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Pros and Cons from MatrixCare Home Health & Hospice users
+15
It appeared to have good work flow from clinical to office seamlessly. The billing features seem robust and user friendly as well.
We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow.
What I like best about Brightree software is it is user friendly and the support staff is amazing.
We were unable to bill for services for 3 months due to problems with the documentation because we were not taught how to use it correctly.
The vendor is amazing, great customer service, listens to your needs and changes are made quickly, not years later.
Do NOT use their program for documents. You pay a lot and when you leave Brightree it costs to get your documents back.
Really great EMR - best in functionality and overall operational/financial needs for the price.
We have also had several configuration errors that have impacted business and the ability to see patients. The reports are very slow to customize and are limited in what information they can provide.
I love the fact that we can use it for all our Clinical, billing, and administrative needs. It is efficient and updated with the regulations to ensure we are compliant.
It is my go-to program for scheduling. It helps me a great deal with keeping the patients, nurses and therapists schedules organized and managed.
The accessibility of this system is an amazing feature as well.
This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes.
Their customer service is light-years ahead of our previous vendors -- very responsive. This is truly meant to be a point of care system -- so it means everyone has to stay current in their workflows.
Brightree is a good product for a hospice looking for medical charting and documentation.
I also like that we can track our OASIS acceptance in the software.
Much more modern than our previous software -- user friendly for the clinicians, helps cut documentation time. Functions well, no down-time, and is very easy to Navigate.
They also are really aware of the impact on their consumers and are very helpful with integration of new changes.
The money the company invested in the software has easily been paying for itself.
It appeared to have good work flow from clinical to office seamlessly. The billing features seem robust and user friendly as well.
We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow.
What I like best about Brightree software is it is user friendly and the support staff is amazing.
We were unable to bill for services for 3 months due to problems with the documentation because we were not taught how to use it correctly.
The vendor is amazing, great customer service, listens to your needs and changes are made quickly, not years later.
Do NOT use their program for documents. You pay a lot and when you leave Brightree it costs to get your documents back.
Really great EMR - best in functionality and overall operational/financial needs for the price.
We have also had several configuration errors that have impacted business and the ability to see patients. The reports are very slow to customize and are limited in what information they can provide.
I love the fact that we can use it for all our Clinical, billing, and administrative needs. It is efficient and updated with the regulations to ensure we are compliant.
It is my go-to program for scheduling. It helps me a great deal with keeping the patients, nurses and therapists schedules organized and managed.
The accessibility of this system is an amazing feature as well.
This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes.
Their customer service is light-years ahead of our previous vendors -- very responsive. This is truly meant to be a point of care system -- so it means everyone has to stay current in their workflows.
Brightree is a good product for a hospice looking for medical charting and documentation.
I also like that we can track our OASIS acceptance in the software.
Much more modern than our previous software -- user friendly for the clinicians, helps cut documentation time. Functions well, no down-time, and is very easy to Navigate.
They also are really aware of the impact on their consumers and are very helpful with integration of new changes.
The money the company invested in the software has easily been paying for itself.
It appeared to have good work flow from clinical to office seamlessly. The billing features seem robust and user friendly as well.
We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow.
What I like best about Brightree software is it is user friendly and the support staff is amazing.
We were unable to bill for services for 3 months due to problems with the documentation because we were not taught how to use it correctly.
The vendor is amazing, great customer service, listens to your needs and changes are made quickly, not years later.
Do NOT use their program for documents. You pay a lot and when you leave Brightree it costs to get your documents back.
Really great EMR - best in functionality and overall operational/financial needs for the price.
We have also had several configuration errors that have impacted business and the ability to see patients. The reports are very slow to customize and are limited in what information they can provide.
I love the fact that we can use it for all our Clinical, billing, and administrative needs. It is efficient and updated with the regulations to ensure we are compliant.
It is my go-to program for scheduling. It helps me a great deal with keeping the patients, nurses and therapists schedules organized and managed.
The accessibility of this system is an amazing feature as well.
This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes.
Their customer service is light-years ahead of our previous vendors -- very responsive. This is truly meant to be a point of care system -- so it means everyone has to stay current in their workflows.
Brightree is a good product for a hospice looking for medical charting and documentation.
I also like that we can track our OASIS acceptance in the software.
Much more modern than our previous software -- user friendly for the clinicians, helps cut documentation time. Functions well, no down-time, and is very easy to Navigate.
They also are really aware of the impact on their consumers and are very helpful with integration of new changes.
The money the company invested in the software has easily been paying for itself.
The customer support for this software is amazing and it's a great value for what you pay for.
This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.
I absolutely love this program and can confidently recommend it to any serious Home Health Care start-up or well established company as their primary business related software.
The only problem I have found is difficulty reaching a staff member at times. Our agency commonly has to leave a message and await a return call.
Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.
The text that builds the 485 from the OASIS documents has errors. This reviewer knows of programs that have more robust error and data scrubbers.
Alora Software has outstanding customer support, and they continue to improve the software to make it user-friendly from a nurse perspective.
The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.
Since we started up Alora has been there every step of the way. We have been using the system for over five years and have been impressed with it's ease of use, flexibility and reliability.
The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.
I started using Alora Software little over a year, I am very satisfied with the software because is user friendly. Alora customer services is great.
It is easy to use, easier to teach if you don’t want to use their comprehensive video guides, and very effective for Visit Tracking, Payroll, Medical Billing, Scheduling, and so much more.
Cash flow has improved and information is made available that was not always easy to compile. The cost is very affordable in comparison with other vendors.
Nothing compares to the ease and simplicity of this software. Every clinician loves the fact it is simple and fast to use and doesn't cause a lot of extra time to chart.
I chose it because I like the way the nurse note is organized. We were also happy to be able to have patient files, employee files, scheduling and billing all in one place.
I like the ease of access and simplified integration that the platform uses.
Being able to keep everything Patient and Nursing together in one place is great.
Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.
The customer support for this software is amazing and it's a great value for what you pay for.
This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.
I absolutely love this program and can confidently recommend it to any serious Home Health Care start-up or well established company as their primary business related software.
The only problem I have found is difficulty reaching a staff member at times. Our agency commonly has to leave a message and await a return call.
Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.
The text that builds the 485 from the OASIS documents has errors. This reviewer knows of programs that have more robust error and data scrubbers.
Alora Software has outstanding customer support, and they continue to improve the software to make it user-friendly from a nurse perspective.
The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.
