Additional information for EngagementHQ
Key features of EngagementHQ
View All Features
- Content Moderation
- Discussions / Forums
- Geospatial Surveys
- Group Management
- Ideation / Crowdsourcing
- Member Directory
- Membership Management
• EngagementHQ is a customizable online engagement suite of tools facilitating the listening, information gathering, engagement analysis, reporting and relationship management associated with interpreting community feedback.
• Eight core modules include Surveys for creating an unlimited amount of discrete question-based surveys, Questions for online issue handling, Guestbook for gathering and moderating community feedback, plus Polls for rapid sentiment capture.
• EngagementHQ Places plots community feedback and ideas onto maps with geospatial surveying, while Ideas handles online ideation, Forums facilitates multi-threaded discussions and Stories for composing rich media posts.
• Participant Relationship Management (PRM) gathers and integrates engagement data into a community and stakeholder database with custom signup form creation, database import, community groupings, user profiling and email list segmentation.
• EngagementHQ On-Board Analytics is a a reporting and analytics tool providing demographic breakdowns, exportable charts and benchmarks, email reports, comment analysis, dashboard insights and engagement data summaries.
• Included with each license of EngagementHQ is their professional service and support package, EngagementIQ professional mentoring, learning programs, 24/5 help desk, and 24/7 community moderation.