users to accept online payments, and it syncs automatically with the company’s web-based platform to ensure colleagues working inside the office are on the same page as any executives working on the road.

The FreshBooks iPad app

Main Features

Manage receipts and track expenses

For example, the platform’s expense tracking feature allows users to photograph receipts using their iPhones or iPads. These receipts are then automatically entered into the FreshBooks system, and attached to expense sheets for reimbursement and tax purposes. Business travelers can even rebill expenses to their clients from within the mobile app.

Click the “Expenses” button on the FreshBooks home screen, and then open up the mobile app’s camera to begin scanning your business receipts. Once you’ve taken a picture, you can process the expense by manually typing in the value, the category, the client or vendor, and the date. If you want to rebill the expense, you can add the expense to an invoice, and send that invoice to the client in just a few quick clicks.

Use the expenses button to keep track of receipts

Keep track of billable hours

Use the app’s time tracking feature to keep an accurate record of how much time you’ve spent working on individual projects. Hit the timer’s “Start” button the moment your brainstorming meeting begins, and add notes as a reminder of what was discussed or completed during that particular meeting. FreshBooks makes it easy to convert your timer records into billable hours, which can be seamlessly included on your next client invoice.

Use the time tracking feature to count billable hours

Create and send invoices from iPhones and iPads

Perhaps the most useful tool for small business owners is FreshBooks’ mobile invoicing feature. Create and send invoices from your iPhone or iPad, and check to see if your invoices are viewed. Invoicing errors can be amended immediately from within the FreshBooks mobile app, and clients can pay online using a payment gateway like Paypal.

Create and send invoices from your mobile device

Integrations

Freshbooks offer a long list of integrations. Some of the many applications with which FreshBooks integrates include, Dropbox, Google Calendar, Google Contacts, MailChimp, Zoho CRM, Zendesk, SugarCRM, Salesforce, Campaign Monitor, Highrise, Insightly, Synchroteam, Xpenditure, GetResponse and Kayako. Some of these integrations were implemented by GetApp, and the full list of Freshbooks integrations can be seen on the GetApp site.

Pricing

FreshBooks’ iOS app is completely free, and it can be synced with existing FreshBooks web-app accounts at no additional cost. Users with more than three active clients, or any additional staff members, will need to update to a paid FreshBooks package to continue using the mobile app.

Bottom Line

  • Particularly useful for business owners in service-related industries.
  • Works virtually anywhere in the world
  • Save time dealing with basic business accounting tasks
  • Track expenses to make reimbursements and tax deductions easier

FAQs for FreshBooks

Below are some frequently asked questions for FreshBooks.

Q. What are the main features of FreshBooks?

FreshBooks offers the following features:

  • Online Invoicing
  • Time Tracking
  • Recurring Invoices & Auto Payment
  • Team Timesheets
  • Late Payment Reminders
  • Expense Tracking
  • Accounting Reports & Taxes
  • Automatic Expense Import
  • Mobile Apps
  • Attach receipts (PDF or Image)
  • Touch ID

Q. How much does FreshBooks cost?

We have the following pricing information for FreshBooks:

Starting from: $9.95/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does FreshBooks support?

FreshBooks supports the following languages:

English

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:

Android, iPhone-iPad, Mobile Web App

Q. Does FreshBooks offer an API?

Yes, FreshBooks has an API available for use.

Q. What other apps does FreshBooks integrate with?

FreshBooks integrates with the following applications:

MailChimp, Shopify, Zendesk, Formstack, ZipRecruiter, Basecamp, Highrise CRM, Autotask, Chrometa, Payment Evolution, Ambassador, Google Apps for Work, Toggl, Wufoo, Magento , Stripe, ZenPayroll, Acuity Scheduling, PayPal, Braintree, MinuteDock, Fundbox

Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


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