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FreshBooks Logo

Invoice and accounting software tailored to small businesses

Last updated: February 2025

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FreshBooks - 2025 Pricing, Features, Reviews & Alternatives

What is FreshBooks?

If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.

We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.

Benefits of using FreshBooks

- Wow your clients with professional looking invoices that take only seconds to create

- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.

- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.

- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.

- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.

- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.

- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.

- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.

Starting from

19

Per month

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FreshBooks's key features

GetApp's analysis of 312 verified user reviews collected between July 2021 and December 2024 identified FreshBooks' most critical features and how it performs according to users.

Invoice Creation

Reviewers appreciate FreshBooks' Invoice Creation capabilities for their ease and efficiency. They find the process seamless, allowing for quick and professional invoice generation with customizable templates. Users highlight the ability to automate recurring invoices, reducing administrative tasks. They also value the integration with time tracking and expense logging, which simplifies the invoicing process. Additionally, the ability to duplicate and edit invoices, and download them as PDFs, is seen as highly beneficial. Users report that these aspects help maintain accurate records and improve overall financial management. Of the 88 FreshBooks users who gave detailed accounts of their use of Invoice Creation, 99% rated this feature as important or highly important.

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I can create an invoice fast and easy and get it sent to my customers. I like the recurring invoicing as well. This allows us to automate monthly service invoices that dont change.
The invoicing workflow is seamless, making it easy to send invoices, track payments, and follow up on outstanding bills. The platform also supports recurring invoices, making it simple to bill clients on a regular basis.

Online Invoicing

Reviewers indicate that FreshBooks' Online Invoicing is highly valuable for its speed and convenience. They appreciate the ability to create, send, and manage invoices digitally, which saves time and eliminates the need for paper-based methods. Users find it easy to generate invoices on the go and send them directly to clients via email. They also highlight the integration with online payment gateways like Stripe and PayPal, which facilitates faster payment collection. Automated payment reminders and the ability to track invoice status are also seen as significant advantages. Of the 120 FreshBooks users who gave detailed accounts of their use of Online Invoicing, 95% rated this feature as important or highly important.

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Freshbooks online invoicing features help the engineers and accountants to create and evaluate the billing in real time. After all the final checking, they can send it right away to the client for review and approval in a split seconds. No need to go to the client's venue just to let them receive; no way to traditional receiving of billings.
It is a critical feature of Freshbooks, as it allows businesses to create, send, and manage invoices online, rather than through traditional paper-based methods.

Payment Processing

Users report that FreshBooks' Payment Processing is efficient and user-friendly. They appreciate the seamless integration with popular payment gateways like Stripe and PayPal, allowing clients to pay directly through invoices. Reviewers find the process quick and secure, with automated notifications and the ability to track payments easily. They also value the various payment options available, including credit cards and ACH. However, some users mention delays in payment processing with the switch to Stripe. Overall, the integrated payment processing enhances the invoicing and accounting experience. Of the 104 FreshBooks users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.

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payment processing is seamlessly integrated into the online invoicing customers can quickly pay their outstanding balance directly from the invoice generated.
FreshBooks integrates with popular payment gateways like Stripe, PayPal, and credit card processors, making it easy for clients to pay directly through invoices. Clients can pay online with just a few clicks, improving convenience and increasing the

Expense Tracking

Reviewers feel that FreshBooks' Expense Tracking is intuitive and comprehensive. They highlight the ease of recording and categorizing expenses, which helps in maintaining accurate financial records. Users appreciate the ability to upload receipts, sync with bank accounts, and generate detailed expense reports. They find this capability particularly useful during tax season and for managing project costs. The mobile app's capability to track expenses on the go and the integration with other FreshBooks capabilities, like invoicing, are also highly valued. Of the 86 FreshBooks users who gave detailed accounts of their use of Expense Tracking, 94% rated this feature as important or highly important.

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FreshBooks makes expense tracking easy and painless. From the Expenses tab, you can easily add new expenses to your account, or import them from a variety of sources, including CSV files or other accounting software.
Through expense tracking functionality, I can easily categorize and record expenses, attach receipts, and generate expense reports with just a few clicks. This level of organization has helped me immensely during tax season and has saved me hours of manual work.

Billing & Invoicing

Reviewers indicate that FreshBooks' Billing & Invoicing capabilities are user-friendly and highly customizable. They appreciate the ability to create professional invoices with branded elements and automate recurring invoices. Users find the integration with online payments and expense tracking beneficial for streamlining the billing process. Features like automated payment reminders, multi-currency support, and the mobile app's accessibility are also highlighted. However, some users note that the new version can be slower and prone to errors compared to the classic version. Of the 114 FreshBooks users who gave detailed accounts of their use of Billing & Invoicing, 94% rated this feature as important or highly important.

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Customizable Invoices where I can add the logo, template for my company and the style that suits my business need. There are alerts to be displayed for the payments as a reminder.
It has an impressively quick and easy suite of invoicing features that allows you to choose from various customizable designs where you can set up recurring digital invoices, easily include discounts, and get instant updates when invoices have been viewed or paid online. It is so amazing having all these features on a mobile app.

Financial Reporting

Users report that FreshBooks' Financial Reporting provides valuable insights into their business's financial health. They appreciate the ability to generate customizable reports, such as profit and loss statements, expense reports, and tax summaries. Reviewers find these reports helpful for tracking revenue, expenses, and cash flow, as well as for making informed business decisions. The ease of exporting reports in various formats and the integration with other FreshBooks capabilities are also seen as beneficial. However, some users feel that the reporting could be more detailed and robust. Of the 75 FreshBooks users who gave detailed accounts of their use of Financial Reporting, 93% rated this feature as important or highly important.

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FreshBooks offers essential accounting features that collect, process and analyze data to provide profit and loss reports of where a company stands financially.
FreshBooks allows businesses to generate customized financial reports that provide a detailed overview of their financial activities, such as revenue, expenses, and profits. These reports can help businesses track their financial performance over time, identify trends, and make informed decisions about future investments and strategies.The accuracy and timeliness of financial reporting can also impact the use of FreshBooks. If financial records are not kept up to date, it can lead to inaccurate reporting and ultimately impact the credibility of the reports generated using FreshBooks. It is therefore important for businesses to ensure that they are consistently entering accurate financial data into FreshBooks in order to generate reliable financial reports.

All FreshBooks features

Features rating:

Collaboration Tools
Visual Analytics
Project Billing
Payroll Reporting
Self Service Portal
Timer
Customizable Branding
Customizable Templates
Spend Control
Multi-Period Recurring Billing
Multi-Language
Discount Management
Document Storage
Invoice Management
Financial Analysis
For AEC Industry
For Small Businesses
W-2 Preparation
Project Planning
Projections
Proposal Generation
Alerts/Notifications
Recurring/Subscription Billing
Online Time Tracking
Invoice Processing
Client Management
Income & Balance Sheet
Project Time Tracking
Billable & Non-Billable Hours
Accounts Payable
Invoice History
Reporting/Analytics
Mobile App
Expense Claims
Third-Party Integrations
Accounts Receivable
Financial Management
Recurring Invoicing
Client Portal
Customizable Invoices
Tax Management
Activity Dashboard
Receipt Management
Electronic Payments
Profit/Loss Statement
Billing Portal
Project Management
Accounting
ACH Payment Processing
Quotes/Estimates
Reporting & Statistics
Online Payments
General Ledger
Time & Expense Tracking
Bank Reconciliation
Deferred Billing
Timesheet Management
Mobile Receipt Upload
Credit Card Processing
Estimating
Mobile Access
Project Tracking
Contact Database
Accounting Integration
Email Management
Multiple Billing Rates
Payroll Management
Automatic Billing
Project Accounting
Mileage Tracking
Sales Tax Management
Mobile Payments
Automatic Time Capture
Tax Calculation
Activity Tracking
Attendance Tracking
Multi-Currency
Wage Garnishment
Time Tracking by Client
Vendor Management
Search/Filter
Trip Logs
Time Tracking by Project
Status Tracking
Task Scheduling
Tax Compliance
Billable Items Tracking
Billing Rate Management
Communication Management
Cost Database
Cost Estimating
CRM
Customer Statements
Data Security
Data Visualization
Direct Deposit
Email Reminders
Employee Database
Employee Management
Employee Profiles
Hourly Billing
Job Costing
Multiple Projects
Partial Payments
Performance Metrics
Real-Time Updates
Receivables Ledger

FreshBooks awards

Awarded in 6 categories in 2025

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FreshBooks pricing

Value for money rating:

Starting from

19

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

FreshBooks integrations (367)

Integrations rated by users

We looked through 4,491 user reviews, to identify which products are mentioned as FreshBooks integrations, and what is the users perception.

PayPal logo
PayPal

Integration rating: 4.9 (7)

I accepted payments with Paypal. Although Freshbooks has it's own payment processor that accepts major credit cards.

AvatarImg

Allison Gibson

Owner

Gusto logo
Gusto

Integration rating: 4.3 (6)

Really helps with the logistical parts of paying and receiving payment and integration with Freshbooks is key.

JM

Joseph Mancuso

Teacher

Stripe logo
Stripe

Integration rating: 4.3 (6)

In Invoice payment option. Only viable choice IMHO in FB but the fees are high, esp. on ACH

RL

Ronald Lee

Owner

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (4)

HubSpot CRM is where we track our customers data and the integration has allowed us to move between the two systems with ease.

ED

Eugene Davidovich

Project Manager

Shopify logo
Shopify

Integration rating: 5.0 (2)

It allows me to track my sales income generated at the Shopify store and other expenses incurred.

AT

Augustine Tembo

Senior Agronomist

Zapier logo
Zapier

Integration rating: 5.0 (1)

Helps to automate workflow with zapier. No coding required to connect them both- Pretty simple & easy

AvatarImg

Ngenge Yake Remy

Telemarketer

Teamwork.com logo
Teamwork.com

Integration rating: 4.0 (1)

I used Teamwork for more complex jobs that require detailed time tracking against tasks and milestones, then easily exported my time entries (and descriptions) to Freshbooks for billing my clients.

AvatarImg

Allison Gibson

Owner

Asana logo
Asana

Integration rating: 4.3 (4)

Toggl Track logo
Toggl Track

Integration rating: 4.0 (2)

Basecamp logo
Basecamp

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Calendly logo
Calendly

Integration rating: 5.0 (2)

SherpaDesk logo
SherpaDesk

Integration rating: 5.0 (1)

Eventbrite logo
Eventbrite

Integration rating: 4.0 (1)

Box logo
Box

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Square Payments logo
Square Payments

Integration rating: 5.0 (1)

Windows 10 logo
Windows 10

Integration rating: 1.0 (1)

Integration rating: 4.0 (1)

Avalara logo
Avalara

Integration rating: 4.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

Todoist logo
Todoist

Integration rating: 4.0 (1)

Highrise logo
Highrise

Integration rating: 3.0 (1)

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Pipedrive logo
Pipedrive

Integration rating: 4.0 (1)

FreshBooks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
Videos
Webinars

FreshBooks reviews

Overall rating

4.5

/5

4.4K

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

2.6K

1.4K

277

45

36

Why do users choose FreshBooks?

What would users change about FreshBooks?

Pros
It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.
Cons
We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

FreshBooks FAQs

Q. What type of pricing plans does FreshBooks offer?

FreshBooks has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does FreshBooks support?

FreshBooks supports the following languages:
English


Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:
Android, iPad, iPhone


Q. Does FreshBooks offer an API?

Yes, FreshBooks has an API available for use.


Q. What other apps does FreshBooks integrate with?

FreshBooks integrates with the following applications:
Wufoo, authorize.net, Teachable, Corpay, Capsule, HubSpot Marketing Hub, Constant Contact, Microsoft Outlook, Adobe Commerce, HoneyBook, WooCommerce, PayPal, Todoist, Universe, Devart ODBC Drivers, RightSignature, Bidsketch, Dropbox Backup, CashFlowMapper, Insightly, HappyFox Help Desk, Campaign Monitor by Marigold, NiceJob, ActiveCampaign, SherpaDesk, Formstack Forms, Everhour, 123FormBuilder, Calendly, Expiration Reminder, Teamwork.com, Zapier, Gusto, Payment Evolution, Bench, Gmail, Solve CRM, Podia, Viably, Expensify, Klips, DocuSend, Google Workspace, Avalara, Trello, 2Ship, Artichoke, Intervals, Zoom Workplace, Square Payments, Agile CRM, Dext, GoSimpleTax, Approveit, Geckoboard, Acuity Scheduling, MMC Receipt, MileageWise, WordPress, Freshdesk, SurePayroll, Yalla, Gravity Forms, Stripe, WellyBox, Payescape, Salesforce Sales Cloud, CarbonPay Ctrl, Forekast, Cash Flow Frog, Squarespace, Pegasys, Slack, Proposify, Basecamp, noCRM.io, Rydoo, Online Check Writer, LiveChat, Checkeeper, Chargezoom, Eventbrite, Kissflow, Syft Analytics, Clio, CollBox, Highrise, Prospero, Lendflow, Keap, Skyvia, Google Calendar, ClicData, ZipRecruiter, Bitrix24, Mailchimp, Braintree, Autotask PSA, ProWorkflow, Employment Hero, Asana, Chrometa, AWeber, Yearli, Mailform, HubSpot CRM, Toggl Track, Chaser, BigCommerce, MinuteDock, Shopify, Zendesk Suite


Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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