CareStack vs Akitu One

Adit

Curve Dental

BestoSys

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Curve Dental® is the leading all-in-one cloud-based dental software that simplifies practice management with automation, AI-powered tools, mobile access, and secure technology to streamline workflows and boost profitability.


Bestosys is a complete practice management software for doctors & dentists with features for record keeping, patient relationship management, lead management and systematic growth

General Dentist and Owner

My implementation team made it very difficult for me to get the support I needed early on in the the process.  

Dentist

sensitive content hidden] worked closely with our office manager to answer every question and took the time to clearly explain each step to our team, making sure everyone felt comfortable with the new system.

Patient Acquisition Specialist

The customer service that has been provided my [sensitive content hidden] has been incredible and they have worked very hard to help us resolve various issues that have come up.

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Annotations

Appointment Management

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Charting

Claims Management

Client Management

Client Portal

Communication Management

Comparison View

Confirmations/Reminders

Customer Database

Customer History

Customizable Reports

Customizable Templates

Data Synchronization

Dental Practice Management

Document Imaging

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Payments

Email Reminders

EMR/EHR

E-Prescribing

For Dental Practices

HIPAA Compliant

Imaging and X-rays

Inventory Management

Live Chat

Medical Billing

Multi-Location

Orthodontic Charting

Patient Communications

Patient Management

Patient Portal

Patient Records Management

Periodontal Charting

Progress Notes

Progress Tracking

Records Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Role-Based Permissions

Scheduled/Automated Reports

Scheduling

Self Service Portal

SMS Messaging

SSL Security

Third-Party Integrations

Treatment Planning

User Management

Voice Capture

Web Forms

By industry, CareStack reviewers are most commonly professionals in hospital & health care (37%). The most frequent use case for CareStack cited by reviewers is dental (99% of reviewers).

Users and use cases

CareStack is a dental solution with key features that include claims management, treatment planning, charting, and more.

Proprietary

CareStack

Web-based

Windows

Linux

Chromebook

Open Dental

Dentrix Ascend

Eaglesoft

Denticon

Dentrix

Sensei Cloud

iDentalSoft

Dentrix Enterprise

Akitu One

Basic

I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.

Manager

My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems.

Front Desk Admin

Integrates scheduling, clinical notes, patient communication ,texting, emails and billing into one system.

Practice Administrator

Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray,  phones, and merchant services.

Oral Surgeon

The platform offers a lot of great features that help streamline scheduling, billing, and patient management. While there’s a bit of a learning curve at first, our trainer, [sensitive content hidden], made the entire process so much easier.

The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious.

Office Manager

Being able to quickly see who still needs paperwork, who has outstanding balances, and what needs attention has made staying organized so much easier.

Insurance and treatment coordinator

I also appreciated the company’s focus on innovation, customer support, and creating solutions that genuinely improve both staff productivity and patient experience.

Manager of Operations

Coming from the micromobility industry, I was able to adapt quickly, and the system has made daily operations more streamlined and organized.

Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice.

Operations Manager

Carestack definitely grew on me and the software is built to anticipate ans address the needs of dental professionals to truly aid in the success of the practice.

Administrator-Operations

Carestack needs to do a better job of making sure their clients have a strong support team like Brandy during implementation instead of after going live to make sure you are set up for success.

Clinical Manager

The customer support team has also been responsive and helpful whenever we needed assistance, and the support access options make it easy to get issues resolved quickly.

Accounts Coordinator and -RCM

Also, if items apply incorrectly and not being able to amend or remove the item to make corrections as we need to.

They may call during work hours for minor issues, promise follow-ups during agreed times (e.g. lunch), then not follow through.

Orthodontic Office Manager

Having an in office patient tracking system to one be able to keep up with chair time and efficiency, but to be able to let the staff/doctor know where you are in that procedure IE: Here, seated, Ready for Doctor, Doctor needed ASAP, Done, Checked out-- these could be in a light system that you choose the color you want each function to be and it literally directed the Doctor on where to go.

It’s a reliable tool that supports efficiency, and the onboarding guidance played a key role in helping us get the most out of it from the start.

Team leader

They were consistently responsive, patient, and supportive. When they didn’t immediately have an answer, they escalated questions to leadership and provided temporary solutions so our workflow could continue without disruption.

