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HoneyBook vs Tripleseat Comparison
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Overview
HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments,...
Tripleseat: The Premier Hospitality Management Platform Tripleseat is an easy-to-use sales and event management platform...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
39
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.
Pros
I love the customization and ease of adding new menu items. The reporting is excellent for keeping track of sales and other marking tools.
Overall, everything has been great. Every time I've needed help with something, the customer service has been prompt, kind, thorough and very helpful.
I love how easy it is to use, great functions and how it is still evolving and adding new features to help make event planning seem-less.
Cons
I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
Buggy, intermittent problems coupled with poor tech suport.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
Cons
Hated the discussion thread where you create a weird email address. I prefer not to have this function at all.
The only complication we've had so far is when trying to set up a refundable damage deposit and then refund it can be a bit clunky in the "financials" section.
I do find the team communication feature to be very confusing or unnecessary.
Key features
- Total features135
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Authentication
- Availability Management
- Banquet Management
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Booking Management
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Canned Responses
- Cataloging/Categorization
- Channel Analytics
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Completion Tracking
- Conferences/Conventions
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Library
- Contract Drafting
- Contract/License Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Visualization
- Deadline Management
- Debit/Credit Card Processing
- Design Templates
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Expense Tracking
- FAQ
- Facility Scheduling
- File Sharing
- Financial Analysis
- Financial Management
- Food & Beverage Management
- For Breweries
- For Catering Businesses
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Management
- General Ledger
- Group Scheduling
- Historical Reporting
- Hourly Billing
- In-Person Payments
- Interaction Tracking
- Interactive Reports
- Internal Meetings
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Kitchen/Menu Management
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Live Chat
- Marketing Automation
- Meeting Management
- Meeting Room Booking
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Sync
- Multi-Facility
- Multi-Location
- No-Code
- Online Booking
- Online Invoicing
- Online Ordering
- Online Payments
- Payment Processing
- Payment Processing Services Integration
- Performance Metrics
- Pipeline Management
- Pre-built Templates
- Predictive Analytics
- Process Modeling & Designing
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Proposal Generation
- Proposal Management
- Purchasing & Receiving
- Quotes/Estimates
- RFP Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Invoicing
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Request Escalation
- Reservations Management
- Response Management
- Restriction Management
- Room Availability Schedule
- Room Block Management
- Room Booking
- Room Inventory
- Routing
- Rules-Based Workflow
- Sales Forecasting
- Sales Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Self Service Portal
- Signature Management
- Social Media Integration
- Social Promotion
- Source Tracking
- Status Tracking
- Summary Reports
- Task Management
- Task Scheduling
- Tax Calculation
- Team Collaboration
- Template Management
- Templates
- Third Party Integrations
- Time Tracking
- To-Do List
- Transaction History
- User Management
- Version Control
- Vineyard Management
- Wait List Management
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Weddings/Parties
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
- iCalendar Support
- Total features127
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Authentication
- Availability Management
- Banquet Management
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Booking Management
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Canned Responses
- Cataloging/Categorization
- Channel Analytics
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Completion Tracking
- Conferences/Conventions
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Library
- Contract Drafting
- Contract/License Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Visualization
- Deadline Management
- Debit/Credit Card Processing
- Design Templates
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Event Calendar
- Event Management
- Event Marketing
- Event Scheduling
- Expense Tracking
- FAQ
- Facility Scheduling
- File Sharing
- Financial Analysis
- Financial Management
- Food & Beverage Management
- For Breweries
- For Catering Businesses
- For Mac Devices
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Management
- General Ledger
- Group Scheduling
- Historical Reporting
- Hourly Billing
- In-Person Payments
- Interaction Tracking
- Interactive Reports
- Internal Meetings
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Kitchen/Menu Management
- Knowledge Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Live Chat
- Marketing Automation
- Meeting Management
- Meeting Room Booking
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Channel Sync
- Multi-Facility
- Multi-Location
- No-Code
- Online Booking
- Online Invoicing
- Online Ordering
- Online Payments
- Payment Processing
- Payment Processing Services Integration
- Performance Metrics
- Pipeline Management
- Pre-built Templates
- Predictive Analytics
- Process Modeling & Designing
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Proposal Generation
- Proposal Management
- Purchasing & Receiving
- Quotes/Estimates
- RFP Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Recurring Invoicing
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Request Escalation
- Reservations Management
- Response Management
- Restriction Management
- Room Availability Schedule
- Room Block Management
- Room Booking
- Room Inventory
- Routing
- Rules-Based Workflow
- Sales Forecasting
- Sales Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Self Service Portal
- Signature Management
- Social Media Integration
- Social Promotion
- Source Tracking
- Status Tracking
- Summary Reports
- Task Management
- Task Scheduling
- Tax Calculation
- Team Collaboration
- Template Management
- Templates
- Third Party Integrations
- Time Tracking
- To-Do List
- Transaction History
- User Management
- Version Control
- Vineyard Management
- Wait List Management
- Web Forms
- Web-based Deployment
- Website Integration
- Website Management
- Weddings/Parties
- Whitelisting/Blacklisting
- Workflow Configuration
- Workflow Management
- iCalendar Support
Integrations
- Total integrations79
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations18
- Authorize.Net
- Dynamics 365
- Dynamics 365 Business Central
- FreshBooks
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Sage Intacct
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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