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Turnkey Lender vs LoanPro Comparison

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Overview

Powered by proprietary deep neural networks and machine learning algorithms, TurnKey Lender is a global leader in ULM (Unified...

Full-service loan servicing software, robust API, Live amortization calculator, customer communication center, delinquency...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

500

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

25

5

4

3

2

1

20

2

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

77

5

4

3

2

1

65

10

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great experience implementing the system and excellent experience with support.
Cost effective software, good support and ease of transaction for users.
Very helpful and good explanation of features, support teams work promptly and very thorough.

Pros

Very easy to use and the reports are very helpful, very user friendly and I love this software. I would recommend this software to everyone.
I can't say enough great things about Autopal. It is easy to use, the functionality is amazing, the vendor integrations are perfect, and the support staff are beyond helpful and such nice people.
I especially appreciate the ability to create custom forms, and to automate our customer contact. The support team is great to work with and once the system is set up, it's very simple to use.

Cons

The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault.
There is a number of limits to document automation that is very frustrating and requires additional software to work around TN.
They don't have the team necessary to automate tasks, the high rating is shocking.

Cons

There are also some weird and destructive practices. For example, when modifying a loan, the table loan_reverse_status_archive erases the past, which is very problematic for accounting.
However, I am unable to think of anything i dislike about the software today.
This all left a bad taste in our mouths, now feeling further behind rather than accelerated by LoanPro, as a team we decided to ask for a refund.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features157
  • ACH Payment Processing
  • API
  • ATM Management
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto Loans
  • Auto-Dialer
  • Automated Decisioning/Underwriting
  • Automated Notices
  • Automated Scheduling
  • Automatic Funds Distribution
  • Borrower Management
  • Business Loans
  • Business Process Control
  • CRM
  • Call Recording
  • Callback Scheduling
  • Cash Flow Management
  • Client Database
  • Client Management
  • Client Portal
  • Collateral Tracking
  • Collection Agencies
  • Commission Management
  • Communication Management
  • Complex Debt Structures
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Construction Loans
  • Contact Database
  • Contact Management
  • Core Banking
  • Corporate Banking
  • Credit Card Management
  • Credit Card Processing
  • Credit Reporting
  • Credit Union
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Verification
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Applications
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Templates
  • Escrow Management
  • Exposure Management
  • Financial Analysis
  • Financial Management
  • For Borrowers
  • Fraud Detection
  • Government Loans
  • HUD Settlement Statements
  • Historical Reporting
  • In-House Collections
  • Investment Banking
  • Investor Management
  • Invoice Management
  • Lead Management
  • Legal Risk Management
  • Lender Search
  • Lending Management
  • Loan Management
  • Loan Origination
  • Loan Portfolio Management
  • Loan Processing
  • Loan Servicing
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Mortgages
  • Multi-Branch
  • Multi-Channel Communication
  • Multi-Company
  • Multi-Currency
  • Multiple User Accounts
  • Offshore Management
  • Online Applications
  • Online Banking
  • Operational Risk Management
  • Outsource Processing
  • Partial Payments
  • Payment Collection
  • Payment Options
  • Payment Plans
  • Payment Tracking
  • Pipeline Management
  • Portfolio Management
  • Pre-Qualification
  • Predictive Analytics
  • Pricing Management
  • Private Banking
  • Promissory Notes
  • Property Tax Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Refinance Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Banking
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Securities Management
  • Self Service Portal
  • Status Tracking
  • Student Loans
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Third Party Loan Origination
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Visual Analytics
  • Visual Presentation
  • Workflow Management
  • Total features37
  • ACH Payment Processing
  • API
  • ATM Management
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Amortization Schedule
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto Loans
  • Auto-Dialer
  • Automated Decisioning/Underwriting
  • Automated Notices
  • Automated Scheduling
  • Automatic Funds Distribution
  • Borrower Management
  • Business Loans
  • Business Process Control
  • CRM
  • Call Recording
  • Callback Scheduling
  • Cash Flow Management
  • Client Database
  • Client Management
  • Client Portal
  • Collateral Tracking
  • Collection Agencies
  • Commission Management
  • Communication Management
  • Complex Debt Structures
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Construction Loans
  • Contact Database
  • Contact Management
  • Core Banking
  • Corporate Banking
  • Credit Card Management
  • Credit Card Processing
  • Credit Reporting
  • Credit Union
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Verification
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Applications
  • Electronic Funds Transfer
  • Electronic Payments
  • Electronic Signature
  • Email Templates
  • Escrow Management
  • Exposure Management
  • Financial Analysis
  • Financial Management
  • For Borrowers
  • Fraud Detection
  • Government Loans
  • HUD Settlement Statements
  • Historical Reporting
  • In-House Collections
  • Investment Banking
  • Investor Management
  • Invoice Management
  • Lead Management
  • Legal Risk Management
  • Lender Search
  • Lending Management
  • Loan Management
  • Loan Origination
  • Loan Portfolio Management
  • Loan Processing
  • Loan Servicing
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Mortgages
  • Multi-Branch
  • Multi-Channel Communication
  • Multi-Company
  • Multi-Currency
  • Multiple User Accounts
  • Offshore Management
  • Online Applications
  • Online Banking
  • Operational Risk Management
  • Outsource Processing
  • Partial Payments
  • Payment Collection
  • Payment Options
  • Payment Plans
  • Payment Tracking
  • Pipeline Management
  • Portfolio Management
  • Pre-Qualification
  • Predictive Analytics
  • Pricing Management
  • Private Banking
  • Promissory Notes
  • Property Tax Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Refinance Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Banking
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Securities Management
  • Self Service Portal
  • Status Tracking
  • Student Loans
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Third Party Loan Origination
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Visual Analytics
  • Visual Presentation
  • Workflow Management

Integrations

  • Total integrations20
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LoanPro logo

LoanPro

Look experienced even as a start-up

Reviewed 7 years ago

As a start-up lender, Autopal gave us the professional touch we needed to fuel our growth. Our collections also improved overnight by allowing the software to do a better job than a full-time employee was doing. Support staff is very helpful at explaining things in a simple language for "Dummies". Love how much easier the software has made my job!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LoanPro logo

LoanPro

The Best Servicing Software in the marketplace

Reviewed 5 years ago

LoanPro is by far the best servicing software I have had the pleasure of using. Compared to other servicing systems out there, LoanPro is light years ahead. It is built on modern technology and offers robust capabilities. With their servicing capabilities, business rules and APIs, it is extremely flexible and extensible. Their support is absolutely fantastic. They really take their time to listen to and understand the needs of their customers and help find the right solutions. They answered endless questions while we were making our decision, and supported us every step of the way during implementation (At a small-dollar consumer finance lender). Highly recommend it!

Pros

Ease of use, Flexible, Reliable, Accurate, Consistent, Highly configurable, Rich set of features and APIs - they GET Servicing and do it better than anyone else.

Cons

None

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LoanPro logo

LoanPro

Cloud based Loan Solution,scalable in performance and cost,Turnkey to Full API,Fast Implementation

Reviewed 4 years ago

I was able to plug a solution into a hole for a project where no other solution existed that i could tell of.

Pros

Personally, i'm a full stack developer. I was searching for a loan servicing package for an loan onboarding and servicing implementation. Built from ground up on Amazon's cloud, LoanPro is a first-class Platform for Loan Servicing. It offers: full API access with all documentation available to evaluate before you even sign. a wide set of payment processors: ACH, NACHA, credit/debit... a wide...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LoanPro logo

LoanPro

Real Estate or Business to Business Lenders

Reviewed 5 years ago

My company is a private real estate lender with business to business term and line of credit loans. The software is made especially for auto loan and lease companies. I should have utilized the free trial tool prior to scheduling my live demo to test the functionality for lines of credit and fund reporting. It has taken me a bit to get the system configured correctly to suppress unneeded fields,...

Pros

No pros were added to this review

Cons

No cons were added to this review