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CityReporter vs OpenGov Permitting & Licensing Comparison (2026)

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CityReporter logo

CityReporter

OpenGov Permitting & Licensing logo

OpenGov Permitting & Licensing

Overview

CityReporter Software empowers local governments with integrated asset tracking, digital inspections, work order management, and e-permitting tools. Features include mobile access, real-time reporting, GIS mapping, and citizen self-service portals for efficient, transparent municipal operations

OpenGov Permitting & Licensing is code enforcement and permit management software that helps governmental organizations manage workflow processes, inspections, permits, reports, and more from within a unified platform.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

22

5

4

3

2

1

11

9

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

3.9

80

5

4

3

2

1

27

28

19

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
51%
would recommend this app

Pros

“The ease of use of the questionnaire in the app is great and the support team is some of the most responsive I have ever dealt with.”
ST

Shamair T.

Manager, Risk Management

“Program is easy to use and covers everything we need it to do at a very affordable cost to the municipality.”
HD

Hiram D.

Code Enforcement Officer

“City Reporter is cost effective compared to other digital inspection platforms.”
BD

Bill D.

Development Services Manager

Pros

“When making changes to forms - changes are not reflected within existing active records.”
NC

Nicholas C.

Chief of Survey

“Inability to customize or turn off automated notifications.”
JH

Jason H.

Planner

“We do still need to assist folks who are very uncomfortable with computers.”
JM

James M.

Community Development Director

Cons

Not enoughreviews yet

Cons

“In trading notes with my colleagues in other municipalities that use competing products, it seems none of them are particularly well liked lol”
JH

Jason H.

Planner

“It’s a firehouse of emails that most people tune out or ignore.”
JH

Jason H.

Planner

“Sometimes slow and has connectivity issues, could be our internet system”
AC

Alison C.

Administrative Assistant

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features89
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Building Permits
  • Business License
  • Calendar Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Communication Management
  • Compliance Management
  • Contact Management
  • Contractor Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Scheduling
  • Expiry Notifications
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • Fee Management
  • Fixed Asset Management
  • For Government
  • For Municipal Offices
  • Forms Management
  • GIS Integration
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Incident Response Checklists
  • Inspection Management
  • Job Management
  • License Inventory
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Permit Issuance
  • Photo Management
  • Preventive Maintenance
  • Project Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Renewal Management
  • Rental Management
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Training Management
  • User Management
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features30
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Building Permits
  • Business License
  • Calendar Management
  • Client Portal
  • Code Enforcement
  • Code Maintenance
  • Communication Management
  • Compliance Management
  • Contact Management
  • Contractor Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Scheduling
  • Expiry Notifications
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • Fee Management
  • Fixed Asset Management
  • For Government
  • For Municipal Offices
  • Forms Management
  • GIS Integration
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Incident Response Checklists
  • Inspection Management
  • Job Management
  • License Inventory
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Offline Access
  • Online Applications
  • Online Payments
  • Parking Permits
  • Permit Issuance
  • Photo Management
  • Preventive Maintenance
  • Project Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Renewal Management
  • Rental Management
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Training Management
  • User Management
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations1
  • Bluebeam Revu
  • Microsoft Outlook
  • Total integrations1
  • Bluebeam Revu
  • Microsoft Outlook