Insurance Verification Specialist, Remote Front Desk

The creating of plan breakdowns and online registrations are a bit longer to fill up.

It will also help if they could allow to add all CDT codes under frequency and limitations.

They have the resources and team members to make updates and changes that are relevant, and you can even request changes with their development team.

Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts.

Even simple actions (like confirming entries) can’t be done with Enter, forcing constant mouse use.

Chief Operating Officer

The ability to customize so many different things, the modern layout, being able to utilize all of the services carestack has to offer to streamline everything into one place and most importantly, the training has been phenomenol!

General Dentistry

Also, the security of knowing everything is backed up by there cloud makes it a lot less overwhelming of backing up your data yourself.

Also we have patients that pay in full for their Orthodontic treatment- Ortho case doesn't allow for you to not make a patient production schedule or make a patient production schedule with a one time payment.

Occasionally, updates or new features may require additional staff training to ensure everyone is using the platform efficiently.

Practice Manager

You have everything in one place from an amazing referral portal to submitting an auth and all the reports you can run in one software is amazing.

There were times we were seriously frustrated, and she jumped in and fixed things in minutes. If we had her during implementation, it would’ve saved us a ton of stress.

We are still pretty new to carestack and I feel like we have to use too many clicks for certain things in the clinical section.

I appreciate when we do not understand a function, they take the time to walk us through and work on a process that works for the practice.

Basic workflows, especially treatment planning and scheduling, are extremely redundant.

Location office manager

That it is all cloud based, and treatment plan estimates that are able to be sent through email and text and can be E-signed as well.

Financial Coordinator

We are able to complete more tasks from one window, without having to jump between scheduler and leger to check out a patient.

Super Admin

Customizable features – ability to tailor certain tools to fit your office’s specific needs.

They have helped walk us through the whole conversion process and have really simplified the workflows for us.

Due to being a web based system, there are times where it can take a few seconds to load.

What I like most about CareStack is how everything is integrated into one cloud-based platform.

Dental Assistant

We liked CareStack’s user-friendly layout, smooth workflow, and how it simplifies scheduling and communication.

operations

The fact that it is cloud based and that they have a great customer support system that makes the transition easier.

Everything from scheduling to patient communication feels smoother and more streamlined.

We recently switched from Denticon to CareStack, and the onboarding experience was very positive thanks to the CareStack team especially [sensitive content hidden]

Regional Operations Manager

Because the software has everything in one place, learning and understanding how all these things integrate takes longer than any traditional dental software.

Problems with Tigerview xray software.   Although the support team was always there to help,  we are switching over to their new Aeka software.

She made what could have been a complicated transition feel seamless and organized from start to finish.

The ease of use getting daily stats and reports has made improved our daily routines.

Also, treatment planning with dual and tertiary insurance.

Billing statements are complicated for patients to read.

Customer Support

Workflow Optimization

Patient Scheduling and Billing

Patient Forms and Appointments

Communication and Messaging

User Interface

Navigation and Shortcuts

Cloud Accessibility

Patient Communication and Portal

Feedback and Transition Support

Small Business

Freelancers

Mid-size Business

Large Enterprises

Akitu One is a modern and advanced cloud-based dental practice management software serving hundreds of practices in North America. Features include Teeth Charting, Facial Charting, Instant Messaging, Online Forms, e-Claims, Automated Accounts Receivable, Appointment Scheduling and more.

2D Drawing

Automatic Backup

Task Scheduling

ClearDent

Sales

office lead

it is very modern application with in-built feature to guide you at each step.

Registered Dental Hygienist

Dental and patient management is good- love the virtual training session and the wiki

Dental Hygienist

user friendly, easy to fix mistakes, love the akitu intelligence and the microphone feature for probing and notes

Dentist, Practice Owner

There is a learning curve with every software so it just took a little time to learn to use the software effectively.

I would recommended Akitu One to any dental professional looking for a user friendly, time saving and modern software.

Owner operator

I’ve been a dental hygienist for 35plus years and Akitu One is by far the most user friendly software I’ve used!  

Dental Assistant and Receptionist

Akitu One is very user friendly and there are so many helpful articles and videos for new users!

CareStack vs Akitu One Comparison (2026)

CareStack

Akitu One

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives