LendingPad vs Mortgage Automator

LendingWise 

BNTouch Mortgage CRM

LendingWise is an end-to-end digital lending platform that streamlines the loan origination process from application through closing, providing a modern, private-labeled experience for borrowers, brokers & the entire user base for many Private & Commercial Lending products including Bridge, Fix & Fl

Mortgage Automator

Mortgage Automator is a purpose-built loan origination and servicing platform for private and hard money lenders in the US and Canada. It manages the entire loan lifecycle, from application and underwriting through servicing, renewals, and fund management, in one centralized system.

Your Mortgage CRM & Marketing Tools Anywhere.

Automate your marketing, convert more leads, stay top of mind and recruit new partners from anywhere on any device. See why BNTouch's Mortgage CRM & Mobile App have over 700+ five star reviews.

Loan Officer

Multiple support tickets were closed without us having a resolution so it appears they really need to hire a lot more employees to manage their support tickets in a timely fashion

Mortgage Admin

After paying $500 for setup I didn't receive any setup help, there was a terrible onboarding call from a very rude rep and when I tried setting up system by myself I realized so many option items were missing which were promised.

President

The integration was very simple and their customer support team is fast and very effective.

Competing systems have a built in POS with realtor portal.

Allows mortgage originators to work from anywhere with an internet connection.  Responsive UI, mobile friendly.  Work on loan file as well as viewing documents.  Put in tasks, business rules, control users permission levels - all from an intuitive user interface.

Amortization Schedule

Audit Trail

Automated Decisioning/Underwriting

Client Database

Compliance Management

Contact Management

Credit Reporting

Customer Management

Document Management

Document Storage

Electronic Applications

Electronic Signature

Financial Analysis

For Borrowers

For Brokers

Government Loans

HUD Settlement Statements

Lead Management

Lender Search

Loan Management

Loan Origination

Loan Portfolio Management

Loan Processing

Marketing Automation

Mortgages

Multi-Branch

Multi-Company

Online Applications

Outsource Processing

Payment Tracking

Pipeline Management

Pre-Qualification

Pricing Management

Promissory Notes

Real-Time Reporting

Refinance Management

Residential Mortgages

Search/Filter

Third-Party Integrations

Third Party Loan Origination

Visual Presentation

Workflow Management

By industry, LendingPad reviewers are most commonly professionals in financial services (53%). The most frequent use case for LendingPad cited by reviewers is loan origination (89% of reviewers).

Users and use cases

The LendingPad integration most frequently cited by reviewers is Floify, a mortgage product rated 4.1 out of 5 for its integration with LendingPad.

Integrations

LendingPad is a loan origination solution with key features that include loan management, loan processing, document management, online applications, and more.

LendingPad

Web-based

Windows

Android

iPhone

iPad

Calyx Point

MeridianLink Mortgage

Basic

Mortgage Advisor

the ability to collaborate with my processing - borrower and investor on a single platform

Vice President - Enterprise Analytics

Inability of the company admin to manage availability of system fields for use in reports & rules.  

Custom fields are clustered together rather than giving us the ability to arrange them with similar stock fields.

Some basic loan management features, especially amortization & extras payment scenarios, not available

Mortgage Loan Processor

What I love most about LendingPad is that I get to have all of my files in one centrally located LOS.  

Duplications are an issue when applicants are going back into the file, not sure if that is an UI issue.

Love the flow of the application and how fast the responds are when requesting help on items within LendingPad.

Originator and Processor

Templates and automated functions cut down time and promote efficiency as well as accuracy.

Owner-President

I suggest you offer a streamlined tool at a lower cost for thoise brokers that will not use all of the features you offer.

Operations Manager

Document manager not being able to drag documents around, not alot of freedom with it.

Very clunky and constantly have to get in out of the file to verify changes to the file have saved.

Admin could most effectively define that functionality relative to system performance needs.

Loan officer

e.g If while in my NEXA profile, and I also need to access an AXEN loan, I can't open a second window and log into my AXEN LP. If I try this, the NEXA LP window logs out. If I had more time, I could tell you about more problems.

