App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Health Cloud Logo
Health Cloud

Patient relationship management software in the Cloud

visit website

(13)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Health Cloud Pricing, Features, Reviews and Alternatives

Health Cloud product overview

Price starts from

300

/user

Per month

What is Health Cloud?

Health Cloud by Salesforce is a cloud-based healthcare CRM and patient management solution which enables collaboration between healthcare providers, payers, and patients. The software is built on Salesforce’s CRM platform and specifically designed to meet the needs of the healthcare industry.

Key benefits of using Health Cloud

  • Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention.

  • A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices.

  • Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues.

  • Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go.

  • Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    Health Cloud pricing information

    Value for money

    4.4

    /5

    5

    Starting from

    300

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Health Cloud features

    Functionality

    4.4

    /5

    5

    Total features

    181

    20 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    HIPAA Compliant
    Alerts/Notifications
    Reminders
    Patient Records Management
    Appointment Management
    Document Management

    Functionality contenders

    Health Cloud users reviews

    Overall Rating

    4.6

    /5

    5

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    2

    0

    0

    0

    Overall rating contenders

    AR
    AvatarImg

    Verified reviewer

    501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Extremely customizable and scalable.

    Reviewed 6 years ago
    Pros

    Meets the needs of multiple departments across provider organizations. Highly customizable and robust data capabilities.

    Cons

    Integration out of the box is somewhat limited but anything can be built. Storage costs & licensing.

    JD
    AvatarImg

    Jamey D.

    Health, Wellness and Fitness, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Future of healthcare data management

    Reviewed a year ago
    Pros

    Ease of integration into our workplace and staff satisfaction.

    Cons

    Process of switching to a new system and staff orientation.

    PL
    AvatarImg

    Psalm L.

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    The new upgrades to lightning experience for pt call logs have been an easy transition

    Reviewed 6 years ago

    I feel comfortable recommending this product to any office. I think they would be able to use the templates and customization to suit the offices' needs.

    Pros

    The format s easier to read, less eye strain. The colors are easy to distinguish from the font color. I spend a lot of the time in front of the computer.

    Cons

    almost too cute icons, Some of the transitions have these little cartoons. Maybe this is targeting the younger workforce.

    MD
    AvatarImg

    Madhur D.

    Information Technology and Services, 51-200 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Salesforce Health Cloud - 1 single place for entire Health Management system

    Reviewed a year ago

    Awesome. Easy out the entire cycle.

    Pros

    Once you buy this product, best thing you got everything on a single platform related to health management.

    Cons

    Its a little expensive but worth it as now everything is managed on single platform.

    AV
    AvatarImg

    Ayush V.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    One of the best health service cloud. Beautiful SaaS.

    Reviewed 6 years ago
    Pros

    1. Ease of use and Design. We don't have to train people to use Health cloud. 2. Very Scalable and many sales force features can be embedded.

    Cons

    I felt a price is bit high as compared to SaaS products. More functionality like auto scrapping would be really useful anyday.

    Health Cloud FAQs

    Q. What type of pricing plans does Health Cloud offer?

    Health Cloud has the following pricing plans:
    Starting from: $300.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Health Cloud?

    Health Cloud has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Health Cloud support?

    Health Cloud supports the following languages:
    English


    Q. Does Health Cloud offer an API?

    No, Health Cloud does not have an API available.


    Q. What level of support does Health Cloud offer?

    Health Cloud offers the following support options:
    Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base

    Common Health Cloud comparisons

    Related categories