What is TruNarrative?TruNarrative is a cloud-based fraud detection solution designed to help businesses in banking, finance, and eCommerce industries maintain compliance during transactions. Key features include identity verification, risk assessment, account monitoring, eKYC, audit trails, and case management.
The TruNarrative application enables professionals to authenticate customer data such as text or images through age verification and anti-impersonation checks. Using its anti-money laundering (AML) feature, inspectors can perform batch processing and detect suspicious transactions in real-time via pattern analysis. The solution allows users to monitor the behavioral patterns of customers by tracking event sequences and activities, in order to distinguish genuine customers from fake ones.
TruNarrative offers API-based integrations, which let businesses acquire credentials and configure verification processes and rules. Professionals can use the solution to match and compare multiple data sources for validation of customer information and track fraudulent accounts operated by them. Plus, it lets supervisors create custom questionnaires and perform corporate or consumer KYC checks across multiple datasets.