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SmartGov
5
41
4
12
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tracking and management of government processes
Table of Contents
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SmartGov - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
SmartGov overview
What is SmartGov?
SmartGov is a cloud-based software suite hosted on Amazon Web Service (AWS) that supports local government authorities and city planners in managing key areas of community development. Catering to officials, agencies, contractors, business operators and local citizens, SmartGov's scalable modular design blends back-office dashboard management with a Citizen Portal for providing anytime web access to multiple services.
Supporting the practices of building permitting and business licensing, SMARTGov handles the application lodging process and status tracking alongside the processing of fee payments, applicant letter creation and issuing. The software's code enforcement and business inspection tools also cover the scheduling of recurring inspections or visits, inspection note taking and planning corrections, while connectivity with the Inspect app for iOS provides synchronized access for field inspection staff.
Additional features include transaction and fee handling with integration for not only credit card transaction processing, but also any existing treasury or accounting systems. SmartGov's customizable ad hoc reporting capabilities then leverage Exago BI to track data such as agency / staff performance, licensing efficiency and delivery times, plus a number of other service trends.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Permit Management
Ease of Use
Customer Support
Contractor Portal
Email Notifications
Bugs and Issues
Do you work for SmartGov? Manage this product listing
SmartGov’s user interface
SmartGov reviews
Overall rating
4.6
/5
57
Positive reviews
74
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.74/10
5
4
3
2
1
41
12
2
1
1
Vanessa R.
Codes Enforcement Officer
Chris H.
Draftsman
Charles H.
Owner
Randy G.
Inspector
Randy G.
Inspector
Randy G.
Inspector
Who uses SmartGov?
Based on 57 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SmartGov's key features
Most critical features, based on insights from SmartGov users:
All SmartGov features
Features rating:
SmartGov alternatives
SmartGov
Starting from
1
Per year
eWorkOrders CMMS
Starting from
45
/user
Per month
MaintainX
Starting from
25
/user
Per month
GeoCivix
Starting from
1500
/user
Per year
SmartGov pricing
Value for money rating:
Starting from
1
Per year
User opinions about SmartGov price and value
Value for money rating:
To see what individual users think of SmartGov's price and value, check out the review snippets below.
Vanessa R.
Codes Enforcement Officer
Chris H.
Draftsman
SmartGov integrations (0)
Integrations rated by users
We looked at 57 user reviews to identify which products are mentioned as SmartGov integrations and how users feel about them.
Integration rating: 5.0 (2)
“Bluebeam is great. The integration with CityView has been extremely complex. Or more training would be useful with new users and as the software is updated.”
“I store PDF construction plans in OneDrive, allowing me to easily open, markup, and save them directly within Bluebeam Revu.”
Becky o.
Operations Manager, Engineering Services
Integration rating: 2.0 (1)
SmartGov support options
Typical customers
Platforms supported
Support options
Training options
SmartGov FAQs
SmartGov has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. Does SmartGov support mobile devices?
SmartGov supports the following devices:
iPad, Android, iPhone
Q. What level of support does SmartGov offer?
SmartGov offers the following support options:
Phone Support, Email/Help Desk, Chat
