App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Axxess Home Health Logo
Axxess Home Health
4.1
(316)

Write a review

Web-based home health software with multiple integrations

visit website

(4)

Axxess Home Health Pricing, Features, Reviews and Alternatives

Axxess Home Health product overview

What is Axxess Home Health?

Axxess AgencyCore is a home health and EMR (Electronic Medical Record) software created to help improve patient outcomes and staff productivity. The solution integrates various modules including clinical, administrative, billing, scheduling, human resources, and reports. Clinicians can improve on forecasting, ensure compliance, reduce risk, and streamline operations.

Key benefits of using Axxess Home Health

Home health organizations can ensure Joint Commission, CHAP, and ACHC compliance with built-in best-practice standards and quality assurance tools for all regulatory requirements and audits.

Axxess AgencyCore users can streamline operations with real-time functionality that eliminates duplication and errors as well as tracks care teams effectively via the scheduling interface.

Organization and patient data is securely stored in high security data centers located strategically nationwide while users have secure cloud access from anywhere, at any time.

Axxess AgencyCore users can collaborate effectively with the built-in, HIPAA-compliant messaging system for real-time communication.

Clinicians can track patient progress with intuitive graphs that help with care plan and treatment, amongst a variety of other integrated analysis tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person

Axxess Home Health features

Functionality

4.0

/5

316

Total features

15

2 categories

Most valued features by users

Scheduling
Patient Records Management
Billing & Invoicing
Customizable Reports
Calendar Management
Care Plan Management
Claims Management
Compliance Management

Functionality contenders

Axxess Home Health users reviews

Overall Rating

4.1

/5

316

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.18/10
Rating distribution

5

4

3

2

1

187

60

25

23

21

Pros
Navigation from screen to screen is easy and helps keeps task manageable. Messaging qualities are great for communication with different staff members within the agency.
Definitely better than using a spreadsheet to maintain records. I hope to see functionality improve so it will work better in connection with other software.
The software system is generally a good product which benefits our company and ability to manage patients and staff effectively.
Cons
It is beyond frustrating to be on hold for hours. It is beyond frustrating when the software is not working and every nurse is calling from the field as they are unable to function.
Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.
This company has very poor ethics and is managed and run poor.

Overall rating contenders

KS
AvatarImg

Ken S.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Leaves very little to be desired.

Reviewed 7 years ago

From installation to setup to educating our staff on how to use Axxess, and every step in between, Axxess has been wonderful to work with. Like with every software, you'll need to get used to some things, but once you master the system, it's nothing but smooth riding. You can customize everything from notes to pay rate on the different type of visits. Scheduling is a breeze, and billing is exceptional. QA process recently got a wonderful upgrade and has been most helpful. Thank you for creating Axxess.

Pros

It is easy to use. You can open and work on multiple windows at once (unlike others).

Cons

Print cue is complicated. Requires multiple clicks to get where you need to go.

CT
AvatarImg

Cesar T.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

8 year experience has been great with much ease of usage and software always stays compliant with regulatory.

Reviewed 5 years ago

Keep up the excellent work in updating the software for compliance.

Pros

Oasis, SNV note format always keeps in compliance with regulatory, and very easy to use. Plan of care stays in compliance as well keeping everything needed on a easy to read format.

Cons

Report center could be a little better. Commonly used reports such as employee payroll, weekly schedules, census by physician etc etc. could be a bit more user friendly.

KM
AvatarImg

Kelley M.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

The most horrible product, customer service, and people to have to actually work with in the industry and I have been in it for 20 years!

Reviewed 6 years ago

This company has cost our company significant revenue loss and cost us the loss of employee's and we have gotten cited on deficiencies from State audits due to the incompetence of this companies obvious lack of experience and intelligence in this area of healthcare. This company and it's employees also have the attitude that they know better than the client what the client needs, they don't want to...

Pros

No pros were added to this review

Cons

This product is not even adequate. Our hold time on 1/29/2018 was 3 hours and 15 min, on 1/24/2018 it was 1 hour 45 min on 1/22/2018 it was 2 hours 10 min and this goes on and on. I have personally left over 20 messages asking a supervisor to call me back and not one single call to address this issues of not able to bill, not able to complete nursing notes, glitches in the wound note, errors everywhere and no one cares. WARNING stay away from this product they DO NOT CARE about any client and they do not have the resources to run a competent company. BEWARE!!

MA
AvatarImg

Maday A.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

administrator

Reviewed 5 years ago
Pros

User friendly, Greatest strength is the interface for performing all clinician progress notes, Oasis Etc. Customer Support is always available to help you and resolve the issues, (if you may have one.) they are very professional and the wait time is very reasonable compared with others. Stays on top of regulatory changes with smooth updates. New Agency training experience was amazing (Vareena) help us with every question and even when the agency finished the training, she has always been there to help us with new updates etc. I really recommend Axxess to be your EMS solution for Home Health.

Cons

Haven't found any cons in almost 1 year of use with Axxess. The software has exceeded all my expectations.

CE
AvatarImg

Chimatara E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

This reviewer only left a rating

Reviewed 10 years ago

Goodhope Healthcare is a fairly new agency. We looked into other software because our goal was to start using software from the first day we received our Medicare certification. Being new in business, cost and quality was important to us. We looked at and evaluated other software. We looked at their Terms and Conditions even after the trial period. When the company is up and running, we will need...

Pros

No pros were added to this review

Cons

No cons were added to this review

Axxess Home Health FAQs

Q. Who are the typical users of Axxess Home Health?

Axxess Home Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Axxess Home Health support?

Axxess Home Health supports the following languages:
English

See alternatives

Q. Does Axxess Home Health support mobile devices?

Axxess Home Health supports the following devices:
Android, iPhone

See alternatives

Q. Does Axxess Home Health offer an API?

No, Axxess Home Health does not have an API available.

See alternatives

Q. What level of support does Axxess Home Health offer?

Axxess Home Health offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

See alternatives

Common Axxess Home Health comparisons

Axxess Home Health logo
Alora Home Health logo
Axxess Home HealthvsAlora Home Health
Axxess Home Health logo
AxisCare logo
Axxess Home HealthvsAxisCare
Axxess Home Health logo
WellSky Personal Care logo
Axxess Home HealthvsWellSky Personal Care

Related categories