Since we started up Alora has been there every step of the way. We have been using the system for over five years and have been impressed with it's ease of use, flexibility and reliability.
The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.
I started using Alora Software little over a year, I am very satisfied with the software because is user friendly. Alora customer services is great.
It is easy to use, easier to teach if you don’t want to use their comprehensive video guides, and very effective for Visit Tracking, Payroll, Medical Billing, Scheduling, and so much more.
Cash flow has improved and information is made available that was not always easy to compile. The cost is very affordable in comparison with other vendors.
Nothing compares to the ease and simplicity of this software. Every clinician loves the fact it is simple and fast to use and doesn't cause a lot of extra time to chart.
I chose it because I like the way the nurse note is organized. We were also happy to be able to have patient files, employee files, scheduling and billing all in one place.
I like the ease of access and simplified integration that the platform uses.
Being able to keep everything Patient and Nursing together in one place is great.
Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.
The customer support for this software is amazing and it's a great value for what you pay for.
This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.
I absolutely love this program and can confidently recommend it to any serious Home Health Care start-up or well established company as their primary business related software.
The only problem I have found is difficulty reaching a staff member at times. Our agency commonly has to leave a message and await a return call.
Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.
The text that builds the 485 from the OASIS documents has errors. This reviewer knows of programs that have more robust error and data scrubbers.
Alora Software has outstanding customer support, and they continue to improve the software to make it user-friendly from a nurse perspective.
The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.
Since we started up Alora has been there every step of the way. We have been using the system for over five years and have been impressed with it's ease of use, flexibility and reliability.
The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.
I started using Alora Software little over a year, I am very satisfied with the software because is user friendly. Alora customer services is great.
It is easy to use, easier to teach if you don’t want to use their comprehensive video guides, and very effective for Visit Tracking, Payroll, Medical Billing, Scheduling, and so much more.
Cash flow has improved and information is made available that was not always easy to compile. The cost is very affordable in comparison with other vendors.
Nothing compares to the ease and simplicity of this software. Every clinician loves the fact it is simple and fast to use and doesn't cause a lot of extra time to chart.
I chose it because I like the way the nurse note is organized. We were also happy to be able to have patient files, employee files, scheduling and billing all in one place.
I like the ease of access and simplified integration that the platform uses.
Being able to keep everything Patient and Nursing together in one place is great.
Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.
Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.
When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.
This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.
It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.
Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.
The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock in/out, or change the days/times.
We had used a previous software before and switching to CareSmartz was a breath of fresh air. Very user friendly and great customer service.
Difficult for users to get to understand new features when available.
I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.
Great how they are always adding features and trying to improve the software and seek out user feedback.
We had excellent experience on the software from all of our staff.
Very user friendly and when updates to product are made, client is always made aware. Love the personal attention given from implementation specialist whenever needed.
This soft ware a user friendly with great customer support.
Amazing Support with Learning and Integration.
All around it has been a pleasure working with the CareSmartz360 team.
Friendly interface , makes it easy to use. Also mobile device friendly.
The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.
The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.
Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.
When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.
This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.
It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.
Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.
The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock in/out, or change the days/times.
We had used a previous software before and switching to CareSmartz was a breath of fresh air. Very user friendly and great customer service.
Difficult for users to get to understand new features when available.
I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.
Great how they are always adding features and trying to improve the software and seek out user feedback.
We had excellent experience on the software from all of our staff.
Very user friendly and when updates to product are made, client is always made aware. Love the personal attention given from implementation specialist whenever needed.
This soft ware a user friendly with great customer support.
Amazing Support with Learning and Integration.
All around it has been a pleasure working with the CareSmartz360 team.
Friendly interface , makes it easy to use. Also mobile device friendly.
The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.
The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.
Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.
When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.
This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.
It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.
Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.
The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock in/out, or change the days/times.
We had used a previous software before and switching to CareSmartz was a breath of fresh air. Very user friendly and great customer service.
Difficult for users to get to understand new features when available.
I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.
Great how they are always adding features and trying to improve the software and seek out user feedback.
We had excellent experience on the software from all of our staff.
Very user friendly and when updates to product are made, client is always made aware. Love the personal attention given from implementation specialist whenever needed.
This soft ware a user friendly with great customer support.
Amazing Support with Learning and Integration.
All around it has been a pleasure working with the CareSmartz360 team.
Friendly interface , makes it easy to use. Also mobile device friendly.
The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.
The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.
It has enabled me to have an EHR at a reasonable cost with relatively good functionality. It is helping to gather data so I can report and fulfill the MIPS requirement.
Expensive for lack of customization. Terrible e-prescription that is clunky, does not allow scheduled 2s.
The notes are really nice and very professional for presentation to our customers. The note is easy to read and looks great.
Some doctors I contracted with rejected this software due to lack of scheduling program. I tried to show them how to use the regulatory visit schedule but their office manager would shut me down.
I also like the way the census tracks the number of days since the patient was seen. The support team is fabulous, and Christy Bailey was awesome getting us launched.
No lab features to be able to intergate a bridge to get results and very useless medication function.
Significant improvement in searching for patient diagnoses. Incorporation of Quality Measures is extremely important to those of us working in long-term care.
The worst scheduling system ever that has never been addressed despite 100% user request to improve. Macintosh integration is error ridden and released too early.
User friendly and easy to learn, convenient delivery of notes to facilities, patient census by facility, portability, voice recognition for text to speech notes, MIPS and Meaningful use capabilities.
No lab or diagnostic integration. No facility EHR integration which they have been advertising as available for over 3 years.
I like the QPP support provided by the company related to the EHR data tracking and reporting features. I like the way the facilities are aligned and ease of access to the information.
Fair to good text-to-speech software. Ability to use real person transcription services.
Ease of Use- Straight forward charting - work flow. The faxing of notes straight to the nursing home after I completed note saved me time.
The support team is extremely helpful in solving problems immediately or promptly looking for the answer. They take your suggestions seriously and look at the benefit of it for all users.
Excellent integration with Dragon voice dictation.
Integration with MIPS dashboard. Easy access to patient education.
It has enabled me to have an EHR at a reasonable cost with relatively good functionality. It is helping to gather data so I can report and fulfill the MIPS requirement.
Expensive for lack of customization. Terrible e-prescription that is clunky, does not allow scheduled 2s.
The notes are really nice and very professional for presentation to our customers. The note is easy to read and looks great.
Some doctors I contracted with rejected this software due to lack of scheduling program. I tried to show them how to use the regulatory visit schedule but their office manager would shut me down.
