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CitizenLab Logo

Community engagement made easy.

Table of Contents

CitizenLab - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

CitizenLab overview

What is CitizenLab?

CitizenLab is a community engagement platform used by local governments & organizations to make policy-making more equitable, and build trust through dialogue.

Looking to connect with community members and engage them in decision-making?

With CitizenLab, community members can post, upvote, and comment on their own ideas, or choose to vote, prioritize, and fund projects and programs that their local government or organization is proposing. Over 300 public sector organizations in 18+ countries already rely on the CitizenLab platform to grow together.

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CitizenLab’s user interface

Ease of use rating:

CitizenLab reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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CitizenLab's features

Activity dashboard
Commenting/Notes
Customizable fields
Customizable forms
Email reminders
Engagement tracking
Ideation
Multi-Language
Project management
Reporting & statistics
Self service portal
Single sign on

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CitizenLab logo

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CitizenLab pricing

Value for money rating:

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CitizenLab price and value

Value for money rating:

CitizenLab support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat

Training options

Live Online
Documentation
Videos
In Person
Webinars

CitizenLab FAQs

Q. Who are the typical users of CitizenLab?

CitizenLab has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does CitizenLab support?

CitizenLab supports the following languages:
English


Q. Does CitizenLab offer an API?

No, CitizenLab does not have an API available.


Q. What level of support does CitizenLab offer?

CitizenLab offers the following support options:
Knowledge Base, Chat

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