Qualifacts CareLogic vs CounSol.com

SimplePractice

TheraNest

TherapyNotes, LLC

Qualifacts Credible

Foothold

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Compare Qualifacts CareLogic and CounSol.com based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Comprehensive and configurable Behavioral Health EHR that improves clinical, administrative, and financial operations with intuitive workflows, form builder, assessments, telehealth, patient portal, mobile access, inpatient and integrated care, reporting, analytics, and Business Intelligence.

Behavioral health EHR that offers a recovery-focused suite of solutions that leverage real-time analytics and clinical decision support to drive value-based care.

Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care.

Intuitive, end-to-end Behavioral Health EHR with configurable forms, clinical workflows, assessments, outcome tracking, reporting, billing, analytics, business intelligence, patient portal, mobile and virtual care to improve clinical, administrative, and revenue operations.

Access Controls/Permissions

Activity Dashboard

Ad hoc Reporting

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Billing & Invoicing

Calendar Management

Care Plan Management

Case Management

Case Notes

Certification & Licensing

Charting

Child Welfare Management

Claims Management

Claims Scrubbing

Client Database

Client Management

Client Portal

Clinic Interoperability

Clinical Notes

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Collection

Data Import/Export

Data Security

Decision Support

Document Management

Document Storage

Documentation Management

Drug Reference Database

E-Prescribing

Electronic Payments

Electronic Signature

Employee Management

EMR/EHR

For Group Therapy

For Mental/Behavioral Health

For Nonprofits

For Psychiatrists

For Substance Abuse Therapy

Forms Management

Goal Setting/Tracking

HIPAA Compliant

Historical Reporting

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Intake Management

Invoice Management

Meaningful Use Certified

Medical Billing

Medication Alerts/Warnings

Medication Management

Mobile Access

Mobile App

Multi-Location

Multi-Provider Practice

ONC-ATCB Certified

Patient Communications

Patient Intake

Patient Portal

Patient Records Management

Practice Management

Prescription Management

Progress Tracking

Real-Time Reporting

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Revenue Management

Role-Based Permissions

Scheduling

Self Service Portal

Task Management

Telemedicine

Template Management

Therapy Notes

Third-Party Integrations

Training Management

Treatment Planning

Workflow Management

Qualifacts CareLogic

Android

Web-based

iPad

iPhone

Licensed Professional Counselor

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.

Revenue Cycle Supervisor

Overall, CareLogic is a great platform to use for Behavioral Health. I use it for the revenue cycle and it really is very helpful and very user friendly.

I like that it can be accessed from more than one computer. I like that you can enter info and as long as you hit "submit" it will save and you can go back later and edit before you sign if needed.

counselor

I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.

Accounts Receivable

CareLogic is easy to use and very functional. It is a great product and easy to understand once you get the hang of it.

Director of Outpatient Services

Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

medical provider

I can say that I have worked with large number of EHR systems over the years, but this is by far the worst system that I have ever encountered as a medical provider.

Clinical Supervisor

It has always been positive. We have received positive support and assistance when needed.

Program Manager

Another things we love is the ability to have supervisors access their staff's clients to insure arcuate data entry.

Worst EHR I have every worked with as a medical provider.

Overall the experience with CareLogic has been great. We will continue to find new uses and features to enhance our programs.

Seems to be "errors" or downtime more than would like. I sometimes have trouble logging into DrFirst from the "manage medications" tab in medication management.

Due to its lack of integration, the user must comb through many documents to obtain necessary information such as past medications, allergies, medical history, and labs.

Therapist

Snagged often, problems often, customer service was somewhat dependent on the day.

Also, trying to add an new admission for a previous client was a mess.

Assistant Director

Customer support through implementation was excellent, customer support is less responsive after implementation, but does take care significant issues.

quality Assurance

Using CareLogic is really useful for our department to generate data and reports to see the performance of our therapists and programs.

Business Operations Coordinator

The canned reports may not give the results needed, so either have to pay to get a custom report or build your own report.

Qualifacts CareLogic screenshot

Large Enterprises

Mid Size Business

Non Profit

Small Business

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

TheraNest is a specialized EHR and practice management solution designed specifically for mental health providers. The HIPAA-compliant platform streamlines administrative tasks through integrated scheduling, documentation, billing, and telehealth capabilities. Mental health professionals can benefit from features, such as AI-assisted note-taking, automated appointment reminders, and secure payment processing, allowing practitioners to focus on client care.

CounSol.com is an online practice management solution for counselors, with secure messaging, two-way live video, appointment scheduling & reminders, and more

Activity Tracking

Booking Management

Calendar Sync

Chat/Messaging

Credit Card Processing

Email Reminders

Life Coaching

Notes Management

Online Booking

Patient Database

Payment Processing

Progress Notes

Search/Filter

Secure Messaging

Session Notes

Teletherapy

To-Do List

Web Forms

Website Integration

CounSol.com

Windows

Psychotherapist

My experience over the years has been excellent. I also used them to store my records when I was temporarily retired and they were great.

Some of my clients have complained they have filled out applications only for it not to go through. They receive error messages.

Licensed Mental Health Counselor

I love that it is user friendly, has the ability for billing built in, is cost effective, and customer service is amazing.

I love how helpful and user friendly it is. Its super easy to set up clients, schedule clients and manage billing.

LPC-MHSP, CCTP

SENSITIVE CONTENT] assisted in transfer of data and help setting up initial forms and guidance and support since. Overall I have had an amazing experience and enjoy working with the software.

President 

I recommend it to all my colleagues. The benefit is that if you have a question on the weekends, a friend can help you out.

LCSW

It has pretty robust features for an EHR software, which I really appreciate. I love the features of being able to write notes to your clients after sessions and my clients seem to like it, as well.

Owner

Any snags that I have ran into was quickly resolved by their wonderful customer service. Great client portal and easy to use.

Marriage and Family Therapist

Overall I have had a great experience with Counsol, their customer service is AMAZING and it is very user friendly.

If I need any help they are quick to respond, and patient and kind. It's amazing to have communication, billing, scheduling, notes, EVERYTHING under one HIPAA compliant resource.

Owner/Director

Most of my clients are technologically savvy and can schedule themselves. I also appreciate that I have a very knowledgeable, helpful, accessible, dedicated account manager.

Given the affordability and quality of customer care, I strongly endorse this program.

therapist

I have used CounSol for just over 7 years and have recommended several others. I am continuing to recommend it to other therapists who need a platform for their practice.

President

It is very difficult to make appointments. There is no way to edit an appointment after it has been made either... it has to be canceled.

Easy to use, great customer service, great price.

Licensed Professional Counselor/Supervisor/Owner

Not everyone has Google Chrome browser, so for some clients it is inconvenient to have to switch to Chrome on their device to access the video session on the portal.

AMFT

There is no way to delete appointments without it looking like it is cancelled, even if a mistake was made when making an appointment.

You can do everything, from clients filling out intake forms, scheduling, appt. Reminders, video sessions, and it integrates with the billing invoices for easy submission.

Qualifacts CareLogic vs CounSol.com Comparison (2026)

Qualifacts CareLogic

CounSol.com

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Pricing

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Key features

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