FreshBooks Pricing, Features, Reviews & Comparison of Alternatives

FreshBooks

Cloud Accounting Software for Small Business Owners

4.47/5 (2,717 reviews)

FreshBooks overview

FreshBooks is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy, fast, (and perhaps even fun), but still detailed enough to satisfy your accountant. FreshBooks is easy to use and you can try it for free.

Are you still using Microsoft Word or Excel to invoice your clients? Have you ever accidentally overwritten an invoice that you couldn’t get back? Or perhaps you walked into Staples and picked up the latest version of QuickBooks only to find it is way too complicated for your needs as a freelancer.

Don’t worry, we’ve all been there. The truth is, all you really need is a straightforward service that makes managing your clients, your valuable time and most importantly… Your income simple and hassle-free! That is why we built FreshBooks: The easiest way to send & manage invoices, track your billable time and collect online payments fast. Join more than five million small business owners just like you who have made the switch to FreshBooks and make your billing painless today!
www.freshbooks.com

Pricing

Starting from
$15/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
FreshBooks screenshot: The dashboard gives users an overview of revenue and profitRidiculously Easy Invoicing in the All-New FreshBooksFreshBooks screenshot: Custom invoices can be createdFreshBooks screenshot: Users can add their business' logo to their invoicesFreshBooks screenshot: Recurring invoice templates can be set up and managedFreshBooks screenshot: Users can track invoice statuses to see which have been sent, viewed or paidFreshBooks screenshot: Time entries can be recorded and total project hours logged can be trackedFreshBooks screenshot: Billed and unbilled hours can be trackedFreshBooks screenshot: Multiple timers can be added and runFreshBooks screenshot: Expenses can be recorded and trackedFreshBooks screenshot: Expenses can also be added and edited on mobileFreshBooks screenshot: FreshBooks offers native apps for Android and iOS devicesFreshBooks screenshot: Contractors, clients, and employees can be invited to join projectsFreshBooks screenshot: Client activity is tracked and internal notes can be addedFreshBooks screenshot: A range of accounting reports can be generated, including sales tax summariesFreshBooks screenshot: Profit and loss statements can be generatedRidiculously Easy Expense Tracking in the All-New FreshBooks

FreshBooks reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.5
  4.5
William Weru

A LIFE SAVER FOR SMB

Used daily for 1-2 years
Reviewed 2019-01-24
Review Source: Capterra

Freshbooks is a great software for individuals who own small businesses since all the companys transactions are synchronized across all platforms such as mobile and computer based technologies enabling the business to run smoothly and efficiently. Freshbooks has enabled individuals who have no background in accounting to be able to use this software because of its friendly interface which enables the user to complete various tasks without hiring a profession or consultant thus saving on expenses. Fnce freshbooks is an online cloud based software transactions are easily backed up thus retrival is much easier.The best thing i liked about this software is that it was created with conceptual thinking of small business, the software has various features and intergrations with third party apps such as paypal, G suite, shopify and stripe which increases the conviniency of payment to both the buyer and the seller. The software also gives the user the ability to customize and brand their financial documents by modifying its logo , colour and design giving the documents a proffesional look. Freshbooks also has a user friendly intrerface which enables individuals who do not have any background on accounting to be able to use the softtware easily and make configurations that suits their needs. freshbooks has also designed mobile application on both android and iOs platforms enabling the user to run business anywhere, anytime using mobile devices.

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Chris Stuart

Improvements need to keep coming ....

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

I've been a FreshBooks customer for YEARS and I do like them. I've ridden it out through all the changes and just dealt with how interfaces change and prices change. In the past few years there have been a lot more freelancer payment management systems that have come along. I've looked around, but I find myself staying with what is comfortable even though something else may be better. Fear of the unknown I guess, and not wanting to learn a new system while I'm busy working. I just think there could be some improvements made since the last major interface update. It was like a whole OS upgrade and then no new updates for the past few years -- other than pricing tier changes. There is no sense that FreshBooks is looking to improve and listen to their customers about what features they need or would like to see. Just my opinion and view. I could be very wrong. Thanks.Over the years, FreshBooks has made efforts to improve its service and update the levels of programs. The latest change they made to the interface has improved some things but other parts have been left behind and I've personally not seen any updates or changes in the past few years. What I like MOST is what they started with years ago -- the ability to remind clients at the 30, 60, 90 day marks to pay their bills. However, the interface to set that feature up changed a few years ago with their major update and it's not as intuitive now.

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Erica Brooks

Stellar customer service. Simple interface.

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business. Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

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Anonymous

Free accounting apps never worked for me. Finally bit the bullet and am in major LOVE w Freshbooks.

