Axxess Home Health vs myUnity

InMyTeam

AlayaCare

eRSP

A Home Health Care Solution for All Sized Agencies Simple to use and ready for enterprises in the modern world. Scheduling, payroll, billing, EVV, HR, patient records, and many other capabilities are important aspects of InMyTeam. PrivateDuty, Medicaid, Medicare.

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

eRSP is a cloud-based medical scheduling solution, which helps small to large healthcare organizations manage client contacts, human resource operations, payroll processes, and more. The platform offers various features such as customer relationship management (CRM), mobile access, digital forms, medication tracking, reporting, and billing management. eRSP also facilitates third-party integration with various applications such as Oracle People Soft, Quickbooks, TriZetto, Paycom, and more.

Chief Marketing Officer Administrator

It does not manage claims well, and the customer service is terrible.

Home health software with various integrations including billing, scheduling, financial, reports, and compliance

Billing & Invoicing

Calendar Management

Care Plan Management

Charting

Claims Management

Compliance Management

Customizable Reports

Electronic Signature

HIPAA Compliant

Mobile Access

Patient Records Management

Payroll Management

Real-Time Data

Real-Time Notifications

Scheduling

Task Scheduling

Time Tracking by Client

Axxess Home Health

Web-based

iPhone

Android

Connecteam

AxisCare

Basic

Unresponsive phone support

76% of reviewers feel negative about Phone Support. Reviewers report long wait times, unreturned calls, and difficulty reaching knowledgeable support staff. They say customer service representatives often lack the expertise to resolve issues and rarely follow up on tickets or messages. Some users indicate that unresolved problems persist for weeks or months due to poor communication. Reviewers feel that unreliable phone support adds stress, especially when urgent technical issues prevent them from completing essential tasks.

Frequent glitches and delays

Administrator

Monthly glitches in the software and no support when you need to fix the issues.

74% of reviewers feel negative about Bugs and Issues. Reviewers report ongoing software glitches, slow performance, and system errors that disrupt their workflow and productivity. They say frequent updates often introduce new problems or break existing features, requiring workarounds. Some users indicate that unresolved bugs can lead to compliance issues, billing delays, and even financial losses. Reviewers feel frustrated by the lack of timely fixes and the need to repeatedly address the same technical problems, which impacts their ability to provide care efficiently.

Comprehensive home health focus

89% of reviewers feel positive about Home Health. Reviewers appreciate that the software is tailored for home health agencies, offering features that support compliance, real-time monitoring, and agency growth. They say it helps them stay organized and up-to-date with industry changes. Some users report that the platform’s tools and integrations are specifically designed for home health needs, making it easier to manage operations. Reviewers indicate that the software’s focus on home health allows them to deliver quality care and efficiently handle regulatory requirements.

Efficient multi-window navigation

88% of reviewers feel positive about Navigation. Reviewers appreciate the ability to open multiple windows or tabs, which helps them multitask and quickly switch between tasks without losing progress. They say the clear layout and intuitive design make it easy to find information and complete documentation. Some users report that the navigation is user-friendly across devices, including tablets and laptops. Reviewers indicate that the multi-window environment saves time and supports their need to manage complex workflows efficiently.

Streamlined daily operations

96% of reviewers feel positive about Ease of Use. Reviewers appreciate that the software simplifies daily tasks, making documentation and training straightforward for both new and experienced staff. They say the intuitive interface reduces the learning curve and helps teams become productive quickly. Some users report that the system’s organization and logical flow make processes less time-consuming. Reviewers indicate that the platform is user-friendly, which they feel is essential for efficient home care operations. They find that the ease of use supports their goal of maintaining smooth and effective workflows.

They refused to refund us the entirety of those months and only gave us one month.

Contract therapist

Only recently has agency required more extensive version of evaluation/assessment and it is long and tedious to perform, it appears to be more of an OASIS than the previous used format for Eval

Admin

I have been looking at other software to switch from Axxess due to pricing.

Office Associate

Every month our bill was increased, sometimes with no reason or explanation at all, other times was told it was maintenance fees each month, but why was it being increased?

I have had a problem after terminating our use with their billing system for 3+ weeks and they still have not contacted or attempted to resolve the issue.

The user friendly interface and ease of scheduling.

Customer service representatives NEVER call you back when detailing an issue with the system.

Adding new clients and staff was quite effortless as well.

President & CEO

The fact that the form creator and electronic signature feature for Home Health is not yet operational

Overal, our agency is very excited about using AXXESS for the 4 months we've used the software

Director of Nursing

Director of Operations

Its so simple to put patient information.

Bugs and Issues

Customer Support

Agency Management

Pricing

Phone Support

User Interface

Insurance Billing

Client Management

Note and Signature Management

Small Business

Large Enterprises

Freelancers

Mid-size Business

Reviewers appreciate that Axxess Home Health offers flexible contract terms with a simple cancellation policy, affordable pricing tiers, and competitive monthly fees compared to other options. They say the pay-per-user model and cost-effectiveness are especially beneficial for small agencies. Some users report that the product delivers good value for its price and includes helpful support without extra charges. However, some reviewers find the software too expensive, especially when additional features like the mobile app incur extra costs or when unexpected price increases occur. Some users feel pricing can become prohibitive for new or smaller businesses.

Axxess

ECP is an assisted living software designed for senior living communities and long-term care facilities. The platform includes electronic medication administration records, electronic health records with automated care plan generation, customer relationship management for lead capture, billing functionality, and move-in tracking tools. The software integrates with pharmacy partners and offers reporting capabilities for compliance management.

Senior Living Core Platform

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.


Eldermark

Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

pricey for a small business in the long run , i guess because they are meant for bigger businesses.

Netsmart offers an electronic health records system designed to help home health, hospice and senior living  organizations manage intake, scheduling, clinical documentation, and billing. Moreover, Netsmart provides EHR-agnostic solutions and services to help you deliver person-centered care.

Activity Dashboard

Activity Tracking

Assessment Management

Bereavement Management

Chat/Messaging

Coding Assistance

Customizable Forms

Decision Support

Document Storage

Electronic Submission

EMR/EHR

For Long Term Care

Forms Management

Insurance Management

Medication History

Patient Intake

Physician Portal

Quality Assurance

Records Management

Reporting & Statistics

Volunteer Management

myUnity

iPad

Windows

Skilled Nursing Core Platform

Epic

MatrixCare Home Health & Hospice

StoriiCare

Physical Therapist

The system and processes have not improved.

Medical officer

The fact that I can use it on different devices makes it even better.

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

Clinical quality specialist 

Promised functionality with regard to interfaces, HIE and systems integration have been delayed again and again.   

Axxess Home Health vs myUnity Comparison (2026)

Axxess Home Health

myUnity

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives