Xero vs Salesforce Sales Cloud Comparison

Very simple and clear cloud based software with multiple API linkages that make it easy to sync across different platforms and track sales figures.

Some advance features such as COGS recognition methods are inadequate, compared to other software such as Autocount. Customization is not as flexible as well.

Fast and easy to use.

Limited sales commissions reporting (tracking)

Bank feeds and automation, integration with other software. Being able to attach files directly to bills for audit purposes. It's a true paper-free system.

Recent changes to menus and new sales/bills formats.

- Best advantage above some other great cloud accounting systems is the multi currency feature - Great invoicing features: send automated invoice reminders, customize templates, bulk invoicing. - Inventory: Bulk import, best seller tracking, untracked and tracked items. - Connect Apps to increase effective accounting, inventory management or sales.

- Some like cloud based systems, others don't. Thing is you have to have an internet connection in order to work. - For enterprise purposes, you might look for a more advanced system. But this software covers almost every aspect of running a good business.

Very user friendly Very stable Cash coding Zapier integration API integration with other apps

Customization for Canadian market Sales tax modules for Canadian market

Clean, sleek and intuitive user interface. Lots of features without making the system complex. Fantastic integration with the bank.

Because it's cloud based there are certain disadvantages to non-cloud based accounting packages. Might not be suitable for ALL kinds of businesses.

The fact that it can integrate with Salesforce was the key selling point for us.

The integration with Salesforce happens through third party bits of software, like Breadwinner, which require a considerable investment to set-up initially. The reports are not nearly as comprehensive and flexible as other accounting softwares, but cater for all small business needs.

ALL of my small businesses accounting needs are all in one convenient place.

Cloud hosting makes me somewhat worried about my security

Bank transactions automatically and we can Manage our finances in a real time and no issue

See details of a customer’s or supplier’s sales, invoices, and payments in one application

It's beautiful and easy to use. It's innovative bank feed and reconciliation features are the best.

Not much to say about negatives. It works best on cloud

Simple, clean and uncomplicated with great functionality. Great reporting features. We have had excellent support from our Xero partner.

The payroll module is less user friendly. Have found it more difficult to navigate. But overall the pros definitely outweigh the cons

The ease of connecting your business bank account and quickly getting your financial and business data in order.

The payroll module is functional and great for smaller businesses, however other more specialist payroll software providers are better suited to managing larger payrolls.

I'm no accountant, but I found it simple and intuitive to use straight out the box

No sales order processing module. Would be so much better if you could part invoice an order

Great cloud based accounting product

Poor customer support, lengthy email only support.

This software is very intuitive and easy to use. The support is outstanding, generally receiving responses within 2-4 hours.

It would be great to have more customizable options for invoice templates.

So easy to use, very user friendly. Great functionality, very powerful software if you use all the reports etc...

There's only one thing I would need that isn't currently available and that is a way to accommodate accrued sales

Bank feeds make it easy to reconcile bank statements. Cloud based so I can work anywhere, and my accountant can log in and do what they need to do.

Some of the user interface is garbage. I heard it has been designed by accountants. They should have enlisted some small business users to give feedback on how a small business would use it. I give feedback, but nothing changes... Can be frustrating to encounter the same difficulties, report them to support to get them fixed and then encounter the same problem 12 months on... There is a mobile app, but I find it next to useless.

Xero has helped me a lot to keep track of my sales and expenses.

Great software. I haven't found a downside since using it so far.

The software has been crucial for the operation of my small business, it connects with Shopify sales very well and the reporting functions allows me to track sales and profitability easily. It also makes it easy for tax time.

N/A - every function has been great and no dislikes as yet

Inventory tracking and cost tracking is built in. Other accounting software usually charges extra for this feature, Xero does not. The reconciliation is extremely easy, even for a novice. You literally can't make mistakes because the software won't let you. Very nice for a small business owner who can't afford a bookkeeper, or simply wants to manage the books themselves. Reporting is very simple and the reports are extremely useful come tax season.

The way it deals with sales tax. When creating invoices and quotes it is sometimes very easy to forget to add sales tax, or to add it incorrectly due to the amount of options available. This burden can be lessened by making sure you add items to inventory, it is still something that needs to be carefully watched.

online cloud based accounting. digital is the new thing

the fear of being hacked with money is more real

Works perfectly for any business, can track all transactions, sales, and includes double-entry accounting!

Can be difficult to navigate, ease of use could be improved.

Xero possibly has the best customer service of all, this is where they are really winning. Xero has tons of free quality content and videos with tips and training for business owners and accountants alike. They organise regular meet ups where you can discuss issues and opportunities with your peers. Being apart of the Xero family makes me feel like i am in the "cool club" in high school, only we're cool nerds. If you are the less-bookish accountant and the more customer-oriented fun accountant then this is definitely your type of software.

Difficult to get older clients who are used to invoice books and cheque books to switch over to cloud accounting. (con not exclusive to Xero) If you are switching over from another cloud system, it can take a few hours to get used to the software/app's functions.