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Square Point of Sale
5
2.2K
4
611
3
130
2
31
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
iPad & Android point of sale (POS) system
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Square Point of Sale - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Point of Sale overview


Based on 3030 verified user reviews
What is Square Point of Sale?
Square Point of Sale is a payment processing solution offering key features such as payment processing, data security, electronic payments, mobile payments, point of sale functionality, and online payments, among others.
Who uses Square Point of Sale?
Reviews for Square Point of Sale come from a wide variety of industries, including retail (12% of reviewers), health, wellness and fitness (8%), and food & beverages (6%). The most frequent use case for Square Point of Sale cited by reviewers is payment processing (67% of reviewers).
What do users say about Square Point of Sale pricing?
Most users consider Square Point of Sale to offer good value for money, especially for small businesses, and they appreciate the transparent pricing and cost-saving features. However, some reviewers feel hardware and add-ons are pricey, and they find costs can rise with business growth.
What are the most popular integrations for Square Point of Sale?
The Square Point of Sale integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.6 out of 5 for its integration with Square Point of Sale) and Wix (a website builder product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Sale Management
Financial Management
Invoice Management
Bank Account Management
Unreliable card reader performance
Reliance on strong connectivity
Square Point of Sale’s user interface
Square Point of Sale review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Point of Sale?
Reviewers feel Square Point of Sale is easy to use, flexible for small businesses, and offers quick setup with mobile and desktop access. They like its transparent pricing, reliable payment processing, and ability to handle sales, inventory, and financial reporting from anywhere. They appreciate features like credit card acceptance, customizable menus, and integration with other tools. Some say it helps them manage staff, track sales trends, and grow their business efficiently.
They report transaction fees can add up, especially for high-volume businesses, and mention occasional bugs or hardware issues. Some find customer support slow or unhelpful, and wish for more advanced features or lower costs for premium options.
Select to learn more
Who uses Square Point of Sale?
Based on 3,030 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Point of Sale's key features
GetApp's analysis of 528 verified user reviews collected between July 2021 and September 2024 identifies Square Point of Sale' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Point of Sale's payment processing capabilities, highlighting its ease of use and flexibility in accepting various payment types, including credit cards, debit cards, and cash. They report the system's reliability, even in areas with spotty phone service, and value the quick transaction confirmations. Users also mention the convenience of instant transfers for a small fee. However, some note issues with delayed funds for large transactions and occasional online payment problems. Of the 378 Square Point of Sale users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
Shawn H.
Lead Therapist, Owner

Justin W.
Owner Operator

Mack B.
Digital coordinator
Anna M.
Owner, designer, webdeveloper
Users report that Square Point of Sale offers robust data security, with encryption and tokenization to protect sensitive information. They appreciate the verification processes via email or text and the ability to set access codes. Reviewers feel confident in the system's ability to prevent fraud and data breaches, ensuring both their business and customer information remain secure. Some users mention occasional issues with receiving notifications for transactions made with shared cards. Of the 204 Square Point of Sale users who gave detailed accounts of their use of Data Security, 97% rated this feature as important or highly important.
Reviewers indicate that Square Point of Sale simplifies electronic payments, making it easy to accept credit and debit cards both online and in-person. They appreciate the system's speed and convenience, especially for businesses with high volumes of electronic transactions. Users also value the ability to send invoices and payment links via email or text. However, some mention occasional issues with online payment processing and compatibility with certain devices. Of the 115 Square Point of Sale users who gave detailed accounts of their use of Electronic Payments, 97% rated this feature as important or highly important.
Users report that Square Point of Sale's mobile payments feature is essential for businesses on the go. They appreciate the ability to process payments using smartphones and tablets, with or without internet access. Reviewers highlight the convenience of the mobile card reader and the system's reliability in various environments. They also value the option to save customer card information for future transactions. Some users note occasional issues with the mobile app's stability. Of the 147 Square Point of Sale users who gave detailed accounts of their use of Mobile Payments, 96% rated this feature as important or highly important.
Reviewers feel that Square Point of Sale is a versatile and user-friendly system for managing sales transactions, inventory, and customer information. They appreciate the portability of the system, allowing them to process payments anywhere using mobile devices. Users highlight the customizable checkout screens and the ability to send receipts via email or text. Some mention occasional connectivity issues and the need to remove phone cases to use the POS device. Of the 92 Square Point of Sale users who gave detailed accounts of their use of Point of Sale (POS), 93% rated this feature as important or highly important.
Reviewers highlight the convenience of Square Point of Sale's online payments feature, allowing businesses to send invoices and payment links easily. They appreciate the system's ability to process payments quickly and securely, enhancing the customer experience. Users also value the integration with websites and CRM systems for seamless financial management. However, some mention issues with specific platforms and the need for better compatibility with certain web providers. Of the 193 Square Point of Sale users who gave detailed accounts of their use of Online Payments, 89% rated this feature as important or highly important.
All Square Point of Sale features
Features rating:
Square Point of Sale alternatives
Square Point of Sale pricing
Pricing plans
Pricing details:
User opinions about Square Point of Sale price and value
Value for money rating:
To see what individual users think of Square Point of Sale's price and value, check out the review snippets below.

