This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

SmartGov

Cloud-based tracking and management of government processes

see alternatives

SmartGov Pricing, Features, Reviews and Alternatives

SmartGov product overview

What is SmartGov?

SmartGov is a cloud-based software suite hosted on Amazon Web Service (AWS) that supports local government authorities and city planners in managing key areas of community development. Catering to officials, agencies, contractors, business operators and local citizens, SmartGov's scalable modular design blends back-office dashboard management with a Citizen Portal for providing anytime web access to multiple services.

Key benefits of using SmartGov

• SmartGov is a cloud-based SaaS suite for the tracking and management of local government development, with the solution hosted on Amazon Web Services (AWS) to promise robust levels of service security and uptime.

• Modular in terms of design and functionality, the software boasts scalable deployment that can be configured and customized to meet the diverse needs of all city departments.

• The SmartGov software suite spans solutions for building permitting, business licensing, code enforcement, assessor and treasurer services (ATS), public works and ASMi workforce management.

• An online Citizen Portal provides a 24/7 self-service environment for enabling customers to file permit applications, pay fees and monitor status updates, while giving general public access to local planning notices etc.

• SmartGov Inspect adds a companion app for iOS devices with mobile connectivity back into the main system to give field inspectors remote tools for managing inspection schedules, receiving driving directions, locating sites, completing inspection checklists, printing or emailing inspection reports and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Videos
Live Online

SmartGov pricing information

Value for money

5.0

/5

2

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmartGov features

Functionality

4.5

/5

2
Total Features40 5 categories

Most valued features by users

Document Management
Compliance Management
Activity Dashboard
Self Service Portal
Case Management
Renewal Management
Permit Issuance
Violation Tracking

Functionality contenders

SmartGov users reviews

Overall rating

5.0

/5

2

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Smart Gov Review

Reviewed 8 months ago

Excellent program and every city should be using it.

Pros

Smart Gov is very versatile for a municipality

Cons

It would be great if Smart Gov's made it easier to create reports. Working in city government has its challenges and data reports change daily.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SMARTGOV PERMITING AND CODE ENFORCEMENT

Reviewed 7 months ago

I am so grateful to have it. It is so much easier to work with then the last program. And... NO MORE FILLING.. NO MORE PAPER!

Pros

The program is professional and efficient. It can be a bit of a learning curve but support is very good.

Cons

Implementation was a bit dicey. I think it would be best if a implementation expert came and worked with the department in person for 2 weeks prior getting things going and familiarizing the user with the product and what info is needed to move forward with the implementations. Than after the program is set up have someone come back and spend a week making sure all is working as it should. This would be in instead of spread sheets asking for info on what you want to have on your program without knowing how that info would be used within the program. Of course this was 2017 so I am sure things have improved since then.

SmartGov FAQs and common questions

SmartGov has the following pricing plans:
Pricing model: Subscription


SmartGov has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


SmartGov supports the following languages:
English


SmartGov supports the following devices:
iPhone, iPad


No, SmartGov does not have an API available.


SmartGov offers the following support options:
Phone Support, Email/Help Desk, Chat

Related categories