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Granicus SmartGov vs Civic Review Comparison (2026)
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GeoCivix
4.8

CityReporter
4.4

GovWell
5.0
Good recommendations?

Granicus SmartGov
5
41
4
12
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Civic Review
5
12
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
SmartGov simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub.
Civic Review is a ustomizable government software that helps users track building permits, inspections, business licenses, planning and zoning applications using tools and automation. The all-in-one solution offers a platform for creating any process or workflow, streamlining applications, and improving permit review efficiency.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
57
5
4
3
2
1
41
12
2
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.7
16
5
4
3
2
1
12
3
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Vanessa R.
Codes Enforcement Officer
Chris H.
Draftsman
Charles H.
Owner
Pros
Not enoughreviews yet
Cons
Randy G.
Inspector
Randy G.
Inspector
Randy G.
Inspector
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features41
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Automated Routing
- Building Permits
- Business License
- Calendar Management
- Case Management
- Code Enforcement
- Code Maintenance
- Compliance Management
- Customer Database
- Customer Portal
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Deadline Management
- Dispatch Management
- Document Management
- Document Review
- Document Storage
- Electronic Signature
- Expiry Notifications
- Failed Inspection Tracking
- Fee Management
- For Government
- Forms Management
- GIS Integration
- Image Capture
- Inspection Management
- Job Management
- Mobile Access
- Monitoring
- Online Applications
- Online Payments
- Performance Metrics
- Permit Issuance
- Photo Management
- Planning & Zoning
- Purchasing & Receiving
- Real-Time Reporting
- Renewal Management
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Scheduling
- Self Service Portal
- Status Tracking
- Subcontractor Management
- Taxation & Assessment
- Third-Party Integrations
- Violation Tracking
- Weed Abatement Control
- Work Order Management
- Workflow Management
- Total features31
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Approval Process Control
- Automated Routing
- Building Permits
- Business License
- Calendar Management
- Case Management
- Code Enforcement
- Code Maintenance
- Compliance Management
- Customer Database
- Customer Portal
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Deadline Management
- Dispatch Management
- Document Management
- Document Review
- Document Storage
- Electronic Signature
- Expiry Notifications
- Failed Inspection Tracking
- Fee Management
- For Government
- Forms Management
- GIS Integration
- Image Capture
- Inspection Management
- Job Management
- Mobile Access
- Monitoring
- Online Applications
- Online Payments
- Performance Metrics
- Permit Issuance
- Photo Management
- Planning & Zoning
- Purchasing & Receiving
- Real-Time Reporting
- Renewal Management
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Routing
- Scheduling
- Self Service Portal
- Status Tracking
- Subcontractor Management
- Taxation & Assessment
- Third-Party Integrations
- Violation Tracking
- Weed Abatement Control
- Work Order Management
- Workflow Management
Integrations
- Total integrationsN/A
- Clover
- Square Payments
- Stripe Payments
- authorize.net
- Total integrations4
- Clover
- Square Payments
- Stripe Payments
- authorize.net
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