Chris L.
Operations

Michael Z.
Owner
Square Point of Sale integrations (21)
Integrations rated by users
We looked at 3,030 user reviews to identify which products are mentioned as Square Point of Sale integrations and how users feel about them.
Integration rating: 4.7 (35)
Integration rating: 4.6 (15)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”

Jonathan S.
Founder
Integration rating: 4.4 (11)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 5.0 (7)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (6)
“Scheduled clients are added automatically to MailChimp.”

Stuart M.
Head Teacher
Integration rating: 4.3 (6)
“Shopventory acted as thus master of inventory between our BigCommerce Website and Square POS, the intention being not to oversell in the store or online. Shopventory also provided us with better reporting that Square POS.”
Paul J.
eCommerce & IT Manager
Square Point of Sale customer support
What do users say about Square Point of Sale customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Square Point of Sale customer support.
A fair number of users found Square's customer service responsive, friendly, and quick to resolve issues when contacted.
Multiple users appreciated having several ways to reach support, including phone, email, and an online portal.
A number of users reported difficulty reaching customer support, citing long wait times and limited availability.
Select users felt support was unhelpful or slow to resolve complex issues, especially during urgent situations.
Support options
Training options
To see what individual users say about Square Point of Sale's customer support, check out the review snippets below.
“I didn't have a lot of time to set up the system before using it and Square's customer service was extremely helpful.”

Stephanie S.
Owner
“At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service.”

John D.
President
Square Point of Sale FAQs
Square Point of Sale has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Square Point of Sale used for?
Square Point of Sale is a cloud-based POS system compatible with iOS and Android devices, as well as Square’s proprietary hardware. The platform supports management of customers, transactions, inventory, invoicing, and payments, and includes tools for handling customer loyalty programs, marketing, employee management, and payroll. Payment acceptance is facilitated through magstripe, chip, and contactless card readers, supporting debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal allows merchants to process payments via computer by manually entering card details, eliminating the need for a physical card reader. The solution enables businesses to conduct sales in various environments, including in-person, online, over the phone, or on the go. Merchants can integrate a synchronized online store, sell through social media platforms such as Instagram and Facebook, and provide options for curbside pickup, local delivery, and shipping. The customer directory records preferences and feedback with each transaction, automatically building customer profiles. This information can be used to review purchase histories, segment customers for targeted email campaigns, and personalize communications. Square Point of Sale offers tools for monitoring business performance through the Square Dashboard and integrated sales reports, accessible from any device. Merchants can view real-time sales data by location, track transactions and deposits, and manage inventory remotely. Inventory can be imported, edited, and exported, with daily alerts for low or out-of-stock items. All features are integrated within the POS system to streamline operations.
Q. Does Square Point of Sale support mobile devices?
Square Point of Sale supports the following devices:
iPad, Android, iPhone
Q. What level of support does Square Point of Sale offer?
Square Point of Sale offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat
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