FreshBooks mobile apps give small business owners with iPhones and iPads a way to manage their accounting needs when they’re on-the-go. The mobile applications sync automatically with FreshBooks’ existing web application, ensuring a seamless transition both inside and outside the office.
Although FreshBooks was built primarily to help service-based small businesses save time on billing, the mobile application is ideal for professionals in a variety of industries who want to run their businesses on the go.Read the full GetApp Analysis
GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.
Starting from: $9.95/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)
Pricing starts from $9.95/month. Kick the tires with a 30 day unlimited free trial (no credit card required).
Ron Davidson, Business Owner at RDS Professional Services
Over the past several years, I've tried a few other cloud billing programs, but settled with FreshBooks For my marketing and training business, it provides the features and functionality required for my clients located across Canada. Yes it's a bit more than others, but it's worth the extra dollars to improve my cash flow.
Pros: This bookkeeping program provides convenient mobile billing. simple project tracking, credit card online payments and easy expense tracking even on my smart phone.
Cons: Pricing would be better in Canadain dollars
Ease of use
Value for money
Alexandra Renee, Founder at KNOWLIGATION
We've used Freshbooks for quite sometime now in our business. When searching for billing software, I needed something smoothe, mobile and also that allowed for customer portals that could be branded to our company. This was a big deal for us, so we absolutely wanted to make sure it was a feature in whatever software it was and Freshbooks did just that. Freshbooks is super easy to use and handles everything from the customer accounts, to the invoicing to recurring charges and credits. At the end of the year, all the clients get a statement of their services they have paid for, and they never have to contact us about anything. They can review their bills at any time, and also accept estimates that are put together. It also is fabulous for integrations, and we currently use Google Apps, Gusto HQ and a few others to make it that much more effective.
Pros: Some of the biggest reasons we chose Freshbooks over other software: *Incredibly smooth and easy to use interface *Ability to brand your own in colors as well as add your logo *Each customer can be assigned their own billing portal login and you can have multiple clients under one company but each have different username *Utilizes Braintree payments (our primary merchant processor) *Integrates with Google Apps and Gusto HQ *Flat rate for up to 5 users, we currently use the Might Oak Plan *Team tracking and hour logging for projects (huge deal since we work with contractors and they also have a free contractor add on option) *Mobile App is killer - I pop off invoices like it's nobody's business :)
Cons: *Reporting could be improved *Needs better reconciliation in terms of balances. You can do daily balance sheets, but I would rather have it calculate how my business is doing based on capital in our current account, then factor in what we earned and our expenses. *Not good for businesses that have inventory, need inventory management (this I wouldn't necessarily rate as a con however, because Freshbooks was built and designed for SERVICE style businesses - for that it works great) *Reporting can't be opened in the mobile app, you need to access it via the browser *To my knowledge, you can't run multiple businesses out of one account. We currently have two businesses and are deciding if we are going to open up a separate Freshbooks account or if there is another option that's better suited for the second business.
Ease of use
Value for money
Alyssa Light, The Profitable Innovator
Someone answers the phone when you call - need I say more? FreshBooks has given me real freedom when it comes to bookkeeping. As is true with many business owners, we are not accountants and bookkeepers. The tools in FreshBooks are easy - especially with online payment processing available. Invoicing is now enjoyable (never thought I'd say that...)
Ease of use
Value for money
Jessica Lunk, Digital Marketing Manager at Hatchbuck
Freshbooks makes it easy to send and manage invoices. I also love that it has a mobile app. I only take on freelance work every once in a while, so I appreciate how easy it is to set up a project and get an invoice out on the fly.
Pros: Friendly interface, love the time tracking tool.
Cons: No cons, I've found it super simple to use.
Ease of use
Value for money
John Brandy, Founder/CEO at Open Mind Generations
I'm using Freshbooks along with a significant competitor to them, also reviewed here. I'll reveal that in a minute after you've read the relevant pros and cons. What I really like about Freshbooks is 2 things. 1) When you send an invoice to a customer they get a really sweet-looking email as a cover for it with your logo and a quick summary as to what they will be seeing when the open the linked invoice. 2) When they do open the invoice, they're presented with multiple ways to pay it including well-known services like PayPal and Stripe - assuming your business uses those services and has accounts set up there. If not, there are other payment gateway options like Authorize.Net and more. What I really don't like about Freshbooks is that it can only reconcile expenses and not income. So, when I connected it to my bank, it only pulled down the expense items, e.g. "You paid X to such-and-such merchant" but not "and Customer Y's invoice brought in some income stream". While I see where that can have its place, the "books" part of the name "Freshbooks" led me to believe it would work on my entire book. That's weird to me that it doesn't. So, the other product (which I've also reviewed here) is Xero, another well-known accounting solution. That one actually does the double-accounting, but has other very significant problems (see that review). For now, I use both packages to achieve the customer service I was looking for,
Pros: See details in the above review.
Cons: See details in the above review.
Ease of use
Value for money
Yasin Hassanien, Founder & CEO at VOKTECH
We've been using freshbooks in our company for the past 1 year and we've came to a point that we need the double booking feature other than the single booking in order to have good analysis and chart of accounts reports. I think freshbooks will be helpful for a startup to a certain limit and is perfect for freelancers.