There are so many tabs and maybe not enough as there is so much going on that you can't figure out where to go to find what you need.

Too glitchy, missing useful features like document requests.

Mortgage Broker

Its quick to save a file and I can work on multiple tabs/files at the same time

Sr Loan Processor

Ability to add/select a new AE/rep from wholesale lender.

Director of Operations

It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs.

With lending pads I have to review, then double check then check again because somethings probably missing.  

Director of Quality Assurance

Good to very good - we recognize operator user is part of the problem but we need more complete data on our reports.  

We do know borrowers that are not techy can get overwhelmed- but really the whole functionality should be better distributed.

Owner

Every LOS takes time to learn,  Lending Pad is better than most, but still requires a learning curve.

I asked them to cancel my service and issue a refund and they closed my account and refused to issue any refund after charging less then a week ago for $592.00 now I have opened a credit card dispute to get my money back but I want anyone deciding not to go with them they are running a scam and you will end up paying for 2 systems!!!

Managing Owner

it can be difficult to locate certain ratios or numbers

Mortgage Loan Originator

The “customizability” of various features of the program.

Broker - Owner

Duplicate submissions are really annoying and there isn't anything in place to prevent these.  

Account Manager

it goes down a lot and I have to keep switching browsers back & forth

The customer service chat is a great feature. But there are too many small issues.  

Some limitations on how reports can be generated.

I chose it, because on the Internet it was advertised as the new generation of Loan Origination Software.

Good - as I said, I like that LP is finally integrating with other systems that we utilize such as CRM's.

We requested the things mentioned above when we first started with LPad 2 years ago and still nothing has been done on them

Customer service and online help along with quick response time.

The only reason its used is because the companies use it and its mandatory- however its not my preference.  

Admin / Secondary Market

Also, originally was sold on the 3rd party company that would copy pipelines from old system to Lending Pad - that did NOT go well, company went dark with us then tripled pricing.

Mortgage loan originator

Streamlined in my business and it’s mobile friendly

Processor

OVERALL, LENDING PAD IS AN EXCELLENT PRODUCT FOR MORTGAGE ORIGINATION.

Sr. Mortgage Specialist

Having used Point and encompass for over 20 years, it is sometimes difficult to get used to a different format , trying to find certain fields , and documents locations .

To many other features that we don't use but are reflected in the cost.

The strong point with LP is that they integrate with practically anyone.

I love my experience with lending pad and the support is 10/10 everytime.

Again I do commend them though, they are trying to improve it and fix the quirks we get and for me that's a plus.

As much info as its capable off - it makes no sense that it cannot be better used.

document management and contact management

Implemented immediately when I opened my own brokerage.

They seem to be addressing issues and fixing and adding.

It would be difficult for me to pinpoint a negative experience with using LendingPad  

The flow of the application is not there.

Report Reporting

Features

Loan Borrower

File Management

Workflow

Customer Support

Users report that LendingPad’s document management allows for easy uploading, organizing, and accessing of documents by borrowers, originators, and processors. Reviewers appreciate customizable labels, the ability to rearrange document order, and combining documents into a single PDF. They find it easy for clients to upload and locate documents. However, users mention slow upload speeds, a need for more folder options, and that the e-doc folder is time-consuming to use, with some preferring external document management solutions. Of the 26 LendingPad users who gave detailed accounts of their use of Document Management, 81% rated this feature as important or highly important.

Client Support

Switching Platforms

Freelancers

Large Enterprises

Small Business

Mid-size Business

LendingPad Corp

The Mortgage Office

The Mortgage Office is a web based loan servicing software which helps to streamline, manage and automate current loan servicing tasks

MA is also constantly looking to integrate with 3rd part service providers such as doc drawing platforms and insurance providers to continuously streamline the closing process.  

LendingPad vs Mortgage Automator Comparison (2026)

LendingPad

Mortgage Automator

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives