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Carepatron vs Medicai Comparison (2026)

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Good recommendations?

Carepatron logo

Carepatron

Medicai logo

Medicai

Overview

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Organize imaging, reports, documents, and communication into shared patient case timelines. Simplifies collaboration between radiologists, specialists, and treating physicians.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

23

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

860

5

4

3

2

1

487

280

73

10

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.9

14

5

4

3

2

1

12

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn.”
AH

Andre H.

Osteopath

“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”
NB

Nicole B.

Senior Director of Operations

“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”
lt

leopold t.

therapist

Pros

Not enoughreviews yet

Cons

“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”
RC

Ruby C.

Occupational Therapist Owner

“That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it.”
KR

Kari R.

Owner and provider

“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”
JC

Jo C.

Practice Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features118
  • 3D Imaging
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Backup and Recovery
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Clinical Care
  • Clinical Notes
  • Clinical Study Management
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Comparison View
  • Compliance Management
  • Compression
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • DICOM Modality Worklist
  • Data Capture and Transfer
  • Data Exchange
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • EHR/EMR Integration
  • EMR HL7 Bridge
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Event Scheduling
  • Event/Activities Planning
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Healthcare
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Nursing Homes
  • For Occupational Therapists
  • For Physical Therapy
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Group Notes
  • HIPAA Compliant
  • HL7 Support
  • Historical Reporting
  • Home Health Care Management
  • Image Analysis
  • Image Library
  • Image Management
  • Imaging and X-rays
  • Incident Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medication History
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • Multi-Provider Practice
  • Non-DICOM Imaging Support
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Payments
  • PACS Integration
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Portal
  • Physician Scheduling
  • Point of Care System
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Randomization
  • Real Time Comparisons
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Rehabilitation Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scanning Input
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Payment
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • View, Download, Transmit
  • Visualization
  • Voice Recognition
  • Workflow Management
  • Total features110
  • 3D Imaging
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assessment Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Backup and Recovery
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Case List Management
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Clinical Assessment Tool
  • Clinical Care
  • Clinical Notes
  • Clinical Study Management
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Comparison View
  • Compliance Management
  • Compression
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • DICOM Modality Worklist
  • Data Capture and Transfer
  • Data Exchange
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EDI
  • EHR/EMR Integration
  • EMR HL7 Bridge
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Event Scheduling
  • Event/Activities Planning
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Healthcare
  • For Home Care Providers
  • For Long Term Care
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Nursing Homes
  • For Occupational Therapists
  • For Physical Therapy
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Group Notes
  • HIPAA Compliant
  • HL7 Support
  • Historical Reporting
  • Home Health Care Management
  • Image Analysis
  • Image Library
  • Image Management
  • Imaging and X-rays
  • Incident Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Invoice Management
  • Live Chat
  • Meal/Nutrition Management
  • Medical Billing
  • Medical History Records
  • Medication History
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Factor Authentication
  • Multi-Location
  • Multi-Provider Practice
  • Non-DICOM Imaging Support
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Payments
  • PACS Integration
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Portal
  • Physician Scheduling
  • Point of Care System
  • Practice Management
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Randomization
  • Real Time Comparisons
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Rehabilitation Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scanning Input
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Payment
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • View, Download, Transmit
  • Visualization
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations11
  • Doxy.me
  • FreshBooks
  • Google Calendar
  • Microsoft Azure
  • Microsoft Outlook
  • PACS Project Controlling Software
  • QuickBooks Online
  • Sage Accounting
  • Stripe
  • Wave
  • Xero
  • Zoom Phone
  • Zoom Workplace
  • Total integrations2
  • Doxy.me
  • FreshBooks
  • Google Calendar
  • Microsoft Azure
  • Microsoft Outlook
  • PACS Project Controlling Software
  • QuickBooks Online
  • Sage Accounting
  • Stripe
  • Wave
  • Xero
  • Zoom Phone
  • Zoom Workplace

Alternatives

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