getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Axxess Home Health Logo

Web-based home health software with multiple integrations

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Axxess Home Health - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Axxess Home Health overview

What is Axxess Home Health?

Axxess AgencyCore is a home health and EMR (Electronic Medical Record) software created to help improve patient outcomes and staff productivity. The solution integrates various modules including clinical, administrative, billing, scheduling, human resources, and reports. Clinicians can improve on forecasting, ensure compliance, reduce risk, and streamline operations.

AgencyCore has intuitive tools that allow for real-time collaboration and patient coverage. Clinicians can access notes and vital signs, as well as communicate in real-time with the care team for any medication updates. The solution also features scheduling tools that enable users to schedule and track visits along with real-time updates and notifications.

AgencyCore is also a complete electronic medical record (EMR) with integrated teaching and medication guides on diagnoses and medications. The software also features automatic care plan generation from assessments and electronic submission to physicians.

AgencyCore uses excel integration for all financial reports. Users with billing permissions can access the billing center to track claims and remittances, as well as bill insurance payers electronically. Built-in compliance and regulatory tools allow for quality assurance, including an OASIS analysis and scrubber feature for picking up errors and inconsistencies.

AgencyCore is cloud-based and can be accessed through any mainstream internet browser, so users can choose to work with the mobile devices that are convenient for them. Unlimited software upgrades and updates are offered as part of the subscription to AgencyCore.

Starting price

899per user
view pricing plans

Pros & Cons

Scheduling

Client Management

Comprehensive home health focus

Bugs and Issues

Customer Support

Phone Support

Axxess Home Health’s user interface

Ease of use rating:

Axxess Home Health review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(46)
3-4(84)
5(183)

What do users say about Axxess Home Health?

Users say Axxess Home Health is user-friendly, easy to navigate, and simplifies documentation, scheduling, and billing. They find the training resources helpful, appreciate the ability to multitask with multiple windows, and report improved efficiency and productivity for staff and clinicians. They indicate pricing is competitive for some, but others feel costs increase unexpectedly and extra fees are charged for additional features.

They report frequent software glitches, slow updates, and unresolved technical issues, especially with billing and claims. Some say customer support is responsive and knowledgeable, while others experience long wait times, inconsistent answers, and poor follow-up on phone support.

Select to learn more


Who uses Axxess Home Health?

Based on 313 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care

Use cases

Home Health Care

Axxess Home Health's key features

Most critical features, based on insights from Axxess Home Health users:

Patient records management
Mobile access
Billing & invoicing
Care plan management
Compliance management
Electronic signature
Claims management
Time tracking by client
Payroll management
Calendar management

All Axxess Home Health features

Features rating:

Billing & invoicing
Calendar management
Care plan management
Charting
Claims management
Compliance management
Customizable reports
Electronic signature
HIPAA compliant
Mobile access
Patient records management
Payroll management
Real-Time data
Real-Time notifications
Scheduling
Task scheduling
Time tracking by client

Axxess Home Health alternatives

Axxess Home Health logo
visit website

Starting from

899

/user

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CareSmartz360 logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
InMyTeam logo
visit website

Starting from

200

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AxisCare logo
visit website

Starting from

325

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Axxess Home Health pricing

Starting from

899

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Axxess Home Health price and value

Value for money rating:

Of 26 reviews that provide robust commentary on Axxess Home Health's price and value, mention it in a positive light.

Reviewers appreciate that Axxess Home Health offers affordable and competitive pricing, flexible payment options like per-user plans, and a simple contract with a 30-day cancellation clause. They indicate the software is cost-effective for small agencies and provides good value compared to similar products. Some users report that monthly fees are lower than competitors and that onboarding support is included at no extra cost. However, some reviewers feel the software becomes expensive over time, mention unexpected price increases, and note that certain features, like the mobile app, require additional fees. Some users say pricing can be prohibitive for new or small businesses.

, and

Axxess Home Health customer support

What do users say about Axxess Home Health customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Axxess Home Health customer support.

A large number of users highlight fast, knowledgeable, and friendly customer support that resolves issues promptly.

Multiple users appreciate the accessibility of support staff, including after-hours help and proactive follow-up on questions.

A fair number of users mention that support is helpful during onboarding, training, and customization requests.

Certain users report long hold times, difficulty reaching representatives, and inconsistent follow-up from customer support.

Support options

Email/help desk
Phone support
Knowledge base
Chat
24/7 (live rep)
Faqs/forum

Training options

Live online
Webinars
Documentation
In person

To see what individual users say about Axxess Home Health's customer support, check out the review snippets below.

“It does not manage claims well, and the customer service is terrible.”

CD

Chris D.

Chief Marketing Officer Administrator

“Customer service and poor standards.”

RY

Rene Y.

CFO

Axxess Home Health FAQs

Q. Who are the typical users of Axxess Home Health?

Axxess Home Health has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

These products have better value for money


Q. Does Axxess Home Health support mobile devices?

Axxess Home Health supports the following devices:
iPhone, Android


Q. What level of support does Axxess Home Health offer?

Axxess Home Health offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

Related categories