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ECINS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The world's most collaborative case management system
Table of Contents
ECINS - 2026 Pricing, Features, Reviews & Alternatives
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ECINS overview
What is ECINS?
ECINS (Empowering Communities with Integrated Network Systems) is the world’s most collaborative case management system. Purpose-built, cloud-based and highly secure, ECINS is used worldwide to improve the lives of vulnerable people and empower the human services practitioners who serve them.
The ECINS team is made up of real-world experts who worked in the social sector for decades. Their mission-driven dedication to get your team up and running means you can expect streamlined implementation, dynamic training and 24/7 help desk support. We analyze how our customers work – from administrative to referral, management and support practices – and review existing technology capabilities to build a secure, robust solution that will meet challenges head-on and scale with growth.
Best of all, with no user licenses, ECINS is available at one simple, comprehensive cost including everything from customization, training and support from real-world experts, access to a robust communications portal and collaboration with a global user community that’s committed to helping one another achieve better outcomes every day. Whatever your case management problem is, ECINS will solve it. Tell us your wish list and we’ll show you how ECINS checks all of the boxes.
Key benefits of using ECINS
• Consolidate all referral data sources in a single repository, including imports from third-party systems, encrypted form data, and internal spreadsheets.
• Automate current paper processes with secure, fully customizable online forms that enable clients and practitioners to save time and eliminate duplication, while allowing information to be fast-tracked.
• Collaborate across organizations, communities and businesses to improve safety with secure, real-time information sharing and alerts.
• Solve any case management problem by building a single record of truth for users and enabling sensitive information to be shared across multi-agency operations through robust multilevel security.
• Engage efficiently and in real-time with vulnerable clients by sharing support and action plans, setting up appointments, assigning tasks, and communicating via secure messaging or chat.
• Communicate securely with clients via desktop or mobile app that provides alerts for due-soon and overdue tasks and enables clients to record their thoughts and moods.
• Pay one simple, comprehensive cost (no user licenses) that includes customization, training and support, plus collaboration with a global user community that’s committed to helping one another achieve better outcomes.
Starting price
Alternatives
with better value for money
ECINS’s user interface
ECINS reviews
Overall rating
4.6
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
5
4
3
2
1
6
4
0
0
0
Daryl E.
Neighbourhoods and Criminal Justice (Strategic)Manager
Peter P.
Neighbourhood Sergeant
Mark S.
Serious Violence Coordinator
Hannah H.
Team Manager Early Help
Mark S.
Serious Violence Coordinator
Daryl E.
Neighbourhoods and Criminal Justice (Strategic)Manager
Who uses ECINS?
Based on 10 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
ECINS's key features
Most critical features, based on insights from ECINS users:
All ECINS features
Features rating:
ECINS alternatives
ECINS
Starting from
No pricing info
Health Cloud
Starting from
350
Per month
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Starting from
10
Per month
Mitratech INSZoom
Starting from
50
Per month
ECINS pricing
Value for money rating:
Starting from
No pricing info
User opinions about ECINS price and value
Value for money rating:
To see what individual users think of ECINS's price and value, check out the review snippets below.
Daryl E.
Neighbourhoods and Criminal Justice (Strategic)Manager
Peter P.
Neighbourhood Sergeant
ECINS support options
Typical customers
Platforms supported
Support options
Training options
ECINS FAQs
ECINS has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of ECINS?
ECINS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does ECINS support?
ECINS supports the following languages:
English
Q. Does ECINS support mobile devices?
ECINS supports the following devices:
Android, iPad, iPhone
Q. Does ECINS offer an API?
No, ECINS does not have an API available.
Q. What level of support does ECINS offer?
ECINS offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat