FreshBooks Pricing, Features, Reviews & Comparison of Alternatives

FreshBooks

Cloud Accounting Software for Small Business Owners

4.45/5 (2,550 reviews)

FreshBooks overview

What is FreshBooks?

FreshBooks is an online invoicing and time tracking service that saves you time and makes you look professional - Fortune 500 professional. We believe financial record keeping should be easy, fast, (and perhaps even fun), but still detailed enough to satisfy your accountant. FreshBooks is easy to use and you can try it for free.

Are you still using Microsoft Word or Excel to invoice your clients? Have you ever accidentally overwritten an invoice that you couldn’t get back? Or perhaps you walked into Staples and picked up the latest version of QuickBooks only to find it is way too complicated for your needs as a freelancer.

Don’t worry, we’ve all been there. The truth is, all you really need is a straightforward service that makes managing your clients, your valuable time and most importantly… Your income simple and hassle-free! That is why we built FreshBooks: The easiest way to send & manage invoices, track your billable time and collect online payments fast. Join more than five million small business owners just like you who have made the switch to FreshBooks and make your billing painless today!
www.freshbooks.com

Pricing

Starting from
$15/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
FreshBooks screenshot: The dashboard gives users an overview of revenue and profitRidiculously Easy Invoicing in the All-New FreshBooksFreshBooks screenshot: Custom invoices can be createdFreshBooks screenshot: Users can add their business' logo to their invoicesFreshBooks screenshot: Recurring invoice templates can be set up and managedFreshBooks screenshot: Users can track invoice statuses to see which have been sent, viewed or paidFreshBooks screenshot: Time entries can be recorded and total project hours logged can be trackedFreshBooks screenshot: Billed and unbilled hours can be trackedFreshBooks screenshot: Multiple timers can be added and runFreshBooks screenshot: Expenses can be recorded and trackedFreshBooks screenshot: Expenses can also be added and edited on mobileFreshBooks screenshot: FreshBooks offers native apps for Android and iOS devicesFreshBooks screenshot: Contractors, clients, and employees can be invited to join projectsFreshBooks screenshot: Client activity is tracked and internal notes can be addedFreshBooks screenshot: A range of accounting reports can be generated, including sales tax summariesFreshBooks screenshot: Profit and loss statements can be generatedRidiculously Easy Expense Tracking in the All-New FreshBooks

FreshBooks reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.5
  4.4
Russell Fitzgerald

Extraordinary item combined to the friendliest help in financial software

Used weekly for 1-2 years
Reviewed 2019-05-11
Review Source: Capterra

The most significant thing with this product is efficient. I adore everything about FreshBooks. It is a great application for specialists and little organizations. I have been utilizing it for as long as couple of years and rate it the best programming in the market. At whatever point I had issues, the help group helped me to determine them rapidly with successful arrangements.

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Chris Stuart

Improvements need to keep coming ....

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

I've been a FreshBooks customer for YEARS and I do like them. I've ridden it out through all the changes and just dealt with how interfaces change and prices change. In the past few years there have been a lot more freelancer payment management systems that have come along. I've looked around, but I find myself staying with what is comfortable even though something else may be better. Fear of the unknown I guess, and not wanting to learn a new system while I'm busy working. I just think there could be some improvements made since the last major interface update. It was like a whole OS upgrade and then no new updates for the past few years -- other than pricing tier changes. There is no sense that FreshBooks is looking to improve and listen to their customers about what features they need or would like to see. Just my opinion and view. I could be very wrong. Thanks.

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Erica Brooks

Stellar customer service. Simple interface.

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

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Anonymous

Free accounting apps never worked for me. Finally bit the bullet and am in major LOVE w Freshbooks.

