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LoanPro Pricing, Features, Reviews and Alternatives

LoanPro product overview

Price starts from

500

Per month

Per Feature

What is LoanPro?

LoanPro is a full-service lending management software which allows organizations to create, service, and collect loans while automating routine communication tasks. The solution serves a variety of loan organizations including auto, consumer, real estate, mortgage, boat, title, medical, and more. LoanPro is customizable to fit any business’ needs, and comes with advanced features such as live amortization, custom reports, payment processing, customer communication, and advanced notifications.

Key benefits of using LoanPro

  • Loan applications can be viewed and accessed from the customer-facing website provided by LoanPro, or embedded onto any existing business website.

  • The solution offers fully PCI compliant payment data storage and all subscriptions include full access to LoanPro's REST API.

  • Tools for customer communication include automated SMS messages and emails for reminders and offers, as well as a customizable website that allows borrowers to make payments electronically.

  • Transaction history reports help determine revenue and profit, and enable users to post summary accounting numbers in the general ledger.

  • LoanPro uses 256+ bit encryption with all data hosted by Amazon AWS for maximum scalability and security.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    LoanPro pricing information

    Value for money

    4.8

    /5

    77

    Starting from

    500

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    LoanPro features

    Functionality

    4.8

    /5

    77

    Total features

    37

    1 categories

    Most valued features by users

    Reporting & Statistics
    API
    Third Party Integrations
    Compliance Management
    Reporting/Analytics
    Data Import/Export
    Alerts/Notifications
    Accounting

    LoanPro users reviews

    Overall Rating

    4.8

    /5

    77

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    65

    10

    0

    0

    2

    Pros
    Very easy to use and the reports are very helpful, very user friendly and I love this software. I would recommend this software to everyone.

    dh

    diane h.

    I can't say enough great things about Autopal. It is easy to use, the functionality is amazing, the vendor integrations are perfect, and the support staff are beyond helpful and such nice people.

    MH

    Michael H.

    I especially appreciate the ability to create custom forms, and to automate our customer contact. The support team is great to work with and once the system is set up, it's very simple to use.

    WK

    W. K.

    Cons
    There are also some weird and destructive practices. For example, when modifying a loan, the table loan_reverse_status_archive erases the past, which is very problematic for accounting.

    AR

    Anonymous Reviewer

    However, I am unable to think of anything i dislike about the software today.

    TM

    Theresa M.

    This all left a bad taste in our mouths, now feeling further behind rather than accelerated by LoanPro, as a team we decided to ask for a refund.

    AP

    Alberto P.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Most Comprehensive and Powerful Loan Servicing Software

    Reviewed 4 years ago

    Its really helped us keep accurate records of our loan files, and make adjustments due to irregular payments or loan modifications. It makes sending out monthly statements very simple.

    Pros

    I looked for a long time, and at many options to find all the features that Auto Pal offers. Its the most affordable software in its class. It has more than enough features than we typically use, and can help us resolve the really tricky loan calcs when we do a loan modification. A lot of the other loan servicing software doesn't have the tools to simply run the accurate calcs for a loan mod. Its been a great asset to our business. I also like the auto generated statements each month to make monthly billing simple. It also great to have it cloud based so that our whole team can easily access our accounts. The support team has always been great to talk to, and helpful getting us set up and resolving any technical issues we run into.

    Cons

    It took some effort and energy to get the software up and running, and customized to our needs. As always, it takes time to get used to a new software platform. Some of the advanced functions take time and can be difficult to learn (we required help from the support team, but they were great), overall we got the software running to fit our company model well.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Loan Pro User of 10 years

    Reviewed 7 months ago

    We got on board because we needed something web based to run our business. In the end, we couldn't imagine using any other software. It was so flexible, and gave us so much power to collect payments, remind customers, set up any payment schedule we wanted, integrate with our current POS and on and on. It was worth the money, all day long.

    Pros

    I liked that I could do whatever I needed to solve whatever problem I had with my customer/transaction. If I couldn't figure out a way to do something, I would call their support line, and they walked me through it. It gives us great flexibility as a company.

    Cons

    Honestly, we are very happy with this software.

    Vendor response

    Thank you so much for the review Robert! We are glad you have had such a great experience.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    We were initially very excited to join LoanPro.io but it ended in disaster for us.

    Reviewed 9 months ago

    We were initially very excited to join LoanPro.io but it ended in disaster for us. Our general journey was a handful of sales calls across the teams at our company (both technical and business). Our goal was to find an out of the box payments servicing software and we thought this was it, signed a contract, got on an onboarding call and it all went downhill from here. There were a number of things...

    Pros

    The sales process seemed easy enough until we signed and got to onboarding

    Cons

    - Platform does not work as sales described without third party providers and intensive work on the customers end. - The onboarding call left us with more questions than answers. - Communication was frequent during the sales process, but delayed and impersonal after contracts were signed.

    Vendor response

    Alberto, thanks for your review. We are sorry you had a negative experience onboarding. We try to be as clear as possible in our contract, sales deck, materials and demos. Usually prospective users of the software become fully aware of the products functionality and fit for their business needs following their free trial period. If you have any questions please reach out to our support team for more help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A must have for fintechs with loan servicing needs

    Reviewed 8 months ago

    From the sales to the implementation process, LoanPro has been involved and professional every step along the way. They equipped us with great support during the initial implementation phase that allowed us to get up and running with a MVP loan servicing functionality for our lending product. Highly recommend to anyone in the consumer lending space who is considering a modern and effective loan servicing platform.

    Pros

    - Easy to implement with well documented and robust APIs - Modern UI interface compared to legacy loan servicing platforms on the market - Amazing customer support from dedicated account managers who know all the nuances of loan servicing

    Cons

    - Bit of a learning curve to get really familiar with all the features and functionalities - Have to keep up with new updates - Constant rotation of API keys for Secure Payments

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The team has LoanPro has been remarkable to work with.

    Reviewed 4 years ago

    We had been using excel files and dropbox. This software allows us to bring all of our documentation and portfolio management into one location. It has been easy to set up and with great support from the team at LoanPro. We've been implementing collection letters into the software which will be of great benefit to manage our collection efforts. The reports the software generates of our portfolio has also greatly assisted the accounting department in tracking the performance and revenue. We love this software and the team at LoanPro!

    Pros

    We've been looking for a software to manage our portfolio for several years and couldn't find anything that would do what we needed and not break the bank. It is reasonably priced and is easy to use. The software is also helping manage our delinquency and collection efforts. Phenomenal product!

    Cons

    The software is primarily for managing a loan portfolio. Our deals are leases so it has taken some customization, but the team at LoanPro has been able to make the adjustments needed to fit our leases.

    LoanPro FAQs and common questions

    Q. What type of pricing plans does LoanPro offer?

    LoanPro has the following pricing plans:
    Starting from: $500.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of LoanPro?

    LoanPro has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does LoanPro support?

    LoanPro supports the following languages:
    English


    Q. Does LoanPro offer an API?

    Yes, LoanPro has an API available for use.


    Q. What other apps does LoanPro integrate with?

    LoanPro integrates with the following applications:
    Authorize.Net, DocuSign


    Q. What level of support does LoanPro offer?

    LoanPro offers the following support options:
    Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

    Common LoanPro comparisons

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