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NueMD

Electronic health record software for medical practitioners

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NueMD Pricing, Features, Reviews and Alternatives

NueMD product overview

Price starts from

$

149

/momonth

What is NueMD?

NueMD is cloud-based, freeing practices from the burden of implementing, maintaining and upgrading software. Delivered over a secure Internet connection, the software operates independently of the web browser and thereby avoids many security risks that its browser-based competitors face. NueMD proudly claims over 7,000 providers representing nearly 100 specialties as customers.

Key benefits of using NueMD

NueMD® offers a comprehensive suite of administrative and clinical solutions for practices of all sizes. Select the features you need to build a plan that’s right for you. Choose from appointment scheduling, practice management/medical billing software, electronic health records and medical billing services.

NueMD is especially strong in medical billing. The product’s ease-of-use is almost universally cited as its strongest value point. This ease-of-use and a full set of features ensure you get claims filed properly and your reimbursements quickly. In fact, NueMD operates its own claims clearinghouse, which handles over 3.5 million claims each year. This allows the company to offer its clients the ability to process an unlimited number of claims.

NueMD Billing Services gives you the expertise of Certified Professional Coders and the transparency of constant communication regarding your claims statuses. Customers report recouping lost revenue and increasing their reimbursements between 5 and 10 percent within sixty days.

NueMD Electronic Health Record is ONC-ATCB Certified and offers broad and deep functionality for clinical workflows. In additional to charting, the EHR includes e-prescribing, laboratory report tracking and secure fax management.

NueMD Mobile allows you to access your practice’s clinical and financial data on-the-go.

NueMD is an affordable solution. It is priced on a monthly subscription basis. The subscription includes an unlimited number of users and no limit on the number of practice locations. Upgrades and support are also included in these subscription fees. NueMD offers a unique customer support instant messaging system, where they typically respond within 30 seconds or less.

NueMD is no longer available for purchase

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

NueMD pricing information

Value for money

3.9

/5

454

Price starts from

$

149

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NueMD features

Functionality

4.2

/5

454
Total Features51 7 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Appointment Scheduling
Claims Management
Patient Records Management
Self Service Portal
Multi-Location

Functionality contenders

NueMD users reviews

Overall rating

4.4

/5

454

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10
Rating distribution

5

4

3

2

1

298

104

28

10

14

Pros
The ability to utilize tech support at the click of a button is a great function. This is hands down the most user friendly software I have seen.

KG

Kelly G.

The customer support we receive with NueMD is outstanding, the software is user-friendly, and the integration is seamless.

EB

Elizabeth B.

Surprisingly, the best part about this product, is their support system. They are all very sweet, helpful, and accomodating.

RC

Ricky C.

Cons
It is frustrating when canceling appointments, if they are scheduled for multiple different disciplines. It's especially frustrating when discharging and having to cancel multiple appointments.

CR

Christina R.

NueMD was a mistake from the beginning but we kept trying to make it work. Inaccurate promises of thousands of documentation templates, poor customer service, inaccurate billing, poor scrubbing.

MS

Marvin S.

Incorrect billing charges and incorrect EHR charges multiple months that I had to correct them on.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fast set up and implementation

Reviewed 7 years ago

Just like everyone else I was very skeptical with choosing a billing software. I feel that it is an important decision especially for a growing clinic. I choose NueMd because of its ease of use and training available. They help you to set up your business information as well as answer questions along the way. There is always someone available to help in the chat or they are very prompt to return your phone call.

Pros

Training, multiple users, access anywhere with an Internet connection, fast set up and implementation.

Cons

Learning a new software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease of NueMD

Reviewed 3 years ago

I am a non college graduate that has no issues using this product. It is very easy to understand and effortless to use. i would recommend this to any office.

Pros

NueMD is made for ease of use. I feel the color coding for different types of transactions makes it easier to visually determine what action may be needed next. Such as; insurance updates, payments received, or is the patient ready to be scheduled. I also feel the speed buttons make it faster to negotiate around the patient file; such as: am i updating insurance info, or do i need to add an a service to what was received, or do i need to add a memo.

Cons

They only thing i find for this product that i don't like about this product is in the financials. If you see a patient many times over the years the financial page can get very long. If there was a feature that once the ticket is closed it can be downsized or fan or cascade close. Giving you the option to review later or skip over intirely.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not intuitive - NOT designed for Medical Doctors

Reviewed 3 years ago

Make a list of the basic task the doctor does to complete a chart. Then ask them to show you how they perform that task. Don't be like me and take for granted that a doctor can pull up a med, and see the mg dosing, or use a simple auto correct, or upload and save a form without waiting so long it delays your intake. Perhaps choose another software that is actually designed for medical doctors.

Pros

Looks professional and has nice colors. It has caused us to become creative and design our own "work arounds", which are costly to our practice but necessary to use this software.

Cons

The software freezes constantly requiring to reload it. The pharmacy meds are listed by full name, then NDC, then mg. They list a multitude of NDC numbers that the doc has to "choose" in order to auto fill. Cannot see the mg of med because the window is so small, requiring the doc to scroll down and across to find the right med. What doctor will know the NDC no. the pharmacist will use? A mystery!...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Would highly recommend NueMD for your Practice Management. A++++++++++++++

Reviewed 7 years ago

I am the Office Manager here at a pediatrics office and I absolutely love this software. The majority of my time consists of the patient billing: entering of charges, posting of payments and printing of reports. Each of these are very simple to easy to use. My ONLY complaint is that searching for a diagnosis code, then inserting into the claim is a bit cumbersome. Still haven't mastered it yet,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hey Tami, thanks so much for the review! It's great to know that you appreciate Dotty as much as us here at NueMD!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A Medical Software I would highly recommend

Reviewed 7 years ago

I am no computer guru, nor do I aspire to be. That is actually the beauty of NueMD. With the technology constantly changing and updates in the medical industry constantly being made, this is the perfect software in which you don't have to worry about keeping up with those changes. I had to do re-search for a new software program for our surgical assist practice. We wanted something internet based...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review Kari! We love also the manageability of our cloud based software!

NueMD FAQs and common questions

NueMD has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription


NueMD has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


NueMD supports the following languages:
English


NueMD supports the following devices:
iPhone


Yes, NueMD has an API available for use.


NueMD offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)

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