Pros: Very simple and easy to use.
Cons: Missing features and losing focus between freelancers and small business.
Ease of use
Value for money
Paul Sizemore, Mobile Product Development / Business Growth working in Marketing Technology & mHealth
I've used Freshbooks for years (since 2008), and been a user over several iterations of the product. It started out as a simple and effective tool to use to invoice clients. It was by far the best on the market at that time. As the product is now, it's still one of the best on the market. I still use it, and probably always will. I've evaluated other systems, but nothing has seemed as easy to use the core functions. I wouldn't hesitate recommending it to a friend.
Pros: Easy to use, easy to get started, easy to understand.
Cons: Some of the more complex accounting principals are difficult to use in Freshbooks.
Ease of use
Value for money
Steve Skinner, Owner, DotCom Information Services
I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.
Pros: Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers. Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.
Cons: No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks. My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses... You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records. And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay. You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do. Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.
COO, Nubera (GetApp); Managing Vice President, Gartner (Information Technology and Services company, 5001-10,000 employees)
We have been using Freshbooks for over 3 years now and the service has scaled very well with us. The reports are very comprehensive and easy to run. We use the integration with RightSignature and Paypal which help us save some time. It is fairly easy to get started and very minimum training is required before you can make your first invoices. Definitely recommend it
Pros: Integration capabilities (Paypal, RightSignature etc,..) Easy to get started No training needed Mobile native app available
Cons: lack of customization features (templates email, invoice layout ). If you are using it with multiple clients located in different countries with different payment terms this can be an issue
I use Freshbooks for the last 2 years. Overall, I am satisfied, It does the basic invoicing thing you require. The pricing is also fine.I like the invoicing format and Email formats. But still some usability issues remain. The need to improve UX certainly. One major issue is, if a client says that s/he didn't receive invoice, you cannot prove that it was sent. You cannot just send them a link manually through Email where they can review and pay it. I've used some other invoicing system too, and many of them has this key feature.
Cons: Key features missing, No improvements seen for the last 2 years.
The FreshBooks mobile apps bring all the tools that business owners expect from their financial management and accounting platforms into the cloud, making it possible for executives, managers and freelancers to track time, create invoices, and check balances from any place at any time.
FreshBooks’ mobile apps offer many of the same tools as the company’s cloud-based platform, but with added features that make the system more applicable for people working outside the office.
The cloud accounting application on the iPhone and iPad has specific tools most likely to be used by business travelers, including expense tracking, time tracking, receipt scanning, and mobile invoice creation.
When developing its mobile apps, FreshBooks aimed to create a platform that supported clients throughout the accounting lifecycle. When a business traveler hits the road on the way to a client meeting, for example, he typically needs to save travel receipts to use in billings and reimbursements. From there, the user needs to track how long he spent working on specific projects, and then create and send invoices based on the number of billable hours. FreshBooks mobile apps provide solutions for all of these needs.
Users in service-related industries can send invoices to clients before they have even left the job site instantly find out if invoices have been viewed. The FreshBooks mobile app allows users to accept online payments, and it syncs automatically with the company’s web-based platform to ensure colleagues working inside the office are on the same page as any executives working on the road.
For example, the platform’s expense tracking feature allows users to photograph receipts using their iPhones or iPads. These receipts are then automatically entered into the FreshBooks system, and attached to expense sheets for reimbursement and tax purposes. Business travelers can even rebill expenses to their clients from within the mobile app.
Click the “Expenses” button on the FreshBooks home screen, and then open up the mobile app’s camera to begin scanning your business receipts. Once you’ve taken a picture, you can process the expense by manually typing in the value, the category, the client or vendor, and the date. If you want to rebill the expense, you can add the expense to an invoice, and send that invoice to the client in just a few quick clicks.
Use the app’s time tracking feature to keep an accurate record of how much time you’ve spent working on individual projects. Hit the timer’s “Start” button the moment your brainstorming meeting begins, and add notes as a reminder of what was discussed or completed during that particular meeting. FreshBooks makes it easy to convert your timer records into billable hours, which can be seamlessly included on your next client invoice.
Perhaps the most useful tool for small business owners is FreshBooks’ mobile invoicing feature. Create and send invoices from your iPhone or iPad, and check to see if your invoices are viewed. Invoicing errors can be amended immediately from within the FreshBooks mobile app, and clients can pay online using a payment gateway like Paypal.
Freshbooks offer a long list of integrations. Some of the many applications with which FreshBooks integrates include, Dropbox, Google Calendar, Google Contacts, MailChimp, Zoho CRM, Zendesk, SugarCRM, Salesforce, Campaign Monitor, Highrise, Insightly, Synchroteam, Xpenditure, GetResponse and Kayako. Some of these integrations were implemented by GetApp, and the full list of Freshbooks integrations can be seen on the GetApp site.
FreshBooks’ iOS app is completely free, and it can be synced with existing FreshBooks web-app accounts at no additional cost. Users with more than three active clients, or any additional staff members, will need to update to a paid FreshBooks package to continue using the mobile app.
Below are some frequently asked questions for FreshBooks.
Page last modified