FreshBooks vs QuickBooks Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Amir Chang

Great competitor to Quickbooks!

2018-05-02

Pros

Freshbooks links well to other platform (similar to Quickbooks) There's also the option to use Zapier if Freshbooks doesn't have native link

Cons

The dashboard reporting is not as extensive as Quickbooks. I think Quickbooks still takes the cake for that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Tia Diaz

FreshBooks is so intuitive and easy!

2017-01-10

It is a great program for any business and it is completely and easily branded to your look and feel creating a great experience for your customers.

Pros

So easy and user-friendly

Cons

Not as robust as QuickBooks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Ashiel OJeda

Freshbooks review

2017-01-09

This is a great cloud based accounting software tool that allows users to be more mobile than ever.

Pros

Great Mobility

Cons

Not very compatible with Quickbooks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Nope

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

Freshbooks allows quick and easy invoicing

2017-11-10

Pros

I love the ease of use. Freshbooks has a positive spin on invoicing and making sure you get paid so you can continue on with your day.

Cons

I wish Freshbooks did more to compete with software such as Quickbooks. I had to migrate from Freshbooks to Quickbooks after my business grew.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Angelo Hijada

Not Quite

2017-06-07

Pros

Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far.

Cons

Freshbooks, as you can tell from the name, takes on Quickbooks... but it doesn't get very far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
( company, 11-50 employees)

Low cost makes it a great alternative to QuickBooks but lacks important functionality

2018-06-14

Easy to use and easy to learn. Good for someome who has little knowledge of record keeping and book keeping. Great for mobile businesses or people on the go.

Pros

This software is very easy to use and can be picked up by anybody, even with very little knowledge about bookkeeping. The ability to take pictures of receipts is helpful and it is easy to do work on the go.

Cons

This software makes it difficult to do more complicated adjustments and does not have the same functionalities as QuickBooks. I don't like the layout as it is more like an app then accounting software and is different enough from QuickBooks that it can be difficult moving from QuickBooks to Freshbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Rufus Howard

Verified Reviewer

I would love it more if it did more.

2016-03-16

So much more intuitive than Quickbooks. However because of the shortcomings with reports etc.

Pros

Easy, intuitive, fast.

Cons

Limited capabilities.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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jose mendoza

Accounting Organizer

2019-04-16

But the mobile aps are very user friendly!

Pros

I like it a little more than QuickBooks. Its easier for me to use when it comes to tax time.

Cons

Its is more expensive than quickbooks so that's a downfall for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Molly Schiff

Great for a small business - features are a bit limited

2018-11-23

Great for a smaller business who may not need something as feature-driven as quickbooks.

Pros

Loved the price and ease of use of this software - a bit of a learning curve but if you've used similar invoice/accounting programs the functionality is very similar.

Cons

Was lacking some of the features other similar programs (like quickbooks) has.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Melvin Rayappa

Quickbooks replacement

2018-10-23

Pros

It's easier to use the competing Quickbooks brand.

Cons

Still many bugs in the software that need to be fixed for reliability.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Richard Burke

Verified Reviewer

Great app for online invoicing

2016-03-11

Using two subscriptions Freshbooks allowed us to invoice and collect payment in two currencies from our single website. We found the service to be efficient and user-friendly.

Pros

Easy way to create professional looking invoices and offer online payment to clients.

Cons

We were not able to easily or seamlessly integrate it with Quickbooks online.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Accounting company, 1-10 employees)

Fresh books is decent, but doesn't hold up to quickbooks name.

2018-09-27

FreshBooks is great for your small business, but I wouldn't recommend it for a zookeeper or accountant managing several companies.

Pros

I learned with quickbooks through school, and when I started my own company decided to give FreshBooks a try to look at all my options.

Cons

I think since I have been so use to using quickbooks, I was just more familiar with quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from FreshBooks


Hey there, thank you for taking the time to share this feedback.

You are correct that FreshBooks is different from more traditional accounting softwares, and is designed for small service-based businesses. FreshBooks is a single entry accounting system, but our team has been working to expand the accounting features and reports that we offer. This can be seen in our recent additions of the General Ledger, Chart of Accounts, and Trial Balance reports.

If there's any specific feedback about features that you would like to see in FreshBooks, feel free to send those our way at support@freshbooks.com. ^DM

FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Design company, 1-10 employees)

Great invoicing system

2019-03-26

Our overall experience with freshbooks has been fantastic. Super easy to use, can update invoice on my phone from jobsites and has lots of great features for keeping us organized.

