CareCloud Pricing, Features, Reviews & Alternatives

CareCloud

The EHR + PM Choice for High-Grown Medical Groups

3.66/5 (98 reviews)

CareCloud overview

What is CareCloud?

CareCloud Central is the most practical, intuitive, and robust practice management solution for healthcare providers of all shapes and sizes, available at an incredible price.

Scheduling, cancelling, and even moving appointments is a breeze with CareCloud’s medical scheduling software.

We constantly monitor payment statistics and claim denial trends, and when a denial pattern rears its ugly head, we generate rules to quash it.

When you file claims electronically through CareCloud’s medical billing software, you don’t have to worry about making any of those tiny errors that might delay payment by weeks or even months.

Forget the IT guy; CareCloud makes it easy to generate custom, intuitive reports and export them to variety of formats.

Central is a web-based platform, meaning there are no servers to set up and no software to install and maintain – just log in from any computer, any browser, any time and anywhere for instant access to your practice’s inner workings.

Based on physician feedback, we’ve tailored our platform to enhance the workflow discreetly while making it easier for physicians to provide a quality patient experience.

Our system silently enhances practice productivity by automating many remedial tasks and minimizing the amount of user input required for others. Because it’s so natural to use, physicians can enjoy spending more face time with their patients rather than grappling with their computers.
www.carecloud.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
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CareCloud user reviews

Value for money
Features
Ease of use
Customer support
  3.5
  3.6
  3.8
  3.6
John O.

Caring With The Cloud

Reviewed 2016-04-20
Review Source: GetApp

Care Cloud is an innovative EMR system that allows or practice, Westford Dermatology, to shorten our revenue cycle and maximize the financial growth of our practice without any of the paperwork.

Pros
This is a cloud based platform that is very easy to use, and the communication between the vendor and the client is great! They are very responsive and help alert us to problems before we even realize problems exist.

Cons
None at this time. I believe I am a hard client to please. I am also very price sensitive and Care Cloud continues to surpass my expectations, especially for the cost.

Rating breakdown

Value for money
Ease of use
Customer support

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sheila s.

Practice Management System Partnership

Used daily for 2+ years
Reviewed 2019-11-06
Review Source: Software Advice

We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1. We never thought to try another system all these years.

Pros
it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ...

Cons
maybe Charts and some of the analytics are not what I would like

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mayra L.

CareCloud review

Used daily for 2+ years
Reviewed 2021-04-15
Review Source: Software Advice

Overall I like the software.

Pros
Easy to navigate. Offers more than one way to search a chart like email, phone number, name & DOB.

Cons
It's challenging to understand the simple charges, payments & insurance payments in the financials section. Patient charts won't come up when searching with emails that have periods, underscores or hyphens in them.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Rebecca H.

Reimbursement Specialist

Used daily for 2+ years
Reviewed 2019-05-23
Review Source: Software Advice

At the end of the day...money is where it matters. Clean claims, timely submissions, prompt EDI tools and ability to communicate regarding outstanding A/R, CareCloud out of several software billing systems I have used throughout my 25 years has been hands down the most technically enhanced out there. We promote CareCloud to all our clients as we see them at the times of doors opening and or at a critical time in their practice where upgrading their software to keep current, current and close out older software that was hurting A/R rather than helping. A healthy A/R promotes growth in a practice and we have seen and assisted growing practices with excellent tools like CareCloud. Thank you

Pros
I work primarily in the collections module. Within my line of work I deal with all of the other modules to complete my investigation on a denial or no response claim. I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless.

Cons
The hold feature on patient balances. The collection piece on patient collections are outdated. I can run a report, individually go in and place an account on hold but I cannot collectively take statements off hold. I would like patient collections to be updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alex M.

Overall great for group practice in mental health

Used daily for 2+ years
Reviewed 2020-08-19
Review Source: Software Advice

Pros
Ease of use and how much can be easily tailored to your own preferences! Especially like the app where I feel I can always have access to information I need.

Cons
Some ‘glitches’ occur and the support team is quick to get on it but at times dependency on software can be scary when it isn’t working. Suppose this is the case with tech in general.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CareCloud features

Appointment Scheduling
Billing & Invoicing
Charting
Claims Management
E-Prescribing
HIPAA Compliant
Medical Billing
Multi-Location
Patient Records Management
Self Service Portal

Activity Dashboard (280 other apps)
Alerts/Notifications (251 other apps)
Appointment Management (325 other apps)
Compliance Management (207 other apps)
Document Management (221 other apps)
Records Management (251 other apps)
Reminders (270 other apps)
Reporting & Statistics (284 other apps)
Scheduling (241 other apps)
Workflow Management (208 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for CareCloud

Key features of CareCloud

  • Appointment Scheduling
  • Patient Management
  • Charge Entry
  • Rules Engine & Claim Scrubbing
  • Electronic Claims Submission
  • Payment Posting
  • Reports & Business Intelligence
  • Technical Hosting & Support
View All Features

Benefits

CareCloud Central is a cloud based Practice Management (PM) system comprised of a full suite of integrated administrative and billing apps that help practices boost efficiency and bring in more revenue. Its seamless integration with Charts, our EHR, and Breeze, our patient portal, enables practices to achieve an even higher level of efficiency.