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FreshBooks vs QuickBooks Online Advanced Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

QuickBooks Online Advanced is a web-based accounting & business management solution which enables small businesses to track...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

180

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.3K

5

4

3

2

1

2.6K

1.4K

270

44

36

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

917

5

4

3

2

1

551

260

70

15

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

Overall it is very simple to use and I like the transparency to do our transactions and great a report, I really like how easy and accurate it is to track donations and the donors.
I love the ease of creating invoices. It's very easy to get paid and I love that I get notified instantly upon getting a paid invoice.
It is very user friendly. I love the webinars that are available to help you navigate your way around the software.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

My records were a jumbled mess, and the tech support was awful. They’d say someone is going to call , then that person would email instead.
I dislike being unable to undo batches of reconciliations to fix errors.
Doing a bank reconciliation is more complex than the desktop version. There was a problem with the AZ withholding and they have never fixed it.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features104
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • BIM Modeling
  • Bank Reconciliation
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bookkeeping Services Integration
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • CPA Firms
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Change Order Management
  • Chart of Accounts
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contribution Tracking
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Credit Card Processing
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Electrical Estimating
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Profiles
  • Equipment Tracking
  • Estimating
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Residential
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • HVAC Estimating
  • Historical Database
  • Hourly Billing
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Key Performance Indicators
  • Membership Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Nonprofits
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Management
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pledge Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Predictive Analytics
  • Product Identification
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • SSL Security
  • Sales Tax Management
  • Scorecards
  • Search/Filter
  • Self Service Portal
  • Self-Service Reporting
  • Social Media Integration
  • Spend Control
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction History
  • Transaction Management
  • Trip Logs
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • W-2 Preparation
  • Wage Garnishment
  • Website Management
  • What-if Analysis
  • Workflow Configuration
  • Workflow Management
  • Total features193
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Audit Trail
  • Automatic Billing
  • Automatic Time Capture
  • BIM Modeling
  • Bank Reconciliation
  • Bid Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bookkeeping Services Integration
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • CPA Firms
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Change Order Management
  • Chart of Accounts
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contribution Tracking
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Cost Management
  • Credit Card Processing
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Electrical Estimating
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Profiles
  • Equipment Tracking
  • Estimating
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Government
  • For Legal Professionals
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Residential
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • HVAC Estimating
  • Historical Database
  • Hourly Billing
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Key Performance Indicators
  • Membership Management
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Nonprofits
  • Online Forms
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Management
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pledge Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Predictive Analytics
  • Product Identification
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • SSL Security
  • Sales Tax Management
  • Scorecards
  • Search/Filter
  • Self Service Portal
  • Self-Service Reporting
  • Social Media Integration
  • Spend Control
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Transaction History
  • Transaction Management
  • Trip Logs
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • W-2 Preparation
  • Wage Garnishment
  • Website Management
  • What-if Analysis
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations340
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1196
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

MP
AvatarImg

Melinda P.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Honest review

Reviewed 2 years ago
Pros

Super easy to use. Keeps track of everything.

Cons

Don’t really have any cons other than wish I could integrate Quickbooks online

AvatarImg
AvatarImg

Richard B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Great app for online invoicing

Reviewed 8 years ago

Using two subscriptions Freshbooks allowed us to invoice and collect payment in two currencies from our single website. We found the service to be efficient and user-friendly.

Pros

Easy way to create professional looking invoices and offer online payment to clients.

Cons

We were not able to easily or seamlessly integrate it with Quickbooks online.

MA
AvatarImg

Md A.

Arts and Crafts, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

amazing and good

Reviewed 6 months ago
Pros

No pros were added to this review

Cons

There aren’t nearly as many reports in FreshBooks as you get in QuickBooks Online

RG
AvatarImg

Robert G.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Better and cheaper than Quickbooks!!

Reviewed 2 years ago

Love it switching all my companies over ASAP

Pros

Love that this software is better and cheaper than QuickBooks. We started with QuickBooks online getting charged 9.99 a month now its over $50

Cons

So far we have not found anything that we would consider a con.

