Xero vs FreshBooks Comparison Chart

Xero Reviews

Xero

Beautiful Accounting Software
478 reviews
Learn more

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 4 more

Pricing

Starting from

9.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

478 user reviews

Ease of use

Value for money

Customer support

Last review

11th of February

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 631 users from the GetApp community.

See more

Features

API
Authentication & Security
Automatic Reminders
Balance Sheet
Bank Reconciliation
Billable Hours
Brainstorming
Currency Conversion
Data Import
Electronic Payments
Expense Claims
Expense Tracking
Import / Export Data
Invoice Management
Invoices
Mobile Integration
Multi-Currency
Payroll Management
Project Time Tracking
Project Tracking
Purchase Orders
Real Time Data
Receipt Management
Sales Tax Management
Time & Expense Tracking
Timer
Timesheet Management
Timesheets
Tracking Features
Learn more

Integrations

Authorize.net
Avalara
Bitium
Braintree
FreshBooks
G Suite
Intacct
MailChimp
Microsoft Dynamics GP
Microsoft Excel
NetSuite
PayPal
QuickBooks
QuickBooks Online
Salesforce Sales Cloud
Shopify
Stripe
Workato
Xero
Zapier
Total integrations 263
View all

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

FreeAgent Reviews

FreeAgent

UK online accounting software for small businesses
24 reviews
FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
855 reviews
SYMPAQ SQL Reviews

SYMPAQ SQL

DCAA / A-133 compliant cost accounting solution
3 reviews

Social media following

   113,733

  55,527 


Xero Reviews

Xero

Beautiful Accounting Software
478 reviews Learn more
FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
855 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 17 more

Pricing

Starting from

15.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

855 user reviews

Ease of use

Value for money

Customer support

Last review

31st of December, 2016

Vendor responds to reviews?

Yes

View all reviews

Users

By industry


By company size


By country


Statistics are based on 202 users from the GetApp community.

See more

Features

API
Authentication & Security
Automatic Reminders
Balance Sheet
Bank Reconciliation
Billable Hours
Brainstorming
Currency Conversion
Data Import
Electronic Payments
Expense Claims
Expense Tracking
Import / Export Data
Invoice Management
Invoices
Mobile Integration
Multi-Currency
Payroll Management
Project Time Tracking
Project Tracking
Purchase Orders
Real Time Data
Receipt Management
Sales Tax Management
Time & Expense Tracking
Timer
Timesheet Management
Timesheets
Tracking Features
Learn more

Integrations

Authorize.net
Avalara
Bitium
Braintree
FreshBooks
G Suite
Intacct
MailChimp
Microsoft Dynamics GP
Microsoft Excel
NetSuite
PayPal
QuickBooks
QuickBooks Online
Salesforce Sales Cloud
Shopify
Stripe
Workato
Xero
Zapier
Total integrations 115
View all

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

Alternatives

FreeAgent Reviews

FreeAgent

UK online accounting software for small businesses
24 reviews
InvoiceSherpa Reviews

InvoiceSherpa

Invoice payment reminder app
2 reviews
Bill4Time Reviews

Bill4Time

Web-Based Time Billing Software
5 reviews

Social media following

   57,419

  30,704 


FreshBooks Reviews

FreshBooks

Cloud Accounting Software for Small Business Owners
855 reviews Visit Website

John Brandy

Verified Reviewer

Almost A Home Run

21/11/2015

I thought I'd solve all this by moving to Freshbooks. They fix both of those problems.

Pros

See above for details.

Cons

See above for details.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
7 of 8 people found this review helpful
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Grant Nelson

Xero in Canada

04/10/2012

I really like the ability to "extend" the system - integration with Freshbooks means that our existing invoicing system integrates well.

Source: GetApp
12 of 13 people found this review helpful
Helpful?   Yes   No
Xero Reviews
Xero
Beautiful Accounting Software
Read more
Joshua Max

Verified Reviewer

Fantastic Cloud based accounting

30/08/2016

Saves me hours of time in saving and reviewing expenses. Plus automated recurring invoices prompt me to bill recurring clients and get paid more regularly.

Pros

Integrate with lots of other helpful business apps - Basecamp, Google, Xero, etc. Easily add users as sub-contractors and create teams to track times and expenses.

Cons

Could be a little less expensive for the low-user plan...but still worth the cost for what it saves me in time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering FreshBooks

Simple to use. Takes care of all your invoicing, expensing, time tracking and accounting needs

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Merrilee Afton McCoy

Verified Reviewer

Freshbooks will change your life

11/02/2016

Before Freshbooks, I had no system. I had spreadsheets for expenses, but never kept them up to date. Reciepts were chucked where ever, and usually lost. I created invoices in Word or Excel - generating them from scratch each time. Tax time was a nightmare. I was so disorganised that I usually ended up not claiming any expenses for my arts work because finding and recording all the info was too overwhelming. Freshbooks totally changed the way I saw managing my arts endeavours. In Freshbooks, I can quickly generate quotes, invoices, track time and expenses. It is so easy and so lovely to use that I can't believe anyone wouldn't want to use it.

Pros

-Freshbooks integrates with tons of other applications (Google Apps, Xero, Basecamp etc).

Cons

no longer a 'forever free' option available, so you will have to pay to use after a month.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Steve Skinner

Verified Reviewer

Not for everyone, or even most...

24/02/2015

I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Pros

Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers. Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Cons

You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else.

Source: GetApp
33 of 34 people found this review helpful
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
John Brandy

Verified Reviewer

Good, Just Not Quite Great

23/11/2015

So, the other product (which I've also reviewed here) is Xero, another well-known accounting solution.

Pros

See details in the above review.

Cons

See details in the above review.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more