Rhodium Incident Management Suite Pricing, Features, Reviews & Alternatives

Rhodium Incident Management Suite

Cloud-based incident management suite for safety agencies

4.65/5 (17 reviews)

Rhodium Incident Management Suite overview

What is Rhodium Incident Management Suite?

Rhodium Incident Management Suite is a cloud-based incident management platform designed for public safety agencies such as emergency medical service providers, fire departments, aviation authorities, manufacturing or industrial facilities, school campuses and law enforcement forces. The centralized platform allows agencies to pre-plan, assign, and coordinate data with resources across small to large incidents.

Key features of Rhodium Incident Management Suite include action planning, GIS mapping, ICS forms, event pre-planning, and GPS tracking. The solution comes with map-based command boards, which allow agencies to quickly view the geographic locations of resources, GIS mapping layers, or other details, and deploy them quickly to incidents requiring initial responses. The platform facilitates communication between on-site and remote employees by providing insight into major incidents including access to social media feeds, weather data, GPS tracking, notifications, and more.

Rhodium Incident Management Suite lets agencies create custom tools or checklists and pre-plan incident responses for various call types across buildings. Users can also collaborate and distribute incident action plans to several locations and devices, or print them for future reference. Plus, it offers an API that enables agencies to integrate the system with third-party CAD, scheduling, pre-planning, and other applications.
www.irtsoftware.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Rhodium Incident Management Suite screenshot: Rhodium Incident Management Suite event traffic control pointsRhodium Incident Management Suite screenshot: Rhodium Incident Management Suite checklistsRhodium Incident Management Suite screenshot: Rhodium Incident Management Suite pre-plan incident responsesRhodium Incident Management Suite screenshot: Rhodium Incident Management Suite incident overview

Rhodium Incident Management Suite user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.4
  4.2
  4.6
Darren S.

Rhodium Incident Managment / Accounting for everyone

Used daily for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

We are checking more boxes with this system that ever before: Safety, accountability, documentation and consistency are more efficiently accomplished by design with little effort.

Pros
The basis of accountability is organization. No software gives you automatic accountability; however, organizing recourses, knowing where everyone is, giving singular commands and communicating to the IC when tasks are complete are non negotiable. Rhodium Incident Management is a efficient and detailed tool for organizing and accounting for people, tasks, resources and progress. It also gives agencies a complete roadmap for post incident analysis, planning and documentation. We are very satisfied with the software and hope to utilize it for special events, planning, table top drills as well as emergency incidents and incident analysis.

Cons
Like any web based software, the technology relies on a reliable wireless signal and can be inhibited by areas where this is not possible.

Response from Incident Response Technologies


Thank you for the kind words!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jack S.

Quality Incident Management Platform

Used weekly for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

We have used Rhodium on multiple real world incidents such as structure fires, wildland fires, special events and hazmat emergencies. It truly proved effective during a train derailment that was 50 miles from the EOC. Units responding were able to have vital information already showing within Rhodium when the hazmat team arrived such as manifest and other information. In addition, the EOC was able to see hazard zones and all operational information from on scene despite their distant location to the incident. This has been a great product for our multiple uses and it is impressive to see that improvements to the product are constantly being done to aid responders during an incident. It has allowed for greater accountability of resources, mapping of an incident and being visible to all involved no matter where they physically are.

Pros
The ease of use for multiple different emergencies. Additionally it can be used for non emergency events for pre-planning and tracking resources. In addition it has been great to have up to date information visible by all involved in an incident regardless of distance.

Cons
The lack of the app being able to do more with the software and still having to log into a web browser to have full functionality.

Response from Incident Response Technologies


Thank you for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great service

Used weekly for less than 6 months
Reviewed 2020-11-25
Review Source: GetApp

Pros
Fast and easy to use but it keeps crashing when you have a few seconds of the time

Cons
Crashing and the app keeps asking me to make it a little more difficult

Response from Incident Response Technologies


Thank you for the feedback. It sounds like you may be having trouble with the mobile phone application. Please reach out to support@irtsoftware.com and we would be happy to help you resolve this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Matt M.

Product Review

Used weekly for 2+ years
Reviewed 2019-03-11
Review Source: Capterra

We utilize the software to plan all of our large scale, pre-planned special events occurring on our campus. These include football games, basketball games, baseball games, Greek life social events, parades, and many others. We also use it in a unified command situation with our neighboring jurisdictions during real-world emergencies.

Pros
This software enables our agency to complete and handout (hard copies or electronically) Incident Action Plans for both scheduled events and emergent situations. It has been an invaluable tool for us with the number of special events and programs we have on our campus.

Cons
Any issues that I have had with the software have been quickly addressed by the support staff. I would say that I have no real "least" favorite parts of the system.

Response from Incident Response Technologies


Thank you for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heath P.

Rhodium Mobile

Used monthly for 2+ years
Reviewed 2019-03-18
Review Source: Capterra

I have been using Rhodium for SWAT operations for the past 5 years. I generally don't use the software to its full potential. Recently I used the software for a full blown operation involving multiple agencies and 4 different operational periods. The system allowed use to separate the operational periods and to stay organized during the event. I have recommended Rhodium to several agencies and everyone have really liked its operational platform.

Pros
I like using rhodium because it allows me to be better organized with my resources. When I can see what I am working with it allows me to better utilize the resources I have. It also allows me to track the events and I can complete the entire incident with an after action report.

Cons
sometimes the system lags and it takes a few seconds to find names and or save the ICS forms. This creates some frustration especially when I'm trying to work fast and enter a lot of names for an incident. I know it will respond fast at times and when it does it makes it easy to input resources.

Response from Incident Response Technologies


Thank you for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rhodium Incident Management Suite pricing

Pricing options
Subscription
View Pricing Plans

Contact Incident Response Technologies for pricing details.

Rhodium Incident Management Suite features

API
Alerts/Notifications
Geographic Maps
Third Party Integrations

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