Used daily for 1-2 years
Reviewed 2018-07-29
Review Source: Capterra

This might make me sound superficial but the first thing I loved about Freshbooks was the interface. The icons, the buttons, the way everything looks is so so appealing to me. And it made me want to use the trial version (I did this a little more than 1 year ago). Using it made me feel like I was getting my financial act together. Which it later did, btw. The time tracker is the best... time saver for me. It records time and then adds everything together in a way that nothing else really did. It seems so obvious but nothing I was using before helped track my hours this way. This is the thing that used to drive me round the bend when it came time to invoicing clients. I used to delay invoicing (aka "getting paid") because my own system was terrible..and I could not find a better way until finally deciding that maybe I needed to pay for something to help me. I like the notes section for the time entries. I like how flexible it is to shift recorded time entries around or update the text to better describe what work I actually did. I also love the support from Freshbooks. They're super responsive and extremely helpful. They do not waste my time with a lot of blather I've experienced in so many other customer service situations (like repeating back to me the question I just proferred). They include screenshots and precise language to answer my questions. Also: Expenses in FB. I now go out of my way to add in expenses as they come w/o avoiding them.

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Randall Bazell

FreshBooks provides small businesses with some of the best invoicing and billing features available.

Used weekly for 2+ years
Reviewed 2018-07-12
Review Source: Capterra

Billing and invoicing were made much easier using this software.

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FreshBooks pricing

Starting from
$15/month
Pricing options
Free trial
Subscription
View Pricing Plans

Lite: $15/month, 5 clients

Plus: $25/month, 50 clients

Premium: $50/month, 500 clients

Kick the tires with a 30 day unlimited free trial (no credit card required).

FreshBooks features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Reporting & Statistics

Accounting Integration (142 other apps)
Accounting Management (139 other apps)
Compliance Management (117 other apps)
Customizable Reporting (120 other apps)
Real Time Data (120 other apps)
Receiving (98 other apps)
Third Party Integration (132 other apps)
Workflow Management (106 other apps)

Additional information for FreshBooks

Key features of FreshBooks

  • Automatic expense import
  • Customized invoices
  • Personalized thank you emails
  • Credit card processing
  • Reminders & late fees
  • Request deposits
  • Customizable due dates
  • Apply discounts to invoices
  • Automatic tax calculations
  • Duplicate Invoices
  • Receipt attachments
  • File sharing
  • Collaboration tools
  • Profit & Loss
  • Client relationship feed
  • Contact management
  • Google apps add-ons
  • Due date tracking
  • Time tracking by project
  • Billable hours
  • Invoices
  • Automatic notifications
  • Late payment reminders
  • Brainstorming
  • Collaborative workspace
  • Credit card processing
  • Customizable templates
  • Data import
  • Document templates
  • Electronic payments
  • Email integration
  • Expense tracking
  • Online invoicing
  • Invoice processing
  • Mobile apps
  • Multi-currency
  • Multi-language
  • POS
  • Project planning
  • Time tracking
  • Recurring billing
  • Time tracking by client
  • Timer
  • Timesheet management
  • Tracking features
  • Attach receipts (PDF or Image)
  • Currency conversion
  • Touch ID
  • Billing & invoicing
  • Profit / loss statement
  • Time & attendance tracking
  • Expense tracking
  • Accounting reports & taxes
  • API
  • Automated billing
  • Time clock integration
  • Customizable billing
  • Email invitations & reminders
  • Reporting & statistics
  • Deadline tracking
  • Billable hours tracking
  • Automated expense input
  • Contact management
  • Collaboration tools
  • Project management
View All Features

Benefits

- Wow your clients with professional looking invoices that take only seconds to create.

- Stop worrying about having to remember every last detail yourself. Snap a picture of a receipt, log it, and let FreshBooks keep things organized for you in the cloud.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- Invite Employees or Contractors to collaborate, manage and easily share information, files and updates so no one gets left behind.

- Customize your estimates in seconds with FreshBooks. From adding a logo to changing the color, you’ll showcase your brand and impress clients.

- Late payment slowing you down? Avoid having that talk. Automatically nudge your clients with late payment reminders and add late payment fees, to make sure you get paid what you’re owed.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.