KS
AvatarImg

Kristin S.

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks Review

Reviewed 9 months ago

I relish a lot with FreshBooks:- Financial reporting, invoice customization and inventory control.

Pros

FreshBooks automates complex accounting tasks such as AP, AR and general ledger.I like that FreshBooks has mobile application for iOS that help me carry accounting tasks on the go.

Cons

Unfortunately, FreshBooks does not offer capabilities for global enterprise corporations until it is integrated with external accounting apps like QuickBooks Online.

AR
AvatarImg

Verified reviewer

Design, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FreshBooks logo

FreshBooks

An alternative to quickbooks

Reviewed 4 years ago

It's a good alternative to quickbooks if you want to pay slightly less.

Pros

Freshbooks is slightly cheaper than quickbooks, but has mostly the same functionalities. It's accessible online so you can use anywhere.

Cons

It does have a learning curve. Sometimes linking up to your banks and financial systems took multiple tries.

AvatarImg
AvatarImg

Blake B.

Mining & Metals, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Reasonable competitive software to QuickBooks

Reviewed 5 years ago

We have several online businesses that feed into different accounting systems for ease of year end taxes and numbers. Freshbooks was a decent alternative to Quickbooks -- we chose Freshbooks because Quickbooks keeps raising their prices.

Pros

Reports & data download faster due to the FreshBooks server setup. The user interface is not very different from other entry-level accounting software, the data download speeds are much higher.

Cons

Quickbooks customer service is truly superb. Not only do they understand accounting, but also software and tech. We had that service level expectation when we came to Freshbooks, and we were let down.

HG
AvatarImg

Heather G.

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Setup and creating invoices is a cinch!

Reviewed 6 years ago
Pros

The setup of your information on this software is amazingly simple in today's way too many options for things technological society. Navigation is clear and concise with no nonsense templates and branding. This software can also be used for free if you only have 2 or 3 clients!

Cons

The software allows you to enter inventory items on an invoice, but does not actually keep up with or track inventory for you. The software is very comparable in aesthetics, functionality and pricing as Quickbooks Online, except that Quickbooks has the Inventory feature.

AA
AvatarImg

Ahmed A.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Great Product; Spam Calls Needs to Relax

Reviewed 5 years ago
Pros

-Intuitive interface -Easy to understand and learn -Low price compared to Quickbooks -Access anywhere since its online -Customer support seems to be responsive

Cons

If you give them your real phone number, good luck. They will call you non stop trying to figure out if you want to buy a bigger package or why you aren't resubscribing anymore. I kept answering their calls until I realized that no one was communicating to one another that they had already spoken to me.

AR
AvatarImg

Verified reviewer

Management Consulting, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

FreshBooks logo

FreshBooks

Incomplete for an accounting app

Reviewed 6 years ago
Pros

The app is OK for self-employed people. The app is OK for invoicing clients, but I would not do all the accounting with it. The website looks nice.

Cons

In my opinion, the app is not a real accounting system. I prefer using Quickbooks online. The app can not be used in French. The different plans prices are based on the number of clients.

AvatarImg
AvatarImg

Elvis Pua L.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Powerful Invoicing Services

Reviewed 2 years ago

In migrating from manual to computerized accounting system, freshbooks helps me to save my time in making a manual entries of expenses by uploading directly to expenses ledger. No need to make a multiple daily expenses entries.

Pros

It has the best and powerful invoicing services. Freshbooks fits for small/medium size construction business with few staff. With it's mobile application features, vendor's sales invoice can easily be uploaded to the system where ever you are. In terms of customer service supports, they are responsive and well knowledgeable about the system.

Cons

Limited user and client in lower subscriptions. Freshbooks should consider increasing the number of user and client in lower tier in which it will be more competitive to the other softwares like Quickbooks Online and Xero.

