MatrixCare Home Health & Hospice vs Eldermark

Fusion

Carepatron

Alleva

Fusion is an EMR for OT, PT, & SLP practices with features for scheduling, documentation, billing, insights, tasks, compliance, & more

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.

Lead

Chatting with Support - As long as they are available (they are not always available though).

Project Manager

Their support is one of the best in the industry making them easy to work with and quick to resolve any issues.

MatrixCare helps you balance efficiency and compassion for the best care. And today, our comprehensive point-of-care app is the software of choice for professional hospice and palliative care organizations. We provide an diversified suite of solutions that can grow with you.

Appointment Management

Assessment Management

Audit Management

Bereavement Management

Billing & Invoicing

Care Plan Management

Charting

Claims Management

Client Management

Compliance Management

Customizable Reports

Electronic Signature

EMR/EHR

HIPAA Compliant

Insurance Management

Medication History

Mobile Access

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Real-Time Reporting

Reminders

Revenue Management

Scheduling

Third-Party Integrations

Time Tracking by Client

Volunteer Management

Workflow Management

MatrixCare Home Health & Hospice

Web-based

iPhone

iPad

Android

Axxess Home Health

Skilled Nursing Core Platform

AestheticsPro

ezyVet

Basic

It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.

The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.

Assistant

I've gotten tired of one program doing one type of task very well but being limited when it comes to other functions.

Administrator

There are too many toggle options to get from one screen to another

Hospice  Administrative RN

Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the

You do not have to transfer files back and forth using a third party billing software.  

There are quite a few things that we are not able to change to customize for our agency.  

Software has it's own billing module within the same program.

Marketing & Sales Support Assistant 

You can view the electronic health record easily for each patient. Once you chart on something, the red outline that indicates that it's due goes away.

RNAC

this system is very not user friendly makes extra work time to complete tasks.

Matrix is not the best software to document positioning, which is why many facilities will create their own paper charts.

Administrative Director

For some evaluations, there are questions not meant for the specific discipline making it long for all therapists to complete.

overall poor i would suggest PCC always as this is the most popular and user friendly EMR.

Ease of navigation with documentation designed for point of service documentation .

With each new added feature there comes an associated cost.

Financial Accountant

Each products integrates well with each other.

All of MatrixCare's products are layed out nicely & user-friendly.  

Solutions Administrator

The mileage feature was a little bit different than what our Caregivers were used to and we are in a rural area so it wasn't a good fit for us.

Our Caregivers love using the iPads, the ease of Navigation through the workflows is a favorite and a huge game changer.

Revenue Cycle Manager

general slowness and bugginess, a  lot of stuck gets stuck in validation hold and supports takes days to weeks to respond to tickets

I love the ease of putting in orders, free text progress notes and the color coded EMAR tabs.

The technical support team is amazing and responds almost immediately.

Our experience has been so amazing and we really love [SENSITIVE CONTENT] and all the support and help she has provided to us.

They make many verbal promises that do not stand up once you are trying to implement.  

Make sure you have an attorney review it.  

nice selection of reports/great account manager

User Interface

Ease of Use

Customer Support

Documentation

Patient and Clinician Interaction

Time Consuming Processes

Billing

Agency Fit

Integrations

Small Business

Large Enterprises

Mid-size Business

ResMed

ECP is an assisted living software designed for senior living communities and long-term care facilities. The platform includes electronic medication administration records, electronic health records with automated care plan generation, customer relationship management for lead capture, billing functionality, and move-in tracking tools. The software integrates with pharmacy partners and offers reporting capabilities for compliance management.

Senior Living Core Platform

PointClickCare's EHR for Senior Living is a cloud-based platform that supports person-centered, coordinated care from independent living to assisted living and memory care.


SNF Metrics

SNF Metrics is a cloud-based software tailored specifically for skilled nursing facilities (SNFs). It offers applications and reports that deliver real-time insights and trend analysis across finance, operations, staff management, compliance, and risk management.

Eldermark’s comprehensive software is built for the business of senior living. By layering actionable analytics across one centralized software suite, you can increase revenue, enhance care, simplify work, and create more meaningful resident outcomes.

Access Controls/Permissions

Activity Dashboard

Activity Planning

Activity Tracking

Admissions Management

Alerts/Escalation

Alerts/Notifications

Attendance Tracking

Audience Targeting

Audit Trail

Automated Scheduling

Calendar Management

Campaign Management

Clinical Care

Clinical Notes

Communication Management

Compliance Tracking

Contact Database

Contact Management

Customizable Forms

Customizable Templates

Decision Support

Documentation Management

Document Management

Document Storage

Electronic Payments

Email Management

Employee Management

E-Prescribing

Event/Activities Planning

File Sharing

Financial Management

Forecasting

For Long Term Care

Forms Management

For Nursing Homes

Geriatric Care

Healthcare Compliance

Incident Management

Invoice Management

Lab Integration

Lead Management

Marketing Automation

Meal/Nutrition Management

Medical Billing

Medical Management

Medication Alerts/Warnings

Medication Database

Medication Management

Monitoring

Nursing Forms Tracking

Patient Communications

Patient Management

Patient Portal

Pipeline Management

Point of Care System

Predictive Analytics

Referral Tracking

Reporting & Statistics

Resident Assessment

Search/Filter

SOAP notes

Social Media Integration

Staff Management

Staff Scheduling

Task Management

Task Scheduling

Transaction Management

User Management

Proprietary

Eldermark

Windows

Linux

Chromebook

Billing Manager

Training - there is so much training offered not only though Webinars and video, but you can schedule a training for your Team with Eldermark, and they schedule according to your needs.

Quick and efficient solution to my issue, through the eldermark support system.  

There are a lot of hidden reports that could be utilized more frequently, but difficult to navigate

DDRC

The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use.  

Technology and Operations Manager

Being the person that does almost all the installation, training and follow-up tech support on the software at are corporate office, I can tell you that I have worked in every area of the software.  

MatrixCare Home Health & Hospice vs Eldermark Comparison (2026)

MatrixCare Home Health & Hospice

Eldermark

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives