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FreshBooks Pricing, Features, Reviews and Alternatives

FreshBooks product overview

What is FreshBooks?

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

Key benefits of using FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Phone Support

Chat

FAQs/Forum

Knowledge Base

Training options

Live Online

Documentation

Videos

Webinars

Awards & recognitions

Awarded in 5 categories in 2021

FreshBooks pricing information

Value for money

4.3

3,5k

Starting from

/momonth

Flat Rate

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

QuickBooks Desktop Enterprise

Value for money

FreshBooks

Value for money

Clio

Value for money

Emburse Certify Expense

Value for money

FreshBooks features

Functionality

4.3

3,5k

Total Features105 13 categories

Most valued features by users

Reporting & Statistics

Activity Dashboard

API

Reporting/Analytics

Data Import/Export

Third Party Integrations

Billing & Invoicing

Alerts/Notifications

FreshBooks users reviews

Overall rating

4.5

3,5k

Positive reviews

92%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.41/10

Rating distribution

2,025

1,199

231

Why do users choose FreshBooks?

What would users change about FreshBooks?

Pros

The best I found in this software was the ease of use, it is very friendly to the user, the cost is very good too. Is a very good value for the money.

Manuel D.

For a small company as myself the excellent invoice features has been very helpful and useful.

Duncan W.

Ease of use, simplicity, and reliability. I love how easy it is to access, upload information, and navigate through the site.

John V.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Khurram M.

Read all reviews

Overall rating contenders

FreshBooks

Overall rating

QuickBooks Desktop Enterprise

Overall rating

Emburse Certify Expense

Overall rating

Clio

Overall rating

Jim S.

Director of IT

Computer Software, 1-10 employees

Review source

Overall Rating

FreshBooks - Works for Any Business

Reviewed 10 months ago

Transcript

Jim: Hi, I'm Jim. I work in the education and trade industry and I would give FreshBooks a five out of...

Amy O.

Owner

Executive Office, 1-10 employees

Review source

Overall Rating

Easy Time-Management and Invoicing Software for Small Business

Reviewed a year ago

Transcript

Amy: My name is Amy, and I am the owner of a company that provides administrative assistant services...

Randal W.

Verified reviewer

Computer & Network Security, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Simple, yet powerful cloud based invoicing with project management

Reviewed 5 months ago

We still love Freshbooks for our day to day use. We use the totals and tax reports for our accountant who use another product to do the "real" accounting. We use this for billing and the clients love it.

Pros

When we were small, we would use Freshbooks exclusively for invoicing (recurring is a life saver) and project management for invoicing our time. We love the payment reminders (30, 60, 90 days)

Cons

Ticketing system was poor, so we use another program that will sync with Freshbooks.

Nazmul H.

Media Production, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Best Project Management for Small Business

Reviewed 9 months ago

If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing, Client Portal, Contact Management, Expense Tracking, Project Management make your business easy to manage. For people who are trying to start a new business, I would recommend the FreshBooks at first.

Pros

FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Cons

Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

Anonymous Reviewer

Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Best Accounting Management For Me

Reviewed 18 days ago

Good, love it. help my financial planning & accounting too, calculated money.

Pros

FreshBooks help me in math a income & expenses my month. im usual using this software for calculate my financial.

Cons

it would be nice if FreshBooks have better new user interface.

Steve S.

Verified reviewer

51-200 employees

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Not for everyone, or even most...

Reviewed 6 years ago

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally,...

Pros

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice...

Cons

No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected,...

Garrick M.

Law Practice, self-employed

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

A Game Changer

Reviewed 4 months ago

I found it to be incredible it does what I need it to do, better than anyone else.

Pros

I use this to bill clients, send invoices, and to track time. This tool is incredible for how I use it. It does everything better than I could dream or need it to perform.

Cons

I pay for everything else, I might find a need to use it one day, but for me: the software is perfect.

Read all reviews

FreshBooks FAQs and common questions

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:
Freelancers, Public Administrations, Small Business

Q. What languages does FreshBooks support?

FreshBooks supports the following languages:
English

Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:
Android, iPhone, iPad

Q. Does FreshBooks offer an API?

Yes, FreshBooks has an API available for use.

Q. What other apps does FreshBooks integrate with?

FreshBooks integrates with the following applications:
Wufoo, Authorize.net, Teachable, Capsule, HubSpot Marketing Hub, Constant Contact, Magento Commerce, WooCommerce, PayPal, Todoist, Universe, RightSignature, Bidsketch, Insightly, HappyFox, Campaign Monitor, ActiveCampaign, Formstack Forms, Calendly, Expiration Reminder, Teamwork, Zapier, Gusto, Payment Evolution, Bench Bookkeeping, Solve, Expensify, Klips, Google Workspace, Avalara, Trello, Boomr, Artichoke, Intervals, Square Payments, Agile CRM, Receipt Bank, Geckoboard, Acuity Scheduling, Wordpress, Freshdesk, Yalla, Stripe, Salesforce Sales Cloud, Slack, Proposify, Basecamp, noCRM.io, Rydoo, LiveChat, OneSaas, Eventbrite, Clio, Highrise CRM, Keap, Skyvia, ZipRecruiter, Mailchimp, Braintree, Autotask, ProWorkflow, Asana, Chrometa, Toggl Track, BigCommerce, MinuteDock, Shopify, Zendesk

Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base