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Turnkey Lender

4.6
(36)

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Award-Winning Lending Management Software

(27)

Turnkey Lender Pricing, Features, Reviews and Alternatives

Turnkey Lender FAQs

Q. Who are the typical users of Turnkey Lender?

Turnkey Lender has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Turnkey Lender support?

Turnkey Lender supports the following languages:
Czech, English, French, Korean, Portuguese, Spanish

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Q. Does Turnkey Lender offer an API?

Yes, Turnkey Lender has an API available for use.

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Q. What other apps does Turnkey Lender integrate with?

Turnkey Lender integrates with the following applications:
authorize.net, PayPal, RightSignature, signNow, ActiveCampaign, Adobe Acrobat Sign, Zapier, Sage Intacct, QuickBooks Online Advanced, DocuSign, FreshBooks, Dynamics 365, Stripe, Salesforce Sales Cloud, SendGrid, Cognota, Quickbooks Online, Mailchimp, Xero, Microsoft Excel

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Q. What level of support does Turnkey Lender offer?

Turnkey Lender offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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Turnkey Lender product overview

What is Turnkey Lender?

TurnKey Lender is a one-stop lending infrastructure used by creditors in 50+ countries to automate all elements of their operations. The platform enables lenders to profitably grow their business while cutting operational costs and risks. It's a powerful AI-driven SaaS that automates over 90% of all lending processes and gives both B2C and B2B lenders a competitive edge.

Key benefits of using Turnkey Lender

• Turnkey Lender can be used immediately after purchase.
• Precise credit risk assessment.
• Turnkey Lender can be used for online lending, in branches or by doorstep loan agents.
• Built-in credit risk management with an integrated scoring and adjustable decision rules.
• Modular structure – additional modules can be added when needed.
• Extremely intuitive interfaces for originators, underwriters, collateral and servicing managers, collectors.
• Built-in integrations with credit bureaus and other data sources.
• Available on cloud or on-premise.
• Turnkey Lender automates all stages of a loan life cycle – from loan application processing and underwriting to collection and portfolio reporting.
• Proven industry practices used in the leading digital banks are condensed into Turnkey Lender's out-of-the-box solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Webinars
In Person
Documentation
Videos
Live Online

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Turnkey Lender features

Functionality

4.4

/5

36

Total features

148

7 categories

Most valued features by users

Activity Dashboard
Third Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Alerts/Notifications
Compliance Management

Functionality contenders

Turnkey Lender users reviews

Overall Rating

4.6

/5

36

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.07/10
Rating distribution

5

4

3

2

1

28

5

1

0

2

Pros
Great experience implementing the system and excellent experience with support.
Cost effective software, good support and ease of transaction for users.
Very helpful and good explanation of features, support teams work promptly and very thorough.
Cons
The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault.
They don't have the team necessary to automate tasks, the high rating is shocking.
Limited to multiple clients(client1, client2, client3) cannot filter applicants by clients. Example: client1 should see only client1's customers.

Overall rating contenders

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Bryan T.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Improved Workflows and Decreased Manual Processes

Reviewed 2 years ago

Prior to using Turnkey Lender, we managed our loan program through Google Forms and spreadsheets. Our processes were quite manual and our growing business needs could not catch up with this. We needed a way to automate some workflows, consolidate all data into one system, and have a one-stop-shop where we can manage the program effectively. Turnkey Lender has proved to be a good solution to that problem. As with other software and products, our initial launch did not come without any issues but the Turnkey team was quick to help out and provide timely resolution. After two months of using the platform, I must say that things are quite easier now for me and my team, and using Turnkey Lender was a welcome update from having to do things manually.

Pros

Turnkey Lender allowed us to improve our processes and workflows after having to manage our loan program manually for months. They were able to capture all the basic things and features we needed to get some automation started, and we are able to request further customization as needed. It was easy to use and, if we needed assistance, support was immediately available. Our project manager was also very helpful and we have continued to have a good relationship.

Cons

The price for automation and organization is not cheap. And this holds true for Turnkey Lender. Their existing platform already offers a wide range of functionality, but further improvements to the product may come at a steeper price. Additionally, the platform can sometimes be a bit slow which can affect one's productivity and efficiency. Getting any custom changes in the application form out of the system via standard reporting requires additional development.

JM
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Janielle M.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time saving automation

Reviewed 4 years ago

Overall the functionality has been a big positive. The initial set up fees were a bit steep but the ongoing rate is comparable.

Pros

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Cons

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.

CO
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Christer O.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I do not recommend

Reviewed 3 years ago

The worst system/platform I have ever worked with. Even if we stated everything in the original documents, they still managed to take 1,5 years to get things starting, and when they started it all went down every day. All things have two sides, but in this matter, I will blame everything over on Turnkey. They have cost us so much money and we have had problems from day one. Nothing has worked, we...

Pros

There was NO pros with this software at all

Cons

Slow system, not flexible, server crashed, no understanding

TK
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Thomas K.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Turnkey Lender Review

Reviewed 3 months ago
Pros

The Collection feature was the most helpful for our business use case. This feature was able to manage our loans and manage plans to push payments when needed. The UI is user friendly and easy to make updates to loans. Lastly, the service desk

Cons

Turnkey Lender is unfortunately not flexible to handle some niche requests from our side to handle flexible scenarios for consumers.

TP
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Thomas P.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very User Friendly Software to Grow Your Business

Reviewed 4 years ago

Software Capability wise is unquestionably great but for any new potential customer who are interested in this solution, these would be my advise to you. 1) Trial the software as much as you can in order to understand how the entire system works. Best is if you form a team dedicated in testing the software and all the nitty gritty details, documenting how the behaviors works. If you are not sure about...

Pros

When you trial the software, you can know that they know their stuffs well. If your current solution can only gives you a 10 million portfolio monthly max and you would like to grow it to 100 million portfolio and above, this is the one that can give you the power to achieve it 1) Ease of Use. From Customer's Origination status to Bad Debt Status, the borrower will move into the relevant status automatically 2)...

Cons

1) Stock version is mostly based on US requirements. For organizations not based in US which would like to use it, some customization will be needed in order to meet their needs. I would hope for more regional requirements will be appearing in the solutions 2) Many Processes are automated. Not exactly a con but more like a mental preparation for Organization that wants to grow from 10 million to 100...

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