CareCloud vs eClinicalWorks

athenaOne

Epic

Practice Fusion

Casetext

Intergy

Cognigy.AI

Compare CareCloud and eClinicalWorks based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Greenway’s electronic health record (EHR) and practice management platform Intergy offers a user-friendly, specialty-focused solution for ambulatory healthcare practices. It provides tools to manage chronic conditions, capture payer incentives, and thrive in the world of value-based healthcare.

Casetext is a cloud-based legal research platform which helps lawyers, private practitioners and attorneys compose legal documents, perform sentence-based parallel research, add citations to arguments, and organize case information on a centralized portal. Features include natural language processing, CARA A.I., case summary database, machine learning capabilities, reporting, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice to drive your performance and delight your patients.

Activity Dashboard

Admissions Management

Analytics

Appointment Management

Appointment Scheduling

Approval Process Control

Availability Management

Billing & Invoicing

Calendar Management

Charting

Claims Management

Claims Scrubbing

Code & Charge Entry

Coding Assistance

Compliance Tracking

Confirmations/Reminders

Discharge Management

Drag & Drop

Drug Reference Database

Dunning Management

E-Prescribing

EMR/EHR

Faculty/Staff Management

For Anesthesiologists

For Cardiologists

For Family Medicine

For Medical Purposes

For Pain Management

For Podiatrists

For Primary Care

For Urgent Care

For Urologists

HIPAA Compliant

Insurance Eligibility Verification

Invoice History

Meaningful Use Certified

Medical Billing

Medication Management

Messaging

Mobile Access

Multi-Location

Multi-Physician

Multi-Provider Practice

Multiple Appointment Types

ONC-ATCB Certified

Online Scheduling

Patient Communications

Patient Education

Patient Engagement

Patient Flow Management

Patient Intake

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Processing

Physician Management

Physician Scheduling

Practice Management

Pre-Appointment Screening

Real-Time Reporting

Recurring Appointments

Reminders

Remittance Advice

Scheduling

Self Service Portal

Templates

Third-Party Integrations

Video Conferencing

Virtual Meetings

Waiting Time Tracking

CareCloud

Linux

Web-based

Windows

iPad

iPhone

Physician Assistant

When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving.

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.

That the clients are available to anyone who can log in to view. I also struggle with the charts - they seem so intuitive but they are frustrating and more code work than just fill in the blanks.

Due to not having access to vital medical information due to their negligence and errors, I am researching which agencies to contact and file formal complaints.

Business Manager

I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options.

Director of Technology

They did this during a global pandemic in an attempt to permanently damage our small, family-owned medical clinic. We are now at 6 weeks of their lawyers forwarding us to voicemail as well.

Practice Manager

They have gouged us financially and no one will respond when questions are asked. You are passed around and management refuses to contact you.

They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

Owner

No one speaks English and can not understand customer service. They do not solve problems but put it back on you.

Medical director

The system was very user friendly and was easily modifiable to our needs.

Some of the other companies have schedules that are more difficult to view, don't integrate labs, and have restrictions on e-prescribing.

Practice manager

User friendly and intuitive for admin and providers. Allows for eRX and all in one for admin providers and claims.

Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.

I like the billing integration with the EMR side.

Patient Service Specialist

Sometimes it is hard to find a document I am looking for.

Companies that require you to pay out the remainder of your contract if you decide to leave should be a big red flag.

Freelancers

Large Enterprises

Mid Size Business

Public Administrations

Small Business

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Practice Fusion is a cloud-based electronic health record management solution offering features such as e-prescription, charting, scheduling and lab integration

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders.

Accounts Receivable

Customizable Templates

Decision Support

EHR/EMR Integration

Electronic Payments

For Dermatologists

For Healthcare

For Obstetrics & Gynecology

For Orthopedics

Handwriting Recognition

Inventory Management

Lab Results

Monitoring

Order Entry

Patient Management

Patient Monitoring

Payment Collection

Pre-Registration

Progress Notes

Remote Treatment Planning

Reporting & Statistics

Reporting/Analytics

Revenue Management

Secure Messaging

Voice Recognition

eClinicalWorks

This review is true and result of the pain Eclinical causing our office after 2 months. Horrible, Horrible Horrible Custemor service and you can never talk to any supervisor.

Physician

If you hate your very existence on this earth then definitely use eCW for your EMR. I would rather be in prison.

NP student

The ability to choose and make templates is great, the auto populate features are helpful as well and copying and pasting into and out of charts is easy enough and saves time.

Administrative Assistant

It makes the overall patients experience confusing and horrible from the glitchy portal to the wrong reminders. There are so many things wrong with this product.

I would like to give Renzi Russell and especially Tara Carney much of the recognition they deserve for providing excellent customer service and a fantastic knowledge of their positions.

Customer Support

Overall experience is great this program is excellent for patent care and client dr relations.

Medications don't esend reliably, templates awful, spell check worthless, 10 clicks instead of 2-3, and a vast number of useless buttons that cannot be removed.

Project Coordinator

I also look over the schedule to see which patients will be coming in each day. It's a great platform, very robust with a lot of features and easy to jump in and start using for someone new.

Practice Administrator

No enough space to write down all the complaints about this software and their support staff.

Easy to use product with lots of useful features that can be learned and improve efficiency.

Therapist

Fluid and Effective, Amazing for Integrated Health Care.

What a very costly system especially during theses times.

Overall, very efficient documentation interface that works best for clinics.

Eclinical is a great software. We use it for our medical practice for visit notes, internal notes, billing, faxes and medications.

Very cumbersome always had new charges to integrate other equipment or software. No reliable SAM and not accountable.

Horrible, as soon as I saw the entry screen which says "Building your user experience" I felt like I should punch myself in the face.

Psychologist

I have found ECW difficult to learn despite having a two day in person seminar and watching their training modules.

System Administrator

As far as bargain EHRs goes, this is probably front runner, but the industry is lacking in innovation and functionality and this product is no different.

CareCloud vs eClinicalWorks Comparison (2026)

CareCloud

eClinicalWorks

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives