SmartGov vs OpenGov Permitting & Licensing

ArboStar

Coolfire Core

CMMShere

iWorQ

Cloudpermit

Municity

Compare SmartGov and OpenGov Permitting & Licensing based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

SmartGov simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub.

Activity Dashboard

Appointment Management

Automated Routing

Building Permits

Business License

Case Management

Code Enforcement

Code Maintenance

Compliance Management

Customer Database

Customer Portal

Customizable Forms

Dispatch Management

Document Management

Expiry Notifications

Failed Inspection Tracking

Fee Management

GIS Integration

Image Capture

Inspection Management

Job Management

Mobile Access

Monitoring

Online Applications

Online Payments

Performance Metrics

Permit Issuance

Photo Management

Planning & Zoning

Purchasing & Receiving

Renewal Management

Report Templates

Reporting/Analytics

Routing

Self Service Portal

Status Tracking

Subcontractor Management

Taxation & Assessment

Violation Tracking

Weed Abatement Control

SmartGov

Android

Web-based

iPad

iPhone

Business Operations Specialist

They have an amazing team that is always available and willing to help find a solution.

Permit Manager

I love it, have for a while now. It has substantially simplified our submittal process.

Registrar

How easy it is to navigate, we do not have it up and running yet, but I am very excited to use it.

Codes Enforcement Officer 

Smart Gov has been such a helpful tool in helping shape our codes office and really expand our resources.

Manager

This software is so quick and easy to use that is why I love it.

Director

It is a sad excuse when the sales team doesn't even know who their own customers are.

PERMIT TECH

Ease of entering and processing permits. The ability to see what inspections are scheduled for each day.

Processing

It easy to navigate and has all the information that needs to be on this kind of website.

General Manager

It is very user friendly and the customer support is readily available.

Draftsman

The only way for me to no longer receive them is by emailing a Permit tech.

Owner

I would like the option to cancel a permit once it has been started or started by mistake.

Deputy Director 

Ease of use, customer service, price, implementation.

The software's GIS capacity is currently one limitation that we're encountering.

Permit Tech III

The program is professional and efficient. It can be a bit of a learning curve but support is very good.

SmartGov screenshot: SMARTGov's reporting capabilities include Exago-based report wizards for producing reports detailing agency or staff performance, licensing efficiency, delivery times and more

SmartGov screenshot: Ad hoc reporting features make a full suite of templated and customizable Exago BI reports and charts available

SmartGov screenshot: The Fees tab within Permit Detail illustrating fee payment tracking, with SMARTGov offering integration with credit card processing and back-office accounting systems to streamline the online transaction handling process

SmartGov screenshot: The online Citizen Services Portal provides anytime public access to permit applications, the viewing of public notices and planning maps, along with payment processing of fees etc

SmartGov screenshot: Example of the permit detail screen within permitting, showing the main tab containing the numerous fields for defining and summarizing permit requests

SmartGov screenshot: Business licensing features cover permit and business license issuing, applicant letter generation, online applications and payments, plus the viewing of licensing histories by authorized users

SmartGov screenshot: Inspectors are able to use the software to schedule inspections and recurring visits by various types while tracking the status of the work

SmartGov screenshot: The Inspect app for iOS devices gives field inspectors remote system access with native on and offline tools for finding scheduled inspection sites and completing, filing inspection action checklists

SmartGov screenshot: Business inspections and code enforcement features provide tools for inspection scheduling, arranging recurring visits, attaching site photos to records, logging detailed inspection notes and sharing the findings with local departments

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Cloudpermit is a cloud-based software designed to help government organizations manage inspections, approvals, implementation, and other construction permit processes via a unified portal. The platform enables applicants to apply and pay for permits, submit drawings, insurance documents, and site plans, communicate with municipal officers, track inspection status, and receive automatic updates via a self-service portal.

iWorQ is a cloud-based operations management solution for public works and community development departments. The platform offers tools for managing permits, business licenses, planning and zoning, work orders, fleets, assets, facilities, projects, employees, and more.

Municity is a cloud-based software solution from the International Code Council (ICC) built for the rapidly changing technology landscape. Access all of your Code Enforcement & Community Developmental needs from the office, field, or remote. Save time & improve efficiency.

OpenGov Permitting & Licensing is code enforcement and permit management software that helps governmental organizations manage workflow processes, inspections, permits, reports, and more from within a unified platform.

Approval Process Control

Customizable Fields

For Government

Forms Management

License Inventory

Parking Permits

Process/Workflow Automation

Real-Time Reporting

Reporting & Statistics

Workflow Management

OpenGov Permitting & Licensing

Windows

Project Administrator

We like the fact it is awesome to share information quickly for in house documents. We appreciate having something that is staying with the technology moves we are seeing grow so rapidly.

Director of Public Works

The original software our staff liked very much as the features were all customized and helpful and the support was in person and helpful.

Zoning Administrator

I like that I can see all the projects I need to review at once. I also love that applications can be customized.

Admin to Building Commissioner

The inability to link more than one record to another in the Projects option is annoying too. Many of our larger ongoing projects have one overall building permit with multiple sub-permits.

Director of OCED

Easy to use, service team has been great to work with, great outward facing appearance.

Administrative Assistant

Since I am unable to see what our citizens see on their end of the software, it makes it difficult for me to offer explanations of how to set up accounts, etc.

Assistant Collector

It is more useful when documents are inaccurate you just send message and request information. This is also helpful when it is a renewal period, making the influx easier to handle.

Town Clerk

The problem is that we have had some issues that came out of the blue. We were supposed to start a renewal campaign on 1/1/2020.

Local building inspector

The amount of information available is fantastic.

Special Projects

I like the various features of maps and the intricate details.

Secretary

It may be an administrator option, but completing an item in error cannot be reversed. Also, your own comments cannot be edited.

Business Operations Manager - Professional Srvcs

Customer Service has been very good, always quick to respond.

Integration very helpful during the covid period. Without the in person transaction the process through Opengov is so much more manageable.

Code enforcement Officer

The obstacles I encountered were also encountered by the City staff who were charged with configuring the program to perform task that I mentioned earlier.

With this being a fairly new program most of the problem we run into we can get an answer from the support team within a few house.

Community Development Director

It didn't take long to get local builders on board with the process. We do still need to assist folks who are very uncomfortable with computers.

SmartGov vs OpenGov Permitting & Licensing Comparison (2026)

SmartGov

OpenGov Permitting & Licensing

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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