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WinCall
PBX and VoIP call accounting solution
Table of Contents
WinCall - 2026 Pricing, Features, Reviews & Alternatives
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WinCall overview
What is WinCall?
WinCall by TeleManagement Technologies is a call accounting software which can be used with analog, VoIP, and Centrex PBX systems, including 3Com, Avaya, Cisco Systems, Mitel, Nortel, NEC, and Shoretel. Multiple locations can be integrated, providing a centralized call accounting and reporting solution.
WinCall can import data from PBX and HR databases and automatically update its extension database, with the option to combine PBX and HR systems for process automation. Internal systems can be fully synchronized with WinCall through the import of multiple databases. Fields to be imported are user-defined, with PBX extensions, usernames, and departments able to be exchanged between databases for synchronization of database changes or updates, billback functions, and facilitating internal directories.
WinCall automatically alerts users to any suspicious call activity, including toll fraud and 911 calls. All calls activity is tracked in real time, whether calls are international or domestic, and through VoIP, digital, and analog services. Data on call activity, data delivery capacities, queue time, abandoned calls, and call routing efficiencies allow users to identify issues and adjust their human resource allocations and trunking configurations accordingly.
Key benefits of using WinCall
Automatically alerts users of suspicious call activity, including 911 calls and toll fraud.
Calls are tracked in real time, whether domestic or international, and through analog, digital, or VoIP services.
All phone bills and expenses are allocated to employee codes, departments, or business units, allowing users to compare actual performance against plan.
Information is imported daily into the extension database from PBX and HR databases, with users able to define which fields to import.
Call accounting personnel access permissions are limited to allow access to only the required information on their sales team, department, cost center, and more.
Starting price
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WinCall reviews
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WinCall's features
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WinCall pricing
Value for money rating:
Starting from
3000
User opinions about WinCall price and value
Value for money rating:
WinCall integrations (1)
Top integrations
WinCall support options
Typical customers
Platforms supported
Support options
Training options
WinCall FAQs
WinCall has the following pricing plans:
Starting from: $3000.00
Pricing model: Free
Free Trial: Available
These products have better value for money
Q. Who are the typical users of WinCall?
WinCall has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does WinCall support?
WinCall supports the following languages:
English
Q. Does WinCall offer an API?
No, WinCall does not have an API available.
Q. What level of support does WinCall offer?
WinCall offers the following support options:
24/7 (Live rep), FAQs/Forum, Chat, Email/Help Desk