MeridianLink Consumer Pricing, Features, Reviews & Alternatives


MeridianLink Consumer overview

What is MeridianLink Consumer?

MeridianLink Consumer, formerly known as LoansPQ, is a cloud-based loan origination solution designed to help banks, credit unions, and funding officers manage lending processes for various loan types including unsecured, secured, small business, and home equity loans. The platform's automation functionality enables users to streamline processes related to underwriting and pricing for indirect auto and retail loans.

MeridianLink Consumer assists organizations with identifying numerous cross-selling opportunities, such as credit card debt consolidation or auto tradeline refinancing, and importing loan application data. The platform allows managers to create customizable workflows for handling loan requests, and sending status updates or outstanding charges notifications to applicants and dealerships. Administrators can also define pricing strategies and capture electronic signatures to improve decision-making and verifications across the pipeline.

MeridianLink Consumer enables users to notify customers about loan qualification status using soft credit pulls functionality. Plus, it supports integration with various third-party systems, such as e-signing, insurance, credit card processing, home banking, and more via APIs.

Pricing

Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
MeridianLink Consumer screenshot: LoansPQ fundingMeridianLink ConsumerMeridianLink Consumer screenshot: LoansPQ loan detailsMeridianLink Consumer screenshot: LoansPQ underwriting

MeridianLink Consumer user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.5
  4.6
Deana M. G.

Highly Integrated System, Perfect for Consumer Lending

Used daily for 2+ years
Reviewed 2019-08-07
Review Source: Capterra

With LoansPQ I rally like having a PSM to help guide me, especially if I have a question on if the system can do this and I cannot find it in Knowledge Base.

Pros
Super easy to use and write training material on. The application is a workflow and optional booking validations help ensure that there are no compliance errors. The analyst side is very user friendly including the Mobile Banking (APM) platform. This system can be fully integrated with e-signing, NADA, Kelly Blue Book, and Ancillary Providers such as SWBC.

Cons
Would like more flexibility to add in a custom field in the application instead of having to add in a custom question. Also would like more updates on tickets that I submitted. I have to keep reaching out to LPQ support to see what is the status. Which always happens to have some programing issues that can take awhile to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Don M.

MeridianLink LoansPQ Review

Used weekly for 2+ years
Reviewed 2019-09-06
Review Source: Capterra

Pros
The software integrates seamlessly with our various other software programs thereby substantially reducing the amount of time needed to process and fund a loan. The better the experience our members have in obtaining their loans with us, the more likely they are to return to us for their future loans.

Cons
The decision engine is by far the worst aspect of the software. With that being said, MeridianLink has told us they are committed to improving it in 2020 and ff they build what they told us they were going to build, we will be very pleased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leann W.

Long time customer

Used daily for 2+ years
Reviewed 2019-10-02
Review Source: Capterra

Pros
Workflow capabilities are great. Automation is robust. Tons of plug ins to increase capability. Maps to the core system wonderfully.

Cons
Instant approval decision engine is limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lindsey H.

LoansPQ Review

Used daily for 2+ years
Reviewed 2021-02-11
Review Source: Capterra

Overall, LoansPQ has been an excellent product for us. They integrate with many of our vendors, making it a very streamlined process for our loan originators and member service representatives to use! I also really enjoy the capabilities to custom code or map items to our core and onto documents, being able to have that control is crucial for successful business operations.

Pros
LoansPQ is a very easy product to use - very streamlined and the process workflow is well laid out for the user.

Cons
The only things that could really improve, is being able to add more fields and logic to the coding of reports, forms, etc. The development team at Meridian is very timely about seeing the needs of its users, and working towards resolutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robin G.

MeridianLink

Used daily for 2+ years
Reviewed 2019-08-06
Review Source: Capterra

I have worked on the LoansPQ for over 18 years and I have seen that the system is forever evolving to market trends and needs. Their Support team is the best, their Sales team is approachable and not smothering at all, their management is quick to resolve issues when needed.

Pros
Most people would never during a crisis that they enjoyed working with a partner but that isn't the case at all with MeridianLink. Their support team is calm, professional, and work proficiently to get any issue corrected for their clients. They take their time schedule meetings if they are needed to make sure the problem is resolved. I don't know of any company that credit union's partner with today that offers this and it just speaks to their culture of hiring the proper people to handle their customers need no matter how big or small.

Cons
Really there isn't anything that MeridianLink isn't already working on to improve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MeridianLink Consumer pricing

Contact MeridianLink for pricing details.

MeridianLink Consumer features

API
Alerts/Notifications
Data Import/Export
Third Party Integrations
Workflow Management

Accounting (311 other apps)
Accounting Integration (249 other apps)
Activity Dashboard (429 other apps)
Audit Trail (302 other apps)
Billing & Invoicing (380 other apps)
Compliance Management (388 other apps)
Customizable Reports (286 other apps)
Electronic Payments (254 other apps)
Expense Tracking (275 other apps)
Invoice Management (327 other apps)
Invoice Processing (249 other apps)
Multi-Currency (344 other apps)
Real Time Data (252 other apps)
Reporting & Statistics (467 other apps)
Reporting/Analytics (400 other apps)

Videos and tutorials

Additional information for MeridianLink Consumer

Benefits

Frictionless Digital Lending
Modern User Experience
Advanced Decisioning
Single Origination Platform
Web-based SaaS Delivery
Full Loan Product Suite Support