I also like the way the census tracks the number of days since the patient was seen. The support team is fabulous, and Christy Bailey was awesome getting us launched.
No lab features to be able to intergate a bridge to get results and very useless medication function.
Significant improvement in searching for patient diagnoses. Incorporation of Quality Measures is extremely important to those of us working in long-term care.
The worst scheduling system ever that has never been addressed despite 100% user request to improve. Macintosh integration is error ridden and released too early.
User friendly and easy to learn, convenient delivery of notes to facilities, patient census by facility, portability, voice recognition for text to speech notes, MIPS and Meaningful use capabilities.
No lab or diagnostic integration. No facility EHR integration which they have been advertising as available for over 3 years.
I like the QPP support provided by the company related to the EHR data tracking and reporting features. I like the way the facilities are aligned and ease of access to the information.
Fair to good text-to-speech software. Ability to use real person transcription services.
Ease of Use- Straight forward charting - work flow. The faxing of notes straight to the nursing home after I completed note saved me time.
The support team is extremely helpful in solving problems immediately or promptly looking for the answer. They take your suggestions seriously and look at the benefit of it for all users.
Excellent integration with Dragon voice dictation.
Integration with MIPS dashboard. Easy access to patient education.
It has enabled me to have an EHR at a reasonable cost with relatively good functionality. It is helping to gather data so I can report and fulfill the MIPS requirement.
Expensive for lack of customization. Terrible e-prescription that is clunky, does not allow scheduled 2s.
The notes are really nice and very professional for presentation to our customers. The note is easy to read and looks great.
Some doctors I contracted with rejected this software due to lack of scheduling program. I tried to show them how to use the regulatory visit schedule but their office manager would shut me down.
I also like the way the census tracks the number of days since the patient was seen. The support team is fabulous, and Christy Bailey was awesome getting us launched.
No lab features to be able to intergate a bridge to get results and very useless medication function.
Significant improvement in searching for patient diagnoses. Incorporation of Quality Measures is extremely important to those of us working in long-term care.
The worst scheduling system ever that has never been addressed despite 100% user request to improve. Macintosh integration is error ridden and released too early.
User friendly and easy to learn, convenient delivery of notes to facilities, patient census by facility, portability, voice recognition for text to speech notes, MIPS and Meaningful use capabilities.
No lab or diagnostic integration. No facility EHR integration which they have been advertising as available for over 3 years.
I like the QPP support provided by the company related to the EHR data tracking and reporting features. I like the way the facilities are aligned and ease of access to the information.
Fair to good text-to-speech software. Ability to use real person transcription services.
Ease of Use- Straight forward charting - work flow. The faxing of notes straight to the nursing home after I completed note saved me time.
The support team is extremely helpful in solving problems immediately or promptly looking for the answer. They take your suggestions seriously and look at the benefit of it for all users.
Excellent integration with Dragon voice dictation.
Integration with MIPS dashboard. Easy access to patient education.
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
Love the reports, the ease of use and the quick responses from customer service.
I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier.
There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.
I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.
Unable to document at the bedside. Reports were limited and not fully inclusive.
I have emailed customer support as well and always have had a good response.
Sometimes information gets stuck in the server.
This software is intuitive, and easy to use / user friendly in layout.
Its ease of use and navigation. Also easily tailored to fit our specific companies needs.
I like how simple the software is to navigate around to the difference widgets.
Easy to add different teams, while all in one business unit.
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
Love the reports, the ease of use and the quick responses from customer service.
I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier.
There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.
I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.
Unable to document at the bedside. Reports were limited and not fully inclusive.
I have emailed customer support as well and always have had a good response.
Sometimes information gets stuck in the server.
This software is intuitive, and easy to use / user friendly in layout.
Its ease of use and navigation. Also easily tailored to fit our specific companies needs.
I like how simple the software is to navigate around to the difference widgets.
Easy to add different teams, while all in one business unit.
I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.
The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well.
Love the reports, the ease of use and the quick responses from customer service.
I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier.
There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians.
I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.
Unable to document at the bedside. Reports were limited and not fully inclusive.
I have emailed customer support as well and always have had a good response.
Sometimes information gets stuck in the server.
This software is intuitive, and easy to use / user friendly in layout.
Its ease of use and navigation. Also easily tailored to fit our specific companies needs.
I like how simple the software is to navigate around to the difference widgets.
Easy to add different teams, while all in one business unit.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Pros and Cons from myUnity Home Care & Hospice users
+15
The quality of the program is fantastic, lots a great features to access all the informaton needed.
Examples are faxes failing, reports taking long to load, and problems with Devero not working. In the last 3 months there were times where Devero was down for a few hours to half a day.
As a physical therapist, I find DeVero very easy to use, they have good customer service, and I'd definitely recommend, especially for therapy.
There are times where sessions time-out and the page goes back to login without saving my work. That can be frustrating.
Super user friendly...loved it. I will recommend it to friends and family.
Also, having an integrated system , causes delay with data transferring from DeVero into HAS, i have to go back and forth , between systems to get all the data to come into HAS.
Extremely user friendly and reliable. Support staff are amazing.
It has been easy to use, but the lack of customization has made it difficult.
I love how easy it is to learn and how I can easily train other members too.
Overall positive, an improvement from previous with exception of integrated schedule. More efficient documentation time, easier to find information in the chart/episodes.
I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.
Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.
The product was easy to learn for those who are knowledgeable of home care.
Constatly improving, secure, getting more fetures.
Good customer service and product offered at a relatively inexpensive price with most of the features needed.
I appreciate the low cost when compared to other systems out there.
It's ease of use and product support are the pros of this software.
Ease of use for clinical staff, basic forms, quick and easy.
The quality of the program is fantastic, lots a great features to access all the informaton needed.
Examples are faxes failing, reports taking long to load, and problems with Devero not working. In the last 3 months there were times where Devero was down for a few hours to half a day.
As a physical therapist, I find DeVero very easy to use, they have good customer service, and I'd definitely recommend, especially for therapy.
There are times where sessions time-out and the page goes back to login without saving my work. That can be frustrating.
Super user friendly...loved it. I will recommend it to friends and family.
Also, having an integrated system , causes delay with data transferring from DeVero into HAS, i have to go back and forth , between systems to get all the data to come into HAS.
Extremely user friendly and reliable. Support staff are amazing.
It has been easy to use, but the lack of customization has made it difficult.
I love how easy it is to learn and how I can easily train other members too.
Overall positive, an improvement from previous with exception of integrated schedule. More efficient documentation time, easier to find information in the chart/episodes.
I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.
Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.
The product was easy to learn for those who are knowledgeable of home care.
Constatly improving, secure, getting more fetures.
Good customer service and product offered at a relatively inexpensive price with most of the features needed.
I appreciate the low cost when compared to other systems out there.
It's ease of use and product support are the pros of this software.
Ease of use for clinical staff, basic forms, quick and easy.
The quality of the program is fantastic, lots a great features to access all the informaton needed.
Examples are faxes failing, reports taking long to load, and problems with Devero not working. In the last 3 months there were times where Devero was down for a few hours to half a day.
As a physical therapist, I find DeVero very easy to use, they have good customer service, and I'd definitely recommend, especially for therapy.
There are times where sessions time-out and the page goes back to login without saving my work. That can be frustrating.
Super user friendly...loved it. I will recommend it to friends and family.
Also, having an integrated system , causes delay with data transferring from DeVero into HAS, i have to go back and forth , between systems to get all the data to come into HAS.
Extremely user friendly and reliable. Support staff are amazing.
It has been easy to use, but the lack of customization has made it difficult.
I love how easy it is to learn and how I can easily train other members too.
Overall positive, an improvement from previous with exception of integrated schedule. More efficient documentation time, easier to find information in the chart/episodes.
I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min.
Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.
The product was easy to learn for those who are knowledgeable of home care.
Constatly improving, secure, getting more fetures.
Good customer service and product offered at a relatively inexpensive price with most of the features needed.
I appreciate the low cost when compared to other systems out there.
It's ease of use and product support are the pros of this software.
Ease of use for clinical staff, basic forms, quick and easy.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Pros and Cons from Trella Health Marketscape users
+13
It is useful to know which hospices have the Market share and then to investigate and find out why. As a new provider in our market we strive to be the Best.
It is a bit difficult to figure out. May just be user error, but I have a hard time remembering how to navigate to different areas.
What’s liked most about Trella Health was how easy it was to learn and how quickly we have gained a wealth of knowledge about our markets in a short time.
There is no data showing these changes and for fellow scientists, my say so is often not enough.
Between the help articles and the fabulous office hours and client success mgr's, it couldn't be easier to schedule time with someone or self-study to get the answers you need.
Going back and forth between screens to compare different metrics between different companies. Limited info on app version.
Trella's support staff is amazing and they really make it more user friendly. I like the up to date data and ability to create a presentation from the data.
The mobile interface is still limited at this time - BUT, it is new and being modified.
I love the "sources" and "Utilization and quality" sections to show me data many other liaisons and hospices are not fully taking advantage of.
Ease of use and helpful data. Helps me to focus on potential opportunities to market.
If you have great stats, it provides the information that you need to leverage your strengths. Easy to use software with phenomenal customer service.
I like how it shows useful data about PPS payers per physician. I also like how it shows you who and how much they follow Home Health and where the destinations are.
I love the view into how we are competing in the market place.
I enjoy how it is easy to navigate the website.
Very helpful and educational tool. Easy to use and understand.
It allows you to target the right referral source and not waste time and money on those that do not meet your needs.
It is useful to know which hospices have the Market share and then to investigate and find out why. As a new provider in our market we strive to be the Best.
It is a bit difficult to figure out. May just be user error, but I have a hard time remembering how to navigate to different areas.
What’s liked most about Trella Health was how easy it was to learn and how quickly we have gained a wealth of knowledge about our markets in a short time.
There is no data showing these changes and for fellow scientists, my say so is often not enough.
Between the help articles and the fabulous office hours and client success mgr's, it couldn't be easier to schedule time with someone or self-study to get the answers you need.
Going back and forth between screens to compare different metrics between different companies. Limited info on app version.
Trella's support staff is amazing and they really make it more user friendly. I like the up to date data and ability to create a presentation from the data.
The mobile interface is still limited at this time - BUT, it is new and being modified.
I love the "sources" and "Utilization and quality" sections to show me data many other liaisons and hospices are not fully taking advantage of.
Ease of use and helpful data. Helps me to focus on potential opportunities to market.
If you have great stats, it provides the information that you need to leverage your strengths. Easy to use software with phenomenal customer service.
I like how it shows useful data about PPS payers per physician. I also like how it shows you who and how much they follow Home Health and where the destinations are.
I love the view into how we are competing in the market place.
I enjoy how it is easy to navigate the website.
Very helpful and educational tool. Easy to use and understand.
It allows you to target the right referral source and not waste time and money on those that do not meet your needs.
It is useful to know which hospices have the Market share and then to investigate and find out why. As a new provider in our market we strive to be the Best.
It is a bit difficult to figure out. May just be user error, but I have a hard time remembering how to navigate to different areas.
What’s liked most about Trella Health was how easy it was to learn and how quickly we have gained a wealth of knowledge about our markets in a short time.
There is no data showing these changes and for fellow scientists, my say so is often not enough.
Between the help articles and the fabulous office hours and client success mgr's, it couldn't be easier to schedule time with someone or self-study to get the answers you need.
Going back and forth between screens to compare different metrics between different companies. Limited info on app version.
Trella's support staff is amazing and they really make it more user friendly. I like the up to date data and ability to create a presentation from the data.
The mobile interface is still limited at this time - BUT, it is new and being modified.
I love the "sources" and "Utilization and quality" sections to show me data many other liaisons and hospices are not fully taking advantage of.
Ease of use and helpful data. Helps me to focus on potential opportunities to market.
If you have great stats, it provides the information that you need to leverage your strengths. Easy to use software with phenomenal customer service.
I like how it shows useful data about PPS payers per physician. I also like how it shows you who and how much they follow Home Health and where the destinations are.
I love the view into how we are competing in the market place.
I enjoy how it is easy to navigate the website.
Very helpful and educational tool. Easy to use and understand.
It allows you to target the right referral source and not waste time and money on those that do not meet your needs.
I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.
The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.
My tasks are suited to Hospice Tools' abilities. I appreciate being able to modify and print my reports before exporting them.
I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).
It is very user friendly and the staff is great and always willing to help.
Only con that comes to my mind, is sometime I forget my password.
I am extremely comfortable with this operating system despite not having a great understanding of anything related to computers.
I haven't noticed anything that I don't like. Hospice tools is a life saver.
Very ease to use and great support and reasonable price.
It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.
As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.
Ease of implementation, customizable & user friendly on multiple devices.
