Zuora vs Salesforce CPQ & Billing

PayPal

QuickBooks Online

Abby

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Abby helps businesses ensure that customer documents are legal and comply with the rules. Customers can pay online and receive reminders for late payments.


Use Zuora to collect any kind of payment from your subscription customers, with 14 pre-integrated payment gateways, 7+ payment options, & 200+ currencies.

Accounting

ACH Payment Processing

Alerts/Notifications

Audit Management

Billing & Invoicing

Billing Portal

Billing Rate Management

Cancellation Management

Contact Database

Contingency Billing

Contract/License Management

Credit Card Processing

Customer Accounts

Customizable Invoices

Customizable Reports

Customizable Rules

Debit/Credit Card Processing

Deferred Billing

Discount Management

Drag & Drop

Dunning Management

Electronic Signature

General Ledger

Hourly Billing

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Mobile Payments

Multi-Channel Management

Multi-Currency

Multi-Period Recurring Billing

Multiple Payment Options

Online Invoicing

Online Payments

Payment Gateway Integration

Payment Processing

Product Catalog

Project Billing

Purchasing & Receiving

Real-Time Data

Recurring Invoicing

Recurring/Subscription Billing

Refund Management

Reporting/Analytics

Reporting & Statistics

Revenue Management

Revenue Recognition

Sales Tax Management

Self Service Portal

Subscription Management

Subscription Plan Management

Tax Calculation

Tax Management

Third-Party Integrations

Usage Tracking/Analytics

Zuora

Web-based

Chargebee

Shopify

Basic

IT Audit Senior Manager

Doesn't provide an ability to query its data servers, which creates excessive reliability on Zuora reporting functions.

Director

No effective AI in inbuilt to reduce the manual work

Automation of the reports or dashboard is a big miss

a. Excellent and simple layout without any jazzy/ unnecessary application on the dashboard

Senior AE

Sometimes it becomes buggy and throws intermittent errors when sending approved quotes from salesforce to zuora but overall great experience

Salesforce Admin/Data Analyst

Good reporting and tracking overall, too difficult to use due to minimal customization option unless you had professional help.

Architect

API driven Easy to use Simple to navigate and set upEasy to use repetitive billing

Chief Financial Officer

In the company we use Zuora together with our CRM software, the first one provides the second with information regarding billing, such as the renewal dates and from this point our renewal team ensures that our clients in general have a hassle-free renovation experience.

The learning curve within Zuora is very slow, due to the robustness of the software and the different characteristics and potentialities that it possesses, taking this into account, it is necessary to focus on training new users because this point tends to be a challenge.

On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora.

IoT Ecosystem Director

Zuora was valuable to us because it provided a turnkey solution to set up a subscription business.

Director, Customer Success

With a better, more thoughtful integration on the front side, I am sure that much of it could be resolved before ever being a problem.

It feels like we should retain a developer just to help the experience between our systems and Zuora.

Getting support is a challenge as it seems to be entirely disconnected from every other part of the organization.

The other con is that it is a pricey software, and becoming a giant organization.

Granted, they are a public company and have to deliver value to shareholders.

Reporting

Ease of Use

User Interface

Billing and Payment

Integrations

Pricing

Resource Management

Quote Management

Setup and Training

Training and Learning Curve

Small Business

Mid-size Business

Large Enterprises

Freelancers

Jobber

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

AutoQuotes

AutoQuotes or AQ is a quoting and data analytics software designed to help businesses in the foodservice and supplies industry manage payments, product information, quotes, projects, and more from within a unified platform. Manufacturers can access a database of stock-keeping units (SKUs), warranty information, spec sheets, and product descriptions.


QuoteWerks

QuoteWerks is a web-based configure price quote (CPQ) software solution which enables companies of all sizes to create, edit & view quotes and proposals online

Salesforce CPQ is a configure price quote solution fully native to the Salesforce platform that delivers automated sales quoting with out-of-the-box capabilities like Guided Selling and Pricing & Discount Schedules, to save time while turning around accurate branded proposals, all without leaving Salesforce

2D Drawing

3D Digital Asset Management

3D Imaging

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Approval Process Control

Approval Workflow

Audit Trail

Automated Quoting

Bid Management

Bills of Material

Calendar Management

Catalog Management

Client Portal

Collaboration Tools

Configurable Workflow

Configuration Management

Contact Management

Content Library

Content Management

Customer History

Customizable Branding

Customizable Fields

Customizable Templates

Data Import/Export

Document Management

Document Storage

Document Templates

Due Date Tracking

eCommerce Management

Electronic Payments

Email Management

ERP integration

Estimating

Forecasting

For Internal Use

Guided Selling

Knowledge Base Management

Knowledge Library

Milestone Tracking

Order Management

Order Processing

Order Tracking

Price and Cost Calculations

Price/Margin Management

Pricing and Cost Calculations

Pricing Management

Process/Workflow Automation

Product Configurator

Progress Tracking

Proposal Generation

Quotes/Estimates

Real-time Product Visualizations

Reminders

Renewal Management

Requirements Management

RFP Creation

RFP Management

RFP Responding

Rule-based Configuration

Sales Automation

Sales Order Management

Sales Reports

Sales Trend Analysis

Task Management

Template Management

Templates

Vendor Management

Version Control

Workflow Management

Salesforce CPQ & Billing

iPhone

Android

iPad

CPQ Plus

CPQ & Billing Growth

CPQ & Billing Plus

Salesforce