athenaOne vs Phreesia

NextGen Office

Epic

Klara

Prime Suite

Luma Health

Simple Interact

Compare athenaOne and Phreesia based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Greenway Health’s Prime Suite is designed to help medical organizations manage the practice, electronic health records, patient engagement, and more via a unified portal. The platform includes financial, clinical, and analytics management technology, which lets users customize the solution to streamline billing, administrative, and reporting operations.

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Accounting Integration

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Bed Management

Billing & Invoicing

Case Management

Charting

Claims Management

Claims Scrubbing

Clinical Notes

Code & Charge Entry

Coding Assistance

Compliance Tracking

Customizable Dashboard

Decision Support

Drug Reference Database

Dunning Management

E-Prescribing

EMR/EHR

For Cardiologists

For Family Medicine

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Neurologists

For Obstetrics & Gynecology

For Ophthalmologists

For Orthopedics

For Pain Management

For Physical Therapy

For Plastic Surgery Practices

For Podiatrists

For Primary Care

For Psychiatrists

For Substance Abuse Therapy

For Urgent Care

For Urologists

Formulary Management

Growth Charts

Healthcare Compliance

HIPAA Compliant

Immunization & Allergy Tracking

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Invoice History

Meaningful Use Certified

Medical Billing

Medical History Records

Medication Management

Messaging

Multi-Location

Multi-Provider Practice

ONC-ATCB Certified

Out-Patient Management

Patient Engagement

Patient Intake

Patient Management

Patient Records Management

Patient Scheduling

Payment Collection

Physician Management

Physician Scheduling

Policy Management

Practice Management

Quotes/Estimates

Records Management

Reminders

Remittance Advice

Remote Treatment Planning

Scheduling

Self Service Portal

SMS Messaging

Treatment Planning

Vaccine Management

Video Conferencing

Virtual Waiting Room

Voice Recognition

Web-based Deployment

athenaOne

Android

Web-based

Windows

iPad

iPhone

administrator

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.

epileptologist, neurologist, business owner

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.

By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.

Physician 

Ease of use good but especially like the ability to customize to make this “ mine.

Medical Student Intern

The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Physician

If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

Practice Manager

We crash on a daily basis. The software is basic and the sales people are pushy.

Account Manager

I love how easy it was to pull patients Medical Records from other physicians who used the system as well.

lab specialist

Overall I have been pleased with athenaOne. It allows us to share information amongst many individuals.

Doctor

It is integrated EMR, Billing and Care Management that does help address PCMH, MU, and other complex Government/Insurer issues.

Nurse practitioner

Ve had a very positive experience with this software. With how easy and quick it is to document, I would choose this software over most others.

Student

Overall I have had a great experience with Athena.

I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me.

It's terrible move on to a different software vendor. I wish they would just fix the minor issues with athenaPractice.

Mental Health Technician

Inability to complete full psych treatment plans directly in the system; we have to use a separate system to develop ISPs and transfer into Athena.

Attending

Very difficult to navigate. Too much info requested.

Often can’t complete a task due to pt non-compliance, no option to indicate this.

Okay product definitely some great pros but again customer service is lacking.

athenaOne screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Simple Interact is a deeply-integrated, highly-customizable patient engagement platform designed for physician groups, health centers, and hospitals. The platform helps these healthcare facilities run more efficiently and profitably by reducing the burden on staff while also improving patient experience.

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Automated Responses

Automated Scheduling

Availability Management

Booking Management

Broadcast Messaging

Calendar Management

Calendar Sync

Call Reminders

Campaign Management

Cancellation Management

Check-in/Check-out

Communication Management

Confirmations/Reminders

Contact Database

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Email Reminders

Forms Management

Historical Reporting

Mobile Access

Mobile Alerts

Multi-Language

Multi-Physician

Multiple Appointment Types

On Call Scheduling

Online Booking

Online Intake Forms

Online Payments

Online Scheduling

Patient Education

Patient Questionnaires

Payment Processing

Payment Reminders

Pre-Appointment Screening

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Registration Management

Reporting & Statistics

Reporting/Analytics

Rescheduling

Revenue Management

SMS Reminders

Surveys & Feedback

Third-Party Integrations

Two-Way Communication

Wait List Management

Website Integration

Phreesia

athenaOne vs Phreesia Comparison (2026)

athenaOne vs Phreesia Comparison (2026)

athenaOne

Phreesia

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives