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Granicus SmartGov vs Civic Review Comparison (2026)

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Good recommendations?

Granicus SmartGov logo

Granicus SmartGov

Civic Review logo

Civic Review

Overview

SmartGov simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub.

Civic Review is a ustomizable government software that helps users track building permits, inspections, business licenses, planning and zoning applications using tools and automation. The all-in-one solution offers a platform for creating any process or workflow, streamlining applications, and improving permit review efficiency.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5400

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

57

5

4

3

2

1

41

12

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.7

16

5

4

3

2

1

12

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“It helps us keep track of when case files need to be checked on, holds all documents that we attach to each file in case something where to go missing we always have smart gov to fall back on.”
VR

Vanessa R.

Codes Enforcement Officer

“I wish there could be an option to turn off notifications per each Building Permit.”
CH

Chris H.

Draftsman

“On multi contactor projects it's to easy for the general contactor to schedule an inspection without you knowing”
CH

Charles H.

Owner

Pros

Not enoughreviews yet

Cons

“We cannot easily drag and drop electronic documents as we could with our previous program.”
RG

Randy G.

Inspector

“The system takes us longer now to process a permit with so many added steps.”
RG

Randy G.

Inspector

“The portal doesn't seem to be very user friendly for contractors in the field.”
RG

Randy G.

Inspector

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features41
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Automated Routing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Code Enforcement
  • Code Maintenance
  • Compliance Management
  • Customer Database
  • Customer Portal
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature
  • Expiry Notifications
  • Failed Inspection Tracking
  • Fee Management
  • For Government
  • Forms Management
  • GIS Integration
  • Image Capture
  • Inspection Management
  • Job Management
  • Mobile Access
  • Monitoring
  • Online Applications
  • Online Payments
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Purchasing & Receiving
  • Real-Time Reporting
  • Renewal Management
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Subcontractor Management
  • Taxation & Assessment
  • Third-Party Integrations
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management
  • Total features31
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Automated Routing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Code Enforcement
  • Code Maintenance
  • Compliance Management
  • Customer Database
  • Customer Portal
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Dispatch Management
  • Document Management
  • Document Review
  • Document Storage
  • Electronic Signature
  • Expiry Notifications
  • Failed Inspection Tracking
  • Fee Management
  • For Government
  • Forms Management
  • GIS Integration
  • Image Capture
  • Inspection Management
  • Job Management
  • Mobile Access
  • Monitoring
  • Online Applications
  • Online Payments
  • Performance Metrics
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Purchasing & Receiving
  • Real-Time Reporting
  • Renewal Management
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Subcontractor Management
  • Taxation & Assessment
  • Third-Party Integrations
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Clover
  • Square Payments
  • Stripe Payments
  • authorize.net
  • Total integrations4
  • Clover
  • Square Payments
  • Stripe Payments
  • authorize.net