Used daily for 1-2 years
Reviewed 2018-07-29
Review Source: Capterra

This might make me sound superficial but the first thing I loved about Freshbooks was the interface. The icons, the buttons, the way everything looks is so so appealing to me. And it made me want to use the trial version (I did this a little more than 1 year ago). Using it made me feel like I was getting my financial act together. Which it later did, btw. The time tracker is the best... time saver for me. It records time and then adds everything together in a way that nothing else really did. It seems so obvious but nothing I was using before helped track my hours this way. This is the thing that used to drive me round the bend when it came time to invoicing clients. I used to delay invoicing (aka "getting paid") because my own system was terrible..and I could not find a better way until finally deciding that maybe I needed to pay for something to help me. I like the notes section for the time entries. I like how flexible it is to shift recorded time entries around or update the text to better describe what work I actually did. I also love the support from Freshbooks. They're super responsive and extremely helpful. They do not waste my time with a lot of blather I've experienced in so many other customer service situations (like repeating back to me the question I just proferred). They include screenshots and precise language to answer my questions. Also: Expenses in FB. I now go out of my way to add in expenses as they come w/o avoiding them.

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Randall Bazell

FreshBooks provides small businesses with some of the best invoicing and billing features available.

Used weekly for 2+ years
Reviewed 2018-07-12
Review Source: Capterra

Billing and invoicing were made much easier using this software.FreshBooks gives small businesses a well-designed and intuitive user interface that can easily be used for a variety of different functions, most notably billing, and invoicing. Users are given a wide array of attractive template designs to choose from when creating invoices, allowing for catchy, yet professional looking documents. FreshBooks also provides users with tools for team collaboration, estimates, and projects, all of which can be easily navigated and set up to increase your small businesses' ability to maximize communication, send automatic reminders, submit proposals, and secure jobs with relative ease. As an accounting package, FreshBooks also provides users with the ability to perform some fundamental bookkeeping and accounting functions, has some bank reconciliation functions, enables you to accept online credit card payments, and provides many of these features via their full-featured mobile application. Last but not least, FreshBooks provides excellent customer service from the start. A detailed and easily followed tutorial will help new users get started, while their well-trained staff is always ready to provide users with answers to any questions or issues they may encounter. FreshBooks is very proud of their customer service and their customer satisfaction rating, and it really shows when you speak with one of their representatives.

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FreshBooks pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

Lite: $15/month, 5 clients

Plus: $25/month, 50 clients

Premium: $50/month, 500 clients

Kick the tires with a 30 day unlimited free trial (no credit card required).

FreshBooks features

API
Activity Dashboard
Automatic Notifications
Automatic Reminders
Billing & Invoicing
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Reporting & Statistics

Accounting Integration (120 other apps)
Accounting Management (118 other apps)
Auditing (84 other apps)
Compliance Management (84 other apps)
Customizable Reporting (94 other apps)
Real Time Data (106 other apps)
Receiving (90 other apps)
Third Party Integration (109 other apps)

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#3 in Accounting

View full ranking
69
20
17
16
16

#3 in Time & Expense

View full ranking
77
19
20
20
18

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

FreshBooks also features in these categories:

GetApp Analysis

The FreshBooks mobile apps bring all the tools that business owners expect from their financial management and accounting platforms into the cloud, making it possible for executives, managers and freelancers to track time, create invoices, and check balances from any place at any time.

FreshBooks’ mobile apps offer many of the same tools as the company’s cloud-based platform, but with added features that make the system more applicable for people working outside the office.

The cloud accounting application on the iPhone and iPad has specific tools most likely to be used by business travelers, including expense tracking, time tracking, receipt scanning, and mobile invoice creation.


What is FreshBooks?

When developing its mobile apps, FreshBooks aimed to create a platform that supported clients throughout the accounting lifecycle. When a business traveler hits the road on the way to a client meeting, for example, he typically needs to save travel receipts to use in billings and reimbursements. From there, the user needs to track how long he spent working on specific projects, and then create and send invoices based on the number of billable hours. FreshBooks mobile apps provide solutions for all of these needs.

Users in service-related industries can send invoices to clients before they have even left the job site instantly find out if invoices have been viewed. The FreshBooks mobile app allows users to accept online payments, and it syncs automatically with the company’s web-based platform to ensure colleagues working inside the office are on the same page as any executives working on the road.


Who is FreshBooks for?

FreshBooks mobile apps give small business owners with iPhones and iPads a way to manage their accounting needs when they’re on-the-go. The mobile applications sync automatically with FreshBooks’ existing web application, ensuring a seamless transition both inside and outside the office.