Also they have great security measures to protect your account as well as customer service.
Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.
Hospice Tools is very user friendly and easy to maneuver through. The system is organized and designed specifically for hospice and we are able to customize to the needs of our company.
Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.
I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.
The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.
My tasks are suited to Hospice Tools' abilities. I appreciate being able to modify and print my reports before exporting them.
I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).
It is very user friendly and the staff is great and always willing to help.
Only con that comes to my mind, is sometime I forget my password.
I am extremely comfortable with this operating system despite not having a great understanding of anything related to computers.
I haven't noticed anything that I don't like. Hospice tools is a life saver.
Very ease to use and great support and reasonable price.
It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.
As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.
Ease of implementation, customizable & user friendly on multiple devices.
Also they have great security measures to protect your account as well as customer service.
Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.
Hospice Tools is very user friendly and easy to maneuver through. The system is organized and designed specifically for hospice and we are able to customize to the needs of our company.
Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.
I like that it is easy to use, the cost is good, the billing is great, and the ticket responses are timely.
The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch.
My tasks are suited to Hospice Tools' abilities. I appreciate being able to modify and print my reports before exporting them.
I also dislike some of the formatting on different forms (ie: some boxes for narrative responses are too small to read the entire response).
It is very user friendly and the staff is great and always willing to help.
Only con that comes to my mind, is sometime I forget my password.
I am extremely comfortable with this operating system despite not having a great understanding of anything related to computers.
I haven't noticed anything that I don't like. Hospice tools is a life saver.
Very ease to use and great support and reasonable price.
It is easy to access and it makes my life easy. In my practice, we have lot of charting but the way the palliative consultation note has been made, it is very straight forward and easy to chart.
As a Medical Records user, I like having the ability to upload a document from cloud storage, as well as my computer.
Ease of implementation, customizable & user friendly on multiple devices.
Also they have great security measures to protect your account as well as customer service.
Everything i need to do makes absolute sense to me. When looking for information i am typically with a family or a patient and love that things are labeled for what they are.
Hospice Tools is very user friendly and easy to maneuver through. The system is organized and designed specifically for hospice and we are able to customize to the needs of our company.
Ease of use, customer service is great if an issue arises, navigation of the documents is easy. HIS reporting is made easy.
Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.
A problem I have using this program on my laptop is that the drop down menu shows up when your trying to clinic on the line below.
Having nurses on the support team is a great benefit for compliance questions. Compared to other home care software, the Careficient pricing can't be beat.
I know there are work around for this but sometimes, that's not convenient. Also, orders are not set up to require problem, intervention, and goals to be obtained.
The tech support is very responsive which has been appreciated in this early phase that we are in.
I do NOT feel I made an error choosing this software.
My team likes that they can get to anything by the tabs on the top of the patient profile and that everything is in one place and easy to locate.
The reports are sometimes hard to find for those that aren't used to navigating software.
What I like most is the ability to access all the patient information from one place, the patient encounter.
This has helped cut costs within the agency. Support has also been great at helping us get through some issues we experienced on our end.
Careficient was easy system to navigate and really love the billing and invoices feature.
From the start, we have been very impressed with the Careficient staff who guided us through implementation, go-live, and continue to provide ongoing support.
I have used multiple other EMR's and I vote Careficient to be the best.
It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it.
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
I like that everything is tied together from Authorizations to Compliance.
Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.
A problem I have using this program on my laptop is that the drop down menu shows up when your trying to clinic on the line below.
Having nurses on the support team is a great benefit for compliance questions. Compared to other home care software, the Careficient pricing can't be beat.
I know there are work around for this but sometimes, that's not convenient. Also, orders are not set up to require problem, intervention, and goals to be obtained.
The tech support is very responsive which has been appreciated in this early phase that we are in.
I do NOT feel I made an error choosing this software.
My team likes that they can get to anything by the tabs on the top of the patient profile and that everything is in one place and easy to locate.
The reports are sometimes hard to find for those that aren't used to navigating software.
What I like most is the ability to access all the patient information from one place, the patient encounter.
This has helped cut costs within the agency. Support has also been great at helping us get through some issues we experienced on our end.
Careficient was easy system to navigate and really love the billing and invoices feature.
From the start, we have been very impressed with the Careficient staff who guided us through implementation, go-live, and continue to provide ongoing support.
I have used multiple other EMR's and I vote Careficient to be the best.
It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it.
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
I like that everything is tied together from Authorizations to Compliance.
Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.
A problem I have using this program on my laptop is that the drop down menu shows up when your trying to clinic on the line below.
Having nurses on the support team is a great benefit for compliance questions. Compared to other home care software, the Careficient pricing can't be beat.
I know there are work around for this but sometimes, that's not convenient. Also, orders are not set up to require problem, intervention, and goals to be obtained.
The tech support is very responsive which has been appreciated in this early phase that we are in.
I do NOT feel I made an error choosing this software.
My team likes that they can get to anything by the tabs on the top of the patient profile and that everything is in one place and easy to locate.
The reports are sometimes hard to find for those that aren't used to navigating software.
What I like most is the ability to access all the patient information from one place, the patient encounter.
This has helped cut costs within the agency. Support has also been great at helping us get through some issues we experienced on our end.
Careficient was easy system to navigate and really love the billing and invoices feature.
From the start, we have been very impressed with the Careficient staff who guided us through implementation, go-live, and continue to provide ongoing support.
I have used multiple other EMR's and I vote Careficient to be the best.
It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it.
The software is very easy to use and makes user sense. I appreciate all of the compliance features that are built in making it easier to not skip steps.
I like that everything is tied together from Authorizations to Compliance.
It is super easy to use and not time consuming like some of the other home health programs I know. I love that I don't have to spend hours documenting with this program.
The TAC for private insurance is a little bit confusing. This software is not working with Mozilla.
This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard.
Nothing that's really bothersome. The system does lag sometimes though especially when i used it non stop for a couple of hours.
Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.
It is missing a lot of functionality I've seen in other agency software. It's very hard to navigate.
User friendly and cost effective w current rate and customer service friendly and accommodating. Some upgrades from time to time needed since new final CoPs changes otherwise satisfied.
Oasis forms are some times disorganized and then the computer will kick me off the program.
What I like most about the Perfect is that it is very user friendly.
There are alot of glitches. At times there are glitches the whole day and interrupts my work.
Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price.
Also we are allowed conference calling with a member of Perfect to correct any of the glitches. Perfect also keeps us updated on any changes made to the system.
Support team are very nice and friendly. Software is very flexible depending on the needs of each agency.
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday.
It's generally very user-friendly and very easy to use. I like that it's easy to navigate.
Thus far its been great working with Perfect software.
It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency.
It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies.
It is super easy to use and not time consuming like some of the other home health programs I know. I love that I don't have to spend hours documenting with this program.
The TAC for private insurance is a little bit confusing. This software is not working with Mozilla.
This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard.
Nothing that's really bothersome. The system does lag sometimes though especially when i used it non stop for a couple of hours.
Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.
It is missing a lot of functionality I've seen in other agency software. It's very hard to navigate.
User friendly and cost effective w current rate and customer service friendly and accommodating. Some upgrades from time to time needed since new final CoPs changes otherwise satisfied.
Oasis forms are some times disorganized and then the computer will kick me off the program.
What I like most about the Perfect is that it is very user friendly.
There are alot of glitches. At times there are glitches the whole day and interrupts my work.
Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price.
Also we are allowed conference calling with a member of Perfect to correct any of the glitches. Perfect also keeps us updated on any changes made to the system.
Support team are very nice and friendly. Software is very flexible depending on the needs of each agency.
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday.
It's generally very user-friendly and very easy to use. I like that it's easy to navigate.
Thus far its been great working with Perfect software.
It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency.
It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies.
It is super easy to use and not time consuming like some of the other home health programs I know. I love that I don't have to spend hours documenting with this program.
The TAC for private insurance is a little bit confusing. This software is not working with Mozilla.
This software has a lot of valuable features that can be customized to every users job title/responsibility. One of my favorite and helpful feature of Perfect is the Dashboard.
Nothing that's really bothersome. The system does lag sometimes though especially when i used it non stop for a couple of hours.
Easy to navigate, Customer Service reps are nice. They have been very helpful during our transition.
It is missing a lot of functionality I've seen in other agency software. It's very hard to navigate.
User friendly and cost effective w current rate and customer service friendly and accommodating. Some upgrades from time to time needed since new final CoPs changes otherwise satisfied.
Oasis forms are some times disorganized and then the computer will kick me off the program.
What I like most about the Perfect is that it is very user friendly.
There are alot of glitches. At times there are glitches the whole day and interrupts my work.
Overall I would recommend this company to fellow agencies. The staff are friendly, the software is easy to maneuver, and it has all the features you can ask for for half the price.
Also we are allowed conference calling with a member of Perfect to correct any of the glitches. Perfect also keeps us updated on any changes made to the system.
Support team are very nice and friendly. Software is very flexible depending on the needs of each agency.
INNOVATION: This software is dauntless in their quest to make the system work better- Everyday.
It's generally very user-friendly and very easy to use. I like that it's easy to navigate.
Thus far its been great working with Perfect software.
It's ability to integrate all the necessities and requirements needed to smoothly operate and manage a home health agency.
It can integrate with health agencies. The advantage is too keep the data in just one place that can be shared with administrative department from health agencies.
Patients love it for their home exercises because it is user friendly and live in the videos. I love it because the exercise selection is thorough and the videos are inclusive of all types of people.
Are we really so concerned that someone might print an unauthorized picture of a wall squat that we make the program obscenely annoying on an hourly basis.
MedBridge provides great opportunities to complete continuing education for our physical therapy license from respected clinicians in the field.
Stupid, Stupid, Stupid constant log outs. Make a home program, walk out into gym and start working with patient to make sure program is appropriate and boom, you are logged out and program is gone.
From the user friendliness to the quality of continuing education courses to the customer service, Medbridge is, overall l, a phenomenal website that is well worth the money.
Inability to speak with a representative easily.
I like how patients have access to videos that help demonstrate their assigned exercises.
Some difficultly creating ex programs from my phone. Less response as of late to exercise suggestions.
Ability to update and create comprehensive and customized exercise programs for patients in addition to current continuing education needs.
HEPs are easy to make, easy to customize, and they don't freeze like other software as much.
The exercise program is an excellent tool for patients to utilize at home.
Easy to use, innovative in some concepts of home exercise routine.
Most of my active senior patients like the paper/ hardcopy of their program over the use of logging in but it is a nice feature to have access to. Setting your "Favorites" is a time saving feature.
Good overall, mislead initially with price guarantee. Fine print" that was never shared with our group.
Patients love it for their home exercises because it is user friendly and live in the videos. I love it because the exercise selection is thorough and the videos are inclusive of all types of people.
Are we really so concerned that someone might print an unauthorized picture of a wall squat that we make the program obscenely annoying on an hourly basis.
MedBridge provides great opportunities to complete continuing education for our physical therapy license from respected clinicians in the field.
Stupid, Stupid, Stupid constant log outs. Make a home program, walk out into gym and start working with patient to make sure program is appropriate and boom, you are logged out and program is gone.
From the user friendliness to the quality of continuing education courses to the customer service, Medbridge is, overall l, a phenomenal website that is well worth the money.
Inability to speak with a representative easily.
I like how patients have access to videos that help demonstrate their assigned exercises.
Some difficultly creating ex programs from my phone. Less response as of late to exercise suggestions.
Ability to update and create comprehensive and customized exercise programs for patients in addition to current continuing education needs.
HEPs are easy to make, easy to customize, and they don't freeze like other software as much.
The exercise program is an excellent tool for patients to utilize at home.
Easy to use, innovative in some concepts of home exercise routine.
Most of my active senior patients like the paper/ hardcopy of their program over the use of logging in but it is a nice feature to have access to. Setting your "Favorites" is a time saving feature.
Good overall, mislead initially with price guarantee. Fine print" that was never shared with our group.
Patients love it for their home exercises because it is user friendly and live in the videos. I love it because the exercise selection is thorough and the videos are inclusive of all types of people.
Are we really so concerned that someone might print an unauthorized picture of a wall squat that we make the program obscenely annoying on an hourly basis.
MedBridge provides great opportunities to complete continuing education for our physical therapy license from respected clinicians in the field.
Stupid, Stupid, Stupid constant log outs. Make a home program, walk out into gym and start working with patient to make sure program is appropriate and boom, you are logged out and program is gone.
From the user friendliness to the quality of continuing education courses to the customer service, Medbridge is, overall l, a phenomenal website that is well worth the money.
Inability to speak with a representative easily.
I like how patients have access to videos that help demonstrate their assigned exercises.
Some difficultly creating ex programs from my phone. Less response as of late to exercise suggestions.
