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CareStack vs XLDent Comparison (2026)

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CareStack logo

CareStack

XLDent logo

XLDent

Overview

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Comprehensive dental practice and clinical management software with detailed patient records, instant insurance eligibility verification, electronic insurance claims and attachments, electronic EOB's, online patient scheduling, a patient portal, and advanced reporting, among other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

698

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5999

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

223

5

4

3

2

1

185

32

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.2

39

5

4

3

2

1

16

16

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
46%
would recommend this app

Pros

“Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services.”
Verified reviewer profile picture

Donna G.

Practice Administrator

“I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.”
NS

Nikhal S.

Dentist

“Integrates scheduling, clinical notes, patient communication ,texting, emails and billing into one system.”
CB

Carla B.

Front Desk Admin

Pros

“Will start to look at other dental software in the next 3 years after my initial investment has been captured. If the software suite is improved (especially daily chart entries), I may stay. ”
HJ

Harper J.

Dentist/Owner

“I like the way the charts are laid out and most of the integration to other software.”
PP

Pattee P.

Office Manager

“Mango voice integration, global payment, etc.”
WP

WooKwon P.

Dentist

Cons

“My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems.”
Verified reviewer profile picture

Jennifer G.

Manager

“The lack of visual clarity in charting and absence of shortcuts further compound the inefficiency, making everyday use tedious.”
Verified reviewer profile picture

Li Y.

Dentist

“Severe lack of efficiency—basic tasks require excessive clicks, with virtually no keyboard shortcuts.”
Verified reviewer profile picture

Li Y.

Dentist

Cons

“I can not navigate anything in the software.”
EA

Elizabeth A.

Dr

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Dental Practices
  • HIPAA Compliant
  • Hands-Free Charting
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Voice Capture
  • Web Forms
  • Total features47
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Email Reminders
  • For Dental Practices
  • HIPAA Compliant
  • Hands-Free Charting
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Communications
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • User Management
  • Voice Capture
  • Web Forms

Integrations

  • Total integrations9
  • Apteryx XVWeb
  • Birdeye
  • DoseSpot
  • LogMeIn
  • Overjet
  • Plivo
  • RingCX
  • SOTA Cloud
  • SWELLEnterprise
  • Total integrationsN/A
  • Apteryx XVWeb
  • Birdeye
  • DoseSpot
  • LogMeIn
  • Overjet
  • Plivo
  • RingCX
  • SOTA Cloud
  • SWELLEnterprise

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