Although FreshBooks was built primarily to help service-based small businesses save time on billing, the mobile application is ideal for professionals in a variety of industries who want to run their businesses on the go.


Main features

Manage receipts and track expenses

For example, the platform’s expense tracking feature allows users to photograph receipts using their iPhones or iPads. These receipts are then automatically entered into the FreshBooks system, and attached to expense sheets for reimbursement and tax purposes. Business travelers can even rebill expenses to their clients from within the mobile app.

Click the “Expenses” button on the FreshBooks home screen, and then open up the mobile app’s camera to begin scanning your business receipts. Once you’ve taken a picture, you can process the expense by manually typing in the value, the category, the client or vendor, and the date. If you want to rebill the expense, you can add the expense to an invoice, and send that invoice to the client in just a few quick clicks.

Keep track of billable hours

Use the app’s time tracking feature to keep an accurate record of how much time you’ve spent working on individual projects. Hit the timer’s “Start” button the moment your brainstorming meeting begins, and add notes as a reminder of what was discussed or completed during that particular meeting. FreshBooks makes it easy to convert your timer records into billable hours, which can be seamlessly included on your next client invoice.

Create and send invoices from iPhones and iPads

Perhaps the most useful tool for small business owners is FreshBooks’ mobile invoicing feature. Create and send invoices from your iPhone or iPad, and check to see if your invoices are viewed. Invoicing errors can be amended immediately from within the FreshBooks mobile app, and clients can pay online using a payment gateway like Paypal.


Integrations

Freshbooks offer a long list of integrations. Some of the many applications with which FreshBooks integrates include, Dropbox, Google Calendar, Google Contacts, MailChimp, Zoho CRM, Zendesk, SugarCRM, Salesforce, Campaign Monitor, Highrise, Insightly, Synchroteam, Xpenditure, GetResponse and Kayako. Some of these integrations were implemented by GetApp, and the full list of Freshbooks integrations can be seen on the GetApp site.


Pricing

FreshBooks’ iOS app is completely free, and it can be synced with existing FreshBooks web-app accounts at no additional cost. Users with more than three active clients, or any additional staff members, will need to update to a paid FreshBooks package to continue using the mobile app.


Bottom line

  • Particularly useful for business owners in service-related industries.
  • Works virtually anywhere in the world
  • Save time dealing with basic business accounting tasks
  • Track expenses to make reimbursements and tax deductions easier

Additional information for FreshBooks

Key features of FreshBooks

  • Online invoicing
  • Time tracking
  • Electronic payments
  • Timesheet management
  • Late payment reminders
  • Expense tracking
  • Accounting reports & taxes
  • Automatic expense import
  • Mobile apps
  • Attach receipts (PDF or Image)
  • Touch ID
  • Data import
  • API
  • Customized invoices
  • Personalized thank you emails
  • Credit card processing
  • Reminders & late fees
  • Request deposits
  • Customizable due dates
  • Apply discounts to invoices
  • Automatic tax calculations
  • Duplicate Invoices
  • Receipt attachments
  • File sharing
  • Collaboration tools
  • Profit & Loss
  • Client relationship feed
  • Contact management
  • Google apps add-ons
  • Billing & invoicing
  • Email integration
  • Credit card processing
  • Email invitations & reminders
  • Multi-currency
  • Multi-language
  • Billable hours tracking
  • Due date tracking
  • Deadline tracking
  • Time tracking by client
  • Time tracking by project
  • Collaboration tools
  • Contact management
  • Profit / loss statement
  • Billable hours
  • Brainstorming
  • Expense tracking
  • Invoices
  • Timer
  • Tracking features
  • Invoice processing
  • Automated expense input
  • Time & attendance tracking
  • Time clock integration
  • Project management
  • Project planning
  • Collaborative workspace
  • Customizable billing
  • Customizable templates
  • Document templates
  • POS
  • Automated billing
  • Recurring billing
  • Reporting & statistics
  • Automatic notifications
  • Currency conversion
View All Features

Benefits

- Wow your clients with professional looking invoices that take only seconds to create.

- Stop worrying about having to remember every last detail yourself. Snap a picture of a receipt, log it, and let FreshBooks keep things organized for you in the cloud.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- Invite Employees or Contractors to collaborate, manage and easily share information, files and updates so no one gets left behind.

- Customize your estimates in seconds with FreshBooks. From adding a logo to changing the color, you’ll showcase your brand and impress clients.

- Late payment slowing you down? Avoid having that talk. Automatically nudge your clients with late payment reminders and add late payment fees, to make sure you get paid what you’re owed.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.