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A Complete Digital Inspection, Safety and Maintenance System
CityReporter Pricing, Features, Reviews and Alternatives
CityReporter product overview
What is CityReporter?
CityReporter is a cloud-based inspection management solution, which helps municipal corporations and local governments manage risk and evaluate asset performance. The modular solution offers features including inspection tracking, safety program planning, budgeting, record-keeping, time-sheets and project management.
Key benefits of using CityReporter
Easily customised by the user
Secure digital records with comprehensive reporting
Extensive inspection form inventory provided
Annual fee includes unlimited live support and online training
Typical customers
Platforms supported
Support options
Training options
CityReporter pricing information
Value for money
4.0
/5
12
Starting from
1795
/user
Per year
Pricing options
Value for money contenders
CityReporter features
Functionality
4.0
/5
12
Total features
88
10 categories
Most valued features by users
Functionality contenders
CityReporter users reviews
Overall Rating
4.2
/5
12
Positive reviews
Overall rating contenders
Rod L.
Government Administration, 201-500 employees
Used daily for 2+ years
Review source
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Instant receipt of inspection reports by builders and owners is welcome by permit holders. Easy tracking of failed inspections.
We use CityReporter only for inspection scheduling and inspection tracking. Noratek welcomes ideas and suggestions. At times, ideas are implemented immediately. Other ideas go into their future development basket and I have found often those ideas get added in future updates. Noratek simply provides the best support of any software that I have ever used. Most support requests are acknowledged within...
The only improvement idea that I have suggested but has not been implemented is the need to define inspection checklists by permit type and not only by inspection. For example, a framing inspection for a new house permit is very different and more complex than framing for a deck permit. This requires two framing checklists to pair with the respective permit types. But this is a minor con that should not dissuade a decision to go with CityReporter.
Patrick W.
Management Consulting, 1,001-5,000 employees
Used daily for 2+ years
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Being able to track staff real time on their inspections and turning around faults for repair or maintenance was important.
“We were facing a significant challenge with managing all of the different types of inspections required in our parks, playgrounds and trails. This was having a negative effect on our operations by not getting enough inspections done which resulted in problems not being resolved in a timely manner.When we discovered City Reporter, the staff were very knowledgeable and immediately helpful with our situation. We saw significant improvements right away and, after three years as a customer, we have seen continuous improvements in our overall workflow efficiency.”
I know you can assign areas to certain staff members, I just was never able to figure it out correctly.
Hi Patrick, Thank you for your positive feedback, it means a lot! We're glad to have you as our customer and to see that you're enjoying CityReporter for your park operations. It makes us incredibly happy to know that we were able to help you improve your efficiency and workflow. Your Account Executive will be happy to help you with assigning your areas and has been notified to reach out to you. Thanks for taking the time to write this review, Cheers!
Paul P.
Review source
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It seems to be a good idea but the setup that is done for my application does not work for me
No pros were added to this review
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Bill S.
Review source
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This application has allowed our city to compose checklists and maintain records for the safety inspections of playground equipment in our parks. The checklists are easy to use and include pre-prepared general documents, which are customizable to suit our needs. The documents are easy to read and manipulate as needed, and the application works easily from both the office, as well as in the field with handheld devices. The product is reasonably priced and the customer support is excellent. We have been using the product for several years now, and we are very satisfied!
No pros were added to this review
No cons were added to this review
Albert E.
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If your tired of filling out papers while performing park inspections, then this is the program for you. It's much easier (and a time saver) to complete your inspections with the phone app. The questions can be customized to fit your particular need and you can attach photos if needed. The learning curve is very easy with A! customer support. Make sure you upload data only when connected to a WIFI . The program works well on my small smart phone screen but a larger screen or tablet would cut down on scrolling. I've used the program for over a year and love it.
No pros were added to this review
No cons were added to this review
CityReporter FAQs
CityReporter has the following pricing plans:
Starting from: $1795.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of CityReporter?
Q. Does CityReporter support mobile devices?
Common CityReporter comparisons
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