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CareCloud vs NueMD Comparison

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Overview

Category Leaders

CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice...

NueMD helps medical practices streamline the administrative operations to spend more time with patients and less time on...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

149

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

5

4

3

2

1

45

20

11

6

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

5

4

3

2

1

298

104

28

10

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The customer support is very good and very helpful. Overall, we are very satisfied with Care Cloud.
When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving.
It is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome.

Pros

After reading positive customer reviews, we contracted with NueMD and haven't looked back. Our NueMD Billing Specialist Team is always available, helpful, and friendly when we need them and friendly.
We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes.
I would highly recommend it to any medical practice that is looking for great quality, great price, ease of use and ample resource options with regards to questions and concerns.

Cons

They did this during a global pandemic in an attempt to permanently damage our small, family-owned medical clinic. We are now at 6 weeks of their lawyers forwarding us to voicemail as well.
They have gouged us financially and no one will respond when questions are asked. You are passed around and management refuses to contact you.
They do not hold their end of the contact they force you to sign and since being with them we've lost massive amounts of revenue.

Cons

It is frustrating when canceling appointments, if they are scheduled for multiple different disciplines. It's especially frustrating when discharging and having to cancel multiple appointments.
NueMD was a mistake from the beginning but we kept trying to make it work. Inaccurate promises of thousands of documentation templates, poor customer service, inaccurate billing, poor scrubbing.
Incorrect billing charges and incorrect EHR charges multiple months that I had to correct them on.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features41
  • API
  • Admissions Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Discharge Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Faculty/Staff Management
  • Fax Management
  • For Medical Purposes
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Outcome Assessment Tools
  • Patient Education
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Reporting
  • Recurring Appointments
  • Registration Management
  • Reimbursement Management
  • Remittance Advice
  • SOAP notes
  • Self Service Portal
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Waiting Time Tracking
  • Total features53
  • API
  • Admissions Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Discharge Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Faculty/Staff Management
  • Fax Management
  • For Medical Purposes
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Outcome Assessment Tools
  • Patient Education
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Reporting
  • Recurring Appointments
  • Registration Management
  • Reimbursement Management
  • Remittance Advice
  • SOAP notes
  • Self Service Portal
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Waiting Time Tracking

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations3
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CareCloud vs. NueMD

See how CareCloud and NueMD stack up against each other by comparing features, pricing, ratings, integrations, security & more.