AR
AvatarImg

Verified reviewer

Internet, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Good for small businesses but not the cheapest

Reviewed 5 years ago

While it would totally work for a small business, this is definitely not the best option for mid- to large size company. It is a good choice for your basic needs (in you are not concerned about pricing). If you are going to need more features like payroll (reporting and remitting payments), GST handling (reporting and remitting), accounting (managing and reconciling accounts), inventory management, no limit to the number of your clients. Then, for sure, just get QuickBooks Online.

Pros

Great and easy to use interface. I would say the name speaks for itself... It is very "fresh" and it does what it needs to. Reliable choice for a small business.

Cons

A bit high pricing (even compared to QuickBooks). Especially, if you consider that it does not provide near as many features as QB Online does. So the price is a downside as well as limited features.

BB
AvatarImg

Beckyjo B.

Leisure, Travel & Tourism, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Simple & Easy for Small Companies

Reviewed 5 years ago

I get paid faster. My clients are happy with the billing process.

Pros

FreshBooks is very easy to use. It is also easy to set up online payments. They do have a more advanced double entry program which I will likely upgrade to in the future.

Cons

The version I have has a very limited number of clients that I can have. This includes active and archived clients. It makes it difficult to manage if you have over 3 clients. The work around is to bill everyone under miscellaneous and track it in a spreadsheet.

AC
AvatarImg

Amir C.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FreshBooks logo

FreshBooks

Great competitor to Quickbooks!

Reviewed 6 years ago
Pros

Easy and intuitive! Freshbooks links well to other platform (similar to Quickbooks) There's also the option to use Zapier if Freshbooks doesn't have native link

Cons

The dashboard reporting is not as extensive as Quickbooks. I think Quickbooks still takes the cake for that.

AO
AvatarImg

Ashiel O.

Financial Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks review

Reviewed 7 years ago

This is a great cloud based accounting software tool that allows users to be more mobile than ever.

Pros

Great Mobility

Cons

Not very compatible with Quickbooks

NR
AvatarImg

Nancy R.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FreshBooks logo

FreshBooks

Customer Support sank it for me

Reviewed a year ago

With improved customer support Freshbooks would be improved

Pros

Seems to be a good product. Easy transition from Quickbooks. Cost was better than quickbooks.

Cons

I had problems during the weekend and no customer support was available. My business was severely impacted

Vendor response

Hey Nancy, thank you for taking the time to share your review of FreshBooks. I have ensured that your feedback regarding weekend customer support has been raised to our team here. Should you have any additional feedback or anything you require assistance with, our Support Team is happy to help! You can find contact details in the Help page of your account or here: https://www.freshbooks.com/contact ^DM

TD
AvatarImg

Tia D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks is so intuitive and easy!

Reviewed 7 years ago

It is a great program for any business and it is completely and easily branded to your look and feel creating a great experience for your customers.

Pros

So easy and user-friendly

Cons

Not as robust as QuickBooks

AR
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Verified reviewer

Construction,

Used daily for 1-2 years

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  • Value for money
  • Ease of use
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FreshBooks

Freshbooks allows quick and easy invoicing

Reviewed 7 years ago
Pros

I love the ease of use. Freshbooks has a positive spin on invoicing and making sure you get paid so you can continue on with your day.

Cons

I wish Freshbooks did more to compete with software such as Quickbooks. I had to migrate from Freshbooks to Quickbooks after my business grew.

RH
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Rufus H.

Construction, self-employed

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  • Value for money
  • Ease of use
  • Features
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FreshBooks

I would love it more if it did more.

Reviewed 8 years ago

So much more intuitive than Quickbooks. However because of the shortcomings with reports etc. I'm forced to use Quickbooks also. I wish the people at Freshbooks could teach Quickbooks how to make things user friendly.

Pros

Easy, intuitive, fast.

Cons

Limited capabilities.

PS
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Pol S.

Nonprofit Organization Management, 51-200 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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FreshBooks

It's great for a single contractor or a very small business

Reviewed 8 years ago

Easy to get in, create decent invoices to send to clients. I love the auto-tickling of clients to pay and the online payment opportunities. The site is starting to get a little bit long in the tooth these days, and I feel like other opportunities like quickbooks online may be a better solution in the long run.

Pros

Easy to get in and get going. The followup on invoices is great (both for me and to the client).

Cons

The site design and aesthetic are a little old-fashioned at this point, and it feels a little bit abandoned.

Vendor response

Hi Pol! Tim L. from FreshBooks here, thanks for your feedback! I'm glad to hear that you're loving the auto-tracking of clients' payments and invoice. I do hear you in regards to your concerns about the design. I have great news for you though. We just launched in September a brand new FreshBooks with completely new design. It's something we've been working on for a long time! You can see some of the new design here: https://www.freshbooks.com/invoice Feel free to contact our support team at support@freshbooks.com, or give us a call so we can see if you'd like to see if you can switch your account over to the new app. Best, - Tim L. @ FreshBooks

AH
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Angelo H.

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FreshBooks

Not Quite

Reviewed 7 years ago
Pros

I like the interface of the software. Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

Cons

Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

TR
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Tumelo R.

Business Supplies and Equipment, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

FreshBooks Review

Reviewed 3 years ago

-Create and send invoices to clients, -Track and manage expenses. -The software integrate easily with other platforms like QuickBooks, PayPal, Wix, etc.

Pros

The software is easy to use, it provide payroll monitoring easy. You can create invoices automatically with FreshBooks. You can also connect QuickBooks online with FreshBooks using OneSaas and automatically get your invoice data. Very awesome software indeed!! The integration is awesome!

Cons

Email click through sometimes don't work. Except this I am super ok with FreshBooks software!!

ZD
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Zoe D.

Nonprofit Organization Management, 51-200 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreshBooks

Better than QuickBooks...in some ways

Reviewed 5 years ago
Pros

Unlike QuickBooks, FreshBooks has a time-tracking feature.

Cons

The basic version of FreshBooks only allows the user to have a limited number of clients. One the other hand, QuickBooks does not limit the number of possible clients.

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Christopher K.

11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreshBooks

Freshbooks eliminated our Accounts Receivables! It's so easy to get clients to pay quickly!

Reviewed 6 years ago

I eliminated the Accounts Receivable for an Advertising business that my non-profit organization operates. It makes it easy to do remote sales of advertising, to let them pay whoever they like to, and to keep good records. It's a no-brainer!

Pros

Fast and easy to make invoices! Easy for them to pay. Stripe and Paypal integration! Interface is clean and simple, support is friendly, and it just works!

Cons

Hard to say because it is serving so well. Maybe some integration directly into our quickbooks online, which I haven't looked into how to do yet, but could be nice. Maybe it would also be cool if you could generate the invoices directly from Gmail somehow? :)

JI
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Javed I.

Utilities, 11-50 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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FreshBooks

Fresh book

Reviewed 2 years ago
Pros

It's a change life software have a all things in this

Cons

Online invoice and billing and online payment also

SB
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Sarah B.

Market Research, self-employed

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks Online Advanced

Less Is More

Reviewed 10 months ago

Overall, it's an amazing product however FreshBooks is another product I like as well.

Pros

It allows more users, which is amazing for me considering I am beginning to look for more help; easier for me to transfer or integrate my current data to my current subscription and it automatically handles a lot of things for me based off the last time things were updated!

Cons

Definitely leaves you without control in some ways and I have ran into a few minor issues as far as the security and software.

KM
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Kyle M.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks Online Advanced

Does What It's Supposed To Do

Reviewed 6 years ago
Pros

- Easy to use - Relatively good automation & tracking of expenses // income reporting - Quick pull reporting

Cons

- Better options for the cost - Better solution for growing businesses (10+ Employees), if you are a solopreneuer (with some contractors) I would use Freshbooks instead

RG
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Robert G.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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QuickBooks Online Advanced

Easy to use product but they keep raising prices every year

Reviewed 2 years ago

Easy to use but its getting costly

Pros

It very easy to use and teach someone to use.

Cons

Price goes up every year. Our monthly cost for quickbooks online has tripled over the last 3 years... If it goes up again we may switch to Freshbooks