FreshBooks vs QuickBooks Online Comparison Chart

FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
856 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 17 more

Pricing

Starting from

15.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

856 user reviews

Ease of use

Value for money

Customer support

Last review

31st of December, 2016

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 202 users from the GetApp community.

See more

Features

API
Authentication & Security
Automatic Reminders
Balance Sheet
Billable Hours
Brainstorming
Custom Fields
Data Import
Data Synchronization
Electronic Payments
Expense Tracking
Import / Export Data
Invoice Management
Invoices
Mobile Integration
Project Time Tracking
Project Tracking
Receipt Management
Sales Tax Management
Time & Expense Tracking
Timer
Timesheet Management
Timesheets
Tracking Features
Learn more

Integrations

Authorize.net
Avalara
Bitium
Braintree
FreshBooks
G Suite
Intacct
MailChimp
Microsoft Dynamics GP
Microsoft Excel
NetSuite
PayPal
QuickBooks
QuickBooks Online
Salesforce Sales Cloud
Shopify
Stripe
Workato
Xero
Zapier
Total integrations 115
View all

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

FreeAgent Reviews

FreeAgent

UK online accounting software for small businesses
24 reviews
InvoiceSherpa Reviews

InvoiceSherpa

Invoice payment reminder app
2 reviews
Bill4Time Reviews

Bill4Time

Web-Based Time Billing Software
4 reviews

Social media following

   57,382

  30,699 


FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
856 reviews Visit Website
QuickBooks Online Reviews

QuickBooks Online

Small business accounting software
513 reviews
Learn more

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 8 more

Pricing

Starting from

26.95/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

513 user reviews

Ease of use

Value for money

Customer support

Last review

5 days ago

Vendor responds to reviews?

No

View all reviews

Users

By industry


By company size


By country


Statistics are based on 759 users from the GetApp community.

See more

Features

API
Authentication & Security
Automatic Reminders
Balance Sheet
Billable Hours
Brainstorming
Custom Fields
Data Import
Data Synchronization
Electronic Payments
Expense Tracking
Import / Export Data
Invoice Management
Invoices
Mobile Integration
Project Time Tracking
Project Tracking
Receipt Management
Sales Tax Management
Time & Expense Tracking
Timer
Timesheet Management
Timesheets
Tracking Features
Learn more

Integrations

Authorize.net
Avalara
Bitium
Braintree
FreshBooks
G Suite
Intacct
MailChimp
Microsoft Dynamics GP
Microsoft Excel
NetSuite
PayPal
QuickBooks
QuickBooks Online
Salesforce Sales Cloud
Shopify
Stripe
Workato
Xero
Zapier
Total integrations 243
View all

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

FreeAgent Reviews

FreeAgent

UK online accounting software for small businesses
24 reviews
FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
856 reviews
Zoho Books Reviews

Zoho Books

Online accounting software
99 reviews

Social media following

   348,398

  39,067 


QuickBooks Online Reviews

QuickBooks Online

Small business accounting software
513 reviews Learn more

Richard Burke

Verified Reviewer

Great app for online invoicing

11/03/2016

Using two subscriptions Freshbooks allowed us to invoice and collect payment in two currencies from our single website. We found the service to be efficient and user-friendly.

Pros

Easy way to create professional looking invoices and offer online payment to clients.

Cons

We were not able to easily or seamlessly integrate it with Quickbooks online.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Steve Skinner

Verified Reviewer

Not for everyone, or even most...

24/02/2015

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Pros

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers. Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Cons

No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks. My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses... You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records. And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay. You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do. Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.

Source: GetApp
33 of 34 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more