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Tripleseat

Guest and event management tool for hospitality businesses

Last updated: January 2025

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Table of Contents

Tripleseat - 2025 Pricing, Features, Reviews & Alternatives

What is Tripleseat?

Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue.

Tripleseat's comprehensive suite of tools lets stakeholders simplify every aspect of event management. The platform's direct lead capture integrates with websites and social media to ensure no lead goes unnoticed, while the centralized lead dashboard and automated responses enhance productivity and response times. Customizable lead forms and diagramming tools allow businesses to collect critical event details and showcase the venue's versatility, converting more leads into bookings.

The platform's mission-critical event management features harmonize the entire event planning workflow. Online booking calendars eliminate scheduling conflicts, automated document creation generates professional proposals and contracts, and the client collaboration portal enhances engagement. Tripleseat's data and analytics capabilities provide real-time insights to implement strategic decisions, supercharging event performance.

Benefits of using Tripleseat

Streamlines event booking and management to boost productivity without increasing workload.

Captures leads directly from website and social to ensure no inquiries are missed.

Centralized lead dashboard for easy tracking and management.

Automates lead response for quick follow-up and higher conversion.

Provides immersive 3D walkthroughs to showcase venue flexibility.

Starting from

No pricing info

book a demo

Tripleseat's key features

Most critical features, based on insights from Tripleseat users:

Lead Capture

4.8

(6)

Weddings/Parties

4.9

(7)

Booking Management

4.5

(4)

Customizable Templates

4.8

(5)

Sales Management

4.4

(5)

Customizable Fields

4.5

(4)

All Tripleseat features

Features rating:

4.5

(524)

Multi-Facility

2.0

(1)

Interactive Reports

5.0

(1)

Order Management

5.0

(2)

For Catering Businesses

5.0

(1)

Real-Time Reporting

5.0

(3)

Electronic Signature

5.0

(1)

Customizable Branding

5.0

(1)

Customer Management

3.0

(1)

Seating Map

4.0

(1)

Alerts/Notifications

5.0

(1)

Venue Management

5.0

(1)

Audience Engagement

4.5

(2)

Calendar Management

4.8

(5)

Billing & Invoicing

3.7

(3)

Third-Party Integrations

5.0

(1)

Event Scheduling

4.9

(23)

Customizable Forms

4.4

(14)

Reporting/Analytics

4.6

(16)

Event Management

4.8

(16)

Contract/License Management

4.9

(9)

Contact Management

4.4

(18)

Food & Beverage Management

5.0

(2)

Online Payments

4.3

(4)

Room Block Management

4.9

(12)

Conferences/Conventions

4.6

(7)

Financial Analysis

5.0

(1)

Activity Dashboard

4.3

(3)

Website Management

4.4

(8)

Social Promotion

4.3

(7)

Registration Management

4.8

(6)

Agenda Management

(0)

Wait List Management

(0)

Vineyard Management

(0)

Attendee Management

(0)

Transaction History

(0)

Ticketing

(0)

Ticket Reservations

(0)

Banquet Management

(0)

Surveys & Feedback

(0)

Summary Reports

(0)

Self Service Portal

(0)

Customer Database

(0)

Customer History

(0)

Exhibit/Vendor Management

(0)

For Breweries

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Proposal Generation

(0)

Point of Sale (POS)

(0)

Historical Reporting

(0)

Kitchen/Menu Management

(0)

Online Ordering

(0)

Tripleseat awards

Ticketing

87/100

Tripleseat alternatives

Tripleseat

4.7

(524)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.6

Customer Support

4.7

Event Booking Engines

4.8

(16)

visit website

Starting from

100

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.8

Value for Money

4.9

Customer Support

5.0

Eventsquid

4.8

(119)

visit website

Starting from

4725

Per year

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.9

Customer Support

4.9

eShow

4.4

(42)

visit website

Starting from

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.6

Tripleseat pricing

Value for money rating:

4.6

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Tripleseat integrations (32)

Integrations rated by users

We looked through 524 user reviews, to identify which products are mentioned as Tripleseat integrations, and what is the users perception.

Prismm

Integration rating: 5.0 (1)

“We create layouts in allseated and attach them to the clients tripleseat event page”

Anonymous Reviewer

Event Coordinator

DoorDash

Integration rating: 2.0 (1)

“This integration is extremely important for getting deliveries to clients who order through tripleseat direct. Unfortunately, more times than not, the driver either doesn't show up at all or show's up very late. We have had to personally deliver orders before due to times not being updated on the drivers side or miscommunication between when we were expecting them versus when they are actually arriving.”

Calista Everitt

Sales & Event Coordinator

Google Calendar

Integration rating: 4.5 (2)

CardConnect

Integration rating: 5.0 (1)

Stripe

Integration rating: 5.0 (1)

Microsoft Outlook

Integration rating: 5.0 (1)

Tripleseat support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Webinars

In Person

Live Online

Videos

Documentation

Tripleseat reviews

Overall rating

4.7

524

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.17/10

Rating distribution

386

115

Pros

“I love the customization and ease of adding new menu items. The reporting is excellent for keeping track of sales and other marking tools.”

Courtney S.

Catering director

“Overall, everything has been great. Every time I've needed help with something, the customer service has been prompt, kind, thorough and very helpful.”

Ryan M.

General Manager

“I love how easy it is to use, great functions and how it is still evolving and adding new features to help make event planning seem-less.”

Matthew B.

Event Director

Cons

“Hated the discussion thread where you create a weird email address. I prefer not to have this function at all.”

Natalie C.

Sales and Events Manager

“The only complication we've had so far is when trying to set up a refundable damage deposit and then refund it can be a bit clunky in the "financials" section.”

Susanna Y.

Director of Keeping it Tight

“I do find the team communication feature to be very confusing or unnecessary.”

Deanna R.

Regional Events Manager

Read all reviews

Tripleseat FAQs

Q. What type of pricing plans does Tripleseat offer?

Tripleseat has the following pricing plans:
Pricing model: Subscription

Q. Who are the typical users of Tripleseat?

Tripleseat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Tripleseat support?

Tripleseat supports the following languages:
English

Q. Does Tripleseat support mobile devices?

Tripleseat supports the following devices:
Android, iPad, iPhone

Q. Does Tripleseat offer an API?

Yes, Tripleseat has an API available for use.

Q. What other apps does Tripleseat integrate with?

Tripleseat integrates with the following applications:
Stayntouch PMS, Constant Contact, Microsoft Outlook, The Loop Experience Platform, OpenTable, Event Staff App, Fishbowl, GoTab POS, Kenect, Publisher Pro, WebRezPro, Square Online, Stripe, SevenRooms, TimeForge, DoorDash, Uniguest, PeopleVine, Cvent Event Management, Fishbowl, Meta for Business, Maestro, Google Calendar, Poppulo, Mailchimp, Prismm, Mews, EventUp Planner

Q. What level of support does Tripleseat offer?

Tripleseat offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat