Submeter Billing Pricing, Features, Reviews & Comparison of Alternatives

Submeter Billing

Submeter reading and invoice management solution

4.88/5 (17 reviews)

Submeter Billing overview

What is Submeter Billing?

Submeter Billing is a cloud-based solution designed to help building owners, sustainability managers, tenant coordinators, and property management teams streamline processes related to submeter reading and billing. The platform can be used with existing utility meters for measuring water, electricity, and gas in order to automate invoice generation and capture consumption details.

Submeter Billing allows businesses to store historic records, which enables employees to view resource utilization audit logs to aid with current and future decisions. The solution lets professionals create custom rules for commercial tenant billings to facilitate the generation of invoices and the ability to export and update information in various accounting solutions via CSV files. Managers can validate meter readings and share invoices with tenants in order to provide details about charges and payments.

Submeter Billing includes an audit trail functionality, which allows users to maintain a record of changes for networked, as well as non-networked, meters, ensuring accurate reading and billing operations. Moreover, the system enables administrators to gain insight into meter consumption and billing dates via graphs.

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Submeter Billing screenshot: Submeter Billing captured dataSubmeter Billing screenshot: Submeter Billing changing building Submeter Billing screenshot: Submeter Billing application options

Submeter Billing user reviews

Excellent
15

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  4.9
Susan Lazar

Submeter Billing

Used daily for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

Nothing but upsides. Great product with reasonable pricing and knowledgeable personnel.

Pros
The software is user friendly and offers various reports. The support team is fabulous. They provide timely metering invoices that can be customized along with emails stating when the invoices are ready, and they notify us if there appears to be an issue with a meter or meter read in advance of submitting the invoices. They are always available, courteous and professional.

Cons
Nothing at this time. Everything works as is contracted.

Response from Genea


Thank you so much for taking the time to write a review on our Submeter Billing product! We are so happy that you love both the product and our support team!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Nyeela Love

Electric Metering Made Easy

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

Saves us time on the back end not having to compile and calculate the readings for billing.

Pros
How easy it is to report readings and receive statements and reports back quickly

Cons
It would be nice if it was fool proof, regarding the readings, instead of needing a middle man to confirm the readings. (Millennial Problems lol)

Response from Genea


Thank you for your review and constructive feedback! We will keep working hard to make our products as easy to use as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Eric Bland

Submeter

Used monthly for 6-12 months
Reviewed 2020-02-19
Review Source: Capterra

The overall experience is great! Its super easy to use and the readings are complete in a very short period of time.

Pros
The software is very easy to download and utilize. We mostly use this via mobile phone. I have four people on my team that use this and it was extremely easy for them to learn how to use it.

Cons
The only problem that we have had was uploading. That problem was user error.

Response from Genea


Thank you for taking the time to write us a review! Delighted to hear how easy it was for you and your team to adapt to the product!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

John Gunther

Genea after hours- Park Place

Used daily for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

Submeter billing has made it very simple not having to physically go to each meter to read them. The revenue generated has been great.

Pros
Ease of use on a PC and cell phone. Good reporting platform

Cons
At this point I do not have a con to report. Everything is very user friendly.

Response from Genea


Thanks so much for your review! Nothing better than hearing about increased revenue for our clients :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

James Raymond

Great Service

Used daily for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

Pleasant

Pros
Meter read on a regular basis without having to get involved and have free time for other project and what not that's going on.

Cons
Nothing really overall its really a good service to have.

Response from Genea


Thanks so much for your review! It is always great to hear when our product frees up clients' time for more important projects!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Submeter Billing pricing

Pricing options
Subscription
View Pricing Plans

Contact Genea for pricing details.

Submeter Billing features

API
Audit Trail
Billing & Invoicing
Data Import/Export
Invoice Management

Accounting Integration (180 other apps)
Accounting Management (205 other apps)
Activity Dashboard (262 other apps)
Automatic Notifications (181 other apps)
Compliance Management (214 other apps)
Customizable Reporting (180 other apps)
Electronic Payments (188 other apps)
Expense Tracking (171 other apps)
Financial Analysis (148 other apps)
Invoice Processing (168 other apps)
Multi-Currency (179 other apps)
Real Time Data (159 other apps)
Reporting & Statistics (298 other apps)
Third Party Integration (242 other apps)
Workflow Management (176 other apps)

Additional information for Submeter Billing

Key features of Submeter Billing

  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Rate Management
  • Water
View All Features