App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Q. Who are the typical users of MatrixCare Home Health & Hospice?
Q. What languages does MatrixCare Home Health & Hospice support?
Q. Does MatrixCare Home Health & Hospice support mobile devices?
Q. Does MatrixCare Home Health & Hospice offer an API?
Innovative software and superior service
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
295
Per month
Flat Rate
Value for money
4.0
/5
265
Starting from
No pricing info
Value for money contenders
Functionality
4.1
/5
265
Total features
31
4 categories
Functionality contenders
Overall Rating
4.2
/5
265
Positive reviews
120
97
37
8
3
Overall rating contenders
Laura M.
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
The ease and look of the product as well as the ability to easily navigate the screen. Their support is one of the best in the industry making them easy to work with and quick to resolve any issues.
The billing feature seemed to lack where the clinical feature succeeded.
Amy H.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Our Account Manager has been great! He's always quick to respond to any questions or to follow up on open ticket items.
Brightee provides an application for charting visit notes on the iPad, which allows for ease of charting in patients' homes. There are cost savings due to staff no longer using laptops that have to be maintained or serviced, and overall the system is fairly easy to learn and navigate.
There are occasional glitches in the software that causes the application to have to be deleted then re-installed, but this is not very frequent. The ability to access Brightree's AFO side in Safari is not yet fully functioning but we know eventually it will be. There can sometimes be difficulty with technical support staff understanding issues that you may be experiencing, but they will continue efforts to problem-solve until the issue is resolved.
Alyssa H.
Hospital & Health Care, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
In our demo we were ensured a lot about the program that when it came to implementation was not realized. We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow. We have had problems with claim submissions also based on what the system does/doesn't allow. We most recently have implemented eFax and have had nothing but problems with it, mostly based on the implementation team and how they configured the project. We switched to Brightree because we weren't satisfied with what our old software had to offer and we have encounter nothing but problems since we switched.
Our clinicians love this software because it is easier for them to complete their documentation. The distinction between billed and unbilled AR. I also like that we can track our OASIS acceptance in the software
The reports don't allow page breaks. We have also had several configuration errors that have impacted business and the ability to see patients. The reports are very slow to customize and are limited in what information they can provide. We have also had several problems with BT understanding how parents and branches work and have had to develop several work arounds to make up for their deficits.
Leah Q.
Hospital & Health Care, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Overall, BT is very good software for our agency and encompasses home care and hospice. We had a zero deficiency survey for home care and hospice so compliance is the best aspect.
BT keeps our agency in compliance as new regulations are introduced they integrate them into the software. We have a particular account manager who goes over and beyond to explain options available in the system, follow up on any problems and supports us through the changes. The Ipads for field staff are fast and efficient, do not get virus, and our clinicians are extremely pleased.
Not understanding the system or using it to its fullest is a problem for our agency. We need better webinars and education material to be able to maneuver through the software as it is very complex. It is not exactly "user friendly".
Cheyenne B.
Hospital & Health Care, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Always updating for more ease of use and is on the ball with regulatory changes. In the last year there have been vast improvements in the software and our team can not wait to see what is coming next! This software has made our job much easier and we are glad to be as paperless as possible. Jain has been wonderful as an account manager. She definitely has our company's best interest at heart and gets the answer to any question that we may have. Support for clinical has been great and improved significantly in the last few months. Billing software support has improved as well and is more manageable for our small company.
I would like to see the fully functional interface with pharmacy soon, the ability to fax from the software, and the ability to look up providers from the CMS site and have their info flow over to reduce time in hand keying entries.