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Square Point of Sale Logo

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iPad & Android point of sale (POS) system

(93)

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Square Point of Sale Pricing, Features, Reviews and Alternatives

Square Point of Sale product overview

What is Square Point of Sale?

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll.

Key benefits of using Square Point of Sale

No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.

Flexibility and Customization

  • Build a POS that streamlines your day-to-day and makes running your business easier. Start free with the essentials and add on additional features based on your business needs. Everything is integrated into your POS for a stress-free experience.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

    Personalized Customer Experiences

  • Know what your customers like. Track items they purchase, unique preferences, and feedback automatically every time you make a sale.

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

    Streamline Employee Management

  • Merchants can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

    Drive Business Growth

  • Look at real-time sales trends to see how your business is doing. Review historical data to see what’s working. Use your POS’s built in sales and inventory reports to determine new opportunities and the right products to sell.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum
    Chat

    Training options

    Live Online
    Webinars
    Documentation
    Videos

    Square Point of Sale pricing information

    Value for money

    4.5

    /5

    2.9K

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Square Point of Sale features

    Functionality

    4.5

    /5

    2.9K

    Total features

    98

    12 categories

    Most valued features by users

    Activity Dashboard
    Third-Party Integrations
    Reporting/Analytics
    API
    Data Import/Export
    Alerts/Notifications
    Customizable Reports
    Real-Time Data

    Square Point of Sale users reviews

    Overall Rating

    4.7

    /5

    2.9K

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    2.1K

    585

    123

    30

    26

    Why do users choose Square POS?

    What would users change about Square POS?

    Pros
    The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
    Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
    Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.
    Cons
    If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
    The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
    I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.
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    Daniel E.

    Senior Pastor

    Nonprofit Organization Management, 1-10 employees

    Review source

    Overall Rating

    Square POS User Review

    Reviewed 2 years ago

    Transcript

    Daniel E.: Hi, I'm Daniel. I'm a senior pastor, and I give Square Point of Sale five stars out of five....

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    Kim A.

    Naturopathic Doctor

    Health, Wellness and Fitness, self-employed

    Review source

    Overall Rating

    Easy to use, no commitment

    Reviewed 4 years ago

    Transcript

    Kim: Hi, I'm Kim. I am a naturopathic doctor and I give Square point of sale a four out of five. For...

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    Jared K.

    Marketing and Advertising, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Square POS after 1 year

    Reviewed 2 years ago

    The POS software is very good especially when I go offline and in person I can collect a payment and continue online and resolve any client information.

    Pros

    It's seamless with my banking and helps me integrate payments for clients, products, and services

    Cons

    There are many freemium features that can be an additional benefit on top of the current monthly costs unlike a shopify plan that bundles most offers in one subscription.

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    Faiyaz T.

    Design, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A very user friendly POS system

    Reviewed a year ago

    Overall experience was amazing. Loved how it made everything easier!

    Pros

    Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.

    Cons

    Yet haven't found any bigger issues. Everything seems fine.

    LB
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    Lauren B.

    Consumer Goods, 1-10 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Square Review

    Reviewed 22 days ago
    Pros

    Once i figured out how to use it, I liked it.

    Cons

    Figuring out how to use it was difficult. And having to have different permissions was annoying.

    CP
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    Chantel P.

    Health, Wellness and Fitness, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Payments made easy and painless

    Reviewed 3 months ago

    I really love Square, it makes running my business secure and seamless. I'm able to cross-compare my reports to ensure my bookkeeping is accurate.

    Pros

    As a solo business owner, my time is so valuable. I love that I'm able to store cards on file with square and simply charge and email receipts within seconds. Making it seamless for myself and my clients.

    Cons

    The fees can sometimes be on the higher side, but it's a small price to pay for secured sales.

    DK
    AvatarImg

    Darryl K.

    Food & Beverages, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Square is a good choice

    Reviewed 9 months ago

    I haven't found any other product that makes me consider switching from Square. They have great hardware to go along with their software and the processing is great as well.

    Pros

    I've been using Square for over 7 years and find it great to work with. I haven't come across any other product that makes me consider switching.

    Cons

    There are a few bugs with using the online fulfillment system, but that's about it.

    Square Point of Sale FAQs

    Q. What type of pricing plans does Square Point of Sale offer?

    Square Point of Sale has the following pricing plans:
    Pricing model: Free, Subscription


    Q. Who are the typical users of Square Point of Sale?

    Square Point of Sale has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Square Point of Sale support?

    Square Point of Sale supports the following languages:
    English, Spanish, French, Japanese


    Q. Does Square Point of Sale support mobile devices?

    Square Point of Sale supports the following devices:
    Android, iPad, iPhone


    Q. Does Square Point of Sale offer an API?

    Yes, Square Point of Sale has an API available for use.


    Q. What other apps does Square Point of Sale integrate with?

    Square Point of Sale integrates with the following applications:
    Wix, Make, WooCommerce, Paymo, DAVO, Synder, Poptin, Acuity Scheduling, Linktree, CSI Platform, Thrive by Shopventory, Fomo, QuickBooks Online, Stitch Labs, SKU IQ, Printful, MoeGo, Mailchimp, Craver, MarginEdge, Xero


    Q. What level of support does Square Point of Sale offer?

    Square Point of Sale offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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