Ability to update and create comprehensive and customized exercise programs for patients in addition to current continuing education needs.
HEPs are easy to make, easy to customize, and they don't freeze like other software as much.
The exercise program is an excellent tool for patients to utilize at home.
Easy to use, innovative in some concepts of home exercise routine.
Most of my active senior patients like the paper/ hardcopy of their program over the use of logging in but it is a nice feature to have access to. Setting your "Favorites" is a time saving feature.
Good overall, mislead initially with price guarantee. Fine print" that was never shared with our group.
The IDG documentation is very user friendly and comprehensive, our ACHC surveyor was very pleased that not only are all of the necessary components present, but easily viewed as well.
When using touch screen I have to be cautious of where I place my finger otherwise the page won't scroll down.
It's so nice to work with software that is FOR hospice, not something that someone tried to adapt to be for hospice from some other medical system.
It was a little difficult to maneuver at first and some of the appropriate screens were hard to find.
Also when I make a suggestion they update the software free of charge. After looking at many other software programs, I'm very happy to find Medbillit.
Medbillit is specifically for hospice use, it's not adapted TO hospice from something else. This makes it extremely user friendly, and the on-screen flow is just what hospice workers need it to be.
I appreciate the convenience the software provides. Compared to our old software our company was using this software is much more savvy.
As a clinician enters their initial assessment, they have the opportunity to place items into the Care Plan while they're going through each topic.
When you need the IT for support they are very quick in responding to the issues and they try their best to fix the issue.
All information was quick and easy to access. Didn't have to go to different screens to find different information.
The IDG documentation is very user friendly and comprehensive, our ACHC surveyor was very pleased that not only are all of the necessary components present, but easily viewed as well.
When using touch screen I have to be cautious of where I place my finger otherwise the page won't scroll down.
It's so nice to work with software that is FOR hospice, not something that someone tried to adapt to be for hospice from some other medical system.
It was a little difficult to maneuver at first and some of the appropriate screens were hard to find.
Also when I make a suggestion they update the software free of charge. After looking at many other software programs, I'm very happy to find Medbillit.
Medbillit is specifically for hospice use, it's not adapted TO hospice from something else. This makes it extremely user friendly, and the on-screen flow is just what hospice workers need it to be.
I appreciate the convenience the software provides. Compared to our old software our company was using this software is much more savvy.
As a clinician enters their initial assessment, they have the opportunity to place items into the Care Plan while they're going through each topic.
When you need the IT for support they are very quick in responding to the issues and they try their best to fix the issue.
All information was quick and easy to access. Didn't have to go to different screens to find different information.
The IDG documentation is very user friendly and comprehensive, our ACHC surveyor was very pleased that not only are all of the necessary components present, but easily viewed as well.
When using touch screen I have to be cautious of where I place my finger otherwise the page won't scroll down.
It's so nice to work with software that is FOR hospice, not something that someone tried to adapt to be for hospice from some other medical system.
It was a little difficult to maneuver at first and some of the appropriate screens were hard to find.
Also when I make a suggestion they update the software free of charge. After looking at many other software programs, I'm very happy to find Medbillit.
Medbillit is specifically for hospice use, it's not adapted TO hospice from something else. This makes it extremely user friendly, and the on-screen flow is just what hospice workers need it to be.
I appreciate the convenience the software provides. Compared to our old software our company was using this software is much more savvy.
As a clinician enters their initial assessment, they have the opportunity to place items into the Care Plan while they're going through each topic.
When you need the IT for support they are very quick in responding to the issues and they try their best to fix the issue.
All information was quick and easy to access. Didn't have to go to different screens to find different information.
Easy to learn and The support is very handy. The one page training manual was a brilliant touch,I was maneuvering through the system easier then my new iPhone lol.
They cut me off and did not finish the billing process. I still have $11,000 of uncollected claims that they refuse to finish.
I was amazed when I saw Radekal. It is a great example of an EHR/Productivity Technology Tool.
My revenue doubled doing the same work for the same number of patients. This company almost financially ruined me.
The ease of writing notes is the winner for this vendor.
We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop.
Team seems enthusiastic about constant product improvement. Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up.
Very disappointing sales and customer service experience.
The EMR was easy to use from the provider's side. It built the note for you which was good.
It is not cheap but clients say it does more than me pay for it self.
Our clients love the easy of use of Radekal EHR , they all say it makes them more Productive.
I was on my 3rd EMR and I hated all of them, I was asked to see Radekal by my wife. The moment I saw it, I could see the productivity gains immediately - this is amazing.
Radekal is more of a productivity tool than a standard EMR. Coding with ICD-10 and visit complexity is quick and easy, and the system indicates the appointment level your documentation will support.
Very easy to use, updated and actively maintained by the developers.
Easy to learn and The support is very handy. The one page training manual was a brilliant touch,I was maneuvering through the system easier then my new iPhone lol.
They cut me off and did not finish the billing process. I still have $11,000 of uncollected claims that they refuse to finish.
I was amazed when I saw Radekal. It is a great example of an EHR/Productivity Technology Tool.
My revenue doubled doing the same work for the same number of patients. This company almost financially ruined me.
The ease of writing notes is the winner for this vendor.
We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop.
Team seems enthusiastic about constant product improvement. Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up.
Very disappointing sales and customer service experience.
The EMR was easy to use from the provider's side. It built the note for you which was good.
It is not cheap but clients say it does more than me pay for it self.
Our clients love the easy of use of Radekal EHR , they all say it makes them more Productive.
I was on my 3rd EMR and I hated all of them, I was asked to see Radekal by my wife. The moment I saw it, I could see the productivity gains immediately - this is amazing.
Radekal is more of a productivity tool than a standard EMR. Coding with ICD-10 and visit complexity is quick and easy, and the system indicates the appointment level your documentation will support.
Very easy to use, updated and actively maintained by the developers.
Easy to learn and The support is very handy. The one page training manual was a brilliant touch,I was maneuvering through the system easier then my new iPhone lol.
They cut me off and did not finish the billing process. I still have $11,000 of uncollected claims that they refuse to finish.
I was amazed when I saw Radekal. It is a great example of an EHR/Productivity Technology Tool.
My revenue doubled doing the same work for the same number of patients. This company almost financially ruined me.
The ease of writing notes is the winner for this vendor.
We foolishly moved forward on the set-up and first month's charges, only then to discover that the Mac-compatibility is through a Windows operating system from a remote desktop.
