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NueMD

Electronic health record software for medical practitioners

Last updated: February 2025

Table of Contents

Is this product right for your business?

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NueMD - 2025 Pricing, Features, Reviews & Alternatives

What is NueMD?

NueMD is cloud-based, freeing practices from the burden of implementing, maintaining and upgrading software. Delivered over a secure Internet connection, the software operates independently of the web browser and thereby avoids many security risks that its browser-based competitors face. NueMD proudly claims over 7,000 providers representing nearly 100 specialties as customers.

NueMD should make the short list of any organization that is focused on improving their revenue cycle management. Practices that favor Apple computers can run NueMD on the Mac OS. Of course, the product also supports Windows environments.

NueMD is no longer available for purchase

Benefits of using NueMD

NueMD® offers a comprehensive suite of administrative and clinical solutions for practices of all sizes. Select the features you need to build a plan that’s right for you. Choose from appointment scheduling, practice management/medical billing software, electronic health records and medical billing services.

NueMD is especially strong in medical billing. The product’s ease-of-use is almost universally cited as its strongest value point. This ease-of-use and a full set of features ensure you get claims filed properly and your reimbursements quickly. In fact, NueMD operates its own claims clearinghouse, which handles over 3.5 million claims each year. This allows the company to offer its clients the ability to process an unlimited number of claims.

NueMD Billing Services gives you the expertise of Certified Professional Coders and the transparency of constant communication regarding your claims statuses. Customers report recouping lost revenue and increasing their reimbursements between 5 and 10 percent within sixty days.

NueMD Electronic Health Record is ONC-ATCB Certified and offers broad and deep functionality for clinical workflows. In additional to charting, the EHR includes e-prescribing, laboratory report tracking and secure fax management.

NueMD Mobile allows you to access your practice’s clinical and financial data on-the-go.

NueMD is an affordable solution. It is priced on a monthly subscription basis. The subscription includes an unlimited number of users and no limit on the number of practice locations. Upgrades and support are also included in these subscription fees. NueMD offers a unique customer support instant messaging system, where they typically respond within 30 seconds or less.

NueMD is no longer available for purchase

Starting from

149

Per month

Alternatives with better value for money

NueMD’s pros and cons based on 458 verified reviews

To identify what users like and dislike about NueMD, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 458 verified reviews

Ease of learning

96% of reviewers feel positive about the learnability of NueMD. Some users report that the software is intuitive and easy to learn, even for those who are not tech-savvy. Reviewers find that most functions are straightforward, making the initial learning process quick and painless. They also note that the software is user-friendly, which helps new users get up to speed rapidly.

See related user reviews

“Most functions are intuitive and easy to learn.”

Arnold Robin

President

“It was very easy to learn and use.”

Kari Woolfolk

Billing manager

Ease of navigation

94% of reviewers feel positive about the navigation in NueMD. Some users say the software is user-friendly and easy to navigate, which helps reduce training times. Reviewers appreciate that they can move between screens seamlessly and find what they need quickly. They also mention that the layout is logical and straightforward, making it simple to understand and use.

See related user reviews

“Any average computer user could effectively navigate and work within the NueMD environment with little to no training within minutes.”

Blake Schanzer

Manager

“The systems modules are easy to navigate and understand which goes a long way in reducing training times.”

James Irungu

CEO

Responsive support

92% of reviewers feel positive about the support provided by NueMD. Some users indicate that the support team is responsive and helpful, addressing issues promptly. Reviewers appreciate the availability of live support and helpful resources like videos. They also mention that the support team is courteous and knowledgeable, which enhances their overall experience with the software.

See related user reviews

“I have been using the product in my Medical Billing Service Company for almost 5 years now and continue to get great support. ”

Margie Sherman

“I appreciate the excellent support offered by the company and that they contact me right away to resolve any issues that I have. ”

Rachel Zamorano

LSCSW

Frequent performance issues

89% of reviewers feel negative about the performance issues in NueMD. Some users report that the software can be slow to load and occasionally freezes, which disrupts their workflow. Reviewers mention that these performance issues can be frustrating and time-consuming, requiring them to log out and back in to resolve the problems. They also note that connectivity problems can further slow down their work.

See related user reviews

“Additionally, we seem to have "NueMD slow" times through out the day, and that can be quite annoying, although I am unsure how the connectivity to the "the Cloud" affects NueMD? ”

Tami Wolthuis

Business Manager

“The system seems to freeze unexpectedly and requires me to log out to fix it.”

Alex Herron

Biller

Inconsistent issue resolution

37% of reviewers feel negative about the issue resolution in NueMD. Some users find that technical glitches occur more frequently than expected and can be challenging to resolve. Reviewers mention that they sometimes have to restart the system to fix issues, which is inconvenient. They also indicate that while some problems are resolved quickly, others persist and affect their overall experience with the software.

See related user reviews

“It crashes a lot, and we cannot combine our other operating systems.”

Jennie Stockwell

“Experienced technical glitches more often than would be expected.”

Juliet Malmberg

OWNER

NueMD's key features

Most critical features, based on insights from NueMD users:

Patient Records Management

3.0

(2)

HIPAA Compliant

4.0

(2)

SOAP notes

3.0

(1)

Therapy Notes

1.0

(1)

Appointment Scheduling

5.0

(1)

Initial Assessments

2.0

(1)

All NueMD features

Features rating:

4.2

(458)

Appointment Management

5.0

(1)

Billing & Invoicing

4.0

(1)

Treatment Planning

2.0

(1)

Patient Management

4.0

(1)

Claims Management

5.0

(1)

Healthcare Compliance

5.0

(1)

Outcome Assessment Tools

(0)

ONC-ATCB Certified

(0)

On Call Scheduling

(0)

No-Show Tracking

(0)

Multi-Provider Practice

(0)

Multi-Physician

(0)

Multi-Location

(0)

Medication Management

(0)

Medical Billing

(0)

Meaningful Use Certified

(0)

Live Chat

(0)

Invoice History

(0)

API

(0)

Patient Intake

(0)

Patient Portal

(0)

Patient Scheduling

(0)

Physician Management

(0)

Physician Scheduling

(0)

Practice Management

(0)

Progress Notes

(0)

Progress Tracking

(0)

Quotes/Estimates

(0)

Recurring Appointments

(0)

Registration Management

(0)

Remittance Advice

(0)

Self Service Portal

(0)

Voice Recognition

(0)

Care Plan Management

(0)

Charting

(0)

Claims Scrubbing

(0)

Code & Charge Entry

(0)

Coding Assistance

(0)

Compliance Tracking

(0)

Confirmations/Reminders

(0)

Drag & Drop

(0)

Drug Reference Database

(0)

Dunning Management

(0)

E-Prescribing

(0)

EMR/EHR

(0)

Faculty/Staff Management

(0)

For Dermatologists

(0)

For Family Medicine

(0)

For Mental/Behavioral Health

(0)

For Neurologists

(0)

For Obstetrics & Gynecology

(0)

For Pain Management

(0)

For Podiatrists

(0)

For Primary Care

(0)

For Psychiatrists

(0)

For Substance Abuse Therapy

(0)

For Urgent Care

(0)

Handwriting Recognition

(0)

Insurance Eligibility Verification

(0)

Insurance Management

(0)

Inventory Management

(0)

NueMD alternatives

NueMD

4.4

(458)

Starting from

149

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

3.9

Customer Support

4.3

AestheticsPro

4.4

(533)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.3

Customer Support

4.5

SimplePractice

4.6

(2.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

TheraNest

4.4

(995)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.4

NueMD pricing

Starting from

149

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about NueMD price and value

Value for money rating:

3.9

Of 29 reviews that provide robust commentary on NueMD's price and value, 66% mention it in a positive light.

Reviewers appreciate NueMD's affordable pricing, highlighting its cost efficiency and reasonable monthly fees based on the number of users. They find it a budget-friendly alternative to more expensive EMR systems, with some noting the value for money it offers. Users think the pricing options are appealing and the system is very cost-effective. However, some users report issues with hidden costs and misinformation about pricing during demos. They feel the setup fee can be high for smaller offices and some find the ongoing costs steep. A few users mention that the cost led them to seek alternative solutions.

Check .

To see what individual users think of NueMD's cost and value, check out the review excerpts below.

“Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides!, clearinghouse included, oh and did I mention GREAT PRICING??!! ”

Stephanie Huss

President

“It is affordable as a low monthly fee is charged based on the number of users.”

Mindy Ramnanansingh

Medical Billing and Collection Specialist

“There is really nothing we liked there were hidden costs that were never discussed.”

John Gallagher

Doctor

NueMD integrations (3)

Top integrations

Sevocity

Practice Fusion

Luma Health

NueMD support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

Phone Support

FAQs/Forum

24/7 (Live rep)

Training options

Live Online

Videos

In Person

Documentation

Webinars

NueMD reviews

Overall rating

4.4

458

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.6/10

Rating distribution

298

106

Pros

“What I like most about this product, It's very user friendly, Customer support is at your finger tips, love the tutorials, quick is easy scheduling and billing.”

Tina C.

Personal Assisant

“However, the training staff was very friendly and helpful. I was so impressed with this software and its support staff, that I have since switched to this software for my own billing company.”

Stephanie H.

President

“We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes.”

Marlene S.

CEO

Cons

“It is frustrating when canceling appointments, if they are scheduled for multiple different disciplines. It's especially frustrating when discharging and having to cancel multiple appointments.”

Christina R.

“NueMD was a mistake from the beginning but we kept trying to make it work. Inaccurate promises of thousands of documentation templates, poor customer service, inaccurate billing, poor scrubbing.”

Marvin S.

Owner

“Incorrect billing charges and incorrect EHR charges multiple months that I had to correct them on.”

Verified reviewer

Anonymity request

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