Pros

I love how easy this software is to use. It takes only minutes to create comprehensive invoices and proposals for our clients. It is also user friendly for our clients to view which is a huge plus. All the reports are great for end of year account or even just tracking project by project. I would highly recommend for people needing an invoicing system on the go.

Cons

Had a little trouble with connecting to our accounting software and it wasn't quickbooks compatible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Internet company, myself only employees)

Great Product

2019-01-28

Pros

I switched from QuickBooks to Freshbooks over a year ago and don't regret it for a minute.

Cons

Nothing. It's easy to use and perfect for my small business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Heather Graham

Setup and creating invoices is a cinch!

2018-03-13

Pros

The setup of your information on this software is amazingly simple in today's way too many options for things technological society. Navigation is clear and concise with no nonsense templates and branding. This software can also be used for free if you only have 2 or 3 clients!

Cons

The software is very comparable in aesthetics, functionality and pricing as Quickbooks Online, except that Quickbooks has the Inventory feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
A verified reviewer

As a software programmer on contract, I really liked their timer feature to track the work I did.

2018-01-18

It was an ok accounting tool for my self-employed business. I was able to generate Invoices a lot easier with their timer feature.

Pros

I liked their timer feature. It helped me a lot when tracking how much I worked on a project, also helped me with billing my clients

Cons

I switched to Quickbooks because Freshbooks wasn't capable of many things that Quickbooks could do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Thaddeus W. Nienajadly, II

Freshbooks are Fresh!

2018-09-10

I have used it off and on over the years or had clients who have.

Pros

It's low cost is really a plus for a growing size company like ours.

Cons

It doesn't do everything Quickbooks does, but most people don't need those extra bells and whistles either.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kelly Rankin-Gomez

Easy to use

2017-07-27

Pros

Unlimited access to data and it worked well with my operating system which is great since so many other programs have problems depending on location and operating system.

Cons

Does not interface with Quickbooks. It is time consuming re-entering information that was already entered once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Anonymous
(Marketing and Advertising company, myself only employees)

Asome alternative to Quickbooks

2018-09-10

Overall, I really like FreshBooks with the ability to easily link my bank, upload my logo, and implement PayPal for my customers to easily pay for products and services.

Pros

I loved ditching quickbooks for this easy to use softare that is cloud-based.

Cons

What I like the least is that I was unable to use multiple businesses within the cloud.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Ivan Mladenovic

Excellent Software, Great Integration, Needs Better Reporting

2017-10-09

Pros

Very easy to setup and use, great emailing features for invoices, estimates. Follow-up for payment is great too.

Cons

Lack of integration with Quickbooks for real accounting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Jake Stoker

I don't really use this software in my job. I have used it but don't seem to need it

2018-06-18

Pros

It seems to be cheap compared to quickbooks

Cons

I find more use using quickbooks. Not to knock freshbooks, but I don't really need another accounting software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Karen Karner

Great value but not as good as quickbooks

2018-03-26

Pros

Tracking all your invoices is much easier in this program than quickbooks however not as good in the other features.

Cons

It is not quite as good as quickbooks when it comes to categorizing transactions and keeping a budget.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kristen Zalatan

Better than Quickbooks, but I liked the old one more

2018-11-26

We moved to Quickbooks, but liked Freshbooks better for ease of use.

Pros

It's really easy to use and when I was using it, it accepted credit card payment without additional fees. Not sure if they do that any more.

Cons

They increased their prices and it became unaffordable for us.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Allison Zang

great software

2017-11-15

Pros

easy to use made my business accounting easy to do and follow. i love the support and communication with my accountant.

Cons

does not integrate with as many banks and services as QuickBooks. I had a learning curve with the interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Anonymous
(Architecture & Planning company, 51-200 employees)

FreshBooks

2019-03-09

Because of it's availability to use it easily I preferred it than quickbooks.

Pros

It's easy to use and they have the best attractive templates.

Cons

You can use it on your moblie phone, easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
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Kyle Musser

Verified Reviewer

Does What It's Supposed To Do

2018-03-31

Pros

- Easy to use - Relatively good automation & tracking of expenses // income reporting - Quick pull reporting

Cons

- Better options for the cost - Better solution for growing businesses (10+ Employees), if you are a solopreneuer (with some contractors) I would use Freshbooks instead

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
QuickBooks Reviews
QuickBooks
Accounting & business management for small businesses
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