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BestRx
5
57
4
12
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Robust pharmacy software backed by leading customer service
Table of Contents
BestRx - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BestRx overview
What is BestRx?
For nearly 40 years, BestRx has remained a family business committed to providing independent pharmacies with the tools needed to operate more efficiently and profitably.
Our affordable, easy-to-use pharmacy management software can be customized to each pharmacy. This includes many time-saving features, like scheduled reporting, shipping integrations, a mobile delivery app and online payment options.
Plus, we offer a fully integrated POS system and remote functionality for multi-store owners.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Pharmacy Management
Features
Report Generation
BestRx’s user interface
BestRx review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about BestRx?
Reviewers appreciate BestRx for its reliable and responsive customer support, noting that help is easy to access and staff are knowledgeable. They feel the support team quickly resolves issues and incorporates feedback, making the experience user-friendly and pleasant overall. Some mention that early support was weaker, but improvements are evident.
Users indicate BestRx streamlines pharmacy management with customizable workflows and frequent updates for compliance. They find it easy for new staff to learn and operate, and say it keeps pharmacy operations smooth. Some report limitations in customization and higher costs for small pharmacies, but value its overall effectiveness.
Select to learn more
Who uses BestRx?
Based on 71 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BestRx's key features
Most critical features, based on insights from BestRx users:
All BestRx features
Features rating:
BestRx alternatives
BestRx
Starting from
No pricing info
Datascan Pharmacy Software
Starting from
2500
Per month
Liberty
Starting from
No pricing info
NetSuite
Starting from
No pricing info
BestRx pricing
Value for money rating:
Starting from
No pricing info
User opinions about BestRx price and value
Value for money rating:
To see what individual users think of BestRx's price and value, check out the review snippets below.
Vincent R.
President
Min O.
Pharmacist
BestRx integrations (3)
Integrations rated by users
We looked at 71 user reviews to identify which products are mentioned as BestRx integrations and how users feel about them.
Integration rating: 5.0 (2)
“helps to make the dr aware of problem meds”
ben g.
pharmacist
Integration rating: 5.0 (1)
“Customers can pay online or in person”
Bridget B.
Director
Integration rating: 5.0 (1)
BestRx customer support
What do users say about BestRx customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BestRx customer support.
Widely noted by reviewers, BestRx offers quick, reliable, and easily accessible customer support with knowledgeable technicians.
A significant portion of users appreciate the friendly, helpful staff and the ability to reach support promptly when needed.
A limited number of users mention that earlier customer support experiences were weaker, though this has since improved.
Support options
Training options
To see what individual users say about BestRx's customer support, check out the review snippets below.
“Great PMS system and always best, promptly customer service is I really appreciate from BestRx.”
Roshan P.
Pharmacy Manager
“Easy and usually quick access to help desk.”
Amul P.
Owner/Pharmacist
“Early on customer support was weak but that is no longer true.”
Sandra B.
Director of pharmacy
“Do not get this software now its not old good its been sold to Pioneer rx, poor customer service, so many glitches in the software , power line switch is not good”
Jignesh P.
Pharmacies Owner and manager
BestRx FAQs
BestRx has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What level of support does BestRx offer?
BestRx offers the following support options:
Phone Support, Email/Help Desk