FreshBooks vs QuickBooks Online Advanced Comparison

Super easy to use. Keeps track of everything.

Don’t really have any cons other than wish I could integrate Quickbooks online

Easy way to create professional looking invoices and offer online payment to clients.

We were not able to easily or seamlessly integrate it with Quickbooks online.

Love that this software is better and cheaper than QuickBooks. We started with QuickBooks online getting charged 9.99 a month now its over $50

So far we have not found anything that we would consider a con.

Freshbooks is slightly cheaper than quickbooks, but has mostly the same functionalities. It's accessible online so you can use anywhere.

It does have a learning curve. Sometimes linking up to your banks and financial systems took multiple tries.

The setup of your information on this software is amazingly simple in today's way too many options for things technological society. Navigation is clear and concise with no nonsense templates and branding. This software can also be used for free if you only have 2 or 3 clients!

The software allows you to enter inventory items on an invoice, but does not actually keep up with or track inventory for you. The software is very comparable in aesthetics, functionality and pricing as Quickbooks Online, except that Quickbooks has the Inventory feature.

Reports & data download faster due to the FreshBooks server setup. The user interface is not very different from other entry-level accounting software, the data download speeds are much higher.

Quickbooks customer service is truly superb. Not only do they understand accounting, but also software and tech. We had that service level expectation when we came to Freshbooks, and we were let down.

-Intuitive interface -Easy to understand and learn -Low price compared to Quickbooks -Access anywhere since its online -Customer support seems to be responsive

If you give them your real phone number, good luck. They will call you non stop trying to figure out if you want to buy a bigger package or why you aren't resubscribing anymore. I kept answering their calls until I realized that no one was communicating to one another that they had already spoken to me.

The app is OK for self-employed people. The app is OK for invoicing clients, but I would not do all the accounting with it. The website looks nice.

In my opinion, the app is not a real accounting system. I prefer using Quickbooks online. The app can not be used in French. The different plans prices are based on the number of clients.

It has the best and powerful invoicing services. Freshbooks fits for small/medium size construction business with few staff. With it's mobile application features, vendor's sales invoice can easily be uploaded to the system where ever you are. In terms of customer service supports, they are responsive and well knowledgeable about the system.

Limited user and client in lower subscriptions. Freshbooks should consider increasing the number of user and client in lower tier in which it will be more competitive to the other softwares like Quickbooks Online and Xero.

Great and easy to use interface. I would say the name speaks for itself... It is very "fresh" and it does what it needs to. Reliable choice for a small business.

A bit high pricing (even compared to QuickBooks). Especially, if you consider that it does not provide near as many features as QB Online does. So the price is a downside as well as limited features.

FreshBooks is very easy to use. It is also easy to set up online payments. They do have a more advanced double entry program which I will likely upgrade to in the future.

The version I have has a very limited number of clients that I can have. This includes active and archived clients. It makes it difficult to manage if you have over 3 clients. The work around is to bill everyone under miscellaneous and track it in a spreadsheet.

Easy and intuitive! Freshbooks links well to other platform (similar to Quickbooks) There's also the option to use Zapier if Freshbooks doesn't have native link

The dashboard reporting is not as extensive as Quickbooks. I think Quickbooks still takes the cake for that.

Great Mobility

Not very compatible with Quickbooks

Seems to be a good product. Easy transition from Quickbooks. Cost was better than quickbooks.

I had problems during the weekend and no customer support was available. My business was severely impacted

Hey Nancy, thank you for taking the time to share your review of FreshBooks. I have ensured that your feedback regarding weekend customer support has been raised to our team here. Should you have any additional feedback or anything you require assistance with, our Support Team is happy to help! You can find contact details in the Help page of your account or here: https://www.freshbooks.com/contact ^DM

So easy and user-friendly

Not as robust as QuickBooks

I love the ease of use. Freshbooks has a positive spin on invoicing and making sure you get paid so you can continue on with your day.

I wish Freshbooks did more to compete with software such as Quickbooks. I had to migrate from Freshbooks to Quickbooks after my business grew.

Easy to get in and get going. The followup on invoices is great (both for me and to the client).

The site design and aesthetic are a little old-fashioned at this point, and it feels a little bit abandoned.

Hi Pol! Tim L. from FreshBooks here, thanks for your feedback! I'm glad to hear that you're loving the auto-tracking of clients' payments and invoice. I do hear you in regards to your concerns about the design. I have great news for you though. We just launched in September a brand new FreshBooks with completely new design. It's something we've been working on for a long time! You can see some of the new design here: https://www.freshbooks.com/invoice Feel free to contact our support team at support@freshbooks.com, or give us a call so we can see if you'd like to see if you can switch your account over to the new app. Best, - Tim L. @ FreshBooks

I like the interface of the software. Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far. Not much to like when you've already used Quickbooks.

Easy, intuitive, fast.

Limited capabilities.

The software is easy to use, it provide payroll monitoring easy. You can create invoices automatically with FreshBooks. You can also connect QuickBooks online with FreshBooks using OneSaas and automatically get your invoice data. Very awesome software indeed!! The integration is awesome!

Email click through sometimes don't work. Except this I am super ok with FreshBooks software!!

Fast and easy to make invoices! Easy for them to pay. Stripe and Paypal integration! Interface is clean and simple, support is friendly, and it just works!

Hard to say because it is serving so well. Maybe some integration directly into our quickbooks online, which I haven't looked into how to do yet, but could be nice. Maybe it would also be cool if you could generate the invoices directly from Gmail somehow? :)

Unlike QuickBooks, FreshBooks has a time-tracking feature.

The basic version of FreshBooks only allows the user to have a limited number of clients. One the other hand, QuickBooks does not limit the number of possible clients.

More innovative and quicker to market with new integrations and functionality.

Freshbooks doesn't have the same level of adoption as Quickbooks.

Freshbooks has a fresh, modern design that is refreshing to use when compared to QuickBooks Online. It’s geared toward freelancers and is simple and offers a lot of tools that freelancers need all in one place (invoicing, accounting, time tracking, and simple project management.)

The main con of Freshbooks is its pricing structure. Rather than monthly pricing that increases if you need more functionality, it’s based on client number. In theory this sounds good, but it also means you inevitably must upgrade when your client base reaches a certain threshold, even if your needs don’t increase. For my business, I only ever need invoicing and accounting; but once my client base passes 50, I would have to upgrade to the $50/mo level—which is double of QuickBooks and doesn’t have as many features.

It's easier to use the competing Quickbooks brand.

Still many bugs in the software that need to be fixed for reliability.

- Easy to use - Relatively good automation & tracking of expenses // income reporting - Quick pull reporting

- Better options for the cost - Better solution for growing businesses (10+ Employees), if you are a solopreneuer (with some contractors) I would use Freshbooks instead

It very easy to use and teach someone to use.

Price goes up every year. Our monthly cost for quickbooks online has tripled over the last 3 years... If it goes up again we may switch to Freshbooks