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CityReporter

A Complete Digital Inspection, Safety and Maintenance System

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CityReporter Pricing, Features, Reviews and Alternatives

CityReporter product overview

Price starts from

$

2050

/yryear

What is CityReporter?

CityReporter is a cloud-based inspection management solution, which helps municipal corporations and local governments manage risk and evaluate asset performance. The modular solution offers features including inspection tracking, safety program planning, budgeting, record-keeping, time-sheets and project management.

Key benefits of using CityReporter

Web based plus mobile system
Easily customised by the user
Secure digital records with comprehensive reporting
Extensive inspection form inventory provided
Annual fee includes unlimited live support and online training

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Webinars
In Person
Documentation
Videos
Live Online

CityReporter pricing information

Value for money

4.0

/5

12

Price starts from

$

2050

/yryear

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CityReporter features

Functionality

3.0

/5

12
Total Features44 8 categories

Most valued features by users

Scheduling
Document Management
Compliance Management
Work Order Management
Task Management
Equipment Tracking
Forms Management
Permit Issuance

Functionality contenders

CityReporter users reviews

Overall rating

4.1

/5

12

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

8

0

1

0

Pros
The product is reasonably priced and the customer support is excellent. We have been using the product for several years now, and we are very satisfied.

BS

Bill S.

Security of the data that is saved. Your support is quick and responsive.

RL

Rod L.

The customer service has been great always there when we have had any issues.

SL

Shaun L.

Cons
Before City Reporter, staff was doing paper inspections that sometime got lost, or not done on a timely basis.

PW

Patrick W.

I'll use Final Inspection for example' a house permit and a pool enclosure permit will each have a Final inspection. But the checklist questions are completely different and unrelated.

RL

Rod L.

A hard copy is saved to iCity but it is buried deep so that user needs to navigate through several windows to find the report. No way to generate a summary list of today's scheduled inspections.

RL

Rod L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Park Inspection Software

Reviewed 7 years ago

If your tired of filling out papers while performing park inspections, then this is the program for you. It's much easier (and a time saver) to complete your inspections with the phone app. The questions can be customized to fit your particular need and you can attach photos if needed. The learning curve is very easy with A! customer support. Make sure you upload data only when connected to a WIFI . The program works well on my small smart phone screen but a larger screen or tablet would cut down on scrolling. I've used the program for over a year and love it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use and Great Support

Reviewed 5 years ago

Overall, a pretty good experience. Some difficulty understanding how best to set it up without Hot-to manuals but my past experience in mobile inspection solutions and electronic permit tracking solutions made the transition a bit easier. The number of cons outweighs the number of pros below but certainly does not reflect how much we find this app helpful to inspection staff.

Pros

Security of the data that is saved. Your support is quick and responsive.

Cons

1. in desktop, it is not very easy to navigate from inspections to permit management. We find that managing contact emails from within inspection screen is not possible. 2. Inspector's name is not sent from CR to iCity's inspection. 3. A hard copy is saved to iCity but it is buried deep so that user needs to navigate through several windows to find the report. 4. No way to generate a summary list...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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reporter

Reviewed 7 years ago

It seems to be a good idea but the setup that is done for my application does not work for me

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very Useful Application

Reviewed 7 years ago

This application has allowed our city to compose checklists and maintain records for the safety inspections of playground equipment in our parks. The checklists are easy to use and include pre-prepared general documents, which are customizable to suit our needs. The documents are easy to read and manipulate as needed, and the application works easily from both the office, as well as in the field with handheld devices. The product is reasonably priced and the customer support is excellent. We have been using the product for several years now, and we are very satisfied!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Time Saver for Park Inspections

Reviewed 7 years ago

Before City Reporter, staff was doing paper inspections that sometime got lost, or not done on a timely basis. Staff is able to use a tablet or their smart phone to do the inspections. With City Reporter, Management has been able to track the inspections, create punch list and verfiy completion of repairs and schedule maintenance as needed. The Operations Manager receives a weekly fault report to generate work orders. Besure to take the time during set up on the back side to make sure you have included all the different assests that you wanting to track.

Pros

No pros were added to this review

Cons

No cons were added to this review

CityReporter FAQs and common questions

CityReporter has the following pricing plans:
Starting from: $2050.00/year
Pricing model: Subscription
Free Trial: Available


CityReporter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


CityReporter supports the following languages:
English


CityReporter supports the following devices:
Android, iPhone, iPad


No, CityReporter does not have an API available.


CityReporter offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Common CityReporter comparisons

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