Team seems enthusiastic about constant product improvement. Nothing else to report as we never got to experience the product, though we paid for an un-refunded, full set up.
Very disappointing sales and customer service experience.
The EMR was easy to use from the provider's side. It built the note for you which was good.
It is not cheap but clients say it does more than me pay for it self.
Our clients love the easy of use of Radekal EHR , they all say it makes them more Productive.
I was on my 3rd EMR and I hated all of them, I was asked to see Radekal by my wife. The moment I saw it, I could see the productivity gains immediately - this is amazing.
Radekal is more of a productivity tool than a standard EMR. Coding with ICD-10 and visit complexity is quick and easy, and the system indicates the appointment level your documentation will support.
Very easy to use, updated and actively maintained by the developers.
Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.
Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.
Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.
Their educational programs are outstanding. Their account rep follows up and helps with all questions.
It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again.
Once you've chosen a vendor, it's very expensive to try and switch. Based on my research, Suncoast Solutions is above and beyond the best software on the market for Hospice.
It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race.
The technical support is very good and are always available when you need them.
Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use.
Make sure customer service is great even after you buy it.
Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.
Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.
Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.
Their educational programs are outstanding. Their account rep follows up and helps with all questions.
It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again.
Once you've chosen a vendor, it's very expensive to try and switch. Based on my research, Suncoast Solutions is above and beyond the best software on the market for Hospice.
It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race.
The technical support is very good and are always available when you need them.
Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use.
Make sure customer service is great even after you buy it.
Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.
Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems.
Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome.
Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot.
Their educational programs are outstanding. Their account rep follows up and helps with all questions.
It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again.
Once you've chosen a vendor, it's very expensive to try and switch. Based on my research, Suncoast Solutions is above and beyond the best software on the market for Hospice.
It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race.
The technical support is very good and are always available when you need them.
Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use.
Make sure customer service is great even after you buy it.
I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation.
There are SO many glitches in the system - and the SAME glitches. Very frustrating - a lot of time is wasted re-doing documentation.
Quick and easy nursing assessment. Like the ability to pull up ICD10 codes.
Not all medical options are available with drop down options. The "issues" notification is often not accurate.
It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly.
One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR.
It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints.
I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie.
This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.
Trying it will not disappoint you and actually provide the feedback you have, for once they want to hear it and listen.
Increased productivity while maintaining compliance.
I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation.
There are SO many glitches in the system - and the SAME glitches. Very frustrating - a lot of time is wasted re-doing documentation.
Quick and easy nursing assessment. Like the ability to pull up ICD10 codes.
Not all medical options are available with drop down options. The "issues" notification is often not accurate.
It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly.
One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR.
It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints.
I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie.
This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.
Trying it will not disappoint you and actually provide the feedback you have, for once they want to hear it and listen.
Increased productivity while maintaining compliance.
I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation.
There are SO many glitches in the system - and the SAME glitches. Very frustrating - a lot of time is wasted re-doing documentation.
Quick and easy nursing assessment. Like the ability to pull up ICD10 codes.
Not all medical options are available with drop down options. The "issues" notification is often not accurate.
It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly.
One issue would be corrected then another would arise. The billing component was inexpensive and whoever did billing coded everything WRONG for over a YEAR.
It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints.
I am able to use the software more efficiently, but it is difficulty to just do a simple chart revie.
This is the first EMR system I have used - it is better than paper documentation - they have systems set in place to assist with compliance.
Trying it will not disappoint you and actually provide the feedback you have, for once they want to hear it and listen.
Increased productivity while maintaining compliance.
Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.
This system is frankly awful. We went from a junky system that was at least flexible to a junky rigid system that kills time for you.
Ease if use/user friendly. Information readily available and easy to find.
A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.
We feel supported when needed and really appreciate the customer support re structure that is going on at this time.
Missing features and poor feature quality. Time management suffers, efficiency and case load suffers.
This software has been essential to keeping track of when to contact family members and other loved ones.
Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything.
Being able to use small device is kinda of nice.
The tablet is very difficult to work on , and whoever designed this program has no I repeat no healthcare experience.
Since day one from the trainers to customer support, it has been a positive experience.
Many of the reviews of this software are unavailable, perhaps due to reputation management. The only online reviews, on allnurses.com, are overwhelmingly negative.
Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.
For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.
It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps.
Can be confusing to navigate on mobile device and still haven't figured out full its'capabilities yet.
I would imaging training costs are low. Tracking referrals is very easy.
Ability to run a deaths report in real time for any clinical team. Ability to print mailing labels on the dot.
Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.
This system is frankly awful. We went from a junky system that was at least flexible to a junky rigid system that kills time for you.
Ease if use/user friendly. Information readily available and easy to find.
A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.
We feel supported when needed and really appreciate the customer support re structure that is going on at this time.
Missing features and poor feature quality. Time management suffers, efficiency and case load suffers.
This software has been essential to keeping track of when to contact family members and other loved ones.
Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything.
Being able to use small device is kinda of nice.
The tablet is very difficult to work on , and whoever designed this program has no I repeat no healthcare experience.
Since day one from the trainers to customer support, it has been a positive experience.
Many of the reviews of this software are unavailable, perhaps due to reputation management. The only online reviews, on allnurses.com, are overwhelmingly negative.
Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.
For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.
It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps.
Can be confusing to navigate on mobile device and still haven't figured out full its'capabilities yet.
I would imaging training costs are low. Tracking referrals is very easy.
Ability to run a deaths report in real time for any clinical team. Ability to print mailing labels on the dot.
Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.
This system is frankly awful. We went from a junky system that was at least flexible to a junky rigid system that kills time for you.
Ease if use/user friendly. Information readily available and easy to find.
A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.
We feel supported when needed and really appreciate the customer support re structure that is going on at this time.
Missing features and poor feature quality. Time management suffers, efficiency and case load suffers.
This software has been essential to keeping track of when to contact family members and other loved ones.
Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything.
Being able to use small device is kinda of nice.
The tablet is very difficult to work on , and whoever designed this program has no I repeat no healthcare experience.
Since day one from the trainers to customer support, it has been a positive experience.
Many of the reviews of this software are unavailable, perhaps due to reputation management. The only online reviews, on allnurses.com, are overwhelmingly negative.
Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.
For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.
It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps.
Can be confusing to navigate on mobile device and still haven't figured out full its'capabilities yet.
I would imaging training costs are low. Tracking referrals is very easy.
Ability to run a deaths report in real time for any clinical team. Ability to print mailing labels on the dot.