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Responder360 Logo

Responder360 - Re-inventing and modernizing public safety

Table of Contents

Responder360 - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Responder360 overview

What is Responder360?

Responder360’s multi-faceted incident response management system provides users with real-time vehicle location information 24/7 for their entire jurisdiction, as well as any neighboring agencies that your department opts into data sharing with.

The interactive mapping platform provides users with detailed occupancy information about the locations they respond to, including NFPA compliant pre-plans on any map layer they desire.

These features, combined with an integration to your CAD system, provide a holistic approach to response management that gives all members a common operating picture on every incident scene. This approach give responders and incident commanders the information they need to make strategic and tactical decisions while responding to after arrival on scene.

- CAD Integration – receive real-time data feeds from any CAD system

- Mapping Layers – create, access and view your pre-plans on any map layer

- Incident Location & Routing – locate and route to incidents on the map using real-time GPS location

- GPS Tracking / AVL – locate and view all of your units on our AVL map 24/7

- Interoperability – share data with your neighboring departments for mutual and auto-aid responses

- Occupancy Records – access complete, detailed information about any occupancy from the responder map

- Incident Management – easily transition from response to incident management

- Hydrant Management – identify your water supply resources at a glance

Key benefits of using Responder360

- Decreased response times when utilizing routing tools
- Safer responses due to visualizing other responders with AVL mapping
- Less radio traffic when dispatch call notes are transmitted to responders
- Improved scene management capabilities as a result of pre-plan details
- Aids in compliance with Federal, State and Local mandates

Starting price

2500 /
per year

Alternatives

with better value for money

Responder360’s user interface

Ease of use rating:

Responder360 reviews

Overall rating

4.6

/5

20

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

12

7

1

0

0

Pros
“Ease of use and great customer software along with huge benefits with incident management.”
FW

Fred W.

Fire Chief

“Product is great, features are great, support is great, can't find any complaints.”
SS

Scott S.

Fire Chief

“The product and customer service has been excellent.”
TH

Tom H.

Assistant Chief

Cons
“The inability as a manager to print or export to office, data contained in the various modules. The lack of ability to actively perform status switching that updates TriTech.”
JC

James C.

LT

“Maybe a 6- or 8-hour classroom tutorial to learn how to correct problems.”
RR

Rick R.

District Chief

“I do pre action plans for multiple fire department in Responder360 makes hydrant modifications and pre-plan information next level.”
TL

Tyler L.

Firefighter

Who uses Responder360?

Based on 20 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Public Safety
Government Administration
Environmental Services
Government Relations

Use cases

Fire Department

Responder360's key features

Most critical features, based on insights from Responder360 users:

Incident management
Status tracking
Equipment tracking
Pictometry Imagery
User management
In-Vehicle Navigation

All Responder360 features

Features rating:

For first responders
Geographic maps
Multi-Location
Tactical View
Activity tracking
Search/Filter
API
Reporting/Analytics

Responder360 alternatives

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Per year

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eTrucks logo
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Responder360 pricing

Value for money rating:

Starting from

2500

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Responder360 price and value

Value for money rating:

To see what individual users think of Responder360's price and value, check out the review snippets below.

“Ease of use and great customer software along with huge benefits with incident management.”
FW

Fred W.

Fire Chief

“Product is great, features are great, support is great, can't find any complaints.”
SS

Scott S.

Fire Chief

Responder360 integrations (2)

Responder360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Videos
Documentation
Live Online

Responder360 FAQs

Q. What type of pricing plans does Responder360 offer?

Responder360 has the following pricing plans:
Starting from: $2500.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Responder360?

Responder360 has the following typical customers:
Public Administrations, Small Business


Q. What languages does Responder360 support?

Responder360 supports the following languages:
English


Q. Does Responder360 support mobile devices?

Responder360 supports the following devices:
Android, iPad, iPhone


Q. Does Responder360 offer an API?

Yes, Responder360 has an API available for use.


Q. What other apps does Responder360 integrate with?

Responder360 integrates with the following applications:
Emergency Reporting


Q. What level of support does Responder360 offer?

Responder360 offers the following support options:
Email/Help Desk, Phone Support

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